MCGamer Mod Interview Cheat Sheet 2.0


Important Note: Please follow the allotted questions guidelines at all times.  If you would like to ask a question or two and are not the Leader, please message the leader of the interview saying so, so that they can make room for you.
“Hello and welcome to your interview for a Moderator position here at MCGamer. I will be leading your interview, and I will be asking you questions on a variety of topics which relate to moderation. The other senior staff in here (list them) may also ask you questions during the interview. Is there anything that you would like to ask before we begin?”

Introduction:
Use these to familiarize yourself with the interviewee.  If they have an alt. Account that seems to be sketchy, you could also bring it up after question 4.

Your name:
Your age:
Your current Minecraft username:
Do you have any alt. accounts?:

In Game Questions:
3-5 Questions only.
*Mix these up.*

[Question] While on the hub, a player asks you to look at their friend’s ban dispute. What do you tell them?

[Good] Recognizes that Mods don’t handle Ban Disputes, and requests they contact Sr. Staff.
[Decent] Politely states that moderators do not handle it.
[Bad] Ignores, or tells the player to stop talking. “Stfu. Not my job.”


[Question] You're playing a game of survival games, you've got full iron, diamond sword, gold apples, guaranteed to win, and then you are poked about a hacker on a different server. What would you do?

[Good] Leave and go record and ban the hacker.
[Decent] Waits until the game is over to go get the hacker.
[Bad] Asks another moderator to go get the hacker because they want to win the game.

[Optional Question] Can you think of any reason why you wouldn’t be able to leave?

[Good] If there is a hacker in the current game they are in.
[Decent] If another moderator says they will look into the report for you.
[Bad] No. (╯°□°）╯︵ ┻━┻


[Question] You're playing a game with a moderator friend.Your friend dies to another player, and your friend immediately begins to say in staff-only chat, “He’s a hacker! Kick him! Ban him! Ban him now!” for several minutes.  What would you do?

[Good] Tell the moderator to follow proper procedure before punishing the player. Report the potential abuse to a Sr. Moderator if it continues/escalates.
[Decent] Ignore the moderator.
[Bad] Do as your friend says.

[Optional Question] What if your moderator friend follows the player, harassing them for several games afterwards.

[Good] Report it to the Sr. Moderators
[Decent] Do nothing.
[Bad] Join in.

[Optional Question] What if your friend were a Senior Moderator, who has authority over you? In the same situation, what would you do?

[Good] Tell the Sr. Moderator to follow proper procedure before punishing the player. Report the potential abuse to an Admin if it continues/escalates.
[Decent] Ignore the Sr. Moderator.
[Bad] Do as your friend says.


[Question] You caught someone hacking, and you recorded them as evidence. However, upon reviewing the evidence again, you are suddenly not so sure that they were hacking after all. What do you do?

[Good] Ask your fellow moderators for their opinions.
[Decent] Ask another moderator to deal with it for you, with you learning nothing at all.
[Bad] Proceed with the ban. Delete the evidence.

[Question] While we do not often permanently ban players the first time they break our rules, there are certain circumstances in which we do so. Can you think of a reason why you would permanently ban someone for the first offense, even if the user has a clean record?

[Good] Inappropriate names, threats to ddos, spam crashing, etc.
[Decent] Hacking.
[Bad] No. (╯°□°）╯︵ ┻━┻

[Question] You find a Moderator in a crowded hub who is advertising a service in which they will ban any player for $10. What do you do?

[Good] Collect evidence and report them immediately to the Senior Staff.
[Decent] Ask them to stop.
[Bad] Do nothing. Use Services.

[Optional Question] What if they were actually a Senior Moderator, offering to unban players?

[Good] Collect evidence report immediately to the Administration.
[Decent] Ask them to stop.
[Bad] Do nothing. Use services.

[Question] You find a Moderator playing a game with a player who is supposed to be banned?  What do you do, if anything?

[Good] Collect evidence and report the sighting to the Senior Staff.
[Decent] Inform them that is against the rules and to stop and ban the player.
[Bad] Do nothing, play with them.

[Question] Someone contacts you on teamspeak with a video of a hacker. After you ban the hacker, the person deletes the video from their youtube. He/She says that they believe the player was not hacking after all in an attempt to get them unbanned.  What would you do?

