Logging started 2020-07-07
[20:15:43] <Daciana> Hello, GM responding to your support call 56843.
[20:15:49] <Daciana> Good evening!
[20:16:02] <Gumbo> hello... and thanks for your reply
[20:16:25] <Daciana> No worries
[20:16:47] <Gumbo> seems there was an incident at the Indy Rift today ..  a person or two decided to end the Rift prematurely, ruining 25 others fun
[20:17:01] <Daciana> Not much we can do about people closing it early as it is an intended function.
[20:17:14] <Daciana> It's happened to me before during rifts
[20:17:16] <Gumbo> uh-huh
[20:17:38] <Daciana> I like being able to complete it.
[20:17:42] <Gumbo> this would seem to fall under the rule , "Play nice, or we rip your heart out"
[20:17:49] <Gumbo> for example
[20:18:04] <Gumbo> I've been ordered out of a public open mine.. for simply mining
[20:18:30] <Gumbo> was told that others didn't like it.. and if I didn't leave from doing that game intended function.. I'd be banned
[20:18:38] <Daciana> I understand what the play nice rule is. Only thing I have been able to combat it was to say something in local before the last round is active.
[20:19:11] <Gumbo> well I consider this game spoiling fun.. and I'd like a stop put to it
[20:19:58] <Gumbo> they are not playing "nice".. that is all that has to be said... game intended function or not.. is irrelevant
[20:20:05] <Daciana> It is to some.. But not to everyone. You are more than welcome to suggest a game mechanics change on the forums about it, but most times people are willing to wait if enough people request it
[20:20:29] <Gumbo> and the ones who don't wait... are not playing "nice"
[20:20:34] <Daciana> Like I said before.. I have attended many that ended like that, wishing I could kill the War Master
[20:20:38] <Gumbo> therefore they need to be stopped
[20:21:08] <Gumbo> 25 people had their fun ended today.. for no good reason
[20:21:19] <Daciana> Gumbo, we cannot police every rift. Just like dragon fights, we can't ensure everyone backs off and gets a hit
[20:21:21] <Gumbo> we were going to finish the Rift no probs
[20:21:53] <Daciana> Some things happen like that, it's not fun, but it's how it goes.
[20:22:19] <Gumbo> don't have to police it... warn if they do it again when not needed... that you will rip out their heart, and ban.. just like I was treated for mining
[20:22:23] <Daciana> 7/10 if there is communication, people stop and finish it out
[20:22:58] <Daciana> We can't do that. Rifts are a public event, not someone's deed or perimeter.
[20:23:13] <Gumbo> Mining is a public event.. but I was warned not to do it
[20:23:29] <Gumbo> hypocracy is showing here now
[20:23:37] <Daciana> We will have to step back and agree to disagree at this point.
[20:24:09] <Gumbo> you may have your opinion... then I would like to escalate this griefing to a higher level
[20:24:23] <Daciana> You are more than welcome to make a post on suggestions to change the mechanics to disallow heart burning
[20:24:50] <Daciana> Sure. You can forum PM Pomona or Enki about the matter
[20:25:03] <Gumbo> no thanks... I believe we were griefed.. our fun ruined .. the burners were not playing "nice"
[20:25:59] <Gumbo> see.. by your arguement.. you'd be saying that people should suggest removing Mining.. cuz someone complains
[20:26:02] <Daciana> Again, I apologize your fun was ruined. You may take it up with Pomona or Enki though
[20:26:18] <Daciana> I am not.. And I will not argue with you over it.
[20:26:24] <Gumbo> fine.. escalate this tucket up pls
[20:28:31] <Daciana> Again sorry for your experience. You have a nice day.
[20:28:48] <Gumbo> cool... thank you for your time
[20:50:39] <Daciana> Hello, GM responding to your support call 56843.
[20:50:50] <Daciana> In talking with Enki
[20:51:12] <Gumbo> hi
[20:51:37] <Daciana> He said that he is interested in hearing your option for making it possible to prevent premature rift ends and how to make it policy
[20:52:02] <Daciana> as is, without havign GM on duty during the event we do not see how we can dedicate a rift to go full war master
[20:52:21] <Gumbo> treat them like he treated me, when I was mining an off deed mine that someone didn't like... nice or rip out their heart
[20:52:24] <Daciana> Think on this and PM on the forums
[20:53:26] <Daciana> An actual policy. Not just having a GM step in. Ideas on how we can do this without having GM on call for all rifts.
[20:54:06] <Daciana> You have to remember, staff plays too. So there might not always be one available for these things
[20:54:08] <Gumbo> Play nice or we rip your heart out... is a policy
[20:54:35] <Daciana> As I said.. Think of something. PM Enki about it on the forums.
[20:56:51] <Daciana> I am going to close out this ticket. Please consider sending him a PM. I would really like to see something put into place. I know how it is to miss out on the warmaster.