a guest May 22nd, 2019 63 Never
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- Hey, my names Sebastian from T-Mobile EIT support. I'm calling regarding a ticket opened by this store stating you were having some internet connectivity issues. Are you still having these issues or should I go ahead and close this ticket?
- * they say close ticket
- Okay, for security reasons may you please read out your NTID for me?
- * note it down
- I have been prompted with 2 security questions (read out)
- (find here https://passwordreset.t-mobile.com/Courion/accountcourier/ *2nd option is security questions reset method*)
- * note down answers and make sure it works to reset but dont reset yet
- The ticket has been closed, have a nice rest of your shift.
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