Fargonaut

Final Cut ProX & Other Players: The play function stops work

Jul 9th, 2020
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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-07-09 11:53:16
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 1:40
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Other problem
  10. Description:
  11. The play (start/stop) video function in the timeline stopps working af
  12. ter about 200 activations. I have to restart my Mac in order to restor
  13. e its functionality ... for the next 200 circles. This happens in prog
  14. rammes as Final Cut Pro X, web browsers and also Quick Time. As you ca
  15. n imagine, this keeps me from being productive.
  16. The same is also true with e.g. the play function on any web browser (
  17. like when playing music from a website).
  18. OS and all programmes are up to date (as off 9. July 2020).
  19.  
  20. Major Issues: None
  21.  
  22. Minor Issues:
  23. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  24. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  25. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  26. Limited drive access - More information may be available with Full Drive Access.
  27. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  28. Sharing enabled - This machine has sharing services enabled that could be a security risk.
  29.  
  30. Hardware Information:
  31. MacBook Pro (15-inch, 2017)
  32. MacBook Pro Model: MacBookPro14,3
  33. 2,9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core
  34. 16 RAM - Not upgradeable
  35. BANK 0/DIMM0 - 8 GB LPDDR3 2133
  36. BANK 1/DIMM0 - 8 GB LPDDR3 2133
  37. Battery: Health = Normal - Cycle count = 116
  38.  
  39. Video Information:
  40. Radeon Pro 560 - VRAM: 4 GB
  41. Intel HD Graphics 630 - VRAM: 1536 MB
  42. Color LCD (built-in) 3360 x 2100
  43.  
  44. Drives:
  45. disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes)
  46. Internal PCI-Express 8.0 GT/s x4 NVM Express
  47. disk0s1 - EFI [EFI] 315 MB
  48. disk0s2 [APFS Container] 1.00 TB
  49. disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes)
  50. disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 824.96 GB used)
  51. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
  52. disk1s3 - Recovery (APFS) [Recovery] (Shared)
  53. disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
  54. disk1s5 - Macintosh HD (APFS) (Shared - 11.00 GB used)
  55.  
  56. Mounted Volumes:
  57. disk1s1 - M******************n [APFS Virtual drive]
  58. 1.00 TB (Shared - 824.96 GB used, 163.20 GB available, 162.39 GB free)
  59. APFS
  60. Mount point: /System/Volumes/Data
  61. Encrypted
  62.  
  63. disk1s4 - VM [APFS VM]
  64. 1.00 TB (Shared - 1.07 GB used, 162.39 GB free)
  65. APFS
  66. Mount point: /private/var/vm
  67.  
  68. disk1s5 - Macintosh HD
  69. 1.00 TB (Shared - 11.00 GB used, 163.20 GB available, 162.39 GB free)
  70. APFS
  71. Mount point: /
  72. Encrypted
  73. Read-only: Yes
  74.  
  75. Network:
  76. Interface en0: Wi-Fi
  77. 802.11 a/b/g/n/ac
  78. Interface en6: Bluetooth PAN
  79. Interface bridge0: Thunderbolt Bridge
  80.  
  81. File sharing: Enabled
  82.  
  83. System Software:
  84. macOS Catalina 10.15.5 (19F101)
  85. Time since boot: Less than an hour
  86.  
  87. Notifications:
  88. Notifications not available without Full Drive Access.
  89.  
  90. Security:
  91. System Status
  92. Gatekeeper: Enabled
  93. System Integrity Protection: Enabled
  94.  
  95. Antivirus software: Apple
  96.  
  97. File sharing: Enabled
  98.  
  99. Unsigned Files:
  100. Plugin: /Library/Audio/Plug-Ins/HAL/Apowersoft Audio Device New.driver
  101.  
  102. Apps: 4
  103.  
  104. 32-bit Applications:
  105. 9 32-bit apps
  106.  
  107. Kernel Extensions:
  108. /Applications/Smart Switch/SmartSwitch.app
  109. ssuddrv.kext (1.4.45 - SDK 10.6)
  110.  
