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@Agent Connects@ 2010-12-17 08:56:52.093157 [NOTICE] switch_channel.c:784 New Channel sofia/internal/1001@192.168.0.12 [972cc1a6-09bb-11e0-a6ec-f778c10bed51] 2010-12-17 08:56:52.094482 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_NEW 2010-12-17 08:56:52.094482 [DEBUG] switch_core_state_machine.c:338 (sofia/internal/1001@192.168.0.12) State NEW 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:7159 Setting NAT mode based on nat.auto 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:4593 Channel sofia/internal/1001@192.168.0.12 entering state [received][100] 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:4604 Remote SDP: v=0 o=twinkle 838320027 1289780170 IN IP4 192.168.0.12 s=- c=IN IP4 192.168.0.12 t=0 0 m=audio 8000 RTP/AVP 98 97 8 0 3 101 a=rtpmap:98 speex/16000 a=rtpmap:97 speex/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:3 GSM/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[G7221:115:32000:20:48000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[G7221:107:16000:20:32000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[G722:9:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[PCMU:0:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[PCMA:8:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:98:16000:20:0]/[GSM:3:8000:20:13200] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[G7221:115:32000:20:48000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[G7221:107:16000:20:32000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[G722:9:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[PCMU:0:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[PCMA:8:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [speex:97:8000:20:0]/[GSM:3:8000:20:13200] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[G7221:115:32000:20:48000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[G7221:107:16000:20:32000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[G722:9:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[PCMU:0:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4372 Audio Codec Compare [PCMA:8:8000:20:64000]/[PCMA:8:8000:20:64000] 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:2746 Set Codec sofia/internal/1001@192.168.0.12 PCMA/8000 20 ms 160 samples 64000 bits 2010-12-17 08:56:52.356131 [DEBUG] sofia_glue.c:4476 Set 2833 dtmf send/recv payload to 101 2010-12-17 08:56:52.356131 [DEBUG] sofia.c:4771 (sofia/internal/1001@192.168.0.12) State Change CS_NEW -> CS_INIT 2010-12-17 08:56:52.356131 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_INIT 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:356 (sofia/internal/1001@192.168.0.12) State INIT 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:86 sofia/internal/1001@192.168.0.12 SOFIA INIT 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:126 (sofia/internal/1001@192.168.0.12) State Change CS_INIT -> CS_ROUTING 2010-12-17 08:56:52.356131 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:356 (sofia/internal/1001@192.168.0.12) State INIT going to sleep 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_ROUTING 2010-12-17 08:56:52.356131 [DEBUG] switch_channel.c:1615 (sofia/internal/1001@192.168.0.12) Callstate Change DOWN -> RINGING 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:359 (sofia/internal/1001@192.168.0.12) State ROUTING 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:149 sofia/internal/1001@192.168.0.12 SOFIA ROUTING 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:77 sofia/internal/1001@192.168.0.12 Standard ROUTING 2010-12-17 08:56:52.356131 [INFO] mod_dialplan_xml.c:331 Processing 1001 <1001>->10400 in context default Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->agent_login] continue=false Dialplan: sofia/internal/1001@192.168.0.12 Regex (FAIL) [agent_login] destination_number(10400) =~ /^4009$/ break=on-false Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->agent_logoff] continue=false Dialplan: sofia/internal/1001@192.168.0.12 Regex (FAIL) [agent_logoff] destination_number(10400) =~ /^4001$/ break=on-false Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->unloop] continue=false Dialplan: sofia/internal/1001@192.168.0.12 Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false Dialplan: sofia/internal/1001@192.168.0.12 Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->tod_example] continue=true Dialplan: sofia/internal/1001@192.168.0.12 Date/Time Match (FAIL) [tod_example] break=on-false Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->holiday_example] continue=true