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  1. 07/5/2018 14:06:56 Culture name is identified as: en-US
  2. 07/5/2018 14:06:57 Application Culture is set to en-US
  3. 07/5/2018 14:06:57 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  4. 07/5/2018 14:06:57 The process is launched by Administrator
  5. 7700 4 07/05 14:06:58 ### ### ### - Instance log path: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\2018-07-05 14-06-57
  6. 7700 4 07/05 14:06:58 ### ### ### - The setup is running in bootstrap mode
  7. 7700 4 07/05 14:06:59 ### ### ### - ##########################################################################
  8. 7700 4 07/05 14:06:59 ### ### ### - ## Installation STARTED ##
  9. 7700 4 07/05 14:06:59 ### ### ### - ##########################################################################
  10. 7700 4 07/05 14:06:59 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  11. 7700 4 07/05 14:07:03 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{44FD8D36-DD2A-4071-AE38-31F2B21A6B99} {93E41C0D-C401-4E39-AA3E-D89173905205} 5696
  12. 7700 4 07/05 14:07:03 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  13. 7700 4 07/05 14:07:18 ### ### ### - Showing dialog : LicenseAgreementViewModel .......
  14. 7700 4 07/05 14:07:18 ### ### ### - Skip [LicenseAgreementViewModel] in silent install mode
  15. 7700 4 07/05 14:07:22 ### ### ### - User clicked Cancel button
  16. 7700 4 07/05 14:07:22 ### ### ### - Set application exit code=[Cancel]
  17. 7700 4 07/05 14:07:22 ### ### ### - Setup is shutting down with exit code Cancel ...
  18. 7700 4 07/05 14:07:22 ### ### ### - Set application exit code=[Cancel]
  19. 7700 4 07/05 14:07:23 ### ### ### - Installer registry will be cleared as installation cannot be resumed
  20. 7700 4 07/05 14:07:23 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  21. 7700 4 07/05 14:07:23 ### ### ### - Clearing installer registry
  22. 7700 4 07/05 14:07:23 ### ### ### - Deleted Galaxy Installer Registry.
  23. 07/5/2018 19:16:52 Culture name is identified as: en-US
  24. 07/5/2018 19:16:52 Application Culture is set to en-US
  25. 07/5/2018 19:16:52 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  26. 07/5/2018 19:16:52 The process is launched by Administrator
  27. 5980 4 07/05 19:16:53 ### ### ### - Instance log path: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\2018-07-05 19-16-52
  28. 5980 4 07/05 19:16:53 ### ### ### - The setup is running in bootstrap mode
  29. 5980 4 07/05 19:16:53 ### ### ### - ##########################################################################
  30. 5980 4 07/05 19:16:53 ### ### ### - ## Installation STARTED ##
  31. 5980 4 07/05 19:16:53 ### ### ### - ##########################################################################
  32. 5980 4 07/05 19:16:53 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  33. 5980 4 07/05 19:16:54 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{40520C77-19F2-4920-BE32-CC23B4EC8DAA} {B200F9FE-1210-4D11-B44C-F83504F921D2} 4804
  34. 5980 4 07/05 19:16:55 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  35. 5980 4 07/05 19:17:00 ### ### ### - Showing dialog : LicenseAgreementViewModel .......
  36. 5980 4 07/05 19:17:00 ### ### ### - Skip [LicenseAgreementViewModel] in silent install mode
  37. 5980 4 07/05 19:17:04 ### ### ### - Dialog:[License Agreement], UserAnswer:[Agreed].
  38. 5980 4 07/05 19:17:04 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  39. 5980 4 07/05 19:17:10 ### ### ### - Showing dialog : InstallTypeViewModel .......
  40. 5980 4 07/05 19:17:50 ### ### ### - Dialog:[Choose the Installation type], UserAnswer:[Install on Local Machine].
  41. 5980 4 07/05 19:17:50 ### ### ### - Showing dialog : InstanceSelectionViewModel .......
  42. 5980 4 07/05 19:17:50 ### ### ### - Instance name from input request: [Instance001].
  43. 5980 4 07/05 19:17:50 ### ### ### - Selected instance: [Instance001].
  44. 5980 4 07/05 19:17:51 ### ### ### - Showing dialog : FeatureSelectionViewModel .......
  45. 5980 4 07/05 19:17:51 ### ### ### - Packages selected by user/input request: [CommServe, WorkFlow Engine, MediaAgent, Web Server, VSS Provider, VSS Hardware Provider, CommCell Console, Virtual Server, Web Console].
  46. 5980 4 07/05 19:17:51 ### ### ### - Required packages included by the installer: [File System Core, MediaAgent Core, File System, MongoDB, Message Queue].
  47. 5980 4 07/05 19:17:51 ### ### ### - Showing dialog : PreparePrerequisitesViewModel .......
  48. 5980 1 07/05 19:17:51 ### ### ### - Checking if required third-party packages are installed...
  49. 5980 1 07/05 19:17:53 ### ### ### - Installing required third-party packages...
  50. 5980 13 07/05 19:17:53 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  51. 5980 13 07/05 19:17:55 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  52. 5980 1 07/05 19:20:58 ### ### ### - Timeout period 60 mins for package: VCRedist_2017_x64.
  53. 5980 1 07/05 19:20:58 ### ### ### - Started install/update of package: VCRedist_2017_x64...
  54. 5980 1 07/05 19:21:15 ### ### ### - Completed install/update of package: VCRedist_2017_x64
  55. 5980 1 07/05 19:21:15 ### ### ### - Apply prerequisites completed ... Status = 0
  56. 5980 1 07/05 19:21:15 ### ### ### - Third-party package installation completed.
  57. 5980 4 07/05 19:21:16 ### ### ### - No Commvault SQL Server is installed on the setup
  58. 5980 4 07/05 19:21:16 ### ### ### - Default SQL Server Installler type : Express
  59. 5980 4 07/05 19:21:16 ### ### ### - Required SQL edition:[Express].
  60. 5980 4 07/05 19:21:16 ### ### ### - Required SQL Server version:[11.0.3000.0].
  61. 5980 4 07/05 19:21:16 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  62. 5980 4 07/05 19:21:16 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  63. 5980 4 07/05 19:21:16 ### ### ### - no cluster group is available for new install. Skip cluster option screen
  64. 5980 4 07/05 19:21:16 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  65. 5980 4 07/05 19:21:16 ### ### ### - No Commvault SQL Server is installed on the setup
  66. 5980 4 07/05 19:21:16 ### ### ### - Default SQL Server Installler type : Express
  67. 5980 4 07/05 19:21:16 ### ### ### - Required SQL edition:[Express].
  68. 5980 4 07/05 19:21:16 ### ### ### - Required SQL Server version:[11.0.3000.0].
  69. 5980 4 07/05 19:21:16 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  70. 5980 4 07/05 19:21:16 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  71. 5980 4 07/05 19:21:16 ### ### ### - Mongo DB not found on the current machine
  72. 5980 1 07/05 19:21:16 ### ### ### - Checking if required third-party packages are installed...
  73. 5980 4 07/05 19:21:16 ### ### ### - Selected Third party softwares to install: [JRE18, MongoDB, VCRedist_2010SP1_x64, dotnetfx35role2012, VCRedist_2013_x64, SQLCLR2012, SQLCLR2012 Win32, SMO2012, SMO2012, IISServerRoles2012, Express SQL Server].
  74. 5980 4 07/05 19:21:17 ### ### ### - Showing dialog : GalaxyHomePathViewModel .......
  75. 5980 4 07/05 19:21:17 ### ### ### - Install directory from xml: ["C:\Program Files\Commvault\ContentStore"].
  76. 5980 4 07/05 19:21:23 ### ### ### - Dialog:[Installation Path], UserAnswer:[C:\Program Files\Commvault\ContentStore].
  77. 5980 4 07/05 19:21:24 ### ### ### - Showing dialog : IndexCachePathViewModel .......
  78. 5980 4 07/05 19:21:24 ### ### ### - Skipping Index Cache path as it is not specified in user input.
  79. 5980 4 07/05 19:21:25 ### ### ### - Port number for CVD is set to [8400].
  80. 5980 4 07/05 19:21:25 ### ### ### - Showing dialog : InstallSummaryViewModel .......
  81. 5980 4 07/05 19:21:25 ### ### ### - Port number for CVD is set to [8400] as specified in user input.
  82. 5980 4 07/05 19:21:25 ### ### ### - ------------------------ Creating New Instance ----------------------------
  83. 5980 4 07/05 19:21:25 ### ### ### - Showing dialog : PreInstallValidatonViewModel .......
  84. 5980 11 07/05 19:21:25 ### ### ### - Space Recommended for Features [3236244234], Third Party Packages [381703686], Package Cache [1999825803]
  85. 5980 11 07/05 19:21:25 ### ### ### - Total Space recommended [5617773723], free space [16523063296] available on drive [C:\]
  86. 5980 11 07/05 19:21:25 ### ### ### - Error: Selected Features are not supported on your OS. View system requirements for details. http://documentation.commvault.com/commvault/v11/article?p=system_requirements/commserve.htm .
  87. 5980 11 07/05 19:21:25 ### ### ### - Set application exit code=[SelectedPackagesAreNotSupportedOnDesktopEdition]
  88. 5980 4 07/05 19:21:35 ### ### ### - User clicked [Try Again]
  89. 5980 18 07/05 19:21:35 ### ### ### - Space Recommended for Features [3236244234], Third Party Packages [381703686], Package Cache [1999825803]
  90. 5980 18 07/05 19:21:35 ### ### ### - Total Space recommended [5617773723], free space [16523059200] available on drive [C:\]
  91. 5980 18 07/05 19:21:35 ### ### ### - Error: Selected Features are not supported on your OS. View system requirements for details. http://documentation.commvault.com/commvault/v11/article?p=system_requirements/commserve.htm .
  92. 5980 18 07/05 19:21:35 ### ### ### - Set application exit code=[SelectedPackagesAreNotSupportedOnDesktopEdition]
  93. 07/6/2018 08:55:34 Culture name is identified as: en-US
  94. 07/6/2018 08:55:34 Application Culture is set to en-US
  95. 07/6/2018 08:55:34 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  96. 07/6/2018 08:55:34 The process is launched by Administrator
  97. 7068 4 07/06 08:55:34 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  98. 7068 4 07/06 08:55:34 ### ### ### - The setup is running in bootstrap mode
  99. 7068 4 07/06 08:55:34 ### ### ### - ##########################################################################
  100. 7068 4 07/06 08:55:34 ### ### ### - ## Installation STARTED ##
  101. 7068 4 07/06 08:55:34 ### ### ### - ##########################################################################
  102. 7068 4 07/06 08:55:34 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  103. 7068 4 07/06 08:55:36 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{936F628D-6326-43D5-BC4C-82FD92D79D05} {515852D3-E04F-40E7-BB0F-6388E970D388} 6772
  104. 7068 4 07/06 08:55:36 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  105. 7068 4 07/06 08:55:40 ### ### ### - Unfinished install detected ...
  106. 7068 4 07/06 08:55:41 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  107. 7068 4 07/06 08:55:41 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  108. 7068 4 07/06 08:55:41 ### ### ### - Installer will resume previous installation
  109. 7068 4 07/06 08:55:41 ### ### ### - Starting resume install steps...
  110. 7068 4 07/06 08:55:41 ### ### ### - Selected instance: [Instance001].
  111. 7068 4 07/06 08:55:45 ### ### ### - Starting resume install steps...
  112. 7068 4 07/06 08:55:45 ### ### ### - Selected instance: [Instance001].
  113. 7068 4 07/06 08:55:45 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
  114. 7068 4 07/06 08:55:45 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  115. 7068 4 07/06 08:55:50 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  116. 7068 4 07/06 08:55:50 ### ### ### - No Commvault SQL Server is installed on the setup
  117. 7068 4 07/06 08:55:50 ### ### ### - Default SQL Server Installler type : Express
  118. 7068 4 07/06 08:55:50 ### ### ### - Required SQL edition:[Express].
  119. 7068 4 07/06 08:55:50 ### ### ### - Required SQL Server version:[11.0.3000.0].
  120. 7068 4 07/06 08:55:50 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  121. 7068 4 07/06 08:55:50 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  122. 7068 4 07/06 08:55:52 ### ### ### - Mongo DB not found on the current machine
  123. 7068 1 07/06 08:55:52 ### ### ### - Checking if required third-party packages are installed...
  124. 7068 4 07/06 08:55:53 ### ### ### - Selected Third party softwares to install: [JRE18, MongoDB, VCRedist_2010SP1_x64, dotnetfx35role2012, VCRedist_2013_x64, SQLCLR2012, SQLCLR2012 Win32, SMO2012, SMO2012, IISServerRoles2012, Express SQL Server].
  125. 7068 4 07/06 08:55:53 ### ### ### - ------------------------ Creating New Instance ----------------------------
  126. 7068 4 07/06 08:55:53 ### ### ### - Showing dialog : PreInstallValidatonViewModel .......
  127. 7068 10 07/06 08:55:54 ### ### ### - Space Recommended for Features [3236244234], Third Party Packages [381703686], Package Cache [1999825803]
  128. 7068 10 07/06 08:55:54 ### ### ### - Total Space recommended [5617773723], free space [16450744320] available on drive [C:\]
  129. 7068 4 07/06 08:55:54 ### ### ### - Showing dialog : ShutdownViewModel .......
  130. 7068 7 07/06 08:56:09 ### ### ### - Stopped all Commvault services.
  131. 7068 7 07/06 08:56:09 ### ### ### - Waiting for all dedupe processes to shut down ...
  132. 7068 7 07/06 08:56:10 ### ### ### - No dedupe processes are running
  133. 7068 7 07/06 08:56:10 ### ### ### - Killing all running processes from install directory ...
  134. 7068 7 07/06 08:56:10 ### ### ### - Skip stopping CV application pools as IIS is not installed
  135. 7068 4 07/06 08:56:20 ### ### ### - Showing dialog : InstallProgressForPrerequisitesViewModel .......
  136. 7068 4 07/06 08:56:20 ### ### ### - Mongo DB not found on the current machine
  137. 7068 1 07/06 08:56:20 ### ### ### - Checking if required third-party packages are installed...
  138. 7068 1 07/06 08:56:20 ### ### ### - Installing required third-party packages...
  139. 7068 22 07/06 08:56:21 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  140. 7068 22 07/06 08:56:23 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  141. 7068 1 07/06 09:09:18 ### ### ### - Started install/update of package: JRE18...