[Good] Gather evidence and report the case to the Senior Staff.
[Decent] Ban the player who deleted the evidence.
[Bad] Consent to the user’s whining and do nothing.

[Optional Question] Can you think of any way that you could personally prevent the evidence from being lost?

[Good] Reupload evidence and use it instead.
[Decent] Save it on your computer.
[Bad] No. (╯°□°）╯︵ ┻━┻

[Question] What would you do if you found another player sharing your personal information all over the network?

[Good] Collect evidence and report it to the Senior Staff
[Decent] Collect evidence and punish them yourself.
[Bad] Spread their personal information in an attempt to seek revenge.

TeamSpeak Questions:
1-3 Questions only.
*Mix these up.*


[Question] It's New Year’s Eve, you see a Moderator in a public channel who is a bit tipsy and may be sharing private information.  How would you handle this?

[Good] Contact the Senior Staff and request that they sticky them in place.
[Decent] Attempt to remove them from the network on your own accord.
[Bad] Do nothing, join in on the New Year’s fun!

[Optional Question] What if they are a Senior Moderator?

[Good] Contact the Administration and request that they sticky them in place.
[Decent] Get a hold of another Senior Moderator to handle it.
[Bad] Do nothing, join in on the New Year’s fun!

[Question] While sitting in a staff channel, you receive a poke from a user saying there is a hacker on US-242.  While on your way to the server, you receive another poke from a different user, this time saying that there is a hacker on US-186.  How do you handle this situation?

[Good] Contact a fellow Moderator and ask them to handle the second request. Continue to follow the first reported hacker.
[Decent] Follow and handle the first hacker, then quickly find the second one and handle them as well without asking for any help from your fellow Moderators.
[Bad] Feel overwhelmed sitting in the corner crying while sucking your thumb.

[Optional Question] Same situation as above but no other mods are available.

[Good] Handle the first hacker quickly and go and handle the second hacker as fast as you can.
[Decent] Ask a Sr Mod for help.  Or only handle one hacker.
[Bad] Do nothing, say I don’t like hackers. Leave and eat cake.

[Question] Let’s say a user comes on TeamSpeak with the same name as an Administrator. It is against the rules to impersonate important individuals, such as celebrities, historical figures, or staff members. What do you do?

[Good] Confirm the user’s identity by dragging them into a channel. If it is not actually them, ask that they change their name. If they do not, ban for impersonation.
[Decent] Immediately ask the user to change their name.
[Bad] Immediately kick or ban the user.

[Question] You join a channel and find there are many people swearing and being disrespectful to each other.  However, there is already a Moderator in the channel, and he is raising his voice, shouting, and swearing, trying to get the users to listen to him but also breaking the rules in doing so.  What do you do?

[Good] Gather evidence and report it to the Senior Staff immediately and attempt to defuse the situation.
[Decent] Step in and try to calm the moderator down, then proceed to handle the channel.
[Bad] Do nothing. Join in.

[Question] You’re hanging out in a Moderator channel when you see General Chat 1 is quite full, with a popular youtuber VIP, hanging out with his fans.  You join, but when you do, you find that everyone is swearing, shouting, and just generally breaking the rules.  What would you do?

[Good] Ban the troublesome users. Ask for additional moderator help if necessary. If it is still out of hand, contact an Admin to mute the channel.
[Decent] Step in and ban the troublesome users all on your own.
[Bad] Do nothing. Ban the Youtubers, who appear to be instigating.

Forum Questions:
1-3 Questions only.
*Mix these up.*

[Question] A VIP is going around the forums, being a general jerk to regular players. What would you do in this situation, if anything?

[Good] Collect evidence and report the incident to a member of Senior Staff.
[Decent] Try to calm down the Youtuber yourself.
[Bad] Ban the Youtuber because you dislike them.

[Question] A thread is titled, “The Best Religion”. In it, people are arguing about which religion is better in terms of gospel, practices, and beliefs. The posts are getting heated and intense, but no one has insulted anyone by posting something like, 'your religion is worse'. How would you handle this situation?

[Good] Bring it to a member of sr staff to make a decision.
[Decent] Lock the thread and move it out of the public eye.
[Bad] Attack all the religions and delete the thread.

