def customer
    @customer = params[:name]
    @tickets = Rt::Ticket.customer_billables( :customer => params[:name] )
    @tickets = @tickets.sort {|a,b| b.resolved <=> a.resolved }
    @total_amount = @tickets.map { |t| t.amount.to_f }.sum.to_f || 0
    @total_hours = @tickets.map { |t| t.hours.to_f }.sum.to_f || 0
    @selected_tickets = params[:tickets].collect {|x| x.to_i} rescue [0]
  end