  142. 7068 22 07/06 09:09:19 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  143. 7068 22 07/06 09:09:20 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  144. 7068 1 07/06 09:10:27 ### ### ### - Completed install/update of package: JRE18
  145. 7068 1 07/06 09:29:25 ### ### ### - Started install/update of package: MongoDB...
  146. 7068 22 07/06 09:29:26 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  147. 7068 22 07/06 09:29:27 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  148. 7068 1 07/06 09:29:42 ### ### ### - Completed install/update of package: MongoDB
  149. 7068 1 07/06 09:30:17 ### ### ### - Timeout period 60 mins for package: VCRedist_2010SP1_x64.
  150. 7068 1 07/06 09:30:17 ### ### ### - Started install/update of package: VCRedist_2010SP1_x64...
  151. 7068 22 07/06 09:30:18 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  152. 7068 22 07/06 09:30:20 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  153. 7068 22 07/06 09:30:20 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  154. 7068 22 07/06 09:30:22 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  155. 7068 1 07/06 09:30:40 ### ### ### - Completed install/update of package: VCRedist_2010SP1_x64
  156. 7068 1 07/06 09:30:40 ### ### ### - Timeout period 60 mins for package: dotnetfx35role2012.
  157. 7068 1 07/06 09:30:40 ### ### ### - Started install/update of package: dotnetfx35role2012...
  158. 7068 22 07/06 09:32:17 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  159. 7068 22 07/06 09:32:19 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  160. 7068 22 07/06 09:33:13 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  161. 7068 22 07/06 09:33:14 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  162. 7068 22 07/06 09:33:52 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  163. 7068 22 07/06 09:33:54 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  164. 7068 22 07/06 09:35:51 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  165. 7068 22 07/06 09:35:52 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  166. 7068 22 07/06 09:37:03 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  167. 7068 22 07/06 09:37:04 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  168. 7068 22 07/06 09:37:04 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  169. 7068 22 07/06 09:37:05 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  170. 7068 1 07/06 09:58:30 ### ### ### - Completed install/update of package: dotnetfx35role2012
  171. 7068 1 07/06 09:58:30 ### ### ### - Timeout period 10 mins for package: VCRedist_2013_x64.
  172. 7068 1 07/06 09:58:30 ### ### ### - Started install/update of package: VCRedist_2013_x64...
  173. 7068 1 07/06 09:58:41 ### ### ### - Completed install/update of package: VCRedist_2013_x64
  174. 7068 1 07/06 09:58:41 ### ### ### - Started install/update of package: SQLCLR2012...
  175. 7068 1 07/06 09:58:45 ### ### ### - Completed install/update of package: SQLCLR2012
  176. 7068 1 07/06 09:58:45 ### ### ### - Started install/update of package: SQLCLR2012_Win32...
  177. 7068 1 07/06 09:58:48 ### ### ### - Completed install/update of package: SQLCLR2012_Win32
  178. 7068 1 07/06 09:58:48 ### ### ### - Started install/update of package: SMO2012...
  179. 7068 1 07/06 09:59:12 ### ### ### - Completed install/update of package: SMO2012
  180. 7068 1 07/06 09:59:12 ### ### ### - Started install/update of package: SMO2012_Win32...
  181. 7068 1 07/06 09:59:30 ### ### ### - Completed install/update of package: SMO2012_Win32
  182. 7068 1 07/06 09:59:30 ### ### ### - Timeout period 60 mins for package: IISServerRoles2012.
  183. 7068 1 07/06 09:59:30 ### ### ### - Started install/update of package: IISServerRoles2012...
  184. 7068 1 07/06 10:03:47 ### ### ### - Completed install/update of package: IISServerRoles2012
  185. 7068 1 07/06 10:50:57 ### ### ### - Don't set timout period for [SQLServer_ExpressInstall]
  186. 7068 1 07/06 10:50:57 ### ### ### - Warning: Failed to create sql option file with error: Could not load file or assembly 'CVBasicLibManaged, Version=1.0.6632.36840, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified..
  187. 7068 1 07/06 10:50:57 ### ### ### - Error: Failed to install SQLServer. Return code: 1.
  188. 7068 1 07/06 10:50:58 ### ### ### - Set application exit code=[Failed]
  189. 7068 1 07/06 10:50:58 ### ### ### - Started install/update of package: SQLServer_ExpressInstall...
  190. 7068 1 07/06 10:50:58 ### ### ### - Set application exit code=[Failed]
  191. 7068 1 07/06 10:50:58 ### ### ### - Error: Failed to install Express SQL Server(SQLServer_ExpressInstall) with error code 0x80070643.
  192. 7068 1 07/06 10:50:58 ### ### ### - Apply prerequisites completed ... Status = -2147023293
  193. 7068 1 07/06 10:50:58 ### ### ### - Error: Installation failed. Please check the logs at [C:\Program Files\Commvault\ContentStore\Log Files].
  194. 7068 1 07/06 10:50:58 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  195. 7068 4 07/06 10:50:59 ### ### ### - Showing dialog : CompletionExitViewModel .......
  196. 7068 4 07/06 11:31:57 ### ### ### - Setup is shutting down with exit code FailedInstallThirdParty ...
  197. 7068 4 07/06 11:31:57 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  198. 7068 4 07/06 11:31:59 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  199. 7068 4 07/06 11:32:00 ### ### ### - ##########################################################################
  200. 7068 4 07/06 11:32:00 ### ### ### - ## Installation EXITING (42) ##
  201. 7068 4 07/06 11:32:00 ### ### ### - ##########################################################################
  202. 07/6/2018 11:32:41 Culture name is identified as: en-US
  203. 07/6/2018 11:32:41 Application Culture is set to en-US
  204. 07/6/2018 11:32:41 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  205. 07/6/2018 11:32:41 The process is launched by Administrator
  206. 5348 4 07/06 11:32:41 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  207. 5348 4 07/06 11:32:41 ### ### ### - The setup is running in bootstrap mode
  208. 5348 4 07/06 11:32:41 ### ### ### - ##########################################################################
  209. 5348 4 07/06 11:32:41 ### ### ### - ## Installation STARTED ##
  210. 5348 4 07/06 11:32:41 ### ### ### - ##########################################################################
  211. 5348 4 07/06 11:32:41 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  212. 5348 4 07/06 11:32:42 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{3D1D3E0A-7394-437D-8268-660D0CFAE1A3} {1CE6C34D-8486-43F6-836F-3BF6C0034F4F} 828
  213. 5348 4 07/06 11:32:42 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  214. 5348 4 07/06 11:32:45 ### ### ### - Unfinished install detected ...
  215. 5348 4 07/06 11:32:46 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  216. 5348 4 07/06 11:32:46 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  217. 5348 4 07/06 11:32:46 ### ### ### - Installer will resume previous installation
  218. 5348 4 07/06 11:32:46 ### ### ### - Starting resume install steps...
  219. 5348 4 07/06 11:32:46 ### ### ### - Selected instance: [Instance001].
  220. 5348 4 07/06 11:32:48 ### ### ### - Starting resume install steps...
  221. 5348 4 07/06 11:32:48 ### ### ### - Selected instance: [Instance001].
  222. 5348 4 07/06 11:32:48 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
  223. 5348 4 07/06 11:32:48 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  224. 5348 4 07/06 11:32:51 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  225. 5348 4 07/06 11:32:51 ### ### ### - No Commvault SQL Server is installed on the setup
  226. 5348 4 07/06 11:32:51 ### ### ### - Default SQL Server Installler type : Express
  227. 5348 4 07/06 11:32:51 ### ### ### - Required SQL edition:[Express].
  228. 5348 4 07/06 11:32:51 ### ### ### - Required SQL Server version:[11.0.3000.0].
  229. 5348 4 07/06 11:32:51 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  230. 5348 4 07/06 11:32:51 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  231. 5348 4 07/06 11:32:54 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  232. Please install the desired version.
  233.  
  234. 5348 4 07/06 11:32:57 ### ### ### - Mongo DB version found:[3.0.2]
  235. 5348 1 07/06 11:32:57 ### ### ### - Checking if required third-party packages are installed...
  236. 5348 4 07/06 11:32:58 ### ### ### - Selected Third party softwares to install: [IISServerRoles2012, Express SQL Server].
  237. 5348 4 07/06 11:32:58 ### ### ### - Showing dialog : ShutdownViewModel .......
  238. 5348 7 07/06 11:32:59 ### ### ### - Stopped all Commvault services.
  239. 5348 7 07/06 11:32:59 ### ### ### - Waiting for all dedupe processes to shut down ...
  240. 5348 7 07/06 11:33:00 ### ### ### - No dedupe processes are running
  241. 5348 7 07/06 11:33:00 ### ### ### - Killing all running processes from install directory ...
  242. 5348 7 07/06 11:33:01 ### ### ### - Skip stopping application pool as ConsolesAppPool does not exist.
  243. 5348 7 07/06 11:33:01 ### ### ### - Skip stopping application pool as WebSearchProxyApplicationPool does not exist.
  244. 5348 4 07/06 11:33:09 ### ### ### - Showing dialog : InstallProgressForPrerequisitesViewModel .......
  245. 5348 4 07/06 11:33:09 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  246. Please install the desired version.
  247.  
  248. 5348 4 07/06 11:33:09 ### ### ### - Mongo DB version found:[3.0.2]
  249. 5348 1 07/06 11:33:09 ### ### ### - Checking if required third-party packages are installed...
  250. 5348 1 07/06 11:33:10 ### ### ### - Installing required third-party packages...
  251. 5348 20 07/06 11:33:10 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  252. 5348 20 07/06 11:33:11 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  253. 5348 1 07/06 11:33:12 ### ### ### - Timeout period 60 mins for package: IISServerRoles2012.
  254. 5348 1 07/06 11:33:12 ### ### ### - Started install/update of package: IISServerRoles2012...
  255. 5348 20 07/06 11:33:12 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  256. 5348 20 07/06 11:33:13 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  257. 5348 1 07/06 11:33:34 ### ### ### - Completed install/update of package: IISServerRoles2012
  258. 5348 1 07/06 11:33:34 ### ### ### - Don't set timout period for [SQLServer_ExpressInstall]
  259. 5348 1 07/06 11:33:36 ### ### ### - Set sSQLAccess registry key.
  260. 5348 1 07/06 11:33:36 ### ### ### - INSTANCENAME=Commvault
  261. 5348 1 07/06 11:33:36 ### ### ### - INSTANCEID=Commvault
  262. 5348 1 07/06 11:33:36 ### ### ### - INSTANCEDIR="C:\Program Files\Microsoft SQL Server"
  263. 5348 1 07/06 11:33:36 ### ### ### - SQLSYSADMINACCOUNTS=DESKTOP-H3THEMP\User
  264. 5348 1 07/06 11:33:36 ### ### ### - SAPWD=******
  265. 5348 1 07/06 11:33:36 ### ### ### - SQLCOLLATION=SQL_Latin1_General_CP1_CI_AS
  266. 5348 1 07/06 11:33:36 ### ### ### - TCPENABLED=1
  267. 5348 1 07/06 11:33:36 ### ### ### - SQLSVCACCOUNT="NT AUTHORITY\SYSTEM"
  268. 5348 1 07/06 11:33:36 ### ### ### - AGTSVCACCOUNT="NT AUTHORITY\SYSTEM"
  269. 5348 1 07/06 11:33:36 ### ### ### - Started install/update of package: SQLServer_ExpressInstall...
  270. 5348 1 07/06 11:36:04 ### ### ### - Set application exit code=[Failed]
  271. 5348 1 07/06 11:36:04 ### ### ### - Sql Server install failed. Please check SQL logs for more details: [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  272. 5348 1 07/06 11:36:04 ### ### ### - String: "Exit error code:" found in log [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  273. 5348 1 07/06 11:36:04 ### ### ### - Parsed log file [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  274. 5348 1 07/06 11:36:04 ### ### ### - Error: Failed to install Express SQL Server(SQLServer_ExpressInstall) with error code 0x84C20002.
  275. 5348 1 07/06 11:36:04 ### ### ### - Apply prerequisites completed ... Status = -2067660798
  276. 5348 1 07/06 11:36:04 ### ### ### - Error: Installation failed. Please check the logs at [C:\Program Files\Commvault\ContentStore\Log Files].
  277. 5348 1 07/06 11:36:04 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  278. 5348 4 07/06 11:36:05 ### ### ### - Showing dialog : CompletionExitViewModel .......
  279. 5348 4 07/06 11:36:35 ### ### ### - Setup is shutting down with exit code FailedInstallThirdParty ...
  280. 5348 4 07/06 11:36:35 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  281. 5348 4 07/06 11:36:35 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  282. 07/6/2018 12:59:26 Culture name is identified as: en-US
  283. 07/6/2018 12:59:26 Application Culture is set to en-US
  284. 07/6/2018 12:59:26 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  285. 07/6/2018 12:59:26 The process is launched by Administrator
  286. 5740 4 07/06 12:59:27 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  287. 5740 4 07/06 12:59:27 ### ### ### - The setup is running in bootstrap mode
  288. 5740 4 07/06 12:59:27 ### ### ### - ##########################################################################
  289. 5740 4 07/06 12:59:27 ### ### ### - ## Installation STARTED ##
  290. 5740 4 07/06 12:59:27 ### ### ### - ##########################################################################
  291. 5740 4 07/06 12:59:27 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  292. 5740 4 07/06 12:59:29 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{95AB0DDD-0163-455A-9463-EA596A8CD9B9} {832831AE-6A66-4245-900B-A85B3B36687C} 3128
  293. 5740 4 07/06 12:59:30 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  294. 5740 4 07/06 12:59:34 ### ### ### - Unfinished install detected ...
  295. 5740 4 07/06 12:59:35 ### ### ### - Warning: File not found: C:\Program Files\Commvault\installer\version.txt
  296. 5740 4 07/06 12:59:35 ### ### ### - The Tranction ID in current media: . Previously used Tranction ID: 1303739.
  297. 5740 4 07/06 12:59:35 ### ### ### - Current installation media version 11.80.120.0: is lower than the previously used media version 11.80.120.0:1303739.
  298. 5740 4 07/06 12:59:35 ### ### ### - ClearnUpOldInstall is not started. Previous install registry will be deleted
  299. 5740 4 07/06 12:59:35 ### ### ### - Starting to cleanup left over installer keys from previous attempt...