Dialplan: sofia/internal/1001@192.168.0.12 Date/Time Match (FAIL) [holiday_example] break=on-false Dialplan: sofia/internal/1001@192.168.0.12 parsing [default->global-intercept] continue=false .... Searching for the proper extension Dialplan: sofia/internal/1001@192.168.0.12 Regex (PASS) [Spain] destination_number(10400) =~ /^(10400)$/ break=on-false Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set uuid ${caller_id_number}@${domain_name} '${uuid}')}) Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set type ${caller_id_number}@${domain_name} 'uuid-standby')}) Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set status ${caller_id_number}@${domain_name} 'Available (On Demand)')}) Dialplan: sofia/internal/1001@192.168.0.12 Action set(res=${callcenter_config(agent set state ${caller_id_number}@${domain_name} 'Waiting')}) Dialplan: sofia/internal/1001@192.168.0.12 Action set(cc_warning_tone=tone_stream://%(600,0,500,600,700)) Dialplan: sofia/internal/1001@192.168.0.12 Action answer() Dialplan: sofia/internal/1001@192.168.0.12 Action playback(local_stream://default) Dialplan: sofia/internal/1001@192.168.0.12 Action transfer(10400 default XML) 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:119 (sofia/internal/1001@192.168.0.12) State Change CS_ROUTING -> CS_EXECUTE 2010-12-17 08:56:52.356131 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:359 (sofia/internal/1001@192.168.0.12) State ROUTING going to sleep 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_EXECUTE 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:366 (sofia/internal/1001@192.168.0.12) State EXECUTE 2010-12-17 08:56:52.356131 [DEBUG] mod_sofia.c:242 sofia/internal/1001@192.168.0.12 SOFIA EXECUTE 2010-12-17 08:56:52.356131 [DEBUG] switch_core_state_machine.c:157 sofia/internal/1001@192.168.0.12 Standard EXECUTE EXECUTE sofia/internal/1001@192.168.0.12 hash(insert/192.168.0.12-spymap/1001/972cc1a6-09bb-11e0-a6ec-f778c10bed51) EXECUTE sofia/internal/1001@192.168.0.12 hash(insert/192.168.0.12-last_dial/1001/10400) EXECUTE sofia/internal/1001@192.168.0.12 hash(insert/192.168.0.12-last_dial/global/972cc1a6-09bb-11e0-a6ec-f778c10bed51) EXECUTE sofia/internal/1001@192.168.0.12 set(RFC2822_DATE=Fri, 17 Dec 2010 08:56:52 +0000) 2010-12-17 08:56:52.359828 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [RFC2822_DATE]=[Fri, 17 Dec 2010 08:56:52 +0000] 2010-12-17 08:56:52.560975 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set uuid = 972cc1a6-09bb-11e0-a6ec-f778c10bed51 EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK ) 2010-12-17 08:56:52.560975 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK ] 2010-12-17 08:56:52.688204 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set type = uuid-standby EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK ) 2010-12-17 08:56:52.689138 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK ] 2010-12-17 08:56:52.868963 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set status = Available (On Demand) EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK ) 2010-12-17 08:56:52.868963 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK ] 2010-12-17 08:56:53.097073 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = Waiting EXECUTE sofia/internal/1001@192.168.0.12 set(res=+OK ) 2010-12-17 08:56:53.097073 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [res]=[+OK ] EXECUTE sofia/internal/1001@192.168.0.12 set(cc_warning_tone=tone_stream://%(600,0,500,600,700)) 2010-12-17 08:56:53.097073 [DEBUG] mod_dptools.c:1028 sofia/internal/1001@192.168.0.12 SET [cc_warning_tone]=[tone_stream://%(600,0,500,600,700)] EXECUTE sofia/internal/1001@192.168.0.12 answer() 2010-12-17 08:56:53.210327 [DEBUG] sofia_glue.c:2976 AUDIO RTP [sofia/internal/1001@192.168.0.12] 192.168.0.12 port 31788 -> 192.168.0.12 port 8000 codec: 8 ms: 20 2010-12-17 08:56:53.211257 [DEBUG] switch_rtp.c:1423 Starting timer [soft] 160 bytes per 20ms 2010-12-17 08:56:53.212182 [DEBUG] sofia_glue.c:3198 Set 2833 dtmf send payload to 101 2010-12-17 08:56:53.212182 [DEBUG] sofia_glue.c:3203 Set 2833 dtmf receive payload to 101 2010-12-17 08:56:53.212182 [DEBUG] mod_sofia.c:683 Local SDP sofia/internal/1001@192.168.0.12: v=0 o=FreeSWITCH 1292544425 1292544426 IN IP4 192.168.0.12 s=FreeSWITCH c=IN IP4 192.168.0.12 t=0 0 m=audio 31788 RTP/AVP 8 101 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv 2010-12-17 08:56:53.212182 [DEBUG] switch_core_session.c:676 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 08:56:53.212182 [DEBUG] switch_channel.c:2692 (sofia/internal/1001@192.168.0.12) Callstate Change RINGING -> ACTIVE 