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  1. <form action="/otrs/customer.pl#FollowUp" method="post" enctype="multipart/form-data" name="compose" id="ReplyCustomerTicket" class="Validate PreventMultipleSubmits" novalidate="novalidate"><input type="hidden" name="ChallengeToken" value="7lW4L4YA2o3Hs83M0LPSTjP3Wnlp0Cvy">
  2.             <input type="hidden" name="Action" value="CustomerTicketZoom">
  3.             <input type="hidden" name="Subaction" value="Store">
  4.             <input type="hidden" name="TicketID" value="268">
  5.             <input type="hidden" name="ArticleID" value="546">
  6.             <input type="hidden" name="FormID" value="1529539990.12071557.3032757">
  7.             <input type="hidden" name="FromChatID" value="">
  8.             <div id="Messages" style="
  9.    display: grid;
  10.    grid-template-rows: 150px 300px;
  11. ">
  12.                 <div class="agent-webrequest Visible" style="
  13.    position: relative;
  14.    width: 50%;
  15.    right: -386px;
  16.    z-index: 999;
  17. ">
  18.                     <div class="MessageHeader">
  19.  
  20.  
  21.                         <h3><a href="/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=2018061910000091;ArticleID=543">Rita Maul – <span title="ewrqweqw">ewrqweqw</span></a></h3>
  22.  
  23.                         <span class="Age" title="19/06/2018 09:57:12">1 d 11 h </span>
  24.                         <div class="Clear"></div>
  25.                     </div>
  26.                     <input type="hidden" name="ArticleState" value="true">
  27.                     <div class="MessageBody">
  28.                         <div class="Details SeperatorRow">
  29.                             <div>
  30.                                 <div class="Label Switchable">De:</div>
  31.                                 <span title="&quot;Rita Maul&quot; <rita.maul@h2g2.com.br>">
  32.                                     <span class="Switch Hidden">"Rita Maul" &lt;rita.maul@h2g2.com.br&gt;</span>
  33.                                     <span class="Switch ">Rita Maul</span>
  34.                                 </span>
  35.                                 <div class="Clear"></div>
  36.                             </div>
  37.                             <div>
  38.                                 <div class="Label">Assunto:</div> <span title="ewrqweqw">ewrqweqw</span>
  39.                                 <div class="Clear"></div>
  40.                             </div>
  41.  
  42.  
  43.                         </div>
  44.                         <div class="MessageContent">
  45.                             <iframe sandbox="allow-same-origin allow-popups ms-allow-popups allow-popups-to-escape-sandbox" title="about:blank" frameborder="0" id="VisibleFrame" class="VisibleFrame" src="/otrs/customer.pl?Action=CustomerTicketAttachment;Subaction=HTMLView;ArticleID=543;FileID=1;OTRSCustomerInterface=QvomzdFmcYvpN4ZbXvn8sYAATIOi8YMK" style="height: 175px;"></iframe>
  46.                         </div>
  47.                     </div>
  48.                 </div>
  49.                 <div class="agent-webrequest Visible" style="
  50.    width:  50%;
  51. ">
  52.                     <div class="MessageHeader">
  53.  
  54.  
  55.                         <h3><a href="/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=2018061910000091;ArticleID=544">Rita Maul – <span title="qeqwe">qeqwe</span></a></h3>
  56.  
  57.                         <span class="Age" title="19/06/2018 09:58:38">1 d 11 h </span>
  58.                         <div class="Clear"></div>
  59.                     </div>
  60.                     <input type="hidden" name="ArticleState" value="true">
  61.                     <div class="MessageBody">
  62.                         <div class="Details SeperatorRow">
  63.                             <div>
  64.                                 <div class="Label Switchable">De:</div>
  65.                                 <span title="&quot;Rita Maul&quot; <rita.maul@h2g2.com.br>">
  66.                                     <span class="Switch Hidden">"Rita Maul" &lt;rita.maul@h2g2.com.br&gt;</span>
  67.                                     <span class="Switch ">Rita Maul</span>
  68.                                 </span>
  69.                                 <div class="Clear"></div>
  70.                             </div>
  71.                             <div>
  72.                                 <div class="Label">Assunto:</div> <span title="qeqwe">qeqwe</span>
  73.                                 <div class="Clear"></div>
  74.                             </div>
  75.  