  300. 5740 4 07/06 12:59:35 ### ### ### - Removed Installer data section keys.
  301. 5740 4 07/06 12:59:35 ### ### ### - Successfully cleared existing Installer keys.
  302. 5740 4 07/06 12:59:35 ### ### ### - Showing dialog : LicenseAgreementViewModel .......
  303. 5740 4 07/06 12:59:35 ### ### ### - Skip [LicenseAgreementViewModel] in silent install mode
  304. 5740 4 07/06 12:59:41 ### ### ### - Dialog:[License Agreement], UserAnswer:[Agreed].
  305. 5740 4 07/06 12:59:41 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  306. 5740 4 07/06 12:59:44 ### ### ### - Showing dialog : InstallTypeViewModel .......
  307. 5740 4 07/06 12:59:47 ### ### ### - Dialog:[Choose the Installation type], UserAnswer:[Install on Local Machine].
  308. 5740 4 07/06 12:59:47 ### ### ### - Warning: File not found: C:\Program Files\Commvault\installer\version.txt
  309. 5740 4 07/06 12:59:47 ### ### ### - Showing dialog : InstanceSelectionViewModel .......
  310. 5740 4 07/06 12:59:47 ### ### ### - Instance name from input request: [Instance001].
  311. 5740 4 07/06 12:59:47 ### ### ### - Selected instance: [Instance001].
  312. 5740 4 07/06 12:59:47 ### ### ### - Warning: File not found: C:\Program Files\Commvault\installer\version.txt
  313. 5740 4 07/06 12:59:47 ### ### ### - Showing dialog : FeatureSelectionViewModel .......
  314. 5740 4 07/06 12:59:47 ### ### ### - Packages selected by user/input request: [CommServe, WorkFlow Engine, MediaAgent, Web Server, VSS Provider, VSS Hardware Provider, CommCell Console, Virtual Server, Web Console].
  315. 5740 4 07/06 12:59:47 ### ### ### - Required packages included by the installer: [File System Core, MediaAgent Core, File System, MongoDB, Message Queue].
  316. 5740 4 07/06 12:59:47 ### ### ### - Showing dialog : PreparePrerequisitesViewModel .......
  317. 5740 1 07/06 12:59:49 ### ### ### - Checking if required third-party packages are installed...
  318. 5740 1 07/06 12:59:49 ### ### ### - Installing required third-party packages...
  319. 5740 1 07/06 12:59:52 ### ### ### - Apply prerequisites completed ... Status = 0
  320. 5740 1 07/06 12:59:52 ### ### ### - Third-party package installation completed.
  321. 5740 4 07/06 12:59:53 ### ### ### - No Commvault SQL Server is installed on the setup
  322. 5740 4 07/06 12:59:53 ### ### ### - Default SQL Server Installler type : Express
  323. 5740 4 07/06 12:59:53 ### ### ### - Required SQL edition:[Express].
  324. 5740 4 07/06 12:59:53 ### ### ### - Required SQL Server version:[11.0.3000.0].
  325. 5740 4 07/06 12:59:53 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  326. 5740 4 07/06 12:59:53 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  327. 5740 4 07/06 12:59:53 ### ### ### - no cluster group is available for new install. Skip cluster option screen
  328. 5740 4 07/06 12:59:53 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  329. 5740 4 07/06 12:59:53 ### ### ### - No Commvault SQL Server is installed on the setup
  330. 5740 4 07/06 12:59:53 ### ### ### - Default SQL Server Installler type : Express
  331. 5740 4 07/06 12:59:53 ### ### ### - Required SQL edition:[Express].
  332. 5740 4 07/06 12:59:53 ### ### ### - Required SQL Server version:[11.0.3000.0].
  333. 5740 4 07/06 12:59:53 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  334. 5740 4 07/06 12:59:53 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  335. 5740 4 07/06 12:59:54 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  336. Please install the desired version.
  337.  
  338. 5740 4 07/06 12:59:57 ### ### ### - Mongo DB version found:[3.0.2]
  339. 5740 1 07/06 12:59:57 ### ### ### - Checking if required third-party packages are installed...
  340. 5740 4 07/06 12:59:57 ### ### ### - Selected Third party softwares to install: [IISServerRoles2012, Express SQL Server].
  341. 5740 4 07/06 12:59:59 ### ### ### - Showing dialog : GalaxyHomePathViewModel .......
  342. 5740 4 07/06 12:59:59 ### ### ### - Install directory from xml: ["C:\Program Files\Commvault\ContentStore"].
  343. 5740 4 07/06 13:00:04 ### ### ### - User clicked Cancel button
  344. 5740 4 07/06 13:00:04 ### ### ### - Set application exit code=[Cancel]
  345. 5740 4 07/06 13:00:04 ### ### ### - Setup is shutting down with exit code Cancel ...
  346. 5740 4 07/06 13:00:04 ### ### ### - Set application exit code=[Cancel]
  347. 5740 4 07/06 13:00:04 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  348. 07/6/2018 13:00:36 Culture name is identified as: en-US
  349. 07/6/2018 13:00:36 Application Culture is set to en-US
  350. 07/6/2018 13:00:36 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  351. 07/6/2018 13:00:36 The process is launched by Administrator
  352. 7968 4 07/06 13:00:36 ### ManagedLogger::SetCLRThreadPoolMaxThreads - Setting CLR ThreadPool's maxWorkerThreads = [1000], maxIOThreads = [1000] PID = [7968], ProcessName = [Setup].
  353. 7968 4 07/06 13:00:36 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  354. 7968 4 07/06 13:00:36 ### ### ### - ##########################################################################
  355. 7968 4 07/06 13:00:36 ### ### ### - ## Installation STARTED ##
  356. 7968 4 07/06 13:00:36 ### ### ### - ##########################################################################
  357. 7968 4 07/06 13:00:37 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{9B2B4C4F-8A4D-4021-A3E4-B0539AE9939F} {38DBFA02-9293-430A-ABB0-1D3F587715C5} 3776
  358. 7968 4 07/06 13:00:37 ### ### ### - Unfinished install detected ...
  359. 7968 4 07/06 13:00:37 ### ### ### - Warning: File not found: C:\Program Files\Commvault\installer\version.txt
  360. 7968 4 07/06 13:00:37 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  361. 7968 4 07/06 13:00:37 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  362. 7968 4 07/06 13:00:52 ### ### ### - Starting resume install steps...
  363. 7968 4 07/06 13:00:52 ### ### ### - Selected instance: [Instance001].
  364. 7968 4 07/06 13:00:52 ### ### ### - Warning: File not found: C:\Program Files\Commvault\installer\version.txt
  365. 7968 4 07/06 13:00:53 ### ### ### - Exception: System.FormatException: Input string was not in a correct format.
  366. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
  367. at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
  368. at System.Convert.ToInt32(String value)
  369. at InstallerBA.ViewModels.ResumeInstallViewModel.DoResumeInstallSteps()
  370. at InstallerBA.ViewModels.ResumeInstallViewModel.NextButtonClick()
  371. at InstallCommon.BaseViewModel.<.ctor>b__124_2()
  372. at Microsoft.Practices.Prism.Commands.DelegateCommand.<>c__DisplayClass6.<.ctor>b__2(Object o)
  373. at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
  374. at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
  375. at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
  376. at System.Windows.Controls.Primitives.ButtonBase.OnClick()
  377. at System.Windows.Controls.Button.OnClick()
  378. at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
  379. at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
  380. at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
  381. at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
  382. at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
  383. at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
  384. at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
  385. at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
  386. at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
  387. at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
  388. at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
  389. at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
  390. at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
  391. at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
  392. at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
  393. at System.Windows.Input.InputManager.ProcessStagingArea()
  394. at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
  395. at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
  396. at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
  397. at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  398. at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  399. at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  400. at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
  401. at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
  402. at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
  403. at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
  404. at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
  405. at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
  406. at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
  407. at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
  408. at System.Windows.Threading.Dispatcher.Run()
  409. at InstallerBA.InstallerBootstrapperApplication.Run().
  410. 7968 4 07/06 13:00:53 ### ### ### - Error: Install failure reason: Input string was not in a correct format..
  411. 7968 4 07/06 13:00:53 ### ### ### - The application is being terminated with error [Input string was not in a correct format.]. Please contact your software provider for assistance.
  412. 07/6/2018 13:01:39 Culture name is identified as: en-US
  413. 07/6/2018 13:01:39 Application Culture is set to en-US
  414. 07/6/2018 13:01:39 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  415. 07/6/2018 13:01:39 The process is launched by Administrator
  416. 6744 4 07/06 13:01:39 ### ManagedLogger::SetCLRThreadPoolMaxThreads - Setting CLR ThreadPool's maxWorkerThreads = [1000], maxIOThreads = [1000] PID = [6744], ProcessName = [Setup].
  417. 6744 4 07/06 13:01:39 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  418. 6744 4 07/06 13:01:39 ### ### ### - The setup is running in bootstrap mode
  419. 6744 4 07/06 13:01:39 ### ### ### - ##########################################################################
  420. 6744 4 07/06 13:01:39 ### ### ### - ## Installation STARTED ##
  421. 6744 4 07/06 13:01:39 ### ### ### - ##########################################################################
  422. 6744 4 07/06 13:01:39 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  423. 6744 4 07/06 13:01:40 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{631C5BF5-F0FE-4158-A5F4-D9671A28A7D1} {3C180F0E-D1EB-4BE2-9A4A-9131C868159B} 6664
  424. 6744 4 07/06 13:01:41 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  425. 6744 4 07/06 13:01:41 ### ### ### - Unfinished install detected ...
  426. 6744 4 07/06 13:01:41 ### ### ### - The Tranction ID in current media: 1303739. Previously used Tranction ID: 0.
  427. 6744 4 07/06 13:01:41 ### ### ### - Current installation media version 11.80.120.0:1303739 is higher than the previously used media version 11.80.120.0:0.
  428. 6744 4 07/06 13:01:41 ### ### ### - ClearnUpOldInstall is not started. Previous install registry will be deleted
  429. 6744 4 07/06 13:01:41 ### ### ### - Starting to cleanup left over installer keys from previous attempt...
  430. 6744 4 07/06 13:01:41 ### ### ### - Removed Installer data section keys.
  431. 6744 4 07/06 13:01:41 ### ### ### - Successfully cleared existing Installer keys.
  432. 6744 4 07/06 13:01:41 ### ### ### - Showing dialog : LicenseAgreementViewModel .......
  433. 6744 4 07/06 13:01:41 ### ### ### - Skip [LicenseAgreementViewModel] in silent install mode
  434. 6744 4 07/06 13:02:01 ### ### ### - Dialog:[License Agreement], UserAnswer:[Agreed].
  435. 6744 4 07/06 13:02:01 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  436. 6744 4 07/06 13:02:05 ### ### ### - Showing dialog : InstallTypeViewModel .......
  437. 6744 4 07/06 13:02:07 ### ### ### - Dialog:[Choose the Installation type], UserAnswer:[Install on Local Machine].
  438. 6744 4 07/06 13:02:07 ### ### ### - Showing dialog : InstanceSelectionViewModel .......
  439. 6744 4 07/06 13:02:07 ### ### ### - Instance name from input request: [Instance001].
  440. 6744 4 07/06 13:02:07 ### ### ### - Selected instance: [Instance001].
  441. 6744 4 07/06 13:02:07 ### ### ### - Showing dialog : FeatureSelectionViewModel .......
  442. 6744 4 07/06 13:02:07 ### ### ### - Packages selected by user/input request: [CommServe, WorkFlow Engine, MediaAgent, Web Server, VSS Provider, VSS Hardware Provider, CommCell Console, Virtual Server, Web Console].
  443. 6744 4 07/06 13:02:07 ### ### ### - Required packages included by the installer: [File System Core, MediaAgent Core, File System, MongoDB, Message Queue].
  444. 6744 4 07/06 13:02:07 ### ### ### - Showing dialog : PreparePrerequisitesViewModel .......
  445. 6744 1 07/06 13:02:07 ### ### ### - Checking if required third-party packages are installed...
  446. 6744 1 07/06 13:02:08 ### ### ### - Installing required third-party packages...
  447. 6744 1 07/06 13:02:08 ### ### ### - Apply prerequisites completed ... Status = 0
  448. 6744 1 07/06 13:02:08 ### ### ### - Third-party package installation completed.
  449. 6744 4 07/06 13:02:08 ### ### ### - No Commvault SQL Server is installed on the setup
  450. 6744 4 07/06 13:02:08 ### ### ### - Default SQL Server Installler type : Express
  451. 6744 4 07/06 13:02:08 ### ### ### - Required SQL edition:[Express].
  452. 6744 4 07/06 13:02:08 ### ### ### - Required SQL Server version:[11.0.3000.0].
  453. 6744 4 07/06 13:02:08 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  454. 6744 4 07/06 13:02:08 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  455. 6744 4 07/06 13:02:08 ### ### ### - no cluster group is available for new install. Skip cluster option screen
  456. 6744 4 07/06 13:02:08 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  457. 6744 4 07/06 13:02:08 ### ### ### - No Commvault SQL Server is installed on the setup
  458. 6744 4 07/06 13:02:08 ### ### ### - Default SQL Server Installler type : Express
  459. 6744 4 07/06 13:02:08 ### ### ### - Required SQL edition:[Express].
  460. 6744 4 07/06 13:02:08 ### ### ### - Required SQL Server version:[11.0.3000.0].
  461. 6744 4 07/06 13:02:08 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  462. 6744 4 07/06 13:02:08 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  463. 6744 4 07/06 13:02:09 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  464. Please install the desired version.
  465.  
  466. 6744 4 07/06 13:02:09 ### ### ### - Mongo DB version found:[3.0.2]
  467. 6744 1 07/06 13:02:09 ### ### ### - Checking if required third-party packages are installed...
  468. 6744 4 07/06 13:02:09 ### ### ### - Selected Third party softwares to install: [IISServerRoles2012, Express SQL Server].
  469. 6744 4 07/06 13:02:11 ### ### ### - Showing dialog : GalaxyHomePathViewModel .......
  470. 6744 4 07/06 13:02:11 ### ### ### - Install directory from xml: ["C:\Program Files\Commvault\ContentStore"].
  471. 6744 4 07/06 13:02:17 ### ### ### - Dialog:[Installation Path], UserAnswer:[C:\Program Files\Commvault\ContentStore].
  472. 6744 4 07/06 13:02:19 ### ### ### - Showing dialog : IndexCachePathViewModel .......