2010-12-17 08:56:53.212182 [NOTICE] mod_dptools.c:920 Channel [sofia/internal/1001@192.168.0.12] has been answered EXECUTE sofia/internal/1001@192.168.0.12 playback(local_stream://default) 2010-12-17 08:56:53.212182 [DEBUG] mod_local_stream.c:421 Opening Stream [default] 8000hz 2010-12-17 08:56:53.212182 [DEBUG] switch_ivr_play_say.c:1204 Codec Activated L16@8000hz 1 channels 20ms 2010-12-17 08:56:53.212182 [DEBUG] sofia.c:4593 Channel sofia/internal/1001@192.168.0.12 entering state [completed][200] 2010-12-17 08:56:53.230183 [DEBUG] sofia.c:4593 Channel sofia/internal/1001@192.168.0.12 entering state [ready][200] 2010-12-17 08:56:53.288941 [DEBUG] switch_rtp.c:2549 Correct ip/port confirmed. @Call From CellPhone @ EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 transfer(ES_CALLCENTER XML default) 2010-12-17 09:01:17.168117 [DEBUG] switch_ivr.c:1597 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_EXECUTE -> CS_ROUTING 2010-12-17 09:01:17.168117 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:17.168117 [DEBUG] switch_core_session.c:676 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:17.168117 [NOTICE] switch_ivr.c:1603 Transfer sofia/external/351XXXXXXX@213.X.X.X:5060 to XML[ES_CALLCENTER@default] 2010-12-17 09:01:17.168117 [DEBUG] mod_python.c:191 Finished calling python script 2010-12-17 09:01:17.168117 [DEBUG] switch_cpp.cpp:972 sofia/external/351XXXXXXX@213.X.X.X:5060 destroy/unlink session from object 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:366 (sofia/external/351XXXXXXX@213.X.X.X:5060) State EXECUTE going to sleep 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_ROUTING 2010-12-17 09:01:17.168117 [DEBUG] switch_channel.c:1615 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change ACTIVE -> RINGING 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:359 (sofia/external/351XXXXXXX@213.X.X.X:5060) State ROUTING 2010-12-17 09:01:17.168117 [DEBUG] mod_sofia.c:149 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA ROUTING 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:77 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard ROUTING 2010-12-17 09:01:17.168117 [INFO] mod_dialplan_xml.c:331 Processing 351XXXXXXX <351XXXXXXX>->ES_CALLCENTER in context default Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->agent_login] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [agent_login] destination_number(ES_CALLCENTER) =~ /^4009$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->agent_logoff] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [agent_logoff] destination_number(ES_CALLCENTER) =~ /^4001$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->unloop] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->tod_example] continue=true Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Date/Time Match (PASS) [tod_example] break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action set(open=true) Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->holiday_example] continue=true Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Date/Time Match (FAIL) [holiday_example] break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->global-intercept] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [global-intercept] destination_number(ES_CALLCENTER) =~ /^886$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->group-intercept] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [group-intercept] destination_number(ES_CALLCENTER) =~ /^\*8$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->intercept-ext] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [intercept-ext] destination_number(ES_CALLCENTER) =~ /^\*\*(\d+)$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->redial] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [redial] destination_number(ES_CALLCENTER) =~ /^(redial|870)$/ break=on-false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->global] continue=true Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [global] ${call_debug}(false) =~ /^true$/ break=never Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (FAIL) [global] ${sip_has_crypto}() =~ /^(AES_CM_128_HMAC_SHA1_32|AES_CM_128_HMAC_SHA1_80)$/ break=never Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Absolute Condition [global] Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hash(insert/${domain_name}-spymap/${caller_id_number}/${uuid}) Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hash(insert/${domain_name}-last_dial/${caller_id_number}/${destination_number}) Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hash(insert/${domain_name}-last_dial/global/${uuid}) Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action