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Jun 19th, 2019
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  1. Google Translation:
  2.  
  3. [11:21 AM, 6/13/2019] Alejandro Crespo: Hello! Have a nice trip and thanks for the stay! 😊
  4. [11:22 AM, 6/13/2019] Alejandro Crespo: It's a pity we did not see each other
  5. [11:23 AM, 6/13/2019] Alejandro Crespo: A question that came up in the room, it seems that the buddha statuette on the table is damaged: /
  6. [7:42 PM, 6/17/2019] +56 9 9822 4491: Hello
  7. [7:43 PM, 6/17/2019] +56 9 9822 4491: It may be with the window
  8. [7:43 PM, 6/17/2019] +56 9 9822 4491: There was a lot of wind
  9. [8:40 PM, 6/17/2019] Alejandro Crespo: 😕 The truth is the first time that something is damaged during a guest's stay, and I'm not sure how to proceed, but unfortunately I came across this directly to the Checking the room after leaving when they knocked on my door when leaving.
  10.  
  11. And in the short time it takes to get to the room I did not hear any noise that could be identified with the falling objects, so I guess this happened when the room was occupied.
  12.  
  13. As I can not corroborate if it was indeed the case of the wind and I do not communicate the damage before his departure, however uncomfortable I may seem I have to ask them to fix this little problem.
  14.  
  15. Fortunately the statue is only a replica that bought a couple of years ago and its cost did not exceed 15-20 $, so it is not much mess, and I do not want to have to ruin a reference for something small, although I do not know if I can find a similar one now 😑
  16. [11:41 PM, 6/17/2019] +56 9 9822 4491: Apology
  17. [11:41 PM, 6/17/2019] +56 9 9822 4491: But we do not think it's right that you give us that
  18. [11:41 PM, 6/17/2019] +56 9 9822 4491: It was not our responsibility
  19. [11:41 PM, 6/17/2019] +56 9 9822 4491: We appreciate your hospitality
  20. [11:41 PM, 6/17/2019] +56 9 9822 4491: But we do not think what you mention
  21. [12:11 AM, 6/18/2019] Alejandro Crespo: Well, I'll have to write directly to Airbnb about this. I also do not think that an object of the decoration was destroyed during his stay, and this was not communicated to me.
  22. [12:16 AM, 6/18/2019] +56 9 9822 4491: I already told you
  23. [12:16 AM, 6/18/2019] +56 9 9822 4491: Santa Cruz ran quite windy
  24. [12:17 AM, 6/18/2019] +56 9 9822 4491: The curtains that you have even threw our things from the furniture that is next to the window
  25. [12:17 AM, 6/18/2019] +56 9 9822 4491: If it broke it was an accident
  26. [12:18 AM, 6/18/2019] +56 9 9822 4491: If you want to take advantage of an accident to charge more
  27. [12:18 AM, 6/18/2019] +56 9 9822 4491: I'm impressed by your style
  28. [12:18 AM, 6/18/2019] +56 9 9822 4491: But you're free
  29. [12:24 AM, 6/18/2019] Alejandro Crespo: Look, it would have been an accident they would have communicated that to me after it happened and they did not hide it until the end (they even left without having expected me to see the room) . If they saw that the wind was strong, they would have kept the windows only slightly open.
  30.  
  31. The only thing that is certain is that when I entered the room after his departure, the statuette was broken and broke during his stay. And those are the only data with which I count.
  32.  
  33. I am renting that room to pay part of the rent of the apartment and I do not have enough to cover damages caused by the guests, however small they may be. I do not see any use here or any extra charge.