  473. 6744 4 07/06 13:02:19 ### ### ### - Skipping Index Cache path as it is not specified in user input.
  474. 6744 4 07/06 13:02:19 ### ### ### - Port number for CVD is set to [8400].
  475. 6744 4 07/06 13:02:19 ### ### ### - Showing dialog : InstallSummaryViewModel .......
  476. 6744 4 07/06 13:02:19 ### ### ### - Port number for CVD is set to [8400] as specified in user input.
  477. 6744 4 07/06 13:02:19 ### ### ### - ------------------------ Creating New Instance ----------------------------
  478. 6744 4 07/06 13:02:19 ### ### ### - Showing dialog : PreInstallValidatonViewModel .......
  479. 6744 7 07/06 13:02:19 ### ### ### - Space Recommended for Features [3236244234], Third Party Packages [206308982], Package Cache [1824431099]
  480. 6744 7 07/06 13:02:19 ### ### ### - Total Space recommended [5266984315], free space [11936641024] available on drive [C:\]
  481. 6744 7 07/06 13:02:19 ### ### ### - Error: Selected Features are not supported on your OS. View system requirements for details. http://documentation.commvault.com/commvault/v11/article?p=system_requirements/commserve.htm .
  482. 6744 7 07/06 13:02:19 ### ### ### - Set application exit code=[SelectedPackagesAreNotSupportedOnDesktopEdition]
  483. 6744 4 07/06 13:02:22 ### ### ### - User clicked [Try Again]
  484. 6744 10 07/06 13:02:22 ### ### ### - Space Recommended for Features [3236244234], Third Party Packages [206308982], Package Cache [1824431099]
  485. 6744 10 07/06 13:02:22 ### ### ### - Total Space recommended [5266984315], free space [11936632832] available on drive [C:\]
  486. 6744 10 07/06 13:02:22 ### ### ### - Error: Selected Features are not supported on your OS. View system requirements for details. http://documentation.commvault.com/commvault/v11/article?p=system_requirements/commserve.htm .
  487. 6744 10 07/06 13:02:22 ### ### ### - Set application exit code=[SelectedPackagesAreNotSupportedOnDesktopEdition]
  488. 6744 4 07/06 13:02:33 ### ### ### - User clicked Cancel button
  489. 6744 4 07/06 13:02:33 ### ### ### - Setup is shutting down with exit code SelectedPackagesAreNotSupportedOnDesktopEdition ...
  490. 6744 4 07/06 13:02:33 ### ### ### - Set application exit code=[SelectedPackagesAreNotSupportedOnDesktopEdition]
  491. 6744 4 07/06 13:02:33 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  492. 6744 4 07/06 13:02:33 ### ### ### - ##########################################################################
  493. 6744 4 07/06 13:02:33 ### ### ### - ## Installation EXITING (48) ##
  494. 6744 4 07/06 13:02:33 ### ### ### - ##########################################################################
  495. 07/6/2018 13:05:53 Culture name is identified as: en-US
  496. 07/6/2018 13:05:53 Application Culture is set to en-US
  497. 07/6/2018 13:05:53 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  498. 07/6/2018 13:05:53 The process is launched by Administrator
  499. 7812 4 07/06 13:05:53 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  500. 7812 4 07/06 13:05:54 ### ### ### - The setup is running in bootstrap mode
  501. 7812 4 07/06 13:05:54 ### ### ### - ##########################################################################
  502. 7812 4 07/06 13:05:54 ### ### ### - ## Installation STARTED ##
  503. 7812 4 07/06 13:05:54 ### ### ### - ##########################################################################
  504. 7812 4 07/06 13:05:54 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  505. 7812 4 07/06 13:05:59 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{58BC41E4-545A-4B97-9107-71C9C8E55116} {BB5A6818-DB75-41F4-B503-104DBE254702} 7764
  506. 7812 4 07/06 13:05:59 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  507. 7812 4 07/06 13:06:03 ### ### ### - Unfinished install detected ...
  508. 7812 4 07/06 13:06:04 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  509. 7812 4 07/06 13:06:04 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  510. 7812 4 07/06 13:06:04 ### ### ### - Installer will resume previous installation
  511. 7812 4 07/06 13:06:04 ### ### ### - Starting resume install steps...
  512. 7812 4 07/06 13:06:04 ### ### ### - Selected instance: [Instance001].
  513. 7812 4 07/06 13:06:28 ### ### ### - Starting resume install steps...
  514. 7812 4 07/06 13:06:28 ### ### ### - Selected instance: [Instance001].
  515. 7812 4 07/06 13:06:29 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
  516. 7812 4 07/06 13:06:29 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  517. 7812 4 07/06 13:06:33 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  518. 7812 4 07/06 13:06:33 ### ### ### - No Commvault SQL Server is installed on the setup
  519. 7812 4 07/06 13:06:33 ### ### ### - Default SQL Server Installler type : Express
  520. 7812 4 07/06 13:06:33 ### ### ### - Required SQL edition:[Express].
  521. 7812 4 07/06 13:06:33 ### ### ### - Required SQL Server version:[11.0.3000.0].
  522. 7812 4 07/06 13:06:33 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  523. 7812 4 07/06 13:06:33 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  524. 7812 4 07/06 13:06:35 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  525. Please install the desired version.
  526.  
  527. 7812 4 07/06 13:06:37 ### ### ### - Mongo DB version found:[3.0.2]
  528. 7812 1 07/06 13:06:37 ### ### ### - Checking if required third-party packages are installed...
  529. 7812 4 07/06 13:06:37 ### ### ### - Selected Third party softwares to install: [VCRedist_2017_x64, IISServerRoles2012, Express SQL Server].
  530. 7812 4 07/06 13:06:37 ### ### ### - ------------------------ Creating New Instance ----------------------------
  531. 7812 4 07/06 13:06:37 ### ### ### - Showing dialog : PreInstallValidatonViewModel .......
  532. 7812 7 07/06 13:06:37 ### ### ### - Space Recommended for Features [3236244234], Third Party Packages [221531886], Package Cache [1839654003]
  533. 7812 7 07/06 13:06:37 ### ### ### - Total Space recommended [5297430123], free space [12043362304] available on drive [C:\]
  534. 7812 4 07/06 13:06:38 ### ### ### - Showing dialog : ShutdownViewModel .......
  535. 7812 7 07/06 13:06:50 ### ### ### - Stopped all Commvault services.
  536. 7812 7 07/06 13:06:50 ### ### ### - Waiting for all dedupe processes to shut down ...
  537. 7812 7 07/06 13:06:51 ### ### ### - No dedupe processes are running
  538. 7812 7 07/06 13:06:51 ### ### ### - Killing all running processes from install directory ...
  539. 7812 7 07/06 13:06:52 ### ### ### - Skip stopping application pool as ConsolesAppPool does not exist.
  540. 7812 7 07/06 13:06:52 ### ### ### - Skip stopping application pool as WebSearchProxyApplicationPool does not exist.
  541. 7812 4 07/06 13:07:00 ### ### ### - Showing dialog : InstallProgressForPrerequisitesViewModel .......
  542. 7812 4 07/06 13:07:00 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  543. Please install the desired version.
  544.  
  545. 7812 4 07/06 13:07:01 ### ### ### - Mongo DB version found:[3.0.2]
  546. 7812 1 07/06 13:07:01 ### ### ### - Checking if required third-party packages are installed...
  547. 7812 1 07/06 13:07:01 ### ### ### - Installing required third-party packages...
  548. 7812 22 07/06 13:07:02 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  549. 7812 22 07/06 13:07:02 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  550. 7812 1 07/06 13:07:04 ### ### ### - Timeout period 60 mins for package: VCRedist_2017_x64.
  551. 7812 1 07/06 13:07:04 ### ### ### - Started install/update of package: VCRedist_2017_x64...
  552. 7812 22 07/06 13:07:05 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  553. 7812 22 07/06 13:07:05 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  554. 7812 22 07/06 13:07:06 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  555. 7812 22 07/06 13:07:07 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  556. 7812 1 07/06 13:07:14 ### ### ### - Completed install/update of package: VCRedist_2017_x64
  557. 7812 1 07/06 13:07:14 ### ### ### - Timeout period 60 mins for package: IISServerRoles2012.
  558. 7812 1 07/06 13:07:14 ### ### ### - Started install/update of package: IISServerRoles2012...
  559. 7812 1 07/06 13:07:35 ### ### ### - Completed install/update of package: IISServerRoles2012
  560. 7812 1 07/06 13:07:35 ### ### ### - Don't set timout period for [SQLServer_ExpressInstall]
  561. 7812 1 07/06 13:07:37 ### ### ### - INSTANCENAME=Commvault
  562. 7812 1 07/06 13:07:37 ### ### ### - INSTANCEID=Commvault
  563. 7812 1 07/06 13:07:37 ### ### ### - INSTANCEDIR="C:\Program Files\Microsoft SQL Server"
  564. 7812 1 07/06 13:07:37 ### ### ### - SQLSYSADMINACCOUNTS=DESKTOP-H3THEMP\User
  565. 7812 1 07/06 13:07:37 ### ### ### - SAPWD=******
  566. 7812 1 07/06 13:07:37 ### ### ### - SQLCOLLATION=SQL_Latin1_General_CP1_CI_AS
  567. 7812 1 07/06 13:07:37 ### ### ### - TCPENABLED=1
  568. 7812 1 07/06 13:07:37 ### ### ### - SQLSVCACCOUNT="NT AUTHORITY\SYSTEM"
  569. 7812 1 07/06 13:07:37 ### ### ### - AGTSVCACCOUNT="NT AUTHORITY\SYSTEM"
  570. 7812 1 07/06 13:07:37 ### ### ### - Started install/update of package: SQLServer_ExpressInstall...
  571. 7812 1 07/06 13:10:14 ### ### ### - Set application exit code=[Failed]
  572. 7812 1 07/06 13:10:14 ### ### ### - Sql Server install failed. Please check SQL logs for more details: [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  573. 7812 1 07/06 13:10:14 ### ### ### - String: "Exit error code:" found in log [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  574. 7812 1 07/06 13:10:14 ### ### ### - Parsed log file [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  575. 7812 1 07/06 13:10:14 ### ### ### - Error: Failed to install Express SQL Server(SQLServer_ExpressInstall) with error code 0x84C20002.
  576. 7812 1 07/06 13:10:14 ### ### ### - Apply prerequisites completed ... Status = -2067660798
  577. 7812 1 07/06 13:10:14 ### ### ### - Error: Installation failed. Please check the logs at [C:\Program Files\Commvault\ContentStore\Log Files].
  578. 7812 1 07/06 13:10:14 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  579. 7812 4 07/06 13:10:14 ### ### ### - Showing dialog : CompletionExitViewModel .......
  580. 7812 4 07/06 13:11:42 ### ### ### - Setup is shutting down with exit code FailedInstallThirdParty ...
  581. 7812 4 07/06 13:11:42 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  582. 7812 4 07/06 13:11:43 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  583. 7812 4 07/06 13:11:43 ### ### ### - ##########################################################################
  584. 7812 4 07/06 13:11:43 ### ### ### - ## Installation EXITING (42) ##
  585. 7812 4 07/06 13:11:43 ### ### ### - ##########################################################################
  586. 07/6/2018 13:12:30 Culture name is identified as: en-US
  587. 07/6/2018 13:12:30 Application Culture is set to en-US
  588. 07/6/2018 13:12:30 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  589. 07/6/2018 13:12:30 The process is launched by Administrator
  590. 6076 4 07/06 13:12:31 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  591. 6076 4 07/06 13:12:31 ### ### ### - The setup is running in bootstrap mode
  592. 6076 4 07/06 13:12:31 ### ### ### - ##########################################################################
  593. 6076 4 07/06 13:12:31 ### ### ### - ## Installation STARTED ##
  594. 6076 4 07/06 13:12:31 ### ### ### - ##########################################################################
  595. 6076 4 07/06 13:12:31 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  596. 6076 4 07/06 13:12:32 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{B42E8381-35AF-49F0-9FBE-D585E75D521E} {AA42CB35-BC1E-4B6A-8D0E-4E765ACAB76F} 1156
  597. 6076 4 07/06 13:12:32 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  598. 6076 4 07/06 13:12:34 ### ### ### - Unfinished install detected ...
  599. 6076 4 07/06 13:12:34 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  600. 6076 4 07/06 13:12:34 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  601. 6076 4 07/06 13:12:34 ### ### ### - Installer will resume previous installation
  602. 6076 4 07/06 13:12:34 ### ### ### - Starting resume install steps...
  603. 6076 4 07/06 13:12:35 ### ### ### - Selected instance: [Instance001].
  604. 6076 4 07/06 13:13:03 ### ### ### - Starting resume install steps...
  605. 6076 4 07/06 13:13:03 ### ### ### - Selected instance: [Instance001].
  606. 6076 4 07/06 13:13:03 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
  607. 6076 4 07/06 13:13:03 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  608. 6076 4 07/06 13:13:08 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  609. 6076 4 07/06 13:13:08 ### ### ### - No Commvault SQL Server is installed on the setup
  610. 6076 4 07/06 13:13:08 ### ### ### - Default SQL Server Installler type : Express
  611. 6076 4 07/06 13:13:08 ### ### ### - Required SQL edition:[Express].
  612. 6076 4 07/06 13:13:08 ### ### ### - Required SQL Server version:[11.0.3000.0].
  613. 6076 4 07/06 13:13:08 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  614. 6076 4 07/06 13:13:08 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  615. 6076 4 07/06 13:13:10 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  616. Please install the desired version.
  617.  
  618. 6076 4 07/06 13:13:11 ### ### ### - Mongo DB version found:[3.0.2]
  619. 6076 1 07/06 13:13:11 ### ### ### - Checking if required third-party packages are installed...
  620. 6076 4 07/06 13:13:11 ### ### ### - Selected Third party softwares to install: [IISServerRoles2012, Express SQL Server].
  621. 6076 4 07/06 13:13:11 ### ### ### - Showing dialog : ShutdownViewModel .......
  622. 6076 10 07/06 13:13:12 ### ### ### - Stopped all Commvault services.
  623. 6076 10 07/06 13:13:12 ### ### ### - Waiting for all dedupe processes to shut down ...
  624. 6076 10 07/06 13:13:12 ### ### ### - No dedupe processes are running
  625. 6076 10 07/06 13:13:12 ### ### ### - Killing all running processes from install directory ...
