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@echo off
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color 1f
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Title NETWORK DIAGNOSTICS
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mode 80,13
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cls
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echo.
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echo This script will test a few things and save the results in a file named
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echo "NetworkReport.txt" on your desktop. When the script is done, just send
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echo that file to your tech support person and they'll know what to do next!
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echo.
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pause
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echo. > %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       INTERNET PING TEST >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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																		:::::::::::::::::::::::::

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																		::    INTERNET TEST    ::

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																		:::::::::::::::::::::::::

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echo.

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echo Testing your network connection and generating a report.

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echo Please wait...

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echo.

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set _PingWANworking=0

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::try to ping different WAN IP addresses. If all fail, user has no internet access.

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set _PingTarget=8.8.8.8

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call :WANpingTest

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set _PingTarget=4.2.2.2

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call :WANpingTest

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set _PingTarget=192.0.43.10

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call :WANpingTest

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::if internet is working, test DNS next. If not, skip testing DNS

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If %_PingWANworking% == 0 (

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	echo FAILED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo The computer was unable to ping the following public IP addresses: >> %UserProfile%\Desktop\NetworkReport.txt

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	echo 8.8.8.8,  4.2.2.2,  192.0.43.10 >> %UserProfile%\Desktop\NetworkReport.txt

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	echo This computer DOES NOT have internet access. >> %UserProfile%\Desktop\NetworkReport.txt

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	echo. >> %UserProfile%\Desktop\NetworkReport.txt

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	goto SkipDNS

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	) ELSE (

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	echo PASSED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo The computer IS able to ping public IP addresses. >> %UserProfile%\Desktop\NetworkReport.txt >> %UserProfile%\Desktop\NetworkReport.txt

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	echo The computer DOES have internet access. >> %UserProfile%\Desktop\NetworkReport.txt

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	echo. >> %UserProfile%\Desktop\NetworkReport.txt

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	)

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																		::::::::::::::::::::

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																		::    DNS TEST    ::

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																		::::::::::::::::::::

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       INTERNET DNS TEST >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo.

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echo Testing DNS.

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echo Please wait...

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echo.

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set _DNSworking=0

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::try to ping different WAN domains. If all fail, DNS is not working.

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set _PingTarget=www.google.com

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call :WANpingTestDNS

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set _PingTarget=icann.org

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call :WANpingTestDNS

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set _PingTarget=amazon.com

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call :WANpingTestDNS

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If %_DNSworking% == 0 (

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	echo FAILED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo The computer has internet access but DNS is not working. >> %UserProfile%\Desktop\NetworkReport.txt

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	echo It was able to ping at least one public IP address, but was not able to ping any of the  >> %UserProfile%\Desktop\NetworkReport.txt

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	echo following domain names by name:  >> %UserProfile%\Desktop\NetworkReport.txt

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	echo www.google.com, icann.org, amazon.com  >> %UserProfile%\Desktop\NetworkReport.txt

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	) ELSE (

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	echo PASSED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo DNS is working. The computer is able to ping external sites by name and by IP address. >> %UserProfile%\Desktop\NetworkReport.txt

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	)

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:SkipDNS																	

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																		::::::::::::::::::::::::

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																		::    GATEWAY TEST    ::

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																		::::::::::::::::::::::::

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:: Get the gateways into the variables

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for /f "tokens=2,3 delims={,}" %%a in ('"WMIC NICConfig where IPEnabled="True" get DefaultIPGateway /value | find "I" "') do (

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	set _ipv4GW=%%~a

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	set _ipv6GW=%%~b

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	)

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set _ipv4Working=0

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set _ipv6Working=0

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set _gatewayworking=0

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::Try to ping the IPv4 gateway if enabled

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       IPv4 GATEWAY TEST >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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if [%_ipv4gw%]==[] goto 4disabled

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echo The IPv4 default gateway is detected as: %_ipv4GW% >> %UserProfile%\Desktop\NetworkReport.txt

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echo Note that if your computer has more than one default gateway, this may not be correct; see ipconfig /all, below >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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ping -n 1 %_ipv4GW% | find "TTL="

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if errorlevel 1 (

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	echo The default gateway %_ipv4GW% could not be reached.