set(RFC2822_DATE=${strftime(%a, %d %b %Y %T %z)}) Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 parsing [default->snom-demo-2] continue=false Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Regex (PASS) [Spain] destination_number(ES_CALLCENTER) =~ /^ES_CALLCENTER$/ break=on-true Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action answer() Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action callcenter(spain@default) Dialplan: sofia/external/351XXXXXXX@213.X.X.X:5060 Action hangup() 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:119 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_ROUTING -> CS_EXECUTE 2010-12-17 09:01:17.168117 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:359 (sofia/external/351XXXXXXX@213.X.X.X:5060) State ROUTING going to sleep 2010-12-17 09:01:17.168117 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_EXECUTE 2010-12-17 09:01:17.168117 [DEBUG] switch_channel.c:1617 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change RINGING -> ACTIVE 2010-12-17 09:01:17.171862 [DEBUG] switch_core_state_machine.c:366 (sofia/external/351XXXXXXX@213.X.X.X:5060) State EXECUTE 2010-12-17 09:01:17.171862 [DEBUG] mod_sofia.c:242 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA EXECUTE 2010-12-17 09:01:17.171862 [DEBUG] switch_core_state_machine.c:157 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard EXECUTE EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 set(open=true) 2010-12-17 09:01:17.173011 [DEBUG] mod_dptools.c:1028 sofia/external/351XXXXXXX@213.X.X.X:5060 SET [open]=[true] EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 hash(insert/192.168.0.12-spymap/351XXXXXXX/2e3d8c9c-09bc-11e0-a6f4-f778c10bed51) EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 hash(insert/192.168.0.12-last_dial/351XXXXXXX/ES_CALLCENTER) EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 hash(insert/192.168.0.12-last_dial/global/2e3d8c9c-09bc-11e0-a6f4-f778c10bed51) EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 set(RFC2822_DATE=Fri, 17 Dec 2010 09:01:17 +0000) 2010-12-17 09:01:17.173961 [DEBUG] mod_dptools.c:1028 sofia/external/351XXXXXXX@213.X.X.X:5060 SET [RFC2822_DATE]=[Fri, 17 Dec 2010 09:01:17 +0000] EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 answer() EXECUTE sofia/external/351XXXXXXX@213.X.X.X:5060 callcenter(spain@default) 2010-12-17 09:01:17.308673 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = Receiving 2010-12-17 09:01:17.502119 [DEBUG] mod_local_stream.c:421 Opening Stream [default] 8000hz 2010-12-17 09:01:17.502119 [DEBUG] switch_ivr_play_say.c:1204 Codec Activated L16@8000hz 1 channels 20ms 2010-12-17 09:01:17.502119 [DEBUG] switch_core_session.c:902 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:17.509739 [DEBUG] switch_ivr.c:563 sofia/internal/1001@192.168.0.12 Command Execute playback(tone_stream://%(600,0,500,600,700)) EXECUTE sofia/internal/1001@192.168.0.12 playback(tone_stream://%(600,0,500,600,700)) 2010-12-17 09:01:17.509739 [DEBUG] switch_ivr_play_say.c:1204 Codec Activated L16@8000hz 1 channels 20ms 2010-12-17 09:01:17.869608 [DEBUG] mod_callcenter.c:1166 Updated tier: Agent 1001@192.168.0.12 in Queue spain@default set state = Active Inbound 2010-12-17 09:01:18.004244 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = In a queue call 2010-12-17 09:01:18.007260 [DEBUG] switch_core_media_bug.c:360 Attaching BUG to sofia/external/351XXXXXXX@213.X.X.X:5060 2010-12-17 09:01:18.007260 [DEBUG] mod_callcenter.c:1478 Agent 1001@192.168.0.12 answered "351XXXXXXX" <351XXXXXXX> from queue spain@default (Recorded) 2010-12-17 09:01:18.007260 [DEBUG] switch_ivr_bridge.c:1472 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_EXECUTE -> CS_HIBERNATE 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:18.007260 [DEBUG] switch_ivr_bridge.c:1474 (sofia/internal/1001@192.168.0.12) State Change CS_EXECUTE -> CS_HIBERNATE 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:738 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.007260 [DEBUG] switch_core_session.c:738 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:18.012439 [DEBUG] switch_ivr_play_say.c:1533 done playing file 2010-12-17 09:01:18.012439 [DEBUG] switch_ivr_play_say.c:1533 done playing file 2010-12-17 09:01:18.029762 [DEBUG] switch_ivr_play_say.c:1533 done playing file 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:366 (sofia/internal/1001@192.168.0.12) State EXECUTE going to sleep 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_HIBERNATE 