  76.  
  77.                         </div>
  78.                         <div class="MessageContent">
  79.                             <iframe sandbox="allow-same-origin allow-popups ms-allow-popups allow-popups-to-escape-sandbox" title="about:blank" frameborder="0" id="VisibleFrame" class="VisibleFrame" src="/otrs/customer.pl?Action=CustomerTicketAttachment;Subaction=HTMLView;ArticleID=544;FileID=1;OTRSCustomerInterface=QvomzdFmcYvpN4ZbXvn8sYAATIOi8YMK" style="height: 175px;"></iframe>
  80.                         </div>
  81.                     </div>
  82.                 </div>
  83.                 <div class="agent-webrequest Visible">
  84.                     <div class="MessageHeader">
  85.  
  86.  
  87.                         <h3><a href="/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=2018061910000091;ArticleID=545">Rita Maul – <span title="adaqda">adaqda</span></a></h3>
  88.  
  89.                         <span class="Age" title="19/06/2018 09:59:22">1 d 11 h </span>
  90.                         <div class="Clear"></div>
  91.                     </div>
  92.                     <input type="hidden" name="ArticleState" value="true">
  93.                     <div class="MessageBody">
  94.                         <div class="Details SeperatorRow">
  95.                             <div>
  96.                                 <div class="Label Switchable">De:</div>
  97.                                 <span title="&quot;Rita Maul&quot; <rita.maul@h2g2.com.br>">
  98.                                     <span class="Switch Hidden">"Rita Maul" &lt;rita.maul@h2g2.com.br&gt;</span>
  99.                                     <span class="Switch ">Rita Maul</span>
  100.                                 </span>
  101.                                 <div class="Clear"></div>
  102.                             </div>
  103.                             <div>
  104.                                 <div class="Label">Assunto:</div> <span title="adaqda">adaqda</span>
  105.                                 <div class="Clear"></div>
  106.                             </div>
  107.  
  108.  
  109.                         </div>
  110.                         <div class="MessageContent">
  111.                             <iframe sandbox="allow-same-origin allow-popups ms-allow-popups allow-popups-to-escape-sandbox" title="about:blank" frameborder="0" id="VisibleFrame" class="VisibleFrame" src="/otrs/customer.pl?Action=CustomerTicketAttachment;Subaction=HTMLView;ArticleID=545;FileID=1;OTRSCustomerInterface=QvomzdFmcYvpN4ZbXvn8sYAATIOi8YMK" style="height: 175px;"></iframe>
  112.                         </div>
  113.                     </div>
  114.                 </div>
  115.                 <div class="agent-webrequest Visible">
  116.                     <div class="MessageHeader">
  117.  
  118.  
  119.                         <h3><a href="/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=2018061910000091;ArticleID=546">Rita Maul – <span title="fasd">fasd</span></a></h3>
  120.  
  121.                         <span class="Age" title="19/06/2018 10:04:55">1 d 11 h </span>
  122.                         <div class="Clear"></div>
  123.                     </div>
  124.                     <input type="hidden" name="ArticleState" value="true">
  125.                     <div class="MessageBody">
  126.                         <div class="Details SeperatorRow">
  127.                             <div>
  128.                                 <div class="Label Switchable">De:</div>
  129.                                 <span title="&quot;Rita Maul&quot; <rita.maul@h2g2.com.br>">
  130.                                     <span class="Switch Hidden">"Rita Maul" &lt;rita.maul@h2g2.com.br&gt;</span>
  131.                                     <span class="Switch ">Rita Maul</span>
  132.                                 </span>
  133.                                 <div class="Clear"></div>
  134.                             </div>
  135.                             <div>
  136.                                 <div class="Label">Assunto:</div> <span title="fasd">fasd</span>
  137.                                 <div class="Clear"></div>
  138.                             </div>
  139.  
  140.  
