What are the three key components of business performance management (BPM)?
• A set of integrated, closed-loop management and analytic processes, supported by technology, that address financial as well as operational activities
• Tools for businesses to define strategic goals and then measure and manage performance against those goals
• A core set of processes, including financial and operational planning, consolidation and reporting, modeling, analysis, and monitoring of key performance indicators (KPIs), linked to organizational strategy
A clear vision and planning are factors critical to the success of BI implementation.
True
Without committed management support and sponsorship a business implementation has a high risk of failure.
True
In general, enterprises have not gained more value from BI by extending information to many types of employees, maximizing the use of existing data assets.
False
To access a data warehouse, users who need to conduct an analysis, find information, or perform data visualization use software known as virtual ware.
False
Web 2.0 is not only changing what is on the Web, but also how it works.
True
Active RFID tags have their own power source and can initiate the data transmission process on their own, but need a reader to energize them.`
False
One of the applications of the massive amounts of data that are generated by RFID is in supply-chain management.
True
RFID technology generates massive amounts of data that can be analyzed to achieve great insights into a company's environment, a major purpose for the very existence of BI and decision support.
True
Just as RFID generates major data streams for further analysis through BI technologies that can assist in decision making, another massive data source and technologies to make sense of the data are emerging. This type of data mining is called reality mining.
True
RFID technology allows Coca-Cola to test and track new drink flavors and local preferences.
True
Which of the following issues related to BI implementation is false?
Developing an effective BI application is no longer complex.
Which of the following is a reason why BI projects fail?
A) Failure to recognize BI projects as enterprise-wide business initiatives and that they differ from typical stand-alone solutions.
B) Lack of business sponsors with the ability to insure funding.
C) Lack of qualified and available staff.
Major objectives for BI software integration include all of the following except:
A) improving dashboard design
B) increasing the capabilities of the BI applications
C) enabling real-time decision support
D) enabling more powerful applications
A) improving dashboard design
A multitiered application architecture consists of:
B) Web browser, Web server, application server, and database server
One of the significant differences between Web 2.0 and the traditional Web is the ________ of Web 2.0.
A) enhanced privacy and security protection
B) opportunity to offer decision support capabilities in a novel way
C) greater collaboration among Internet users and other users, content providers, and enterprises
D) All of the above.
C) greater collaboration among Internet users and other users, content providers, and enterprises
A primary reason why Facebook has expanded so rapidly is the ________, which refers to the principle that more users means more value.
network effect
The intention of ________ is to achieve a feeling of telepresence and participation from a distance.
D) virtual worlds
Which is not a major advantage of using Second Life for decision support?
B) pranksters and spam are filtered out
Although virtual worlds are becoming interesting tools for businesses and consumers, several factors have kept them from gaining widespread acceptance. Which of the following is one of those factors?
A) Requires downloading of a plug-in
Today, collaboration on decisions that are more strategic in nature than ever before--decisions that may transform the business--involves nonroutine activities such as ________ discovering, innovating, creating and leading teams, learning, and relating.
C) brainstorming
What is the difference between active and passive RFID tags?
Active tags have a battery as their own power source and do not need a reader to energize them like passive tags do.
The most commonly used data representation for RFID technology is the:
Electronic Product Code (EPC)
RFID tag data for products consist of the following information except:
B) carrier
Gillette has used RFID to determine whether stores have stocked their shelves with particular items for a particular promotion. They found that in those stores that used RFID to move a product from the backroom to the shelf before a promotion started, sales were ________ than those that did not move the product in a timely manner.
D) 48 percent higher
The success of today's highly volatile perishables supply chains depends on:
B) the level and timeliness of product visibility.
Many devices in use by consumers and business people are constantly sending out their ________.
A) location information
RFID generates major data streams ready for analysis through BI technologies. Another massive data source is emerging, along with the data mining technologies to make sense of the data, which is referred to as ________.
reality mining
By analyzing and learning from these large-scale patterns of movement, Sense Networks is now adapting this general technology to help consumers find people with similar interests. This application is called ________.
A) Citysense
Privacy is the right to be left alone and the right to be free from ________ personal intrusions.
unreasonable
________ content is a major characteristic of Web 2.0, as is the emergence of social networking.
User-generated
________ is the popular term for describing advanced Web technologies and applications, including blogs, wikis, RSS, mashups, user-generated content, and social networks.
Web 2.0
A major objective of Web 2.0 is to enhance creativity, information sharing, and ________.
collaboration
List three reasons for BI project failures.
• Failure to recognize BI projects as enterprise-wide business initiatives and that they differ from typical stand-alone solutions.
• Lack of business sponsors with the ability to insure funding.
• Lack of qualified and available staff.