  34. [12:28 AM, 6/18/2019] +56 9 9822 4491: Dear
  35. [12:28 AM, 6/18/2019] +56 9 9822 4491: To give you the key we touch the door
  36. [12:29 AM, 6/18/2019] +56 9 9822 4491: You seemed like I was not
  37. [12:29 AM, 6/18/2019] +56 9 9822 4491: Then we went down to open and went back up
  38. [12:29 AM, 6/18/2019] +56 9 9822 4491: We did not escape or anything
  39. [12:29 AM, 6/18/2019] +56 9 9822 4491: We knock on your door
  40. [12:29 AM, 6/18/2019] +56 9 9822 4491: If you did not go out, it's your problem
  41. [12:30 AM, 6/18/2019] +56 9 9822 4491: We had no idea that something could be broken
  42. [12:30 AM, 6/18/2019] +56 9 9822 4491: I have been in 20 airbnb
  43. [12:30 AM, 6/18/2019] +56 9 9822 4491: First time a person like you touches us
  44. [12:31 AM, 6/18/2019] +56 9 9822 4491: Finally, the discussion does not make sense
  45. [12:31 AM, 6/18/2019] +56 9 9822 4491: Report what you think
  46. [12:31 AM, 6/18/2019] +56 9 9822 4491: We will also make the evaluation corresponding to this unusual case
  47. [12:31 AM, 6/18/2019] Alejandro Crespo: I told them I'm out, I was waking up.
  48. [12:34 AM, 6/18/2019] +56 9 9822 4491: That's good, but nobody got away. We just do not listen to your 'I'm out'
  49. [12:34 AM, 6/18/2019] +56 9 9822 4491: And that we went up again to leave the keys
  50. [12:34 AM, 6/18/2019] +56 9 9822 4491: But good
  51. [12:34 AM, 6/18/2019] +56 9 9822 4491: As I say
  52. [12:34 AM, 6/18/2019] +56 9 9822 4491: It's already
  53. [12:34 AM, 6/18/2019] +56 9 9822 4491: Report what you mention
  54. [12:34 AM, 6/18/2019] Alejandro Crespo: I have to do it
  55. [12:34 AM, 6/18/2019] +56 9 9822 4491: We will also do what according to us happened
  56.  
  57. Original:
  58. [11:21 AM, 6/13/2019] Alejandro Crespo: Hola! Tengan un buen viaje y gracias por la estadia! 😊
  59. [11:22 AM, 6/13/2019] Alejandro Crespo: Lastima no nos vimos par q me espid personlmente
  60. [11:23 AM, 6/13/2019] Alejandro Crespo: Una cuestion que salio ahurita q entre al cuarto, al parecer la estatuilla de buda de la mesita esta dañada :/
  61. [7:42 PM, 6/17/2019] +56 9 9822 4491: Hola
  62. [7:43 PM, 6/17/2019] +56 9 9822 4491: Puede ser q con la ventana
  63. [7:43 PM, 6/17/2019] +56 9 9822 4491: Habia mucho viento
  64. [8:40 PM, 6/17/2019] Alejandro Crespo: 😕 La verdad es la primera vez que se me daña algo durante la estadía de un huésped, y no estoy muy seguro como proceder, pero lastimosamente me encontré con esto directamente al revisar la habitación luego de salir cuando tocaron mi puerta al irse.
  65.  
  66. Y en el poco tiempo que demore en llegar al cuarto no escuché ningún ruido que pueda identificarse con la caída de objetos, por lo que supongo que esto ocurrió al estar el cuarto ocupado.
  67.  
  68. Como no puedo corroborar si fue efectivamente el caso del viento y no se me comunico el daño antes de su partida, por mas incomodo que me parezca tengo que pedirles que arreglemos este problemita.
  69.  
  70. De fortuna la estatua es solo una replica que compre hace un par de años y su costo no supero los 15-20$, asique no es mucho lio, y no quiero tener que arruinar una referencia por algo pequeño, aunque no se si logre encontrar una parecida actualmente 😑
  71. [11:41 PM, 6/17/2019] +56 9 9822 4491: Disculpa
  72. [11:41 PM, 6/17/2019] +56 9 9822 4491: Pero no nos parece correcto que nos cobres eso
  73. [11:41 PM, 6/17/2019] +56 9 9822 4491: No fue responsabilidad nuestra
  74. [11:41 PM, 6/17/2019] +56 9 9822 4491: Agradecemos tu hospitalidad
  75. [11:41 PM, 6/17/2019] +56 9 9822 4491: Pero no nos parece lo que mencionas
  76. [12:11 AM, 6/18/2019] Alejandro Crespo: Bueno, tendre que escribir directamente a Airbnb sobre esto. A mi tampoco me parece que un objeto de la decoración haya sido destruido durante su estadía, y esto no me fuera comunicado.