  141.                         </div>
  142.                         <div class="MessageContent">
  143.                             <iframe sandbox="allow-same-origin allow-popups ms-allow-popups allow-popups-to-escape-sandbox" title="about:blank" frameborder="0" id="VisibleFrame" class="VisibleFrame" src="/otrs/customer.pl?Action=CustomerTicketAttachment;Subaction=HTMLView;ArticleID=546;FileID=1;OTRSCustomerInterface=QvomzdFmcYvpN4ZbXvn8sYAATIOi8YMK" style="height: 175px;"></iframe>
  144.                         </div>
  145.                     </div>
  146.                 </div>
  147.             </div> <!-- /Messages -->
  148.             <div class="ResponsiveSidebarContainer"><div id="ZoomSidebar">
  149.                 <ul id="Metadata">
  150.                     <li class="Header">
  151.                         <div class="MessageHeader">
  152.                             <h3>Informação</h3>
  153.                             <div class="Clear"></div>
  154.                         </div>
  155.                     </li>
  156.                     <li><span class="Key">Ticket#:</span> <span>2018061910000091</span></li>
  157.  
  158.                     <li><span class="Key">Estado:</span> <span title="novo">novo</span></li>
  159.                     <li><span class="Key">Prioridade:</span> <span title="3 Normal">3 Normal</span></li>
  160.                     <li><span class="Key">Fila:</span> <span title="Service Desk">Service Desk</span></li>
  161.                     <li><span class="Key">Processo:</span> <span title="RH - Admissão">RH - Admissão</span></li>
  162.                     <li><span class="Key">Atividade:</span> <span title="Financeiro - Criação de contas">Financeiro - Criação de contas</span></li>
  163.  
  164.  
  165.                 </ul>
  166.                 <ul id="Activities">
  167.                     <li class="Header">
  168.                         <div class="MessageHeader">
  169.                             <h3>Pŕoximos Passos</h3>
  170.                             <div class="Clear"></div>
  171.                         </div>
  172.                     </li>
  173.                     <li>Não existem diálogos disponíveis neste ponto do processo.</li>
  174.                 </ul>
  175.             </div></div>
  176.             <div id="FollowUp" class="">
  177.                 <div id="Messenger">
  178.                     <fieldset class="DontPrint">
  179.                         <div>
  180.                             <label for="Subject">
  181.                                 Assunto:
  182.                             </label>
  183.                             <input class="DontPrint" type="text" name="Subject" id="Subject" title="Assunto" value="Re: ewrqweqw">
  184.                             <div class="Clear"></div>
  185.                         </div>
  186.                         <div>
  187.                             <label for="RichText" class="Mandatory">
  188.                                 <span class="Marker">*</span>
  189.                                 Texto:
  190.                             </label>
  191.                            
  192. <script src="/otrs-web/js/thirdparty/ckeditor-4.5.6/ckeditor.js" type="text/javascript"></script>
  193.  
  194.                             <textarea title="Responder" id="RichText" class="RichText DontPrint Validate_RequiredRichText  HasCKEInstance" name="Body" rows="15" cols="78" style="visibility: hidden; display: none;"></textarea><div id="cke_RichText" class="cke_1 cke cke_reset cke_chrome cke_editor_RichText cke_ltr cke_browser_webkit" dir="ltr" lang="pt-br" role="application" aria-labelledby="cke_RichText_arialbl" style="width: 620px;"><span id="cke_RichText_arialbl" class="cke_voice_label">Editor de Rich Text, RichText</span><div class="cke_inner cke_reset" role="presentation"><span id="cke_1_top" class="cke_top cke_reset_all" role="presentation" style="height: auto; user-select: none;"><span id="cke_9" class="cke_voice_label">Barra de Ferramentas do Editor</span><span id="cke_1_toolbox" class="cke_toolbox" role="group" aria-labelledby="cke_9" onmousedown="return false;"><span id="cke_13" class="cke_toolbar" role="toolbar"><span class="cke_toolbar_start"></span><span class="cke_toolgroup" role="presentation"><a id="cke_14" class="cke_button cke_button__bold cke_button_off" href="javascript:void('Negrito')" title="Negrito" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_14_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(2,event);" onfocus="return CKEDITOR.tools.callFunction(3,event);" onclick="CKEDITOR.tools.callFunction(4,this);return false;"><span class="cke_button_icon cke_button__bold_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -24px;background-size:auto;">&nbsp;</span><span