  626. 6076 10 07/06 13:13:13 ### ### ### - Skip stopping application pool as ConsolesAppPool does not exist.
  627. 6076 10 07/06 13:13:13 ### ### ### - Skip stopping application pool as WebSearchProxyApplicationPool does not exist.
  628. 6076 4 07/06 13:13:18 ### ### ### - Showing dialog : InstallProgressForPrerequisitesViewModel .......
  629. 6076 4 07/06 13:13:19 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  630. Please install the desired version.
  631.  
  632. 6076 4 07/06 13:13:19 ### ### ### - Mongo DB version found:[3.0.2]
  633. 6076 1 07/06 13:13:19 ### ### ### - Checking if required third-party packages are installed...
  634. 6076 1 07/06 13:13:19 ### ### ### - Installing required third-party packages...
  635. 6076 20 07/06 13:13:20 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  636. 6076 20 07/06 13:13:21 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  637. 6076 1 07/06 13:13:22 ### ### ### - Timeout period 60 mins for package: IISServerRoles2012.
  638. 6076 1 07/06 13:13:22 ### ### ### - Started install/update of package: IISServerRoles2012...
  639. 6076 20 07/06 13:13:23 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  640. 6076 20 07/06 13:13:24 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  641. 6076 1 07/06 13:13:43 ### ### ### - Completed install/update of package: IISServerRoles2012
  642. 6076 1 07/06 13:13:43 ### ### ### - Don't set timout period for [SQLServer_ExpressInstall]
  643. 6076 1 07/06 13:13:45 ### ### ### - INSTANCENAME=Commvault
  644. 6076 1 07/06 13:13:45 ### ### ### - INSTANCEID=Commvault
  645. 6076 1 07/06 13:13:45 ### ### ### - INSTANCEDIR="C:\Program Files\Microsoft SQL Server"
  646. 6076 1 07/06 13:13:45 ### ### ### - SQLSYSADMINACCOUNTS=DESKTOP-H3THEMP\User
  647. 6076 1 07/06 13:13:45 ### ### ### - SAPWD=******
  648. 6076 1 07/06 13:13:46 ### ### ### - SQLCOLLATION=SQL_Latin1_General_CP1_CI_AS
  649. 6076 1 07/06 13:13:46 ### ### ### - TCPENABLED=1
  650. 6076 1 07/06 13:13:46 ### ### ### - SQLSVCACCOUNT="NT AUTHORITY\SYSTEM"
  651. 6076 1 07/06 13:13:46 ### ### ### - AGTSVCACCOUNT="NT AUTHORITY\SYSTEM"
  652. 6076 1 07/06 13:13:46 ### ### ### - Started install/update of package: SQLServer_ExpressInstall...
  653. 6076 1 07/06 13:16:19 ### ### ### - Set application exit code=[Failed]
  654. 6076 1 07/06 13:16:19 ### ### ### - Sql Server install failed. Please check SQL logs for more details: [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  655. 6076 1 07/06 13:16:19 ### ### ### - String: "Exit error code:" found in log [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  656. 6076 1 07/06 13:16:19 ### ### ### - Parsed log file [C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\Summary.txt].
  657. 6076 1 07/06 13:16:19 ### ### ### - Error: Failed to install Express SQL Server(SQLServer_ExpressInstall) with error code 0x84C20002.
  658. 6076 1 07/06 13:16:20 ### ### ### - Apply prerequisites completed ... Status = -2067660798
  659. 6076 1 07/06 13:16:20 ### ### ### - Error: Installation failed. Please check the logs at [C:\Program Files\Commvault\ContentStore\Log Files].
  660. 6076 1 07/06 13:16:20 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  661. 6076 4 07/06 13:16:20 ### ### ### - Showing dialog : CompletionExitViewModel .......
  662. 6076 4 07/06 13:16:43 ### ### ### - Setup is shutting down with exit code FailedInstallThirdParty ...
  663. 6076 4 07/06 13:16:43 ### ### ### - Set application exit code=[FailedInstallThirdParty]
  664. 6076 4 07/06 13:16:44 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  665. 07/6/2018 13:42:20 Culture name is identified as: en-US
  666. 07/6/2018 13:42:20 Application Culture is set to en-US
  667. 07/6/2018 13:42:20 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  668. 07/6/2018 13:42:20 The process is launched by Administrator
  669. 588 4 07/06 13:42:20 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  670. 588 4 07/06 13:42:20 ### ### ### - The setup is running in bootstrap mode
  671. 588 4 07/06 13:42:20 ### ### ### - ##########################################################################
  672. 588 4 07/06 13:42:20 ### ### ### - ## Installation STARTED ##
  673. 588 4 07/06 13:42:20 ### ### ### - ##########################################################################
  674. 588 4 07/06 13:42:20 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  675. 588 4 07/06 13:42:22 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{25DAFBAF-6033-4584-A8A1-724403A9D31A} {A722241C-7401-4FC7-B6E2-E6C5096DC791} 4880
  676. 588 4 07/06 13:42:22 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  677. 588 4 07/06 13:42:26 ### ### ### - Unfinished install detected ...
  678. 588 4 07/06 13:42:27 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  679. 588 4 07/06 13:42:27 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  680. 588 4 07/06 13:42:27 ### ### ### - Installer will resume previous installation
  681. 588 4 07/06 13:42:27 ### ### ### - Starting resume install steps...
  682. 588 4 07/06 13:42:27 ### ### ### - Selected instance: [Instance001].
  683. 588 4 07/06 13:42:44 ### ### ### - Starting resume install steps...
  684. 588 4 07/06 13:42:44 ### ### ### - Selected instance: [Instance001].
  685. 588 4 07/06 13:42:44 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
  686. 588 4 07/06 13:42:44 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  687. 588 4 07/06 13:42:47 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  688. 588 4 07/06 13:42:47 ### ### ### - Installed SQL Server instance [Commvault] version:[12.0.2000.8].
  689. 588 4 07/06 13:42:47 ### ### ### - Required SQL edition:[Express].
  690. 588 4 07/06 13:42:47 ### ### ### - Required SQL Server version:[11.0.3000.0].
  691. 588 4 07/06 13:42:47 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  692. 588 4 07/06 13:42:47 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  693. 588 4 07/06 13:42:49 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  694. Please install the desired version.
  695.  
  696. 588 4 07/06 13:42:51 ### ### ### - Mongo DB version found:[3.0.2]
  697. 588 1 07/06 13:42:51 ### ### ### - Checking if required third-party packages are installed...
  698. 588 4 07/06 13:42:52 ### ### ### - Selected Third party softwares to install: [SMO2012, SMO2012, IISServerRoles2012].
  699. 588 4 07/06 13:42:52 ### ### ### - Showing dialog : ShutdownViewModel .......
  700. 588 10 07/06 13:42:53 ### ### ### - Stopped all Commvault services.
  701. 588 10 07/06 13:42:53 ### ### ### - Waiting for all dedupe processes to shut down ...
  702. 588 10 07/06 13:42:53 ### ### ### - No dedupe processes are running
  703. 588 10 07/06 13:42:53 ### ### ### - Killing all running processes from install directory ...
  704. 588 10 07/06 13:42:54 ### ### ### - Skip stopping application pool as ConsolesAppPool does not exist.
  705. 588 10 07/06 13:42:54 ### ### ### - Skip stopping application pool as WebSearchProxyApplicationPool does not exist.
  706. 588 4 07/06 13:43:01 ### ### ### - Showing dialog : InstallProgressForPrerequisitesViewModel .......
  707. 588 4 07/06 13:43:01 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  708. Please install the desired version.
  709.  
  710. 588 4 07/06 13:43:01 ### ### ### - Mongo DB version found:[3.0.2]
  711. 588 1 07/06 13:43:01 ### ### ### - Checking if required third-party packages are installed...
  712. 588 1 07/06 13:43:02 ### ### ### - Installing required third-party packages...
  713. 588 21 07/06 13:43:02 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  714. 588 21 07/06 13:43:03 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  715. 588 21 07/06 13:43:06 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  716. 588 1 07/06 13:43:06 ### ### ### - Started install/update of package: SMO2012...
  717. 588 21 07/06 13:43:07 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  718. 588 21 07/06 13:43:08 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  719. 588 21 07/06 13:43:09 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  720. 588 1 07/06 13:43:34 ### ### ### - Completed install/update of package: SMO2012
  721. 588 1 07/06 13:43:34 ### ### ### - Started install/update of package: SMO2012_Win32...
  722. 588 1 07/06 13:43:42 ### ### ### - Completed install/update of package: SMO2012_Win32
  723. 588 1 07/06 13:43:42 ### ### ### - Timeout period 60 mins for package: IISServerRoles2012.
  724. 588 1 07/06 13:43:42 ### ### ### - Started install/update of package: IISServerRoles2012...
  725. 588 1 07/06 13:43:51 ### ### ### - Completed install/update of package: IISServerRoles2012
  726. 588 1 07/06 13:43:52 ### ### ### - Apply prerequisites completed ... Status = 0
  727. 588 1 07/06 13:43:52 ### ### ### - Third-party package installation completed.
  728. 588 4 07/06 13:43:52 ### ### ### - Showing dialog : InstallProgressForPackagesViewModel .......
  729. 588 1 07/06 13:43:52 ### ### ### - Installing packages...
  730. 588 16 07/06 13:43:54 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  731. 588 16 07/06 13:43:55 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  732. 588 1 07/06 13:57:04 ### ### ### - Started install/update of package: WindowsFileSystemiDataAgentCore...
  733. 588 16 07/06 13:57:04 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  734. 588 16 07/06 13:57:05 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  735. 588 1 07/06 14:31:02 ### ### ### - Started install/update of package: CommServe...
  736. 588 16 07/06 14:31:02 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  737. 588 16 07/06 14:31:04 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  738. 07/6/2018 14:40:50 Culture name is identified as: en-US
  739. 07/6/2018 14:40:51 Application Culture is set to en-US
  740. 07/6/2018 14:40:51 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  741. 07/6/2018 14:40:51 The process is launched by Administrator
  742. 5752 4 07/06 14:40:52 ### ### ### - Instance log path: C:\Program Files\Commvault\ContentStore\Log Files
  743. 5752 4 07/06 14:40:53 ### ### ### - ##########################################################################
  744. 5752 4 07/06 14:40:53 ### ### ### - ## Installation STARTED ##
  745. 5752 4 07/06 14:40:53 ### ### ### - ##########################################################################
  746. 5752 4 07/06 14:40:53 ### ### ### - BinaryInfo file is not present at [C:\Users\User\AppData\Local\Temp\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\.ba3\BinaryInfo.xml]
  747. 5752 4 07/06 14:40:54 ### ### ### - CommandLine: "C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\Setup.exe" /burn.log.append C:\Users\User\AppData\Local\Temp\Commvault_ContentStore_20180706134216.log -burn.unelevated BurnPipe.{605B92CF-1090-4584-BF76-53CBFAB9CBD8} {95CCCC74-74FB-496E-A37F-456707DA67C9} 5556
  748. 5752 4 07/06 14:41:04 ### ### ### - Unfinished install detected ...
  749. 5752 4 07/06 14:41:04 ### ### ### - Warning: File not found: C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\version.txt
  750. 5752 4 07/06 14:41:04 ### ### ### - The Tranction ID in current media: . Previously used Tranction ID: 1303739.
  751. 5752 4 07/06 14:41:04 ### ### ### - Current installation media version 11.80.120.0: is lower than the previously used media version 11.80.120.0:1303739.
  752. 5752 4 07/06 14:41:04 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  753. 5752 4 07/06 15:18:44 ### ### ### - Dialog:[Welcome to setup], UserAnswer:[Clean up unfinished installation and start over].
  754. 5752 4 07/06 15:18:44 ### ### ### - Showing dialog : CleanUpAndStartOverViewModel .......
  755. 5752 7 07/06 15:18:45 ### ### ### - Instance log path: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\2018-07-06 14-40-51
  756. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxJobMgr(Instance001) ...
  757. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxApM(Instance001) ...
  758. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxMLM(Instance001) ...
  759. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxEvMgrS(Instance001) ...
  760. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxQSDK(Instance001) ...
  761. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxCVD(Instance001) ...
  762. 5752 7 07/06 15:18:52 ### ### ### - Stopping service GxFWD(Instance001) ...
  763. 5752 7 07/06 15:18:52 ### ### ### - Stopped all services.
  764. 5752 7 07/06 15:18:52 ### ### ### - Waiting for all dedupe processes to shut down ...
  765. 5752 7 07/06 15:18:52 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  766. 5752 7 07/06 15:18:52 ### ### ### - Assuming dedup process running.
  767. 5752 7 07/06 15:18:52 ### ### ### - Warning: Dedupe processes are running for this instance. Asking user to wait or exit.
  768. 5752 7 07/06 15:18:52 ### ### ### - Message: There are dedupe processes running for this instance. Click Yes to wait for them to go down or No to exit.
  769. 5752 7 07/06 15:19:23 ### ### ### - UserAnswer: Yes
  770. 5752 7 07/06 15:19:23 ### ### ### - User selected: Wait
  771. 5752 7 07/06 15:19:23 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  772. 5752 7 07/06 15:19:23 ### ### ### - Assuming dedup process running.
  773. 5752 7 07/06 15:19:33 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  774. 5752 7 07/06 15:19:33 ### ### ### - Assuming dedup process running.
  775. 5752 7 07/06 15:19:43 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  776. 5752 7 07/06 15:19:43 ### ### ### - Assuming dedup process running.
  777. 5752 7 07/06 15:19:53 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  778. 5752 7 07/06 15:19:53 ### ### ### - Assuming dedup process running.
  779. 5752 7 07/06 15:20:03 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  780. 5752 7 07/06 15:20:03 ### ### ### - Assuming dedup process running.
  781. 5752 7 07/06 15:20:13 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  782. 5752 7 07/06 15:20:13 ### ### ### - Assuming dedup process running.
  783. 5752 7 07/06 15:20:23 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  784. 5752 7 07/06 15:20:23 ### ### ### - Assuming dedup process running.
  785. 5752 7 07/06 15:20:33 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  786. 5752 7 07/06 15:20:33 ### ### ### - Assuming dedup process running.
  787. 5752 7 07/06 15:20:43 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  788. 5752 7 07/06 15:20:43 ### ### ### - Assuming dedup process running.
