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| 1 | ########################################## | |
| 2 | - | #Date: |
| 2 | + | #Date: 2017-02-13 |
| 3 | - | #Day: |
| 3 | + | #Day: Lundi |
| 4 | - | #URL: |
| 4 | + | #URL: http://offreemploi.monster.lu/1-help-desk-agent-m-f-luxembourgish-english-german-french-offre-emploi-luxembourg-178303555.aspx?mescoid=1500134001001&jobPosition=8 |
| 5 | - | #JobID: |
| 5 | + | #JobID: 178303555 |
| 6 | - | #Origin: |
| 6 | + | #Origin: Monster |
| 7 | - | #Action: |
| 7 | + | #Action: Web |
| 8 | - | #Website: |
| 8 | + | #Website: http://ctg.com |
| 9 | - | #Company: |
| 9 | + | #Company: CTG |
| 10 | - | #Contact: |
| 10 | + | #Contact: Mme Martin Pauline |
| 11 | - | #EMail: |
| 11 | + | #EMail: [email protected] |
| 12 | #Phone: | |
| 13 | - | #Address: |
| 13 | + | #Address: ZA de Bourmicht, 10 L-8070 Bertrange |
| 14 | - | #Title: |
| 14 | + | #Title: Help Desk Agent |
| 15 | ------------------------------------------ | |
| 16 | Would you like to evolve in a structure where professional commitment and career development are key words? CTG is looking for : | |
| 17 | 1 Help Desk Agent (M/F) (Luxembourgish, English, German & French) | |
| 18 | Böhmer Careers - Country Luxembourg - Contract Type CDI - Business Line ITSM - Sector Various | |
| 19 | Your Mission in this challenging position: - Help desk 1st line support - Call handling, tracking, dispatching and escalation - Understanding and resolution of incidents - Monitoring critical system - Production of monthly reports - Working in week end mode | |
| 20 | TECHNICAL SKILLS: - Knowledge and experience with IT system - Experience in a help-desk / support environment - Knowledge of MS Office & related applications - Comprehension and experience with Cisco VPN - Active Directory - Exchange - Windows 7 - Remote support - Willing to learn & develop quickly - Dynamic - Flexible & willing to adjust to different client environments | |
| 21 | PERSONAL SKILLS: - Excellent communication skills - Stress tolerance - Ability to work in autonomy - Ability to follow up on incidents and to set priorities - Service minded and result oriented - Enjoy team work - Flexibility in working hours and shift rotation when necessary | |
| 22 | LANGUAGES SKILLS: - Luxembourgish FLUENT - German - English - French | |
| 23 | Our offer: A CUSTOMIZABLE SALARY PACKAGE : - On 12 or 13 months basis - With or without company car - Meal Vouchers or financial compensation - Extra-legal advantages.. | |
| 24 | AN INDIVIDUAL MANAGEMENT SYSTEM OF CAREER : - A personal development plan - Growth opportunities in accordance with your knowledge and commitment - A company culture that is characterized by open communication and exceptional care for our collaborators - A wide training choice in accordance with your needs and those of the market - A regular follow up of your assignment with the client | |
| 25 | ADVANTAGE PROVIDE BY LUXEMBOURG : - Child allowances - Taxes (monthly salary slip showing a breakdown of contributions) - Social security | |
| 26 | AN OPEN COMPANY CULTURE WITH RESPECT FOR YOUR PERSONAL LIFESTYLE: - Staff-meetings several times per year - Lunch-Workshops on a multitude of subjects - Diverse after-hour Activities supported by the Company (Sports, Gaming, Cultural, Social, …. ) | |
| 27 | We are: - Present in Luxembourg for 20 years - The second largest IT Consulting firm at country level - A major player in the Financial and Public sectors - Organized into 4 services lines: Infrastructure, Development,Testing and Financial Services - Awarded "Best Workplace" 6 years in a row ! | |
| 28 | Interested in this position ? - Please feel free to send us your profile : Want to learn more about us : http://jobs.ctg.eu/ - CTG LUXEMBOURG PSF - Mme Martin Pauline - [email protected] - ZA de Bourmicht, 10 - L-8070 Bertrange | |
| 29 | ########################################## |