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	) ELSE (

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	set _ipv4Working=1)

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If %_ipv4Working% == 1 (

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	echo PASSED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo This computer IS able to ping the IPv4 default gateway. >> %UserProfile%\Desktop\NetworkReport.txt

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	) ELSE (

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	echo FAILED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo This computer is NOT able to ping the IPv4 default gateway. >> %UserProfile%\Desktop\NetworkReport.txt

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	)	

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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:skipped4

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::Try to ping the IPv6 gateway if enabled

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       IPv6 GATEWAY TEST >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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if [%_ipv6gw%]==[] goto 6disabled

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echo The IPv6 default gateway is: %_ipv6GW%  >> %UserProfile%\Desktop\NetworkReport.txt

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echo Note that if your computer has more than one default gateway, this may not be correct; see ipconfig /all, below. >> %UserProfile%\Desktop\NetworkReport.txt

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echo %_ipv6GW% >nul | find "fe80::"

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If errorlevel 0 (

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	echo Note that this is a link-local IPv6 address, which means IPv6 may not be configured correctly. >> %UserProfile%\Desktop\NetworkReport.txt

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	)

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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ping -n 1 %_ipv6GW% | find /v "times" | find "time"

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if errorlevel 1 (

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	echo The default gateway %_ipv6GW% could not be reached.

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	) ELSE (

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	set _ipv6Working=1)

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If %_ipv6Working% == 1 (

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	echo PASSED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo This computer IS able to ping the IPv6 default gateway. >> %UserProfile%\Desktop\NetworkReport.txt

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	) ELSE (

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	echo FAILED >> %UserProfile%\Desktop\NetworkReport.txt

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	echo This computer is NOT able to ping the IPv6 default gateway. >> %UserProfile%\Desktop\NetworkReport.txt

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	)	

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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:skipped6

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																		:::::::::::::::::::::::::

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																		::    WIRELESS TEST    ::

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																		:::::::::::::::::::::::::

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::check for wireless connection

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::test if wlan service is running or not, then display wireless SSID info

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       WIRELESS NETWORKING TEST >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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sc query wlansvc | find "RUNNING"

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If errorlevel 1 (

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	echo The wireless service 'wlansvc' is not running. This MAY mean that the computer >> %UserProfile%\Desktop\NetworkReport.txt

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	echo does not have a wireless card installed, or it may mean that wlansvc is having an issue. >> %UserProfile%\Desktop\NetworkReport.txt

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	) ELSE (

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	netsh wlan show interfaces | find " SSID"

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		IF errorlevel 1 (

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		echo The wireless service 'wlansvc' is running. >> %UserProfile%\Desktop\NetworkReport.txt

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		echo This means this computer likely has a working wireless adapter. >> %UserProfile%\Desktop\NetworkReport.txt

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		echo However the computer is NOT currently connected to a wireless network. >> %UserProfile%\Desktop\NetworkReport.txt

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		) ELSE (

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		echo The computer IS currently connected to a wireless network. >> %UserProfile%\Desktop\NetworkReport.txt

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		netsh wlan show interfaces | find " SSID" >> %UserProfile%\Desktop\NetworkReport.txt

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		)

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	)

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																		::APIPA DETECTOR::

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ipconfig /all | find "169.254"

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if errorlevel 1 goto adapterinfo

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       SELF ASSIGNED IP ADDRESS DETECTED (APIPA) >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo  Below please review IPCONFIG /ALL for more information. At least one self assigned IPv4 address was detected.  >> %UserProfile%\Desktop\NetworkReport.txt