[Question] You come across a thread titled “Get @SrStaffMember demoted”, how would you handle that thread?

[Good] Move the thread into a staff only section and notify sr staff.
[Decent] Lock the thread and handle it on your own.
[Bad] Agree with the discussion.

[Optional Question] Now what if that thread had legitimate evidence against that Senior Staff member?

[Good] Same Thing as above.
[Decent] Attempt to take action against the sr staff.
[Bad] Delete the thread and protect the member of sr staff.

[Question]  You find a thread about you as a moderator, stating you abuse your powers constantly, and that you are generally a very negative person for this community.  The user who created the thread suggests they have evidence.  What would you do with that thread, if anything?

[Good] Leave it for a member of sr staff.
[Decent] Pass it on to another mod to deal with.
[Bad] Ban the person for harassing me and delete all the evidence.

[Question]  You find a thread on the forums that is critical of MCGamer and its staff. One of the biggest complaints the poster has is that they claim that there is too much censorship on our forums. They claim that everyone deserves the freedom of speech. What do you do in this situation?

[Good] Leave it and let the thread die, and report it to the sr staff in case they wish to comment.
[Decent] Explain why the rule breakers are bad, and get their content removed.
[Bad] Tell them to suck it up.

General Questions:
1-3 Questions only.
*Mix these up.*

[Question] What is your opinion on bullying? If you were being bullied, how would you handle
it?

[Optional Question] What do you feel you would do, if someone were to harass you or cyberbully you on social media?  This person keeps calling you names, saying you’re terrible, you suck at MCGamer, should stop playing, and not even apply for staff.

[Question] Where do you see yourself in six months time at MCGamer?
[Question] If you were to be denied in this interview, how would you go about handling that?

[Optional Question]  What do you think the reason(s) would be?
[Optional Question]  Would that change the way you feel about the community?
[Optional Question]  Would you make any sort of continued effort to re-apply? Or use the report abuse function on the forums?

[Question] How did you hear about the MCGamer Network?
[Question] What is your opinion of the MCGamer playerbase?
[Question] What is your opinion of the MCGamer staff?
[Question] Do you see any areas that you feel MCG can improve on?
[Question] If you could make one change to the MCGamer Network, and everyone had to accept the change, what would it be?

If they listed “get Sr. Mod” in their goals:
[Question] In your application you listed receiving Sr. Moderator as one of your top goals.  Please elaborate on why being a member of Sr. Staff is one of your goals.

If previously demoted Moderator:
[Question] What did you learn from your demotion?
[Question] What do you feel you would change/do different if you were to get accepted?

[Optional] Troll Questions:
Do not ask troll questions unless the interview seems very promising, we don’t want to lead them on. (aka if you’re unsure; don't.)
*Mix these up.*

[Question] So you get poked about a hacker and right when you get poked the timer for your oven goes off. So now you have to choose either let the hacker go or risk your cake burning and possibly burning your house down. What would you do?
[Question] On one side of the room there is a plate of cake and on the other side of the room there is a plate of tacos. You may only take one plate because in the middle of the room is a very angry and very hungry velociraptor who will rip your arms off if you try to go for both. Which one do you go for?
[Question] What is Chad’s cat’s name?
[Question] Who would win in a fight, Chad, or a Velociraptor?
[Optional Question]  (If they say Velociraptor) What if Chad’s cat was there?


If Accepted:

