Chat ID : c0fbfa8a-5631-45aa-83dd-68ce47138589
Date/Time: 12/9/2011 8:24:12 PM
Problem : My computer is being pinged by your servers, this needs to be fixed IMMEDIATELY. Contact me for more information.
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Tech Ryan > All technical support chats may be recorded and used for training purposes.

Thank you for contacting the CenturyLink Technical Support Center in Boise, ID. My name is Ryan.  Will you please verify the billing name and the primary phone number on this account?

Me > There is no account, I need your technical department please.
Tech Ryan > This is tech support
Me > Good, why are your servers pinging my computer?
Tech Ryan > I have no clue on why that would be happening
Tech Ryan > What ip address is this coming from?
Me > 174.26.93.80 on ports 55000 - 55999
Me > http://www.ip-adress.com/ip_tracer/174.26.93.80
Me > That is the WHOIS results
Me > I repeat, why are your servers pinging my computer?
Tech Ryan > Ok.. what you will need to do, is send the info you have to [email protected].. They will be able to address that
Me > I need a phone number please. This issue MUST be resolved IMMEDIATELY.
Tech Ryan > Unfortunatly, that dept is closed.. they close at 5pm mountain time
Me > I would like the number anyways please.
Tech Ryan > I do not have a number that I can give out. I do apologize for that
Me > What numbers do you have that I can call then? So far your email service has been not helpful.
Tech Ryan > You can reach a live person at 888-777-9569. We can get someone on the phone monday between 8-5 mountain time
Me > Thank you. Have a nice day :)
Tech Ryan > Your welcome
Tech Ryan > It has been a pleasure working with you today.  Please bookmark our self help website at http://ctlhelp.com, it has tons of great resources related to your service.

Thanks again for contacting  CenturyLink Technical Support and have a great day.