EtreCheck version: 6.1.9 (6B057)
Report generated: 2020-01-02 22:53:14
Download EtreCheck from https://etrecheck.com
Runtime: 4:42
Performance: Good

Problem: Other problem
Description:
Mac wont shut down. Just goes to a black screen and requires a hard bo
ot to shut down at all.

Major Issues:
  Anything that appears on this list needs immediate attention.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Heavy RAM usage - Apps are using a large amount of RAM.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  iMac (27-inch, Late 2013)
  iMac Model: iMac14,2
  1 3.2 GHz Intel Core i5 (i5-4570) CPU: 4-core
  8 RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1333
    BANK 1/DIMM0 - Empty
    BANK 0/DIMM1 - 4 GB DDR3 1333
    BANK 1/DIMM1 - Empty

Video Information:
  NVIDIA GeForce GT 755M - VRAM: 1 GB
    iMac 2560 x 1440

Drives:
  disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)
        disk1s1 - M*********D (APFS) (Shared - 317.55 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 45 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used)

Mounted Volumes:
  disk1s1 - M*********D
    1000.00 GB (Shared - 317.55 GB used, 685.87 GB available, 676.32 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 5.37 GB used, 676.32 GB free)
    APFS
    Mount point: /private/var/vm

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Mojave 10.14.6 (18G103)
  Time since boot: About 9 hours

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and CleanMyMac

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.valvesoftware.AmbrosiaKextCache.plist
    Executable: /Library/Application Support/Valve/AmbrosiaKextCache.sh

  Launchd: /Library/Application Support/Valve/com.valvesoftware.AmbrosiaKextCache.plist
    Executable: /Library/Application Support/Valve/AmbrosiaKextCache.sh

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  44 32-bit apps

Kernel Extensions:
  /Library/Extensions
    [Loaded] AmbrosiaAudioSupport.kext (4.2 - SDK 10.9)
    [Loaded] iShowU Audio Capture.kext (1.0.4 - SDK 10.13)
    [Loaded] SteamInput.kext (4357.73.42 - SDK 10.13)
    [Not Loaded] SteamInput-DS4v1.kext (4357.73.42 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  200 Apple tasks
  [Running]  85 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  203 Apple tasks
  [Running]  95 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2018-10-29)
  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-08-24)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)

Launch Daemons:
  [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-10-29)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-08-24)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-09-21)
  [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Valve Corporation - installed 2019-04-24)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-20)
  [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2018-10-29)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-08-25)
  [Not Loaded] com.valvesoftware.AmbrosiaKextCache.plist (? be24c3c7  - installed 2019-12-12)

User Launch Agents:
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)
  [Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2018-10-25)
  [Loaded] com.macpaw.CleanMyMac4.Scheduler.plist (MacPaw Inc. - installed 2018-10-25)
  [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-01-02)

User Login Items:
  [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2018-10-25)
    Application
    /Applications/CleanMyMac X.app/Contents/MacOS/CleanMyMac X Menu.app

  [Not Loaded] CompressorHelper (App Store - installed 2018-10-25)
    Modern Login Item
    /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app

  [Loaded] StartUpHelper (Spotify - installed 2019-12-11)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Running] Steam (Valve Corporation - installed 2019-09-06)
    Application
    /Applications/Steam.app

Internet Plug-ins:
  OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2016-02-25)
  iPhotoPhotocast: 7.0 (? - installed 2009-01-14)
  AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-10-29)
  SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-19)
  BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-10-25)
  AirPlay: 2.0 (Apple - installed 2019-10-25)
  AppleAVBAudio: 760.6 (Apple - installed 2019-10-25)
  BridgeAudioSP: 5.52 (Apple - installed 2019-10-25)
  iSightAudio: 7.7.3 (Apple - installed 2019-10-25)

3rd Party Preference Panes:
  Flash Player (installed 2018-07-27)

Time Machine:
  Time Machine information not available without Full Drive Access.
  One local snapshot
  Oldest local snapshot: 2019-09-21 21:22:17
  Last local snapshot: 2019-09-21 21:22:17

Performance:
  System Load: 2.73 (1 min ago) 2.94 (5 min ago) 2.73 (15 min ago)
  Nominal I/O speed: 1.21 MB/s
  File system: 38.56 seconds
  Write speed: 127 MB/s
  Read speed: 144 MB/s

CPU Usage Snapshot:
  Type Overall
  System 10 %
  User 17 %
  Idle 72 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Google Chrome Helper (Renderer) (46) 40.06 % (Google, Inc.)
  kernel_task 13.82 % (Apple)
  WindowServer 10.56 % (Apple)
  Google Chrome Helper (GPU) 9.32 % (Google, Inc.)
  coreaudiod 8.88 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (46) 3.36 GB (Google, Inc.)
  EtreCheckPro 453 MB (Etresoft, Inc.)
  Steam Helper (6) 289 MB (Valve Corporation)
  mdworker_shared (14) 235 MB (Apple)
  Google Chrome 228 MB (Google, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Spotify 3 MB / 150 KB (Spotify)
  Discord 2 MB / 77 KB (Hammer & Chisel Inc.)
  steam_osx 1 MB / 516 KB (Valve Corporation)
  mDNSResponder 1 MB / 131 KB (Apple)
  netbiosd 128 KB / 19 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Google Chrome Helper (Renderer) (46) 15 (Google, Inc.)
  coreaudiod 12 (Apple)
  WindowServer 5 (Apple)
  Logic Pro X 4 (App Store)
  Google Chrome Helper (GPU) 4 (Google, Inc.)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 16 MB
  Used RAM: 6.39 GB
  Cached files: 1.60 GB

  Available RAM: 1.61 GB
  Swap Used: 76 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-12-06 OBS (1.0)
  2019-12-06 iShowU Audio Capture (1.0.4)
  2019-12-12 Steam Input (4357.73.42)
  2019-12-12 AmbrosiaAudioSupport (4.2)
  2019-12-12 XProtectPlistConfigData (2110)
  2019-12-12 MRTConfigData (1.51)
  2019-12-12 Safari (13.0.4)
  2019-12-26 Security Update  (10.14.6)

Diagnostics Information (past 7-30 days):
  2020-01-02 03:30:31 signpost_reporter High CPU Use
    Executable: /usr/libexec/signpost_reporter

  2019-12-28 01:00:45 WindowServer High CPU Use
    Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer


End of report