  77. [12:16 AM, 6/18/2019] +56 9 9822 4491: Ya te dije
  78. [12:16 AM, 6/18/2019] +56 9 9822 4491: Santa cruz corria bastante viento
  79. [12:17 AM, 6/18/2019] +56 9 9822 4491: Las cortinas que tienes hasta botaron cosas nuestras del mueble que esta al lado de la ventana
  80. [12:17 AM, 6/18/2019] +56 9 9822 4491: Si se rompio fue un accidente
  81. [12:18 AM, 6/18/2019] +56 9 9822 4491: Si quieres aprovecharte de un accidente para cobrar más
  82. [12:18 AM, 6/18/2019] +56 9 9822 4491: Me impresiona tu estilo
  83. [12:18 AM, 6/18/2019] +56 9 9822 4491: Pero eres libre
  84. [12:24 AM, 6/18/2019] Alejandro Crespo: Mira, hubiera sido un accidente me hubieran comunicado eso tras que haya ocurrido y no lo hayan ocultado hasta el final (que hasta se fueron sin haber esperado que viera el cuarto). Si vieron que el viento estaba fuerte, hubieran mantenido las ventanas solo levemente abiertas.
  85.  
  86. Lo único que se con seguridad es que cuando entré al cuarto despues de su partida, la estatuilla estaba rota y se rompió durante su estadía. Y esos son los únicos datos con los que cuento.
  87.  
  88. Yo estoy alquilando ese cuarto para pagar parte del alquiler del departamento y no tengo como para cubrir daños ocasionados por los huéspedes, por mas pequeños que sean. No veo ningun aprovechamiento aqui ni ningún cobro de más.
  89. [12:28 AM, 6/18/2019] +56 9 9822 4491: Estimado
  90. [12:28 AM, 6/18/2019] +56 9 9822 4491: Para entregarle la llave le tocamos la puerta
  91. [12:29 AM, 6/18/2019] +56 9 9822 4491: Usted parecia que no estaba
  92. [12:29 AM, 6/18/2019] +56 9 9822 4491: Luego bajamos a abrir y volvimos a subir
  93. [12:29 AM, 6/18/2019] +56 9 9822 4491: No nos escapamos ni nada
  94. [12:29 AM, 6/18/2019] +56 9 9822 4491: Tocamos tu puerta
  95. [12:29 AM, 6/18/2019] +56 9 9822 4491: Si no saliste es tu problema
  96. [12:30 AM, 6/18/2019] +56 9 9822 4491: No teníamos idea que se podia romper algo
  97. [12:30 AM, 6/18/2019] +56 9 9822 4491: He estado en 20 airbnb
  98. [12:30 AM, 6/18/2019] +56 9 9822 4491: Primera vez que nos toca una persona como tu
  99. [12:31 AM, 6/18/2019] +56 9 9822 4491: En fin, no tiene sentido la discusión
  100. [12:31 AM, 6/18/2019] +56 9 9822 4491: Reporta lo que te parezca
  101. [12:31 AM, 6/18/2019] +56 9 9822 4491: Nosotros tambien haremos la evaluación correspondiente a este caso insolito
  102. [12:31 AM, 6/18/2019] Alejandro Crespo: les dije que ya salgo, estaba despertando.
  103. [12:34 AM, 6/18/2019] +56 9 9822 4491: Que bueno, pero nadie salio escapando. Simplemente no escuchamos tu 'ya salgo'
  104. [12:34 AM, 6/18/2019] +56 9 9822 4491: Y eso que subimos nuevamente a dejar las llaves
  105. [12:34 AM, 6/18/2019] +56 9 9822 4491: Pero bueno
  106. [12:34 AM, 6/18/2019] +56 9 9822 4491: Como te digo
  107. [12:34 AM, 6/18/2019] +56 9 9822 4491: Ya esta
  108. [12:34 AM, 6/18/2019] +56 9 9822 4491: Reporta lo que mencionas
  109. [12:34 AM, 6/18/2019] Alejandro Crespo: Tengo que hacerlo
  110. [12:34 AM, 6/18/2019] +56 9 9822 4491: Nosotros tambien haremos lo que según nosotro sucedio
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