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Date: Sun, 28 Nov 2010 13:42:42 +0000
From: Florida Support Email Alias <florida.support@pgnmail.com>
Reply-To: florida.support@pgnmail.com
To: mianosm@gmail.com
Message-ID: <11952552.3628.1290951762441.JavaMail.QEqainSrv@NT001397>
Subject: Progress Energy [#147371]
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Thank you for contacting Progress Energy Florida.
Please know that we have received your request for transfer of electric service in your name to another address. Because the transfer of service you requested will overlap for more than 10 business days, we will be asking for a deposit in the amount of $320.00 to establish electric service at the new location. Please note that at this time we have not completed your order for transferring electric service.
In order to attempt to waive your deposit, we offer an instant credit screening, please respond to this email providing your full social security number to complete this screening. We are unable to complete your request to transfer electric service until we have received your full social security number and can complete this credit screening process. Please know that this screening takes into account your overall credit standing, and the decision to waive the deposit is based on that. If we are unable to waive the deposit through the screening the deposit in the amount of $320.00 is to be paid at least one business day before service is set up in your name.
If you have any further questions or concerns, please reply to my e-mail or you may also call Customer Service Monday through Friday from 7:00 am to 9:00 pm, toll-free at 1.800.700.8744.
Thank you for using Progress Energy's online services.
D. Colgan
Customer Relations
**Please note: For your convenience, all e-mails are assigned an activity number. Please do not maintain or remove this number from the subject line as this may delay a response to your request. Thank you.**
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML> <HEAD> <TITLE> </TITLE> </HEAD> <body><DIV id="eGainmsgDIV23" style="font-family:Tahoma;font-size:10pt"><BR>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">Thank you for contacting Progress Energy Florida.</SPAN></P>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">Please know that we have received your request for transfer of electric service in your name to another address. Because the transfer of service you requested will overlap for more than 10 business days, we will be asking for a deposit in the amount of $320.00&nbsp;to establish electric service at the new location. Please note that at this time we have not completed your order for transferring electric service.</SPAN></P>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">In order to attempt to waive your deposit, we offer an instant credit screening, please respond to this email providing your full social security number to complete this screening. We are unable to complete your request to transfer electric service until we have received your full social security number and can complete this credit screening process. Please know that this screening takes into account your overall credit standing, and the decision to waive the deposit is based on that. If we are unable to waive the deposit through the screening the deposit in the amount of&nbsp;$320.00 is to be paid at least one business day before service is set up in your name. </SPAN></P>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">If you have any further questions or concerns, please reply to my e-mail or you may also call Customer Service Monday through Friday from 7:00 am to 9:00 pm, toll-free at 1.800.700.8744.</SPAN></P>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">Thank you for using Progress Energy's online services.</SPAN></P>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">D. Colgan<BR>Customer Relations</SPAN></P>
<P><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'; mso-themecolor: text1">**Please note: For your convenience, all e-mails are assigned an activity number. Please do not maintain or remove this number from the subject line as this may delay a response to your request. Thank you.**</SPAN></P></DIV></BODY> </HTML>
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