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  1. HTTP Status 500 – Internal Server Error
  2.  
  3. Type Exception Report
  4.  
  5. Message org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp
  6.  
  7. Description The server encountered an unexpected condition that prevented it from fulfilling the request.
  8.  
  9. Exception
  10.  
  11. org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp
  12. org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:586)
  13. org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:404)
  14. org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
  15. org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
  16. javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
  17. org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
  18. com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
  19. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  20. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  21. com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
  22. com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
  23. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  24. com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
  25. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  26. com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
  27. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  28. com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:42)
  29. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  30. com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
  31. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  32. com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
  33. com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
  34. com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:45)
  35. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  36. com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
  37. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  38. com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
  39. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  40. com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
  41. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  42. com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
  43. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  44. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  45. com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
  46. com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:145)
  47. com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
  48. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  49. com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
  50. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  51. com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
  52. com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
  53. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  54. com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
  55. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  56. com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
  57. com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
  58. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  59. com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
  60. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  61. com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
  62. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  63. com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:59)
  64. com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
  65. com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
  66. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  67. com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
  68. com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
  69. com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
  70. com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
  71. com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
  72. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  73.  
  74. Root Cause
  75.  
  76. org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp
  77. org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:191)
  78. org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:395)
  79. org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
  80. org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
  81. javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
  82. org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
  83. com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
  84. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  85. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  86. com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
  87. com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
  88. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  89. com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
  90. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  91. com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
  92. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  93. com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:42)
  94. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  95. com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
  96. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  97. com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
  98. com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
  99. com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:45)
  100. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  101. com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
  102. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  103. com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
  104. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  105. com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
  106. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  107. com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
  108. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  109. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  110. com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
  111. com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:145)
  112. com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
  113. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  114. com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
  115. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  116. com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
  117. com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
  118. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  119. com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
  120. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  121. com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
  122. com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
  123. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  124. com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
  125. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  126. com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
  127. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  128. com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:59)
  129. com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
  130. com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
  131. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  132. com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
  133. com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
  134. com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
  135. com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
  136. com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
  137. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  138.  
  139. Root Cause
  140.  
  141. java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp
  142. java.net.URLClassLoader.findClass(URLClassLoader.java:382)
  143. org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:128)
  144. org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:59)
  145. org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:186)
  146. org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:395)
  147. org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
  148. org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
  149. javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
  150. org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
  151. com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
  152. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  153. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  154. com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)
  155. com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
  156. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  157. com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)
  158. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  159. com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)
  160. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  161. com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:42)
  162. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  163. com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)
  164. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  165. com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
  166. com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)
  167. com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:45)
  168. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  169. com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
  170. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  171. com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
  172. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  173. com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)
  174. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  175. com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)
  176. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  177. com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
  178. com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)
  179. com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:145)
  180. com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)
  181. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  182. com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)
  183. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  184. com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)
  185. com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)
  186. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  187. com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)
  188. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  189. com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
  190. com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)
  191. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  192. com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)
  193. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  194. com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)
  195. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  196. com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:59)
  197. com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
  198. com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
  199. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  200. com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)
  201. com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
  202. com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)
  203. com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)
  204. com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
  205. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
  206.  
  207. Note The full stack trace of the root cause is available in the server logs.
  208. Apache Tomcat/9.0.12
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