Fuckin Bell Techs

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Chat representative Sherry has joined the session and is ready to help. To start, please provide your name and home phone number.
Sherry: Hello, thanks for visiting bell.ca. How can I help you today?
Jason: Hi Sherry, I'm trying to figure out the services available at 71 Gertrude St Hamilton, ON L8L 4B9
Sherry: Sure, I can help you with that.
Sherry: May I know the services you have with Bell at present?
Jason: fibe tv, internet and phone
Sherry: Thank you for being a loyal customer to Bell.
Sherry: May I know the services you would like to have with Bell?
Jason: now, I visited this place yesterday and I saw a fibe box on the side of the house like I have here now, but when I check the services it says they aren't available.
Jason: the tenant says that is former roommate had fiber, but, once again, the site shows no services available.
Jason: I would like to move the same services there.
Sherry: Thank you for your information.
Sherry: May I have your Bell Home Phone number to check the available Bell services at your place?
Jason: 450 434 4938
Sherry: Thank you for your information.
Sherry: Let me check that information for you. Please give me a moment.
Sherry: Just wondering, your new place is basement?
Jason: yes, it has a basement
Sherry: Thank you.
Jason: also, when I move, what do I do with my current equipment? Take it with me?
Sherry: Your new address was verified for the fibe internet, satellite tv and home phone service.
Jason: so, fibe internet is not the fiber like I have now, correct
Sherry: You need to carry the receivers and modem and set up the service at your new place.
Jason: what are the speeds available for the internet there? We use more internet than we do tv.
Sherry: Both will be same.
Sherry: Just wondering, may I now your existing internet plan>
Jason: unlimited
Jason: both with be the same?
Jason: 50/50 Fiber
Jason: with=will
Sherry: We offer only fibre optic internet service.
Sherry: You new address was verified for the fibe 50/10 plan.
Jason: see, that is the copper connection, it's not 100% fiber
Sherry: Bell has the LARGEST Fibre network in the country.  Fiber delivers faster and more consistent speeds. It is proven to be a superior technology.  We are also faster to the top 50 web sites.
Jason: that's fine though, just curious what is in the area. Is there dedicated fiber in Hamilton area ?
Sherry: Bell delivers super fast Internet over a dedicated line at unbeatable value.  Super fast speeds over the largest fibre optic network in the country, a dedicated access, unlike cable which is shared which makes it perfect for laptops and tablets.
Jason: heh, I understand that Sherry. I'm a CCNA/ Systems Administrator by trade.
Jason: Let me ask this. is there any areas in hamilton, that offer 50/50 or 175/175 connections?
Sherry: That's great!
Sherry: Yes, I checked with your request.
Sherry: For that plans is not available now, however it will be available soon within few months.
Sherry: I'd like to help you with that but unfortunately I don't have any ETA (Estimated Time of Arrival) for Bell Internet at your area.
Sherry: However, you can call our Bell Internet specialists for this request.
Sherry: Please call: Your area code +310-SURF (7873) (no charge) or Elsewhere in Canada: 1 800 773-2121
Sherry: I know we are working very hard to expand the coverage area every day and we hope to serve your area very soon. Thank you for understanding!
Jason: alright, does that mean that any area that is 50/10 will get the upgrade then?
Sherry: Yes, you can get 50/10 plan at your new place.
Jason: Alright, thank you Sherry for your time.
Sherry: You are most welcome.
Sherry: If there is anything at all, please visit our online chat support.
Sherry: I will be here to help you.
Sherry: Thanks a lot for your understanding.
Sherry: It's really nice chatting with you.