id="cke_14_label" class="cke_button_label cke_button__bold_label" aria-hidden="false">Negrito</span></a><a id="cke_15" class="cke_button cke_button__italic cke_button_off" href="javascript:void('Itálico')" title="Itálico" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_15_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(5,event);" onfocus="return CKEDITOR.tools.callFunction(6,event);" onclick="CKEDITOR.tools.callFunction(7,this);return false;"><span class="cke_button_icon cke_button__italic_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -48px;background-size:auto;">&nbsp;</span><span id="cke_15_label" class="cke_button_label cke_button__italic_label" aria-hidden="false">Itálico</span></a><a id="cke_16" class="cke_button cke_button__underline cke_button_off" href="javascript:void('Sublinhado')" title="Sublinhado" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_16_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(8,event);" onfocus="return CKEDITOR.tools.callFunction(9,event);" onclick="CKEDITOR.tools.callFunction(10,this);return false;"><span class="cke_button_icon cke_button__underline_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -144px;background-size:auto;">&nbsp;</span><span id="cke_16_label" class="cke_button_label cke_button__underline_label" aria-hidden="false">Sublinhado</span></a><a id="cke_17" class="cke_button cke_button__strike cke_button_off" href="javascript:void('Tachado')" title="Tachado" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_17_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(11,event);" onfocus="return CKEDITOR.tools.callFunction(12,event);" onclick="CKEDITOR.tools.callFunction(13,this);return false;"><span class="cke_button_icon cke_button__strike_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -72px;background-size:auto;">&nbsp;</span><span id="cke_17_label" class="cke_button_label cke_button__strike_label" aria-hidden="false">Tachado</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_18" class="cke_button cke_button__numberedlist cke_button_off" href="javascript:void('Lista numerada')" title="Lista numerada" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_18_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(14,event);" onfocus="return CKEDITOR.tools.callFunction(15,event);" onclick="CKEDITOR.tools.callFunction(16,this);return false;"><span class="cke_button_icon cke_button__numberedlist_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1416px;background-size:auto;">&nbsp;</span><span id="cke_18_label" class="cke_button_label cke_button__numberedlist_label" aria-hidden="false">Lista numerada</span></a><a id="cke_19" class="cke_button cke_button__bulletedlist cke_button_off" href="javascript:void('Lista sem números')" title="Lista sem números" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_19_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(17,event);" onfocus="return CKEDITOR.tools.callFunction(18,event);" onclick="CKEDITOR.tools.callFunction(19,this);return false;"><span class="cke_button_icon cke_button__bulletedlist_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1368px;background-size:auto;">&nbsp;</span><span id="cke_19_label" class="cke_button_label cke_button__bulletedlist_label" aria-hidden="false">Lista sem números</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_20" class="cke_button cke_button__outdent cke_button_disabled " href="javascript:void('Diminuir Recuo')" title="Diminuir Recuo" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_20_label" aria-haspopup="false" aria-disabled="true" onkeydown="return CKEDITOR.tools.callFunction(20,event);" onfocus="return CKEDITOR.tools.callFunction(21,event);" onclick="CKEDITOR.tools.callFunction(22,this);return false;"><span class="cke_button_icon cke_button__outdent_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1104px;background-size:auto;">&nbsp;</span><span id="cke_20_label" class="cke_button_label cke_button__outdent_label" aria-hidden="false">Diminuir Recuo</span></a><a id="cke_21" class="cke_button cke_button__indent cke_button_off" href="javascript:void('Aumentar Recuo')" title="Aumentar Recuo" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_21_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(23,event);" onfocus="return CKEDITOR.tools.callFunction(24,event);" onclick="CKEDITOR.tools.callFunction(25,this);return false;"><span class="cke_button_icon cke_button__indent_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1056px;background-size:auto;">&nbsp;</span><span id="cke_21_label" class="cke_button_label cke_button__indent_label" aria-hidden="false">Aumentar Recuo</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_22" class="cke_button cke_button__justifyleft