Update Staff info Doc.
	Staff Info Doc
Add them to the Moderator reports sheet within the Staff Info Document. Or, move them from ex-staff reports back to moderator reports depending on if they were here before.  If they do not exist, create a new one.
	Moderator Reports
Add them to the training session logs with no current training sessions attended.
	Training Sessions Log
Respond to application with: *The following is required to be exact.
“Interview was accepted by: (Specify the leader(s), and list the other attendees.)”
Assign them a Mod Buddy
Mod Buddy Information
Sr. Staff Guide to Mod Buddies
Request rank change in game, set new rank on Teamspeak, change rank on forums.
Request rank change, give mod on TeamSpeak (If no admin is around).
Gather their email and invite them to Slack.
Gather their email (If no admin is around).
Give them the ‘Needs Training’ rank on teamspeak.
Explain to them that they will need to attend Moderator Training, Hacker Identification Training, and In-Depth forum training before the rank will be removed.
Lay low on punishments.
Ask other Moderators for opinions/help.
Do not handle forum related matters until trained.
Mod Training.
HID
In Depth’s Forum Training
General Mod Training
Mod Guide.
Moderator Guide
All Moderator Guides
Ask them if they have a smartphone. Tell them that it’s important for them to know that it’s required for staff members to have Two factor enabled on all platforms. Let them know that as soon as they get access to slack, they must go and set up 2FA on it within 48 hours of receiving access. Since they already have a forums account, they must set up 2fa there within 48 hours of being accepted in interview. Link the moderator guide again and tell them to bookmark it, and when the time comes open it and go to the Two Factor section to learn how to set up 2FA. Mention that they will not have Xime access until moderator training, and at the end of their moderator training they will be walked through how to set up 2FA on Xime. After which, they must have that set up within 48 hours after training.
[!!!NEW!!!] In addition, do not attempt to login to Xime until you have completed your General Training. It is important that you don’t because it will prompt you to set up Two-Factor, and if set up incorrectly you will be completely locked out. Due to this, do not attempt to login to Xime at all until after you have completed your Training.
Mention that failure to set up 2FA within a reasonable amount of time will most likely result in their removal from the staff team.
Mod Meetings [Optional].
“You will receive an email, or a notification informing you when the next Moderator meeting is”.
“Moderator meetings happen bi-weekly, on Saturday’s at 1 PM Pacific Time (PST)”.
What they would do if they would ever need to resign
Introduce them to their new Mod Buddy, explain what Mod Buddies are for, and that their Mod Buddy has been informed of their new assignment and will be there to help them whenever they need.  On top of that, they are generally a friend in a new unfamiliar place, and we highly encourage they communicate with them in general.  If their Mod Buddy is unresponsive, do not be afraid to contact a member of Sr. Staff about the issue.
Once again, Welcome to the staff team! Do you have any final questions?


If no members of administration were present during the interview, drop a slack message in #adminrequests.

User has been hired!
Rank change requested:http://manage.mcgamer.net/request/rankchange/
Forum rank & permissions needed: insert forum profile link here
Staff info doc updated
Needs to be added/reactivated on slack: emailhere
TS ranks updated


“Would you like the good news or the bad news first? Well the bad news is (See Below.) However the good news is you get to have mod.”
“My cat fell asleep on my keyboard”
“I dropped my ice cream cone”
“After discussing your interview we have decided that you are not suited for the rank of waiting.” Then slap a mod rank on them and wait for them to see it.
Push the rank in game and have them go in game so that you can verify his account. (Have him type or check tab.)
“I stubbed my toe.”

“So, while you were gone, we found something interesting about you….. *Raise voice gradually* I mean, why...did you think… that you would NOT get mod?!”


If Denied:
“After discussing your interview with the other members of this interview, we do not believe that you are best suited for a moderator position at this time. However, please do not let this get you down. Your answers were decent, but we feel you could improve. You may feel free to reapply when you feel confident to, and we wish you the best of luck.”

Remove waiting rank & waiting room access.
Respond to application with: *The following is required to be exact.
“Interview was denied by: (Specify the leader(s), and list the other attendees.)”
Move application to Declined.



FAQ:


Interviews are held with at least 3 Senior Moderators, or 1 Senior Moderator and 1 Administrator (Do note: Not a Developer).  If you cannot reach two other Senior Moderators, you can contact an Administrator to take their place.

If the interviewee was previously demoted for inactivity reasons or resigned, an Administrator does not have to be present.

If the interviewee is a VIP who has not caused many issues in the past, an Administrator does not have to be present. However, if they have it is highly suggested that you make sure one is present.

If the interviewee was previously demoted for malicious reasons, an Administrator must be present during the interview, and must be the one to ask the ‘If Previously Demoted Moderator’ questions.  They do not have to lead the interview.

If the person leading the interview must head off for some reason, a second person must step forward to continue leading where they left off. Remember to state on the Application response who the two leaders were, including who started and who took over.

If the interviewee has to leave unexpectedly for any reason, end the interview.  In the future when they are available again, make sure to start over from the beginning.

The application questions are not to be asked during the interview.  Because of which, it does not matter if they have their application open during the interview.