  789. 5752 7 07/06 15:20:53 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  790. 5752 7 07/06 15:20:53 ### ### ### - Assuming dedup process running.
  791. 5752 7 07/06 15:21:03 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  792. 5752 7 07/06 15:21:03 ### ### ### - Assuming dedup process running.
  793. 5752 7 07/06 15:21:03 ### ### ### - Warning: Dedupe processes are running for this instance. Asking user to wait or exit.
  794. 5752 7 07/06 15:21:03 ### ### ### - Message: There are dedupe processes running for this instance. Click Yes to wait for them to go down or No to exit.
  795. 5752 7 07/06 15:21:14 ### ### ### - UserAnswer: No
  796. 5752 7 07/06 15:21:14 ### ### ### - User selected: Exit
  797. 5752 7 07/06 15:21:14 ### ### ### - Error: Dedupe processes are running that needs to be closed before continuing further.
  798. 5752 7 07/06 15:21:14 ### ### ### - Skip starting services as they don't exist.
  799. 5752 4 07/06 15:21:15 ### ### ### - User clicked [Try Again]
  800. 5752 9 07/06 15:21:15 ### ### ### - Instance log path: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\2018-07-06 14-40-510
  801. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxJobMgr(Instance001) ...
  802. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxApM(Instance001) ...
  803. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxMLM(Instance001) ...
  804. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxEvMgrS(Instance001) ...
  805. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxQSDK(Instance001) ...
  806. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxCVD(Instance001) ...
  807. 5752 9 07/06 15:21:15 ### ### ### - Stopping service GxFWD(Instance001) ...
  808. 5752 9 07/06 15:21:15 ### ### ### - Stopped all services.
  809. 5752 9 07/06 15:21:15 ### ### ### - Waiting for all dedupe processes to shut down ...
  810. 5752 9 07/06 15:21:15 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  811. 5752 9 07/06 15:21:15 ### ### ### - Assuming dedup process running.
  812. 5752 9 07/06 15:21:15 ### ### ### - Warning: Dedupe processes are running for this instance. Asking user to wait or exit.
  813. 5752 9 07/06 15:21:15 ### ### ### - Message: There are dedupe processes running for this instance. Click Yes to wait for them to go down or No to exit.
  814. 5752 9 07/06 15:21:17 ### ### ### - UserAnswer: Yes
  815. 5752 9 07/06 15:21:17 ### ### ### - User selected: Wait
  816. 5752 9 07/06 15:21:17 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  817. 5752 9 07/06 15:21:17 ### ### ### - Assuming dedup process running.
  818. 5752 9 07/06 15:21:27 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  819. 5752 9 07/06 15:21:27 ### ### ### - Assuming dedup process running.
  820. 5752 9 07/06 15:21:37 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  821. 5752 9 07/06 15:21:37 ### ### ### - Assuming dedup process running.
  822. 5752 9 07/06 15:21:47 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  823. 5752 9 07/06 15:21:47 ### ### ### - Assuming dedup process running.
  824. 5752 9 07/06 15:21:57 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  825. 5752 9 07/06 15:21:57 ### ### ### - Assuming dedup process running.
  826. 5752 9 07/06 15:22:07 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  827. 5752 9 07/06 15:22:07 ### ### ### - Assuming dedup process running.
  828. 5752 9 07/06 15:22:17 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  829. 5752 9 07/06 15:22:17 ### ### ### - Assuming dedup process running.
  830. 5752 9 07/06 15:22:27 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  831. 5752 9 07/06 15:22:27 ### ### ### - Assuming dedup process running.
  832. 5752 9 07/06 15:22:37 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  833. 5752 9 07/06 15:22:37 ### ### ### - Assuming dedup process running.
  834. 5752 9 07/06 15:22:47 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  835. 5752 9 07/06 15:22:47 ### ### ### - Assuming dedup process running.
  836. 5752 9 07/06 15:22:57 ### ### ### - Warning: Could not get the list of dedup processes from configuration file. Exception:File C:\ProgramData\Package Cache\{70dabafe-29d6-446c-9eb1-0aa198cc0447}\InstallConfig.xml does not exist
  837. 5752 9 07/06 15:22:57 ### ### ### - Assuming dedup process running.
  838. 5752 9 07/06 15:22:57 ### ### ### - Warning: Dedupe processes are running for this instance. Asking user to wait or exit.
  839. 5752 9 07/06 15:22:57 ### ### ### - Message: There are dedupe processes running for this instance. Click Yes to wait for them to go down or No to exit.
  840. 5752 9 07/06 15:23:29 ### ### ### - UserAnswer: No
  841. 5752 9 07/06 15:23:29 ### ### ### - User selected: Exit
  842. 5752 9 07/06 15:23:29 ### ### ### - Error: Dedupe processes are running that needs to be closed before continuing further.
  843. 5752 4 07/06 15:23:34 ### ### ### - User clicked Cancel button
  844. 5752 4 07/06 15:23:34 ### ### ### - Set application exit code=[Cancel]
  845. 5752 4 07/06 15:23:34 ### ### ### - Setup is shutting down with exit code Cancel ...
  846. 5752 4 07/06 15:23:34 ### ### ### - Set application exit code=[Cancel]
  847. 5752 4 07/06 15:23:35 ### ### ### - Skip cleaning up failed installation for upgrade/interactive install as this is not a fresh push install.
  848. 5752 4 07/06 15:23:35 ### ### ### - ##########################################################################
  849. 5752 4 07/06 15:23:35 ### ### ### - ## Installation EXITING (2) ##
  850. 5752 4 07/06 15:23:35 ### ### ### - ##########################################################################
  851. 07/6/2018 15:23:59 Culture name is identified as: en-US
  852. 07/6/2018 15:23:59 Application Culture is set to en-US
  853. 07/6/2018 15:23:59 Loading the ResourceFile InstallCommon.Resources.InstallLocale.resources
  854. 07/6/2018 15:23:59 The process is launched by Administrator
  855. 6256 4 07/06 15:24:00 ### ManagedLogger::SetCLRThreadPoolMaxThreads - Setting CLR ThreadPool's maxWorkerThreads = [1000], maxIOThreads = [1000] PID = [6256], ProcessName = [Setup].
  856. 6256 4 07/06 15:24:00 ### ### ### - Instance log path: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\2018-07-06 14-40-510
  857. 6256 4 07/06 15:24:00 ### ### ### - The setup is running in bootstrap mode
  858. 6256 4 07/06 15:24:00 ### ### ### - ##########################################################################
  859. 6256 4 07/06 15:24:00 ### ### ### - ## Installation STARTED ##
  860. 6256 4 07/06 15:24:00 ### ### ### - ##########################################################################
  861. 6256 4 07/06 15:24:00 ### ### ### - Media Version:[11.80.120.0], ServicePack:[12], TransactionId:[1303739]
  862. 6256 4 07/06 15:24:01 ### ### ### - CommandLine: "C:\Program Files\Commvault\installer\Setup.exe" -burn.unelevated BurnPipe.{9E201A78-66C3-44F5-A125-73265B619BA5} {49DBCF62-9611-4C73-B67A-A6BA251DD6EB} 6824
  863. 6256 4 07/06 15:24:01 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  864. 6256 4 07/06 15:24:02 ### ### ### - Unfinished install detected ...
  865. 6256 4 07/06 15:24:03 ### ### ### - The version being installed: 11.80.120.0 is same as the previously used version: 11.80.120.0.
  866. 6256 4 07/06 15:24:03 ### ### ### - Showing dialog : ResumeInstallViewModel .......
  867. 6256 4 07/06 15:24:03 ### ### ### - Installer will resume previous installation
  868. 6256 4 07/06 15:24:03 ### ### ### - Starting resume install steps...
  869. 6256 4 07/06 15:24:03 ### ### ### - Selected instance: [Instance001].
  870. 6256 4 07/06 15:25:21 ### ### ### - Starting resume install steps...
  871. 6256 4 07/06 15:25:21 ### ### ### - Selected instance: [Instance001].
  872. 6256 4 07/06 15:25:21 ### ### ### - Dialog:[Welcome to Commvault setup], UserAnswer:[Resume install].
  873. 6256 4 07/06 15:25:21 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  874. 6256 4 07/06 15:25:23 ### ### ### - Showing dialog : CheckPrerequisitesViewModel .......
  875. 6256 4 07/06 15:25:23 ### ### ### - Installed SQL Server instance [Commvault] version:[12.0.2000.8].
  876. 6256 4 07/06 15:25:23 ### ### ### - Required SQL edition:[Express].
  877. 6256 4 07/06 15:25:23 ### ### ### - Required SQL Server version:[11.0.3000.0].
  878. 6256 4 07/06 15:25:23 ### ### ### - Required SQL Server version name:[SQL Server 2012 SP1].
  879. 6256 4 07/06 15:25:23 ### ### ### - Fresh install SQL Server version:[12.0.2000.8].
  880. 6256 4 07/06 15:25:24 ### ### ### - standard error: Error: This Java instance does not support a 32-bit JVM.
  881. Please install the desired version.
  882.  
  883. 6256 4 07/06 15:25:27 ### ### ### - Mongo DB version found:[3.0.2]
  884. 6256 1 07/06 15:25:27 ### ### ### - Checking if required third-party packages are installed...
  885. 6256 4 07/06 15:25:28 ### ### ### - Selected Third party softwares to install: [IISServerRoles2012].
  886. 6256 4 07/06 15:25:28 ### ### ### - Showing dialog : ShutdownViewModel .......
  887. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxJobMgr(Instance001) ...
  888. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxApM(Instance001) ...
  889. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxMLM(Instance001) ...
  890. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxEvMgrS(Instance001) ...
  891. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxQSDK(Instance001) ...
  892. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxCVD(Instance001) ...
  893. 6256 8 07/06 15:25:28 ### ### ### - Stopping service GxFWD(Instance001) ...
  894. 6256 8 07/06 15:25:28 ### ### ### - Stopped all Commvault services.
  895. 6256 8 07/06 15:25:28 ### ### ### - Waiting for all dedupe processes to shut down ...
  896. 6256 8 07/06 15:25:29 ### ### ### - No dedupe processes are running
  897. 6256 8 07/06 15:25:29 ### ### ### - Killing all running processes from install directory ...
  898. 6256 8 07/06 15:25:29 ### ### ### - Successfully killed processes running from folder [C:\Program Files\Commvault\ContentStore\]
  899. 6256 8 07/06 15:25:29 ### ### ### - Disconnecting network handles from folder [C:\Program Files\Commvault\ContentStore\]
  900. 6256 8 07/06 15:25:30 ### ### ### - Successfully disconnected network handles for [C:\Program Files\Commvault\ContentStore\]
  901. 6256 8 07/06 15:25:31 ### ### ### - Skip stopping application pool as ConsolesAppPool does not exist.
  902. 6256 8 07/06 15:25:31 ### ### ### - Skip stopping application pool as WebSearchProxyApplicationPool does not exist.
  903. 6256 4 07/06 15:25:37 ### ### ### - Showing dialog : InstallProgressForPackagesViewModel .......
  904. 6256 1 07/06 15:25:37 ### ### ### - Installing packages...
  905. 6256 22 07/06 15:25:41 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  906. 6256 22 07/06 15:25:43 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  907. 6256 22 07/06 15:34:20 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  908. 6256 1 07/06 15:34:20 ### ### ### - Started install/update of package: WorkFlowEngine...
  909. 6256 22 07/06 15:34:21 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  910. 6256 22 07/06 15:49:26 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  911. 6256 1 07/06 15:49:26 ### ### ### - Started install/update of package: MediaAgent...
  912. 6256 22 07/06 15:49:27 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  913. 6256 22 07/06 15:50:17 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  914. 6256 1 07/06 15:50:17 ### ### ### - Started install/update of package: MediaAgentCore...
  915. 6256 22 07/06 15:50:18 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  916. 6256 15 07/06 16:29:04 ### ### ### - Error: Download webexeption: The operation has timed out.
  917. 6256 15 07/06 16:29:04 ### ### ### - Error: Couldn't download file: http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/BinaryPayload/6698.cab?__cv__=1530920946_43b12d6bbb58483927880e7c6de777bd. It will be retried after 30 seconds...
  918. 6256 22 07/06 16:42:23 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  919. 6256 1 07/06 16:42:23 ### ### ### - Started install/update of package: WebServer...
  920. 6256 22 07/06 16:42:24 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  921. 6256 22 07/06 16:42:39 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  922. 6256 22 07/06 16:42:41 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  923. 6256 22 07/06 16:42:45 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  924. 6256 22 07/06 16:42:46 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  925. 6256 1 07/06 16:43:02 ### ### ### - Started install/update of package: VSSProvider...
  926. 6256 1 07/06 16:43:03 ### ### ### - Started install/update of package: VSSHardwareProvider...
  927. 6256 22 07/06 17:01:33 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  928. 6256 1 07/06 17:01:33 ### ### ### - Started install/update of package: CommCellConsole...
  929. 6256 22 07/06 17:01:35 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  930. 6256 22 07/06 17:08:00 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  931. 6256 1 07/06 17:08:00 ### ### ### - Started install/update of package: WindowsFileSystemiDataAgentAdvanced...
  932. 6256 22 07/06 17:08:01 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  933. 6256 22 07/06 17:21:05 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  934. 6256 1 07/06 17:21:05 ### ### ### - Started install/update of package: VirtualServerAgent...
  935. 6256 22 07/06 17:21:07 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  936. 6256 24 07/06 17:35:14 ### ### ### - Error: Download webexeption: The operation has timed out.
  937. 6256 24 07/06 17:35:14 ### ### ### - Error: Couldn't download file: http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/BinaryPayload/8161.cab?__cv__=1530924916_12bdab04cc30d0d5ddc1ba7217838605. It will be retried after 30 seconds...
  938. 6256 15 07/06 17:56:38 ### ### ### - Error: Download webexeption: The operation has timed out.
  939. 6256 15 07/06 17:56:38 ### ### ### - Error: Couldn't download file: http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/BinaryPayload/7058.cab?__cv__=1530926200_f4a17de0a7f8c0014a8157d72d415823. It will be retried after 30 seconds...
  940. 6256 22 07/06 18:11:31 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  941. 6256 1 07/06 18:11:31 ### ### ### - Started install/update of package: WebConsole...