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:381 (sofia/internal/1001@192.168.0.12) State HIBERNATE 2010-12-17 09:01:18.029762 [DEBUG] mod_sofia.c:223 sofia/internal/1001@192.168.0.12 SOFIA HIBERNATE 2010-12-17 09:01:18.029762 [DEBUG] switch_ivr_bridge.c:714 (sofia/internal/1001@192.168.0.12) State Change CS_HIBERNATE -> CS_RESET 2010-12-17 09:01:18.029762 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:381 (sofia/internal/1001@192.168.0.12) State HIBERNATE going to sleep 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_RESET 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:362 (sofia/internal/1001@192.168.0.12) State RESET 2010-12-17 09:01:18.029762 [DEBUG] mod_sofia.c:167 sofia/internal/1001@192.168.0.12 SOFIA RESET 2010-12-17 09:01:18.029762 [DEBUG] switch_ivr_bridge.c:699 sofia/internal/1001@192.168.0.12 CUSTOM RESET 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:66 sofia/internal/1001@192.168.0.12 Standard RESET 2010-12-17 09:01:18.029762 [DEBUG] switch_core_state_machine.c:362 (sofia/internal/1001@192.168.0.12) State RESET going to sleep 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:366 (sofia/external/351XXXXXXX@213.X.X.X:5060) State EXECUTE going to sleep 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_HIBERNATE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:381 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HIBERNATE 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:223 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA HIBERNATE 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:714 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_HIBERNATE -> CS_RESET 2010-12-17 09:01:18.191780 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:381 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HIBERNATE going to sleep 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_RESET 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:362 (sofia/external/351XXXXXXX@213.X.X.X:5060) State RESET 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:167 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA RESET 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:699 sofia/external/351XXXXXXX@213.X.X.X:5060 CUSTOM RESET 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:706 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_RESET -> CS_SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:362 (sofia/external/351XXXXXXX@213.X.X.X:5060) State RESET going to sleep 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:372 (sofia/external/351XXXXXXX@213.X.X.X:5060) State SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:560 SOFIA SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:724 sofia/external/351XXXXXXX@213.X.X.X:5060 CUSTOM SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:744 (sofia/internal/1001@192.168.0.12) State Change CS_RESET -> CS_SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:372 (sofia/internal/1001@192.168.0.12) State SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] mod_sofia.c:560 SOFIA SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_ivr_bridge.c:724 sofia/internal/1001@192.168.0.12 CUSTOM SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:204 sofia/internal/1001@192.168.0.12 Standard SOFT_EXECUTE 2010-12-17 09:01:18.191780 [DEBUG] switch_core_state_machine.c:372 (sofia/internal/1001@192.168.0.12) State SOFT_EXECUTE going to sleep 2010-12-17 09:01:18.211706 [DEBUG] switch_ivr_bridge.c:1129 (sofia/internal/1001@192.168.0.12) State Change CS_SOFT_EXECUTE -> CS_CONSUME_MEDIA 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_CONSUME_MEDIA 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:378 (sofia/internal/1001@192.168.0.12) State CONSUME_MEDIA 2010-12-17 09:01:18.212617 [DEBUG] switch_ivr_bridge.c:663 sofia/internal/1001@192.168.0.12 CUSTOM HOLD 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:378 (sofia/internal/1001@192.168.0.12) State CONSUME_MEDIA going to sleep 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:676 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:676 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:01:18.212617 [DEBUG] switch_ivr_bridge.c:1226 (sofia/internal/1001@192.168.0.12) State Change CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA 2010-12-17 09:01:18.212617 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_EXCHANGE_MEDIA 2010-12-17 09:01:18.212617 [DEBUG] switch_core_state_machine.c:369 (sofia/internal/1001@192.168.0.12) State EXCHANGE_MEDIA 2010-12-17 09:01:18.212617 [DEBUG] mod_sofia.c:554 SOFIA EXCHANGE_MEDIA 2010-12-17 09:01:18.213529 [DEBUG] switch_core_session.c:738 