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- Dear Romain,
- please find attached the domain owner´s statement.
- --------------------------------------------
- Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
- Mit freundlichen Grüßen
- Ihr PTS GmbH Team
- PTS GmbH
- Neunkircher Straße 43
- 66299 Friedrichsthal
- Tel.: +49 (0)6897 - 5054909
- Fax: +49 (0)6897 - 5021435
- Email: info@ptstrustee.com
- Web: www.ptstrustee.com
- Geschäftsführerin: Sandra Zell
- Handelsregister Nr.: HR B 100445 Saarbrücken
- USt-Id-Nr: DE284800940
- Der Inhalt dieser Nachricht ist vertraulich und nur für den angegebenen Empfänger bestimmt. Jede Form der Kenntnisgabe, Veröffentlichung oder Weitergabe an Dritte durch den Empfänger ist unzulässig. Sollte diese Nachricht nicht für Sie bestimmt sein, so bitten wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung zu setzen.
- --------------------------------------------
- Should you have any further questions, please do not hesitate to contact us.
- Best regards,
- Your PTS GmbH Team
- PTS GmbH
- Neunkircher Straße 43
- 66299 Friedrichsthal
- Tel.: +49 (0)6897 - 5054909
- Fax: +49 (0)6897 - 5021435
- Email: info@ptstrustee.com
- Web: www.ptstrustee.com
- CEO: Sandra Zell
- Registration No.: HR B 100445 Saarbrücken
- V.A.T. ID. : DE284800940
- This e-mail and its attachments is intended only for the person to whom it is addressed. Furthermore it is not permitted to publish any content of this email. You must not use, disclose, copy, print or rely on this e-mail. If an addressing or transmission error has misdirected this e-mail, kindly notify the author by replying to this e-mail or contacting us by telephone.
- ---- Weitergeleitete Nachricht von Contact TenMedia <contact@ten-media.com> ---
- Von: Contact TenMedia <contact@ten-media.com>
- An: PTS Trustee GmbH <info@ptstrustee.com>
- ReplyTo: Contact TenMedia <contact@ten-media.com>
- Betreff: Re: [KS#2017040110006846] [KS#2017040310003907] mms-fr.fr
- Datum: 2017-04-05 09:20:12
- > Dear PTS GmbH Team
- > We thank you for your email.
- >
- > We have investigated with our marketing channel partners to understand the issue
- > and we can confirm there is no illegal marketing activity on this domain.
- > The service rendered is a paid mobile content download service and you can see by
- > clicking on the link that all the terms and conditions are clearly indicated:-
- > Name of the service provider- Description of the service- Price of the service-
- > Toll Free customer service number- Clear opt-out process
- > We have asked our affiliate marketing partner to check the level of qualification
- > of the optin database they are using, to blacklist and remove the phone number of
- > the complainant from their database so that the issue doesn't happen again and to
- > pause the marketing campaign until we have verified the database used.
- > We take your request very seriously and we will do everything possible to make
- > sure that all our services remain fully compliant with the law.
- >
- > Best Regards
- > Customer Service Team
- > Ten Media Ltd
- > Units 2503-2505, 25th Floor,
- > C. C. Wu Building,
- > 302-308 Hennessy Road,
- > Wan Chai,
- > Hong Kong
- >
- > From: PTS Trustee GmbH <info@ptstrustee.com>
- > To: contact@ten-media.com
- > Sent: Wednesday, 5 April 2017, 14:53
- > Subject: Re: [KS#2017040110006846] [KS#2017040310003907] mms-fr.fr
- >
- > Dear Madam, dear Sir,
- >
- > please find attached the screenshot that was send to us by the complainant.
- >
- > https://drive.google.com/file/d/0B7XC3LDxX09uSUdhc1RWU1N6Q2c/view
- >
- > We expect your feedback latest by
- >
- > April 6th 2017, 9:00 CET.
- >
- > --------------------------------------------
- >
- > Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
- >
- > Mit freundlichen Grüßen
- >
- > Ihr PTS GmbH Team
- >
- > PTS GmbH
- > Neunkircher Straße 43
- > 66299 Friedrichsthal
- > Tel.: +49 (0)6897 - 5054909
- > Fax: +49 (0)6897 - 5021435
- > Email: info@ptstrustee.com
- >
- > Web: www.ptstrustee.com
- >
- > Geschäftsführerin: Sandra Zell
- > Handelsregister Nr.: HR B 100445 Saarbrücken
- > USt-Id-Nr: DE284800940
- >
- >
- > Der Inhalt dieser Nachricht ist vertraulich und nur für den angegebenen Empfänger
- > bestimmt. Jede Form der Kenntnisgabe, Veröffentlichung oder Weitergabe an Dritte
- > durch den Empfänger ist unzulässig. Sollte diese Nachricht nicht für Sie bestimmt
- > sein, so bitten wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung zu
- > setzen.
- >
- > --------------------------------------------
- >
- > Should you have any further questions, please do not hesitate to contact us.