  942. 6256 22 07/06 18:11:32 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  943. 6256 22 07/06 18:11:34 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  944. 6256 22 07/06 18:11:36 ### ### ### - Download URL:[http://downloadcenter.commvault.com/CVMedia/11.0.0/BUILD80/SP12DVD/Windows/], NumberOfDownloadStreams:[3]
  945. 6256 1 07/06 18:11:57 ### ### ### - Started install/update of package: MongoDatabase...
  946. 6256 1 07/06 18:18:59 ### ### ### - Started install/update of package: MessageQueue...
  947. 6256 1 07/06 18:19:07 ### ### ### - Apply packages completed ... Status = 0
  948. 6256 1 07/06 18:19:07 ### ### ### - Package installation completed.
  949. 6256 1 07/06 18:19:07 ### ### ### - CumulativeUpdateName not found in the file C:\Program Files\Commvault\installer\version.txt. Reset CumulativeUpdateName registry.
  950. 6256 1 07/06 18:19:07 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\downloads\VAIO\cvblrh.see] ...
  951. 6256 1 07/06 18:19:08 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\downloads\VAIO\cvblrt.see] ...
  952. 6256 1 07/06 18:19:08 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\CommonCommands\DBUpgrade.see] ...
  953. 6256 1 07/06 18:19:09 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\AuditDB\DBUpgradeAuditDB.see] ...
  954. 6256 1 07/06 18:19:09 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\CacheDB\DBUpgradeCacheDB.see] ...
  955. 6256 1 07/06 18:19:09 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\CommServer\DBUpgradeCommServer.see] ...
  956. 6256 1 07/06 18:20:14 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\HistoryDB\DBUpgradeHistoryDB.see] ...
  957. 6256 1 07/06 18:20:15 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\ResourceMgrDB\DBUpgradeResourceMgrDB.see] ...
  958. 6256 1 07/06 18:20:15 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\TemplateDB\DBUpgradeTemplateDB.see] ...
  959. 6256 1 07/06 18:20:16 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\WFEngine\DBUpgradeWFEngine.see] ...
  960. 6256 1 07/06 18:20:17 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WFEngine\classpath\DocuSignClient.see] ...
  961. 6256 1 07/06 18:20:18 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\tools\cv-base-tools.see] ...
  962. 6256 1 07/06 18:20:19 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\jre\cvjre-windows.see] ...
  963. 6256 1 07/06 18:20:29 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\SQLSMOAssemblies\CvSmo2017Dll\CvSQLSMO2017.see] ...
  964. 6256 1 07/06 18:20:30 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Apache\ApacheTomcat.see] ...
  965. 6256 1 07/06 18:20:34 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CustomReportsEngine\CustomReportsEngine.see] ...
  966. 6256 1 07/06 18:20:45 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CustomReportsEngine\WEB-INF\lib\CVCRELibraries.see] ...
  967. 6256 1 07/06 18:20:50 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CustomReportsEngine\WEB-INF\classes\built-in-datasets\CVCustomDataset.see] ...
  968. 6256 1 07/06 18:20:50 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CustomReportsEngine\WEB-INF\classes\built-in-reports\CVCustomReports.see] ...
  969. 6256 1 07/06 18:20:52 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CVHtmlExporter\CVHTMLExporter.see] ...
  970. 6256 1 07/06 18:20:53 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\RScript\CVRScriptPkg.see] ...
  971. 6256 1 07/06 18:20:54 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\DM2\DBUpgradeDM2.see] ...
  972. 6256 1 07/06 18:20:57 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CVJRE\JREZIP.see] ...
  973. 6256 1 07/06 18:21:04 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\Php\Php.see] ...
  974. 6256 1 07/06 18:21:08 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\GUI\WebGui.see] ...
  975. 6256 1 07/06 18:21:10 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\CVAzureStackSDK.see] ...
  976. 6256 1 07/06 18:21:10 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\VMWARE\VDDK\VDDK.see] ...
  977. 6256 1 07/06 18:21:17 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\Base\vmheartbeatmon\vmheartbeatmon.see] ...
  978. 6256 1 07/06 18:21:20 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-3rdparty.see] ...
  979. 6256 1 07/06 18:21:29 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-3rdpartyjslib.see] ...
  980. 6256 1 07/06 18:21:46 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-archiving.see] ...
  981. 6256 1 07/06 18:21:47 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-cloudapps.see] ...
  982. 6256 1 07/06 18:21:48 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-common.see] ...
  983. 6256 1 07/06 18:22:09 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-core.see] ...
  984. 6256 1 07/06 18:22:11 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-db.see] ...
  985. 6256 1 07/06 18:22:13 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-dist.see] ...
  986. 6256 1 07/06 18:22:16 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-ediscovery.see] ...
  987. 6256 1 07/06 18:22:24 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-exchangemb.see] ...
  988. 6256 1 07/06 18:22:25 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-fs.see] ...
  989. 6256 1 07/06 18:22:29 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-reports.see] ...
  990. 6256 1 07/06 18:22:34 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-sharepoint.see] ...
  991. 6256 1 07/06 18:22:35 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-storage.see] ...
  992. 6256 1 07/06 18:22:36 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-vna.see] ...
  993. 6256 1 07/06 18:22:36 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\cv-ac-vsa.see] ...
  994. 6256 1 07/06 18:22:39 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\CVProxyService\GlobalProxy.see] ...
  995. 6256 1 07/06 18:22:40 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-3rdparty.see] ...
  996. 6256 1 07/06 18:22:49 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-appbuilder.see] ...
  997. 6256 1 07/06 18:22:49 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-ci.see] ...
  998. 6256 1 07/06 18:22:52 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-clientregistration.see] ...
  999. 6256 1 07/06 18:22:52 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-cloud.see] ...
  1000. 6256 1 07/06 18:22:56 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-core.see] ...
  1001. 6256 1 07/06 18:23:07 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-databases.see] ...
  1002. 6256 1 07/06 18:23:10 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-dataMonitoring.see] ...
  1003. 6256 1 07/06 18:23:10 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-download.see] ...
  1004. 6256 1 07/06 18:23:11 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-downloadcenter.see] ...
  1005. 6256 1 07/06 18:23:12 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-emailrecall.see] ...
  1006. 6256 1 07/06 18:23:37 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-events.see] ...
  1007. 6256 1 07/06 18:23:40 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-export-3rdparty.see] ...
  1008. 6256 1 07/06 18:23:53 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\wc-forms-app.see] ...
  1009. 6256 1 07/06 18:23:53 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-forms-app.see] ...
  1010. 6256 1 07/06 18:23:54 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\AdminConsole\wc-forms.see] ...
  1011. 6256 1 07/06 18:23:55 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-forms.see] ...
  1012. 6256 1 07/06 18:23:56 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-indexreports.see] ...
  1013. 6256 1 07/06 18:23:56 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-laptop.see] ...
  1014. 6256 1 07/06 18:24:00 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-licensegenerator.see] ...
  1015. 6256 1 07/06 18:24:00 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-logmonitoring.see] ...
  1016. 6256 1 07/06 18:24:06 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-mathanalytics.see] ...
  1017. 6256 1 07/06 18:24:07 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-mdm.see] ...
  1018. 6256 1 07/06 18:24:09 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-misc.see] ...
  1019. 6256 1 07/06 18:24:13 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-mydata-app.see] ...
  1020. 6256 1 07/06 18:24:13 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-myphoto.see] ...
  1021. 6256 1 07/06 18:24:14 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-react.see] ...
  1022. 6256 1 07/06 18:24:15 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-recordmanager.see] ...
  1023. 6256 1 07/06 18:24:16 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-reports.see] ...
  1024. 6256 1 07/06 18:24:19 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-reportsplus.see] ...
  1025. 6256 1 07/06 18:24:23 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-sea.see] ...
  1026. 6256 1 07/06 18:24:25 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-softwarestore.see] ...
  1027. 6256 1 07/06 18:24:26 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-storageprovisioning.see] ...
  1028. 6256 1 07/06 18:24:27 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-storagereplication.see] ...
  1029. 6256 1 07/06 18:24:27 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-sync.see] ...
  1030. 6256 1 07/06 18:24:28 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-timeoff.see] ...
  1031. 6256 1 07/06 18:24:31 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-timesheet.see] ...
  1032. 6256 1 07/06 18:24:33 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-videosearch.see] ...
  1033. 6256 1 07/06 18:24:34 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-vmprovisioning.see] ...
  1034. 6256 1 07/06 18:24:35 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\WebConsole\wc-webanalytics.see] ...
  1035. 6256 1 07/06 18:24:36 ### ### ### - Extracting file [C:\Program Files\Commvault\ContentStore\MessageQueue\MessageQueue.see] ...
  1036. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Apache\Conf\Server.xml does not exist. Skip preserving the file
  1037. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\ROMSAgent.exe.config does not exist. Skip preserving the file
  1038. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\FwPorts.txt does not exist. Skip preserving the file
  1039. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\FwHosts.txt does not exist. Skip preserving the file
  1040. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\FwPeers.txt does not exist. Skip preserving the file
  1041. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\FwConfig.txt does not exist. Skip preserving the file
  1042. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\FWConfigLocal.txt does not exist. Skip preserving the file
  1043. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\FwConfigInstall.txt does not exist. Skip preserving the file
  1044. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\Cloud\BlockedIPs.txt does not exist. Skip preserving the file
  1045. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\Cloud\IncludeIPs.txt does not exist. Skip preserving the file
  1046. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\certificates does not exist. Skip preserving the file
  1047. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\CliScripts does not exist. Skip preserving the file
  1048. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CIServer\conf\server.xml does not exist. Skip preserving the file
  1049. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVAnalytics\CVSeaHome\conf\solr\cvanalytics_solr.xml does not exist. Skip preserving the file
  1050. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVCIEngine\solr\solr.xml does not exist. Skip preserving the file
  1051. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVSearchService\web.config does not exist. Skip preserving the file
  1052. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\MapiHelperMapiHelper\STLPort.5.2.dll does not exist. Skip preserving the file
  1053. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebClient\WEB-INF\classes\configuration.properties does not exist. Skip preserving the file
  1054. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebClient\WEB-INF\classes\mimetype.properties does not exist. Skip preserving the file
  1055. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebConsole\WEB-INF\classes\config.properties does not exist. Skip preserving the file
  1056. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebConsole\WEB-INF\classes\licenseconfig.properties does not exist. Skip preserving the file
  1057. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Webconsole\Web-inf\classes\metrics-reports-config.json does not exist. Skip preserving the file
  1058. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Webconsole\Web-inf\classes\surveyconfig.properties does not exist. Skip preserving the file
  1059. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WFEngine\classpath does not exist. Skip preserving the file
  1060. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\ImapServer\IMAPGatewaySettings.xml does not exist. Skip preserving the file
  1061. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\ImapServer\SMTPGatewaySettings.xml does not exist. Skip preserving the file
  1062. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Reports\CommservSurvey\PrivateMetricsExclude.txt does not exist. Skip preserving the file
  1063. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Reports\CommservSurvey\PrivateMetricsInclude.txt does not exist. Skip preserving the file
  1064. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Reports\CommservSurvey\PublicMetricsExclude.txt does not exist. Skip preserving the file
  1065. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Reports\CommservSurvey\PublicMetricsInclude.txt does not exist. Skip preserving the file
  1066. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Reports\CommservSurvey\ScheduleInfo.xml does not exist. Skip preserving the file
  1067. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVCIEngine\solr\conf\emailskipattachment.txt does not exist. Skip preserving the file
  1068. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVCIEngine\solr\conf\solrconfig.xml does not exist. Skip preserving the file
  1069. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebConsole\survey\scripts does not exist. Skip preserving the file
  1070. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\Base\Cloud\HttpServer.xml does not exist. Skip preserving the file
  1071. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVProxyService\ProxySettings.config does not exist. Skip preserving the file
  1072. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\CVProxyService\web.config does not exist. Skip preserving the file
  1073. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebConsole\OEM\101 does not exist. Skip preserving the file
  1074. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\GUI\Web\101 does not exist. Skip preserving the file
  1075. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\GUI\OEM.properties does not exist. Skip preserving the file
  1076. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\WebClient\images\commvault\custom does not exist. Skip preserving the file
  1077. 6256 1 07/06 18:24:47 ### ### ### - Source file C:\Program Files\Commvault\ContentStore\PreservedConfigFiles\GUI\custombrandimages.jar does not exist. Skip preserving the file
  1078. 6256 1 07/06 18:24:47 ### ### ### - This is not a Cumulative Update Media. Skip setting Cummulative Update information.
  1079. 6256 1 07/06 18:24:47 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  1080. 6256 1 07/06 18:25:02 ### ### ### - Downloading [HotfixConfiguration.xml] to [C:\Users\User\AppData\Local\Temp\HotfixConfiguration.xml]
  1081. 6256 1 07/06 18:25:02 ### ### ### - Downloading file: [https://cloud.commvault.com/CVUpdates/11.0.0/BUILD80/SP12/HotfixConfiguration.xml]
  1082. 6256 1 07/06 18:25:05 ### ### ### - No hot fixes found for OS: [WinX64]. Skipping hotfix download...
  1083. 6256 1 07/06 18:25:05 ### ### ### - Skipping updates installation as there are no loose updates or hotfixes at [C:\Program Files\Commvault\installer\BinaryPayload\LooseUpdates]
  1084. 6256 4 07/06 18:25:05 ### ### ### - Showing dialog : PostFileCopyConfigurationViewModel .......
  1085. 6256 8 07/06 18:25:07 ### ### ### - Adding environment variable [CV_Instance001] = [C:\Program Files\Commvault\ContentStore\Base]
  1086. 6256 8 07/06 18:25:07 ### ### ### - Successfully updated JAVA_HOME and JRE_HOME environment variable to [C:\Program Files\Java\jre1.8.0_121]
  1087. 6256 8 07/06 18:25:07 ### ### ### - Pre Configuring WindowsFileSystemiDataAgentCore ...
  1088. 6256 8 07/06 18:25:12 ### ### ### - Pre Configuring CommServe ...
  1089. 6256 8 07/06 18:25:13 ### ### ### - Start service MSSQL$Commvault ...
  1090. 6256 8 07/06 18:25:13 ### ### ### - Pre Configuring WorkFlowEngine ...
  1091. 6256 8 07/06 18:25:13 ### ### ### - Start service MSSQL$Commvault ...
  1092. 6256 8 07/06 18:25:13 ### ### ### - Pre Configuring MediaAgent ...
  1093. 6256 8 07/06 18:25:13 ### ### ### - Pre Configuring MediaAgentCore ...