cke_button_off" href="javascript:void('Alinhar Esquerda')" title="Alinhar Esquerda" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_22_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(26,event);" onfocus="return CKEDITOR.tools.callFunction(27,event);" onclick="CKEDITOR.tools.callFunction(28,this);return false;"><span class="cke_button_icon cke_button__justifyleft_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1176px;background-size:auto;">&nbsp;</span><span id="cke_22_label" class="cke_button_label cke_button__justifyleft_label" aria-hidden="false">Alinhar Esquerda</span></a><a id="cke_23" class="cke_button cke_button__justifycenter cke_button_off" href="javascript:void('Centralizar')" title="Centralizar" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_23_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(29,event);" onfocus="return CKEDITOR.tools.callFunction(30,event);" onclick="CKEDITOR.tools.callFunction(31,this);return false;"><span class="cke_button_icon cke_button__justifycenter_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1152px;background-size:auto;">&nbsp;</span><span id="cke_23_label" class="cke_button_label cke_button__justifycenter_label" aria-hidden="false">Centralizar</span></a><a id="cke_24" class="cke_button cke_button__justifyright cke_button_off" href="javascript:void('Alinhar Direita')" title="Alinhar Direita" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_24_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(32,event);" onfocus="return CKEDITOR.tools.callFunction(33,event);" onclick="CKEDITOR.tools.callFunction(34,this);return false;"><span class="cke_button_icon cke_button__justifyright_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1200px;background-size:auto;">&nbsp;</span><span id="cke_24_label" class="cke_button_label cke_button__justifyright_label" aria-hidden="false">Alinhar Direita</span></a><a id="cke_25" class="cke_button cke_button__justifyblock cke_button_off" href="javascript:void('Justificado')" title="Justificado" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_25_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(35,event);" onfocus="return CKEDITOR.tools.callFunction(36,event);" onclick="CKEDITOR.tools.callFunction(37,this);return false;"><span class="cke_button_icon cke_button__justifyblock_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1128px;background-size:auto;">&nbsp;</span><span id="cke_25_label" class="cke_button_label cke_button__justifyblock_label" aria-hidden="false">Justificado</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_26" class="cke_button cke_button__link cke_button_off" href="javascript:void('Inserir/Editar Link')" title="Inserir/Editar Link" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_26_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(38,event);" onfocus="return CKEDITOR.tools.callFunction(39,event);" onclick="CKEDITOR.tools.callFunction(40,this);return false;"><span class="cke_button_icon cke_button__link_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1296px;background-size:auto;">&nbsp;</span><span id="cke_26_label" class="cke_button_label cke_button__link_label" aria-hidden="false">Inserir/Editar Link</span></a><a id="cke_27" class="cke_button cke_button__unlink cke_button_disabled " href="javascript:void('Remover Link')" title="Remover Link" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_27_label" aria-haspopup="false" aria-disabled="true" onkeydown="return CKEDITOR.tools.callFunction(41,event);" onfocus="return CKEDITOR.tools.callFunction(42,event);" onclick="CKEDITOR.tools.callFunction(43,this);return false;"><span class="cke_button_icon cke_button__unlink_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1320px;background-size:auto;">&nbsp;</span><span id="cke_27_label" class="cke_button_label cke_button__unlink_label" aria-hidden="false">Remover Link</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_28" class="cke_button cke_button__image cke_button_off" href="javascript:void('Imagem')" title="Imagem" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_28_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(44,event);" onfocus="return CKEDITOR.tools.callFunction(45,event);" onclick="CKEDITOR.tools.callFunction(46,this);return false;"><span class="cke_button_icon cke_button__image_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1008px;background-size:auto;">&nbsp;</span><span id="cke_28_label" class="cke_button_label cke_button__image_label" aria-hidden="false">Imagem</span></a><a id="cke_29" class="cke_button cke_button__horizontalrule cke_button_off" href="javascript:void('Inserir Linha Horizontal')" title="Inserir Linha Horizontal" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_29_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(47,event);" onfocus="return