  111. System Launch Agents:
  112. [Not Loaded] 15 Apple tasks
  113. [Loaded] 168 Apple tasks
  114. [Running] 130 Apple tasks
  115.  
  116. System Launch Daemons:
  117. [Not Loaded] 33 Apple tasks
  118. [Loaded] 173 Apple tasks
  119. [Running] 130 Apple tasks
  120. [Other] One Apple task
  121.  
  122. Launch Agents:
  123. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12)
  124. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12)
  125.  
  126. Launch Daemons:
  127. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)
  128. [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12)
  129.  
  130. User Launch Agents:
  131. [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-07-09)
  132. [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-07-09)
  133.  
  134. User Login Items:
  135. [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-04-01)
  136. Modern Login Item
  137. /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
  138.  
  139. [Not Loaded] HP Product Research (HP Inc. - installed 2020-04-01)
  140. Modern Login Item
  141. /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
  142.  
  143. [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-04-01)
  144. Modern Login Item
  145. /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app
  146.  
  147. User Internet Plug-ins:
  148. User Internet Plug-ins need Full Drive Access
  149.  
  150. Audio Plug-ins:
  151. Apowersoft Audio Device New: 1.0.1.0 (? - installed 2020-04-19)
  152.  
  153. User Audio Plug-ins:
  154. User Audio Plug-ins need Full Drive Access
  155.  
  156. User iTunes Plug-ins:
  157. User iTunes Plug-ins need Full Drive Access
  158.  
  159. Time Machine:
  160. Time Machine information not available without Full Drive Access.
  161. 2 local snapshots
  162. Oldest local snapshot: 2020-07-08 11:56:18
  163. Last local snapshot: 2020-07-09 11:32:29
  164.  
  165. Performance:
  166. System Load: 0.85 (1 min ago) 0.62 (5 min ago) 0.68 (15 min ago)
  167. Nominal I/O speed: 2.71 MB/s
  168. File system: 25.36 seconds
  169. Write speed: 2145 MB/s
  170. Read speed: 2706 MB/s
  171.  
  172. CPU Usage Snapshot:
  173. Type Overall
  174. System: 2 %
  175. User: 4 %
  176. Idle: 94 %
  177.  
  178. Top Processes Snapshot by CPU:
  179. Process (count) CPU (Source - Location)
  180. Other processes 28.26 % (?)
  181. EtreCheck 10.98 % (App Store)
  182. Google Chrome 6.80 % (Google, Inc.)
  183. HP Device Monitor 2.37 % (HP Inc.)
  184. AppleSpell 0.25 % (Apple)
  185.  
  186. Top Processes Snapshot by Memory:
  187. Process (count) RAM usage (Source - Location)
  188. EtreCheck 539 MB (App Store)
  189. App Store 216 MB (Apple)
  190. Google Chrome 148 MB (Google, Inc.)
  191. accountsd 95 MB (Apple)
  192. Dock 79 MB (Apple)
  193.  
  194. Top Processes Snapshot by Network Use:
  195. Process (count) Input / Output (Source - Location)
  196. Other processes 207 KB / 207 KB (?)
  197. rapportd 9 KB / 4 KB (Apple)
  198. SystemUIServer 0 B / 48 B (Apple)
  199. mdworker_shared 0 B / 0 B (Apple)
  200. spindump_agent 0 B / 0 B (Apple)
  201.  
  202. Virtual Memory Information:
  203. Physical RAM: 16 GB
  204.  
  205. Free RAM: 6.21 GB
  206. Used RAM: 5.58 GB
  207. Cached files: 4.21 GB
  208.  
  209. Available RAM: 10.42 GB
  210. Swap Used: 0 B
  211.  
  212. Software Installs (past 30 days):
  213. Install Date Name (Version)
  214. 2020-07-07 XProtectPlistConfigData (2125)
  215. 2020-07-07 MRTConfigData (1.63)
  216. 2020-07-09 EtreCheck (5.5.5)
  217.  
  218. Diagnostics Information (past 7-30 days):
  219. Directory /Library/Logs/DiagnosticReports is not accessible.
  220. Enable Full Drive Access to see more information.
  221.  
  222. End of report
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