IT 284 Week 4 Discussion Question 2

 In this work IT 284 Week 4 Discussion Question 2 you will find solution to the following task: "What is the difference between internal and external customers? How do their needs relate to one another? How does computer support differ for internal and external customers? "

Business - Management
 Week One: Why Organizational Change?









 Details



 Due



 Points





 Objectives



 1.1  Identify factors that drive organizational change.

 1.2  Explain the impact of the global environment on organizational change.

 1.3  Describe the various stages of the transition curve.









 Readings



 Read Ch. 3 of Managing Organizational Change .

 Read pp. 30-49 (Ch. 2) 186-89 (Ch. 7) of Changing Organizational Culture .

 Review this week’s Electronic Reserve Readings.









 Participation



 Participate in class discussion.



 All Week



 1





 Discussion Questions



 Respond to weekly discussion questions.



 All Week



 1





 Nongraded Activities and Preparation



 Submit this week’s Learning Summary as indicated by your instructor.









 Learning Team Instructions



 Resources: Textbooks, Learning Team Handbook, Guide to Charter, Learning Team Charter, Learning Team Log, and Learning Team Evaluation

 Create the Learning Team Charter.









 Individual

 What Drives Organizational Change? Paper



 Write a 750- to 1,050-word paper in which you describe the factors that drive organizational change.

 Use various resources such as textbooks, Internet, and the University Library.

 Cite at least two sources.

 Provide examples from your personal experience in which change in an organization was required due to a particular catalyst. Examples of catalysts include the following:

 ·  Drop in sales

 ·  Death of a chief executive officer

 ·  Merger or acquisition

 Format your paper consistent with APA guidelines.

 Post assignment as a Microsoft® Word attachment.



 12/5/11



 15









 Week Two: What Needs to be Changed?









 Details



 Due



 Points





 Objectives



 2.1  Analyze the mission of the company in order to narrow the scope of the change.

 2.2  Analyze the global environment and internal information relevant to change in an organization.

 2.3  Determine change methods based on organizational needs.









 Readings



 Read Ch. 4 9 of Managing Organizational Change .

 Read pp. 48-52 (Ch. 2) of Business Genius .

 Review this week’s Electronic Reserve Readings.









 Participation



 Participate in class discussion.



 All Week



 1





 Discussion Questions



 Respond to weekly discussion questions.



 All Week



 1





 Nongraded Activities and Preparation



 Submit this week’s Learning Summary as indicated by your instructor.









 Learning Team Instructions



 Resources: Virtual Organization or a company with which the team is familiar

 Research the selected organization’s mission statement, internal and external environments.

 Collaborate in the role of a management team working for the selected organization.

Follow the link to get tutorial - https://bitly.com/1xpvoGQ

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