CKEDITOR.tools.callFunction(48,event);" onclick="CKEDITOR.tools.callFunction(49,this);return false;"><span class="cke_button_icon cke_button__horizontalrule_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -960px;background-size:auto;">&nbsp;</span><span id="cke_29_label" class="cke_button_label cke_button__horizontalrule_label" aria-hidden="false">Inserir Linha Horizontal</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_30" class="cke_button cke_button__undo cke_button_disabled " href="javascript:void('Desfazer')" title="Desfazer" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_30_label" aria-haspopup="false" aria-disabled="true" onkeydown="return CKEDITOR.tools.callFunction(50,event);" onfocus="return CKEDITOR.tools.callFunction(51,event);" onclick="CKEDITOR.tools.callFunction(52,this);return false;"><span class="cke_button_icon cke_button__undo_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -2208px;background-size:auto;">&nbsp;</span><span id="cke_30_label" class="cke_button_label cke_button__undo_label" aria-hidden="false">Desfazer</span></a><a id="cke_31" class="cke_button cke_button__redo cke_button_disabled " href="javascript:void('Refazer')" title="Refazer" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_31_label" aria-haspopup="false" aria-disabled="true" onkeydown="return CKEDITOR.tools.callFunction(53,event);" onfocus="return CKEDITOR.tools.callFunction(54,event);" onclick="CKEDITOR.tools.callFunction(55,this);return false;"><span class="cke_button_icon cke_button__redo_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -2160px;background-size:auto;">&nbsp;</span><span id="cke_31_label" class="cke_button_label cke_button__redo_label" aria-hidden="false">Refazer</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_32" class="cke_button cke_button__find cke_button_off" href="javascript:void('Localizar')" title="Localizar" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_32_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(56,event);" onfocus="return CKEDITOR.tools.callFunction(57,event);" onclick="CKEDITOR.tools.callFunction(58,this);return false;"><span class="cke_button_icon cke_button__find_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -600px;background-size:auto;">&nbsp;</span><span id="cke_32_label" class="cke_button_label cke_button__find_label" aria-hidden="false">Localizar</span></a></span><span class="cke_toolbar_end"></span></span><span class="cke_toolbar_break"></span><span id="cke_33" class="cke_toolbar" role="toolbar"><span class="cke_toolbar_start"></span><span id="cke_10" class="cke_combo cke_combo__format cke_combo_off" role="presentation"><span id="cke_10_label" class="cke_combo_label">Formatação</span><a class="cke_combo_button" title="Formatação" tabindex="-1" href="javascript:void('Formatação')" hidefocus="true" role="button" aria-labelledby="cke_10_label" aria-haspopup="true" onkeydown="return CKEDITOR.tools.callFunction(60,event,this);" onfocus="return CKEDITOR.tools.callFunction(61,event);" onclick="CKEDITOR.tools.callFunction(59,this);return false;"><span id="cke_10_text" class="cke_combo_text cke_combo_inlinelabel">Formatação</span><span class="cke_combo_open"><span class="cke_combo_arrow"></span></span></a></span><span id="cke_11" class="cke_combo cke_combo__font cke_combo_off" role="presentation"><span id="cke_11_label" class="cke_combo_label">Fonte</span><a class="cke_combo_button" title="Fonte" tabindex="-1" href="javascript:void('Fonte')" hidefocus="true" role="button" aria-labelledby="cke_11_label" aria-haspopup="true" onkeydown="return CKEDITOR.tools.callFunction(63,event,this);" onfocus="return CKEDITOR.tools.callFunction(64,event);" onclick="CKEDITOR.tools.callFunction(62,this);return false;"><span id="cke_11_text" class="cke_combo_text cke_combo_inlinelabel">Fonte</span><span class="cke_combo_open"><span class="cke_combo_arrow"></span></span></a></span><span id="cke_12" class="cke_combo cke_combo__fontsize cke_combo_off" role="presentation"><span id="cke_12_label" class="cke_combo_label">Tamanho</span><a class="cke_combo_button" title="Tamanho" tabindex="-1" href="javascript:void('Tamanho')" hidefocus="true" role="button" aria-labelledby="cke_12_label" aria-haspopup="true" onkeydown="return CKEDITOR.tools.callFunction(66,event,this);" onfocus="return CKEDITOR.tools.callFunction(67,event);" onclick="CKEDITOR.tools.callFunction(65,this);return false;"><span id="cke_12_text" class="cke_combo_text cke_combo_inlinelabel">Tamanho</span><span class="cke_combo_open"><span class="cke_combo_arrow"></span></span></a></span><span class="cke_toolgroup" role="presentation"><a id="cke_34" class="cke_button cke_button__textcolor cke_button_off" href="javascript:void('Cor