- >
- > Best regards,
- >
- > Your PTS GmbH Team
- >
- > PTS GmbH
- > Neunkircher Straße 43
- > 66299 Friedrichsthal
- > Tel.: +49 (0)6897 - 5054909
- > Fax: +49 (0)6897 - 5021435
- > Email: info@ptstrustee.com
- >
- > Web: www.ptstrustee.com
- >
- > CEO: Sandra Zell
- > Registration No.: HR B 100445 Saarbrücken
- > V.A.T. ID. : DE284800940
- >
- >
- > This e-mail and its attachments is intended only for the person to whom it is
- > addressed. Furthermore it is not permitted to publish any content of this email.
- > You must not use, disclose, copy, print or rely on this e-mail. If an addressing
- > or transmission error has misdirected this e-mail, kindly notify the author by
- > replying to this e-mail or contacting us by telephone.
- >
- > Contact TenMedia <contact@ten-media.com> schrieb:
- >
- >> Dear Madam,dear Sir
- >> Thanksfor your email.
- >> Do you have more details on the customer who complained to your service so thatwe
- >> can investigate further this issue with our customer and channel marketing
- >> partners? This would help us a lot and also allow us to prevent the recipient from
- >> receiving further messages?
- >> We will need the mobile number, name and/or a copy of the message received so
- >> thatwe can investigate further.
- >> Please note that we don't run any illegal or unwanted marketing campaigns. All our
- >> marketing campaigns are clearly targeted to existing and optin service users.All
- >> the services have clear terms and conditions available to their users and contain
- >> a one step opt out procedure.
- >> Thanks for your help.
- >> Best RegardsCustomerService Team Manager
- >> Ten Media Ltd
- >> Units 2503-2505, 25th Floor,
- >> C. C. Wu Building,
- >> 302-308 Hennessy Road,
- >> Wan Chai,
- >> Hong Kong
- >>
- >> From: PTS Trustee GmbH <info@ptstrustee.com>
- >> To: contact@ten-media.com
- >> Cc: ccTLD Support GoDaddy <cctldinfo@godaddy.com>
- >> Sent: Monday, 3 April 2017, 16:50
- >> Subject: [KS#2017040310003907] mms-fr.fr
- >>
- >> Dear domain owner, dear reseller,
- >>
- >> the above domain name is currently using KeySystems' local presence service in
- >> order to comply with the .FR Registry's terms and conditions the PTS GmbH appears
- >> as owner of the above domain.
- >>
- >> We were informed by a customer about a dispatch of unwanted SMS in correlation
- >> with the domain name.
- >>
- >> Since this complaint was directed to the PTS GmbH, despite the fact that you are
- >> the owner, means a personal liability of us.
- >>
- >> In background of this personal liability of the trustee for any violations, we
- >> therefore have to insist that you comment on these allegations
- >>
- >>
- >> latest by:
- >>
- >> April 5th 2017, 11:00 CET
- >>
- >>
- >> Please note that if you fail to respond to us by the end of the deadline, we will
- >> have the domain name stopped from resolving via the domain name system (DNS) in
- >> accordance with the Trustee Agreement.
- >>
- >> --------------------------------------------
- >>
- >> Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
- >>
- >> Mit freundlichen Grüßen
- >>
- >> Ihr PTS GmbH Team
- >>
- >> PTS GmbH
- >> Neunkircher Straße 43
- >> 66299 Friedrichsthal
- >> Tel.: +49 (0)6897 - 5054909
- >> Fax: +49 (0)6897 - 5021435
- >> Email: info@ptstrustee.com
- >>
- >> Web: www.ptstrustee.com
- >>
- >> Geschäftsführerin: Sandra Zell
- >> Handelsregister Nr.: HR B 100445 Saarbrücken
- >> USt-Id-Nr: DE284800940
- >>
- >>
- >> Der Inhalt dieser Nachricht ist vertraulich und nur für den angegebenen Empfänger
- >> bestimmt. Jede Form der Kenntnisgabe, Veröffentlichung oder Weitergabe an Dritte
- >> durch den Empfänger ist unzulässig. Sollte diese Nachricht nicht für Sie bestimmt
- >> sein, so bitten wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung zu
- >> setzen.
- >>
- >> --------------------------------------------
- >>
- >> Should you have any further questions, please do not hesitate to contact us.
- >>
- >> Best regards,
- >>
- >> Your PTS GmbH Team
- >>
- >> PTS GmbH
- >> Neunkircher Straße 43
- >> 66299 Friedrichsthal
- >> Tel.: +49 (0)6897 - 5054909
- >> Fax: +49 (0)6897 - 5021435
- >> Email: info@ptstrustee.com
- >>
- >> Web: www.ptstrustee.com
- >>
- >> CEO: Sandra Zell
- >> Registration No.: HR B 100445 Saarbrücken
- >> V.A.T. ID. : DE284800940
- >>
- >>
- >> This e-mail and its attachments is intended only for the person to whom it is
- >> addressed. Furthermore it is not permitted to publish any content of this email.
- >> You must not use, disclose, copy, print or rely on this e-mail. If an addressing
- >> or transmission error has misdirected this e-mail, kindly notify the author by
- >> replying to this e-mail or contacting us by telephone.
- >>
- >>
- >
- >
- ---- Ende der weitergeleiteten Nachricht ---
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