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:01:18.213529 [DEBUG] switch_core_session.c:738 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] @NOW THE CALLER HANGUPS@ 2010-12-17 09:02:51.110381 [DEBUG] switch_channel.c:2455 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change ACTIVE -> HANGUP 2010-12-17 09:02:51.110381 [NOTICE] sofia.c:528 Hangup sofia/external/351XXXXXXX@213.X.X.X:5060 [CS_SOFT_EXECUTE] [NORMAL_CLEARING] 2010-12-17 09:02:51.110381 [DEBUG] switch_channel.c:2471 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [KILL] 2010-12-17 09:02:51.110381 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:477 sofia/external/351XXXXXXX@213.X.X.X:5060 ending bridge by request from write function 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:483 sofia/external/351XXXXXXX@213.X.X.X:5060 ending bridge by request from read function 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:564 BRIDGE THREAD DONE [sofia/external/351XXXXXXX@213.X.X.X:5060] 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:584 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:564 BRIDGE THREAD DONE [sofia/internal/1001@192.168.0.12] 2010-12-17 09:02:51.132485 [DEBUG] switch_ivr_bridge.c:584 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:02:51.132485 [DEBUG] switch_channel.c:2455 (sofia/internal/1001@192.168.0.12) Callstate Change ACTIVE -> HANGUP 2010-12-17 09:02:51.132485 [NOTICE] switch_ivr_bridge.c:636 Hangup sofia/internal/1001@192.168.0.12 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING] 2010-12-17 09:02:51.132485 [DEBUG] switch_channel.c:2471 Send signal sofia/internal/1001@192.168.0.12 [KILL] 2010-12-17 09:02:51.133440 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:369 (sofia/internal/1001@192.168.0.12) State EXCHANGE_MEDIA going to sleep 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_HANGUP 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:557 (sofia/internal/1001@192.168.0.12) State HANGUP 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:453 sofia/internal/1001@192.168.0.12 Overriding SIP cause 480 with 200 from the other leg 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:459 Channel sofia/internal/1001@192.168.0.12 hanging up, cause: NORMAL_CLEARING 2010-12-17 09:02:51.133440 [DEBUG] switch_ivr_bridge.c:1297 sofia/internal/1001@192.168.0.12 skip receive message [UNBRIDGE] (channel is hungup already) 2010-12-17 09:02:51.133440 [DEBUG] switch_ivr_bridge.c:1300 sofia/external/351XXXXXXX@213.X.X.X:5060 skip receive message [UNBRIDGE] (channel is hungup already) 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:372 (sofia/external/351XXXXXXX@213.X.X.X:5060) State SOFT_EXECUTE going to sleep 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_HANGUP 2010-12-17 09:02:51.133440 [DEBUG] switch_ivr_async.c:936 Stop recording file /usr/local/freeswitch/recordings/2e3d8c9c-09bc-11e0-a6f4-f778c10bed51.wav 2010-12-17 09:02:51.133440 [DEBUG] switch_core_media_bug.c:413 Removing BUG from sofia/external/351XXXXXXX@213.X.X.X:5060 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:557 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HANGUP 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:453 sofia/external/351XXXXXXX@213.X.X.X:5060 Overriding SIP cause 480 with 200 from the other leg 2010-12-17 09:02:51.133440 [DEBUG] mod_sofia.c:459 Channel sofia/external/351XXXXXXX@213.X.X.X:5060 hanging up, cause: NORMAL_CLEARING 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:46 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard HANGUP, cause: NORMAL_CLEARING 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:557 (sofia/external/351XXXXXXX@213.X.X.X:5060) State HANGUP going to sleep 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:351 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_HANGUP -> CS_REPORTING 2010-12-17 09:02:51.133440 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:320 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_REPORTING 2010-12-17 09:02:51.133440 [DEBUG] switch_core_state_machine.c:617 (sofia/external/351XXXXXXX@213.X.X.X:5060) State REPORTING 2010-12-17 09:02:51.422687 [DEBUG] mod_sofia.c:502 Sending BYE to sofia/internal/1001@192.168.0.12 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:46 sofia/internal/1001@192.168.0.12 Standard HANGUP, cause: NORMAL_CLEARING 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:557 (sofia/internal/1001@192.168.0.12) State HANGUP going to sleep 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:351 (sofia/internal/1001@192.168.0.12) State Change CS_HANGUP -> CS_REPORTING 2010-12-17 09:02:51.422687 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:320 (sofia/internal/1001@192.168.0.12) Running State Change CS_REPORTING 2010-12-17 09:02:51.422687 [DEBUG] switch_core_state_machine.c:617 (sofia/internal/1001@192.168.0.12) State REPORTING 2010-12-17 09:02:52.051416 [DEBUG] mod_callcenter.c:1045 Updated Agent 1001@192.168.0.12 set state = Idle 2010-12-17 09:02:52.211032 [DEBUG] switch_core_state_machine.c:53 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard REPORTING, cause: NORMAL_CLEARING 2010-12-17 09:02:52.211032 [DEBUG] switch_core_state_machine.c:617 (sofia/external/351XXXXXXX@213.X.X.X:5060) State REPORTING going to sleep 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:345 (sofia/external/351XXXXXXX@213.X.X.X:5060) State Change CS_REPORTING -> CS_DESTROY 2010-12-17 09:02:52.211973 [DEBUG] switch_core_session.c:1064 Send signal sofia/external/351XXXXXXX@213.X.X.X:5060 [BREAK] 2010-12-17 09:02:52.211973 [DEBUG] switch_core_session.c:1231 Session 48 (sofia/external/351XXXXXXX@213.X.X.X:5060) Locked, Waiting on external entities 2010-12-17 09:02:52.211973 [NOTICE] switch_core_session.c:1249 Session 48 (sofia/external/351XXXXXXX@213.X.X.X:5060) Ended 2010-12-17 09:02:52.211973 [NOTICE] switch_core_session.c:1251 Close Channel sofia/external/351XXXXXXX@213.X.X.X:5060 [CS_DESTROY] 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:449 (sofia/external/351XXXXXXX@213.X.X.X:5060) Callstate Change HANGUP -> DOWN 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:452 (sofia/external/351XXXXXXX@213.X.X.X:5060) Running State Change CS_DESTROY 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:462 (sofia/external/351XXXXXXX@213.X.X.X:5060) State DESTROY 2010-12-17 09:02:52.211973 [DEBUG] mod_sofia.c:364 sofia/external/351XXXXXXX@213.X.X.X:5060 SOFIA DESTROY 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:60 sofia/external/351XXXXXXX@213.X.X.X:5060 Standard DESTROY 2010-12-17 09:02:52.211973 [DEBUG] switch_core_state_machine.c:462 (sofia/external/351XXXXXXX@213.X.X.X:5060) State DESTROY going to sleep 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:53 sofia/internal/1001@192.168.0.12 Standard REPORTING, cause: NORMAL_CLEARING 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:617 (sofia/internal/1001@192.168.0.12) State REPORTING going to sleep 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:345 (sofia/internal/1001@192.168.0.12) State Change CS_REPORTING -> CS_DESTROY 2010-12-17 09:02:52.504994 [DEBUG] switch_core_session.c:1064 Send signal sofia/internal/1001@192.168.0.12 [BREAK] 2010-12-17 09:02:52.504994 [DEBUG] switch_core_session.c:1231 Session 47 (sofia/internal/1001@192.168.0.12) Locked, Waiting on external entities 2010-12-17 09:02:52.504994 [NOTICE] switch_core_session.c:1249 Session 47 (sofia/internal/1001@192.168.0.12) Ended 2010-12-17 09:02:52.504994 [NOTICE] switch_core_session.c:1251 Close Channel sofia/internal/1001@192.168.0.12 [CS_DESTROY] 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:449 (sofia/internal/1001@192.168.0.12) Callstate Change HANGUP -> DOWN 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:452 (sofia/internal/1001@192.168.0.12) Running State Change CS_DESTROY 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:462 (sofia/internal/1001@192.168.0.12) State DESTROY 2010-12-17 09:02:52.504994 [DEBUG] mod_sofia.c:364 sofia/internal/1001@192.168.0.12 SOFIA DESTROY 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:60 sofia/internal/1001@192.168.0.12 Standard DESTROY 2010-12-17 09:02:52.504994 [DEBUG] switch_core_state_machine.c:462 (sofia/internal/1001@192.168.0.12) State DESTROY going to sleep @Both Ends gets disconnected no transfer :( @ My Dialplan <condition field="destination_number" expression="^(10400)$"> <action application="set" data="res=${callcenter_config(agent set uuid ${caller_id_number}@${domain_name} '${uuid}')}" /> <action application="set" data="res=${callcenter_config(agent set type ${caller_id_number}@${domain_name} 'uuid-standby')}" /> <action application="set" data="res=${callcenter_config(agent set status ${caller_id_number}@${domain_name} 'Available (On Demand)')}" /> <action application="set" data="res=${callcenter_config(agent set state ${caller_id_number}@${domain_name} 'Waiting')}" /> <action application="set" data="cc_warning_tone=tone_stream://%(600,0,500,600,700)"/> <action application="answer" /> <action application="playback" data="local_stream://default"/> <action application="transfer" data="10400 XML default"/> </condition>
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