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REL 133 Week 5 Individual Assignment Common Elements of East

Olkach Nov 29th, 2014 165 Never
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  1.  
  2.   This archive file of MGT 420 Final Exam shows the solutions to the following problems: 1) __________ refers to the propensity for a product to perform consistently over its useful life.
  3. 2) Like engineers, operations managers are very concerned about product and process design. However, rather than focusing on only the technical aspects of those activities, operations concentrates on the __________ of these activities.
  4. 3) __________ refers to the efficiency with which a product achieves its intended purpose.
  5. 4) Which type of power is derived from the possession of special knowledge (or the assumption that a person has special knowledge)?
  6. 5) __________ is the process by which a leader influences a group to move toward the attainment of superordinate goals.
  7. 6) __________ goals are those goals that pertain to achieving a higher end that benefits not just the individual, but the group.
  8. 7) __________ is concerned with monitoring process capability and process stability.
  9. 8) Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process.
  10. 9) A firm
  11. Business - Management
  12.  1) __________ refers to the propensity for a product to perform consistently over its useful life.
  13.  
  14.  A.  Conformance  
  15.  
  16.  B.  Serviceability  
  17.  
  18.  C.  Reliability  
  19.  
  20.  D.  Durability  
  21.  
  22.  E.  Perceived quality
  23.  
  24.  2) Like engineers, operations managers are very concerned about product and process design. However, rather than focusing on only the technical aspects of those activities, operations concentrates on the __________ of these activities.
  25.  
  26.  A.  Economics  
  27.  
  28.  B.  Marketing  
  29.  
  30.  C.  Staffing  
  31.  
  32.  D.  Financing  
  33.  
  34.  E.  Management
  35.  
  36.  3) __________ refers to the efficiency with which a product achieves its intended purpose.
  37.  
  38.  A.  Performance  
  39.  
  40.  B.  Serviceability  
  41.  
  42.  C.  Conformance  
  43.  
  44.  D.  Features  
  45.  
  46.  E.  Reliability
  47.  
  48.  4) Which type of power is derived from the possession of special knowledge (or the assumption that a person has special knowledge)?
  49.  
  50.  A.  Power of expertise  
  51.  
  52.  B.  Legitimate power  
  53.  
  54.  C.  Referent power  
  55.  
  56.  D.  Reward power  
  57.  
  58.  E.  Coercive power
  59.  
  60.  5) __________ is the process by which a leader influences a group to move toward the attainment of superordinate goals.
  61.  
  62.  A.  Leadership  
  63.  
  64.  B.  Controlling  
  65.  
  66.  C.  Organizing  
  67.  
  68.  D.  Empowerment  
  69.  
  70.  E.  Planning
  71.  
  72.  6) __________ goals are those goals that pertain to achieving a higher end that benefits not just the individual, but the group.
  73.  
  74.  A.  Substantive  
  75.  
  76.  B.  Hierarchical  
  77.  
  78.  C.  Superordinate   
  79.  
  80.  D.  Deterministic  
  81.  
  82.  E.  Empowerment-related
  83.  
  84.  7) __________ is concerned with monitoring process capability and process stability.
  85.  
  86.  A.  Reengineering  
  87.  
  88.  B.  Life testing  
  89.  
  90.  C.  Concurrent engineering  
  91.  
  92.  D.  Statistical process control  
  93.  
  94.  E.  Redundancy testing
  95.  
  96.  8) Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process.
  97.  
  98.  A.  defining  
  99.  
  100.  B.  controlling  
  101.  
  102.  C.  improving  
  103.  
  104.  D.  measuring  
  105.  
  106.  E.  analyzing
  107.  
  108.  9) A firm’s understanding of the customers, their needs, and their wants is referred to as:
  109.  
  110.  A.  customer culture  
  111.  
  112.  B.  closeness to customers  
  113.  
  114.  C.  cultural richness  
  115.  
  116.  D.  customer conformance  
  117.  
  118.  E.  internal customer perspective
  119.  
  120.  10) The three aspe
  121.  
  122. To download this tutorial follow the link - https://bitly.com/1wyPwpS
  123.  
  124. Take extra writing utensils with you to your tests. There is always a strong possibility that your pencil could break or that your pen could run out of ink while you're doing your test. Having a backup writing utensil can help you continue your test without being distracted by having to sharpen a pencil or refill a pen.
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