do Texto')" title="Cor do Texto" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_34_label" aria-haspopup="true" onkeydown="return CKEDITOR.tools.callFunction(68,event);" onfocus="return CKEDITOR.tools.callFunction(69,event);" onclick="CKEDITOR.tools.callFunction(70,this);return false;"><span class="cke_button_icon cke_button__textcolor_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -432px;background-size:auto;">&nbsp;</span><span id="cke_34_label" class="cke_button_label cke_button__textcolor_label" aria-hidden="false">Cor do Texto</span><span class="cke_button_arrow"></span></a><a id="cke_35" class="cke_button cke_button__bgcolor cke_button_off" href="javascript:void('Cor do Plano de Fundo')" title="Cor do Plano de Fundo" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_35_label" aria-haspopup="true" onkeydown="return CKEDITOR.tools.callFunction(71,event);" onfocus="return CKEDITOR.tools.callFunction(72,event);" onclick="CKEDITOR.tools.callFunction(73,this);return false;"><span class="cke_button_icon cke_button__bgcolor_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -408px;background-size:auto;">&nbsp;</span><span id="cke_35_label" class="cke_button_label cke_button__bgcolor_label" aria-hidden="false">Cor do Plano de Fundo</span><span class="cke_button_arrow"></span></a><a id="cke_36" class="cke_button cke_button__removeformat cke_button_off" href="javascript:void('Remover Formatação')" title="Remover Formatação" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_36_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(74,event);" onfocus="return CKEDITOR.tools.callFunction(75,event);" onclick="CKEDITOR.tools.callFunction(76,this);return false;"><span class="cke_button_icon cke_button__removeformat_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1776px;background-size:auto;">&nbsp;</span><span id="cke_36_label" class="cke_button_label cke_button__removeformat_label" aria-hidden="false">Remover Formatação</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_37" class="cke_button cke_button__source cke_button_off" href="javascript:void('Código-Fonte')" title="Código-Fonte" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_37_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(77,event);" onfocus="return CKEDITOR.tools.callFunction(78,event);" onclick="CKEDITOR.tools.callFunction(79,this);return false;"><span class="cke_button_icon cke_button__source_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1944px;background-size:auto;">&nbsp;</span><span id="cke_37_label" class="cke_button_label cke_button__source_label" aria-hidden="false">Código-Fonte</span></a><a id="cke_38" class="cke_button cke_button__specialchar cke_button_off" href="javascript:void('Inserir Caractere Especial')" title="Inserir Caractere Especial" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_38_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(80,event);" onfocus="return CKEDITOR.tools.callFunction(81,event);" onclick="CKEDITOR.tools.callFunction(82,this);return false;"><span class="cke_button_icon cke_button__specialchar_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -2016px;background-size:auto;">&nbsp;</span><span id="cke_38_label" class="cke_button_label cke_button__specialchar_label" aria-hidden="false">Inserir Caractere Especial</span></a><a id="cke_39" class="cke_button cke_button__splitquote cke_button_off" href="javascript:void('Marca de citação')" title="Marca de citação" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_39_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(83,event);" onfocus="return CKEDITOR.tools.callFunction(84,event);" onclick="CKEDITOR.tools.callFunction(85,this);return false;"><span class="cke_button_icon cke_button__splitquote_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/splitquote/icons/splitquote.png?t=G0BB');background-position:0 0px;background-size:16px;">&nbsp;</span><span id="cke_39_label" class="cke_button_label cke_button__splitquote_label" aria-hidden="false">Marca de citação</span></a><a id="cke_40" class="cke_button cke_button__removequote cke_button_off" href="javascript:void('Remove Quote')" title="Remove Quote" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_40_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(86,event);" onfocus="return CKEDITOR.tools.callFunction(87,event);" onclick="CKEDITOR.tools.callFunction(88,this);return false;"><span class="cke_button_icon cke_button__removequote_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/splitquote/icons/removequote.png?t=G0BB');background-position:0 0px;background-size:16px;">&nbsp;</span><span id="cke_40_label" class="cke_button_label cke_button__removequote_label" aria-hidden="false">Remove Quote</span></a><span