  1094. 6256 8 07/06 18:25:13 ### ### ### - Pre Configuring WebServer ...
  1095. 6256 8 07/06 18:25:13 ### ### ### - Start service MSSQL$Commvault ...
  1096. 6256 8 07/06 18:25:13 ### ### ### - Pre Configuring VSSProvider ...
  1097. 6256 8 07/06 18:25:14 ### ### ### - Warning: ["regsvr32.exe" /s /u "VSS_SWProv_SvcPS.dll"] exit code 3
  1098. 6256 8 07/06 18:25:14 ### ### ### - Setup did not unregister VSS_SWProv_SvcPS.dll from COM. Maybe it was not registered.
  1099. 6256 8 07/06 18:25:20 ### ### ### - Warning: ["C:\Program Files\Commvault\ContentStore\Base\VSS_SWProv_Svc.exe" /unregserver -vm Instance001] exit code -2147319780
  1100. 6256 8 07/06 18:25:20 ### ### ### - Warning: Could not uninstall VSS Software Provider
  1101. 6256 8 07/06 18:25:24 ### ### ### - Installed VSS Software service.
  1102. 6256 8 07/06 18:25:24 ### ### ### - Registration completed with VSS subsystem.
  1103. 6256 8 07/06 18:25:24 ### ### ### - Registration completed with VSS subsystem.
  1104. 6256 8 07/06 18:25:24 ### ### ### - Pre Configuring VSSHardwareProvider ...
  1105. 6256 8 07/06 18:25:25 ### ### ### - Warning: ["regsvr32.exe" /s /u "VSS_HWPROV_SVCPS.dll"] exit code 3
  1106. 6256 8 07/06 18:25:25 ### ### ### - Setup did not unregister VSS_HWPROV_SVCPS.dll from COM. Maybe it was not registered.
  1107. 6256 8 07/06 18:25:26 ### ### ### - Warning: ["C:\Program Files\Commvault\ContentStore\Base\VSS_HWProv_Svc.exe" /unregserver -vm Instance001] exit code -2147319780
  1108. 6256 8 07/06 18:25:26 ### ### ### - Warning: Could not uninstall VSS Hardware Provider
  1109. 6256 8 07/06 18:25:26 ### ### ### - Installed VSS Hardware service.
  1110. 6256 8 07/06 18:25:26 ### ### ### - Registration completed with VSS subsystem.
  1111. 6256 8 07/06 18:25:26 ### ### ### - Registration completed with VSS subsystem.
  1112. 6256 8 07/06 18:25:26 ### ### ### - Pre Configuring CommCellConsole ...
  1113. 6256 8 07/06 18:25:27 ### ### ### - Created application pool ConsolesAppPool.
  1114. 6256 8 07/06 18:25:27 ### ### ### - Consoles website not found
  1115. 6256 8 07/06 18:25:28 ### ### ### - Created Consoles site at port 81.
  1116. 6256 8 07/06 18:25:28 ### ### ### - Configured Consoles website.
  1117. 6256 8 07/06 18:25:29 ### ### ### - Created virtual directory /console under Consoles website.
  1118. 6256 8 07/06 18:25:30 ### ### ### - Created virtual directory /reports under Consoles website.
  1119. 6256 8 07/06 18:25:31 ### ### ### - Created virtual directory /rss under Consoles website.
  1120. 6256 8 07/06 18:25:31 ### ### ### - Added mime type application/rss+xml under website Consoles.
  1121. 6256 8 07/06 18:25:31 ### ### ### - Warning: Failed to add mime type x-java-jnlp-file with exception: x-java-jnlp-file
  1122. 6256 8 07/06 18:25:31 ### ### ### - Pre Configuring WindowsFileSystemiDataAgentAdvanced ...
  1123. 6256 8 07/06 18:25:35 ### ### ### - Successfully registered .Net assembly [C:\Program Files\Commvault\ContentStore\Base\CVSQLInterfaces.dll]
  1124. 6256 8 07/06 18:25:36 ### ### ### - Successfully registered .Net assembly [C:\Program Files\Commvault\ContentStore\Base\CVSQLSMOFactory.dll]
  1125. 6256 8 07/06 18:25:36 ### ### ### - Registered common MSSQL binaries.
  1126. 6256 8 07/06 18:25:36 ### ### ### - Pre Configuring VirtualServerAgent ...
  1127. 6256 8 07/06 18:25:36 ### ### ### - Pre Configuring WebConsole ...
  1128. 6256 8 07/06 18:25:36 ### ### ### - Pre Configuring MongoDatabase ...
  1129. 6256 8 07/06 18:25:36 ### ### ### - Pre Configuring MessageQueue ...
  1130. 6256 4 07/06 18:25:40 ### ### ### - Showing dialog : CompletionExitViewModel .......
  1131. 6256 4 07/06 18:25:40 ### ### ### - Starting configuration steps...
  1132. 5944 1 07/06 18:25:50 ### ### ### - --------------------- Install Configuration STARTED ----------------------
  1133. 5944 1 07/06 18:25:53 ### ### ### - CommandLine: "C:\Program Files\Commvault\ContentStore\Base\ConfigureClientTool.exe" /play "C:\Program Files\Commvault\installer\install.xml"
  1134. 5944 1 07/06 18:25:53 ### ### ### - User input file location: [C:\Program Files\Commvault\installer\install.xml]
  1135. 5944 1 07/06 18:25:55 ### ### ### - Application Culture is set to en-US
  1136. 5944 1 07/06 18:26:02 ### ### ### - Error: Failed to connect to the database server [desktop-h3themp\Commvault] with error "Login failed for user 'sa'.".
  1137. 5944 1 07/06 18:26:02 ### ### ### - Data Source=desktop-h3themp\Commvault;Initial Catalog=master;Integrated Security=False;User ID=sa;Password=******;Connect Timeout=30
  1138. 5944 1 07/06 18:26:02 ### ### ### - Connecting SQL Server using default 'sa' password.
  1139. 5944 1 07/06 18:26:02 ### ### ### - Error: Failed to connect to the database server [desktop-h3themp\Commvault] with error "Login failed for user 'sa'.".
  1140. 5944 1 07/06 18:26:02 ### ### ### - Data Source=desktop-h3themp\Commvault;Initial Catalog=master;Integrated Security=False;User ID=sa;Password=******;Connect Timeout=30
  1141. 5944 1 07/06 18:26:02 ### ### ### - Showing dialog : SQLVerifyPasswordViewModel .......
  1142. 5944 1 07/06 21:13:25 ### ### ### - Removed sSQLAccess registry key.
  1143. 5944 1 07/06 21:13:26 ### ### ### - Showing dialog : CommunicationInterfaceNameViewModel .......
  1144. 5944 1 07/06 21:13:26 ### ### ### -
  1145. 5944 1 07/06 21:13:26 ### ### ### - Dialog:[Client Computer Information], UserAnswer:[Client Name: desktop-h3themp, Client HostName: DESKTOP-H3THEMP].
  1146. 5944 1 07/06 21:13:26 ### ### ### - Firewall is enabled for public profile.
  1147. 5944 1 07/06 21:13:26 ### ### ### - Firewall is enabled for private profile.
  1148. 5944 1 07/06 21:13:26 ### ### ### - Firewall is enabled for domain profile.
  1149. 5944 1 07/06 21:13:26 ### ### ### - Following firewall profiles are enabled: Public Profile: True, Private Profile: False, Domain Profile: True, Standard Profile: True
  1150. 5944 1 07/06 21:13:26 ### ### ### - Showing dialog : FirewallDetectedViewModel .......
  1151. 5944 1 07/06 21:13:26 ### ### ### - Skip [FirewallDetectedViewModel] in silent install mode
  1152. 5944 1 07/06 21:13:26 ### ### ### - Showing dialog : RunFirewallDaemonViewModel .......
  1153. 5944 1 07/06 21:13:26 ### ### ### - Check firewall configuration: CommServe client name = 'desktop-h3themp', CommServe host name = 'DESKTOP-H3THEMP', FwHosts = 'C:\Program Files\Commvault\ContentStore\Base\FwHosts.txt', FwConfigInstall = 'C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt', FwConfig = 'C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt', FwConfigLocal = 'C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.txt'.
  1154. 5944 1 07/06 21:13:26 ### ### ### - Not starting firewall daemon: bFirewall=False, bFirewallStarted=False, bServerSelected=False, bServerInstalled=true
  1155. 5944 1 07/06 21:13:26 ### ### ### - Showing dialog : DatabaseInstallOptionViewModel .......
  1156. 5944 1 07/06 21:13:26 ### ### ### - Web Server is selected/installed for this instance. Skip WebServerInfo dialog
  1157. 5944 1 07/06 21:13:26 ### ### ### - Showing dialog : LocalConfigViewModel .......
  1158. 5944 4 07/06 21:13:27 ### ### ### - Setting max memory of SQL server...
  1159. 5944 4 07/06 21:13:33 ### ### ### - Retrieving SQL server startup parameters...
  1160. 5944 4 07/06 21:13:33 ### ### ### - Set registry value Software\Microsoft\Microsoft SQL Server\MSSQL12.COMMVAULT\MSSQLServer\Parameters\SQLArg3 to -T1118
  1161. 5944 4 07/06 21:13:33 ### ### ### - Updated SQL server startup parameters.
  1162. 5944 4 07/06 21:13:46 ### ### ### - Applications added to Firewall Exclusion list.
  1163. 5944 4 07/06 21:13:46 ### ### ### - Configuring File System Core ...
  1164. 5944 4 07/06 21:13:46 ### ### ### - Configuring CommServe ...
  1165. 5944 4 07/06 21:13:47 ### ### ### - The value for [pAccess] doesn't exist in registry, create a new password.
  1166. 5944 4 07/06 21:13:47 ### ### ### - Created SQL admin account.
  1167. 5944 4 07/06 21:13:47 ### ### ### - Dropped database [CommServ].
  1168. 5944 4 07/06 21:13:47 ### ### ### - Timeout value for the current download request is 600000 milliseconds
  1169. 5944 4 07/06 21:30:16 ### ### ### - Copied CommServe database files.
  1170. 5944 4 07/06 21:30:20 ### ### ### - Error: Failed to execute sql script: [An exception occurred while executing a Transact-SQL statement or batch.]
  1171. 5944 4 07/06 21:30:20 ### ### ### - System.Data.SqlClient.SqlException (0x80131904): Database 'CommServ' cannot be upgraded because it is read-only, has read-only files or the user does not have permissions to modify some of the files. Make the database or files writeable, and rerun recovery.
  1172. at Microsoft.SqlServer.Management.Common.ConnectionManager.ExecuteTSql(ExecuteTSqlAction action, Object execObject, DataSet fillDataSet, Boolean catchException)
  1173. at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType)
  1174. ClientConnectionId:4ae67916-95ab-4ce8-aab6-1397c58a9a45
  1175. Error Number:3415,State:2,Class:16
  1176. 5944 4 07/06 21:30:20 ### ### ### - sqlConnectionInfo=[Data Source=desktop-h3themp\Commvault;Initial Catalog=Master;Integrated Security=False;User ID=sqladmin_cv;Password=******;Connect Timeout=30]
  1177. 5944 4 07/06 21:30:20 ### ### ### - Error: Failed to create database [CommServ]
  1178. 5944 4 07/06 21:30:20 ### ### ### - Error: Failed to do local configuration for CommServe
  1179. 5944 1 07/06 21:31:02 ### ### ### - User clicked [Try Again]
  1180. 5944 6 07/06 21:31:02 ### ### ### - Configuring File System Core ...
  1181. 5944 6 07/06 21:31:02 ### ### ### - Configuring CommServe ...
  1182. 5944 6 07/06 21:31:03 ### ### ### - Error: Failed to execute sql script: [An exception occurred while executing a Transact-SQL statement or batch.]
  1183. 5944 6 07/06 21:31:03 ### ### ### - System.Data.SqlClient.SqlException (0x80131904): Database 'CommServ' cannot be upgraded because it is read-only, has read-only files or the user does not have permissions to modify some of the files. Make the database or files writeable, and rerun recovery.
  1184. at Microsoft.SqlServer.Management.Common.ConnectionManager.ExecuteTSql(ExecuteTSqlAction action, Object execObject, DataSet fillDataSet, Boolean catchException)
  1185. at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType)
  1186. ClientConnectionId:461221da-387c-48ca-9baf-a6a148b399ad
  1187. Error Number:3415,State:2,Class:16
  1188. 5944 6 07/06 21:31:03 ### ### ### - sqlConnectionInfo=[Data Source=desktop-h3themp\Commvault;Initial Catalog=Master;Integrated Security=False;User ID=sqladmin_cv;Password=******;Connect Timeout=30]
  1189. 5944 6 07/06 21:31:03 ### ### ### - Error: Failed to create database [CommServ]
  1190. 5944 6 07/06 21:31:03 ### ### ### - Error: Failed to do local configuration for CommServe
  1191. 5944 1 07/06 21:31:05 ### ### ### - User clicked [Try Again]
  1192. 5944 6 07/06 21:31:05 ### ### ### - Configuring File System Core ...
  1193. 5944 6 07/06 21:31:05 ### ### ### - Configuring CommServe ...
  1194. 5944 6 07/06 21:31:06 ### ### ### - Error: Failed to execute sql script: [An exception occurred while executing a Transact-SQL statement or batch.]
  1195. 5944 6 07/06 21:31:06 ### ### ### - System.Data.SqlClient.SqlException (0x80131904): Database 'CommServ' cannot be upgraded because it is read-only, has read-only files or the user does not have permissions to modify some of the files. Make the database or files writeable, and rerun recovery.
  1196. at Microsoft.SqlServer.Management.Common.ConnectionManager.ExecuteTSql(ExecuteTSqlAction action, Object execObject, DataSet fillDataSet, Boolean catchException)
  1197. at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType)
  1198. ClientConnectionId:461221da-387c-48ca-9baf-a6a148b399ad
  1199. Error Number:3415,State:2,Class:16
  1200. 5944 6 07/06 21:31:06 ### ### ### - sqlConnectionInfo=[Data Source=desktop-h3themp\Commvault;Initial Catalog=Master;Integrated Security=False;User ID=sqladmin_cv;Password=******;Connect Timeout=30]
  1201. 5944 6 07/06 21:31:06 ### ### ### - Error: Failed to create database [CommServ]
  1202. 5944 6 07/06 21:31:06 ### ### ### - Error: Failed to do local configuration for CommServe
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