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echo  This means that the adapter was not able to receive a DHCP address, most likely due to a physical disconnection.  >> %UserProfile%\Desktop\NetworkReport.txt

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																		:::::::::::::::::::::::::

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																		::    ADAPTER INFO     ::

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																		:::::::::::::::::::::::::

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:adapterinfo

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::display enabled, disabled and disconnected adapters

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       NETWORK ADAPTER STATUS CHECK >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo The following network adapters are CONNECTED: (note that some of these may be virtual) >> %UserProfile%\Desktop\NetworkReport.txt

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echo ------------------------------------------------------------------------------------- >> %UserProfile%\Desktop\NetworkReport.txt

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wmic /append:%UserProfile%\Desktop\NetworkReport.txt path win32_networkadapter where (netconnectionstatus=2 AND PhysicalAdapter='TRUE') get name, macaddress, manufacturer, netconnectionID

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo The following network adapters are DISABLED: (note that some of these may be virtual) >> %UserProfile%\Desktop\NetworkReport.txt

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echo ------------------------------------------------------------------------------------- >> %UserProfile%\Desktop\NetworkReport.txt

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wmic /append:%UserProfile%\Desktop\NetworkReport.txt path win32_networkadapter where (netconnectionstatus=0 AND PhysicalAdapter='TRUE') get name, macaddress, manufacturer, netconnectionID

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo The following network adapters are DISCONNECTED: (note that some of these may be virtual) >> %UserProfile%\Desktop\NetworkReport.txt

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echo ----------------------------------------------------------------------------------------- >> %UserProfile%\Desktop\NetworkReport.txt

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wmic /append:%UserProfile%\Desktop\NetworkReport.txt path win32_networkadapter where (netconnectionstatus=7 AND PhysicalAdapter='TRUE') get name, macaddress, manufacturer, netconnectionID

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> %UserProfile%\Desktop\NetworkReport.txt

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echo       Here are the results of IPCONFIG /ALL for further information: >> %UserProfile%\Desktop\NetworkReport.txt

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ipconfig /all >> %UserProfile%\Desktop\NetworkReport.txt

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cls

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echo.

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color 2f

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echo DIAGNOSTICS COMPLETE!

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echo.

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echo Look on your desktop for a text file named "NetworkReport.txt"

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echo Please send that file to the person that requested it.

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echo.

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echo If you are unable to email it from this computer, please instead

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echo save it onto a flash drive to bring to another computer,

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echo and then email the file to your helpdesk contact from there.

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echo. 

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echo Please read the above, then press E to exit.

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Choice /c E

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If errorlevel 1 exit /b

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::that's all, folks

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																					:::::::::::::::::

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																					:: SUBROUTINES ::

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::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

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:WANpingTest

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Ping -n 1 %_PingTarget% | find /v "times" | find "time"

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If %errorlevel% == 0 set _PingWANworking=1

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goto :EOF

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:WANpingTestDNS

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Ping -n 1 %_PingTarget% | find /v "times" | find "time"

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If %errorlevel% == 0 set _DNSworking=1

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goto :EOF

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:4disabled

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo This computer currently has no IPv4 default gateway.  >> %UserProfile%\Desktop\NetworkReport.txt

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echo The network adapter may be disabled or disconnected, IPv4 protocol may be disabled,  >> %UserProfile%\Desktop\NetworkReport.txt

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echo or the computer may be failing to receive DHCP options.  >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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goto skipped4

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:6disabled

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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echo This computer currently has no IPv6 default gateway. >> %UserProfile%\Desktop\NetworkReport.txt

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echo The network adapter may be disabled or disconnected, IPv6 protocol may be disabled, >> %UserProfile%\Desktop\NetworkReport.txt

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echo or the computer may be failing to receive DHCP options. >> %UserProfile%\Desktop\NetworkReport.txt

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echo. >> %UserProfile%\Desktop\NetworkReport.txt

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goto skipped6
        

    


            


                                


        

            



                
    

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