class="cke_toolbar_separator" role="separator"></span><a id="cke_41" class="cke_button cke_button__maximize cke_button_off" href="javascript:void('Maximizar')" title="Maximizar" tabindex="-1" hidefocus="true" role="button" aria-labelledby="cke_41_label" aria-haspopup="false" onkeydown="return CKEDITOR.tools.callFunction(89,event);" onfocus="return CKEDITOR.tools.callFunction(90,event);" onclick="CKEDITOR.tools.callFunction(91,this);return false;"><span class="cke_button_icon cke_button__maximize_icon" style="background-image:url('http://ligero.app.complemento.net.br/otrs-web/js/thirdparty/ckeditor-4.5.6/plugins/icons.png?t=G0BB');background-position:0 -1464px;background-size:auto;">&nbsp;</span><span id="cke_41_label" class="cke_button_label cke_button__maximize_label" aria-hidden="false">Maximizar</span></a></span><span class="cke_toolbar_end"></span></span></span></span><div id="cke_1_contents" class="cke_contents cke_reset" role="presentation" style="height: 320px;"><span id="cke_45" class="cke_voice_label">Pressione ALT+0 para ajuda</span><iframe src="" frameborder="0" class="cke_wysiwyg_frame cke_reset" style="width: 100%; height: 100%;" title="Editor de Rich Text, RichText" aria-describedby="cke_45" tabindex="0" allowtransparency="true"></iframe></div><span id="cke_1_bottom" class="cke_bottom cke_reset_all" role="presentation" style="user-select: none;"><span id="cke_1_resizer" class="cke_resizer cke_resizer_vertical cke_resizer_ltr" title="Arraste para redimensionar" onmousedown="CKEDITOR.tools.callFunction(1, event)">◢</span></span></div></div>
  195.                             <div id="RichTextError" class="TooltipErrorMessage">
  196.                                 <p>Este campo é obrigatório.</p>
  197.                             </div>
  198.                             <div id="RichTextServerError" class="TooltipErrorMessage NoJavaScriptMessage">
  199.                                 <p>Este campo é obrigatório.</p>
  200.                             </div>
  201.                         </div>
  202.                     </fieldset>
  203.                     <fieldset class="DontPrint">
  204.                         <div id="AttachmentHolder">
  205.                             <label for="Attachment">Anexo:</label>
  206.                             <input name="file_upload" title="Anexo" id="Attachment" type="file" size="30">
  207.                             <input type="hidden" id="AttachmentUpload" name="AttachmentUpload" value="0">
  208.  
  209.  
  210.  
  211.                         </div>
  212.                         <div>
  213.                             <label for="StateID">Próximo estado:</label> <div class="InputField_Container" tabindex="-1"><div class="InputField_InputContainer"><input id="StateID_Search" class="InputField_Search" type="text" role="search" autocomplete="off" aria-label="Próximo estado:" style="width: 650px; display: inline-block;"><div class="InputField_Selection" style="left: 5px; display: block;"><div class="Text">Retomar contato</div></div></div></div><select class="Modernize" id="StateID" name="StateID" style="display: none;">
  214.   <option value="2">fechado com êxito</option>
  215.   <option value="12" selected="selected">Retomar contato</option>
  216. </select>
  217.                         </div>
  218.  
  219.                         <div>
  220.                             <label for="PriorityID">Prioridade:</label> <div class="InputField_Container" tabindex="-1"><div class="InputField_InputContainer"><input id="PriorityID_Search" class="InputField_Search" type="text" role="search" autocomplete="off" aria-label="Prioridade:" style="width: 650px; display: inline-block;"><div class="InputField_Selection" style="left: 5px; display: block;"><div class="Text">3 Normal</div></div></div></div><select class="Modernize" id="PriorityID" name="PriorityID" style="display: none;">
  221.   <option value="1">1 Muito Baixo</option>
  222.   <option value="2">2 Baixo</option>
  223.   <option value="3" selected="selected">3 Normal</option>
  224.   <option value="4">4 Alto</option>
  225.   <option value="5">5 Muito Alto</option>
  226. </select>
  227.                         </div>
  228.  
  229.  
  230.  
  231.  
  232.                     </fieldset>
  233.                     <div class="ActionRow">
  234.                         <button type="submit" value="Enviar">Enviar</button> ou <a id="CloseButton" href="">Cancelar</a>
  235.                     </div>
  236.                 </div>
  237.                 <a id="ReplyButton" class="DontPrint" href=""><i class="fa fa-reply"></i> Responder</a>
  238.             </div>
  239.             <div class="Clear"></div>
  240.         </form>
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