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- EtreCheckPro version: 6.6 (66014)
- Report generated: 2022-05-26 20:45:54
- Download EtreCheckPro from https://etrecheck.com
- Runtime: 3:03
- Performance: Excellent
- Problem: No problem - just checking
- Major Issues: None
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- No Time Machine backup - Time Machine backup not found.
- Apps crashing - There have been numerous app crashes.
- Clean up - There are orphan files that could be removed.
- Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
- System modifications - There are a large number of system modifications running in the background.
- Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
- x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
- Limited drive access - More information may be available with Full Drive Access.
- Kernel extensions present - This computer has kernel extensions that may not work in the future.
- Hardware Information:
- MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports)
- MacBook Pro Model: MacBookPro15,2
- 2,7 GHz Quad-Core Intel Core i7 (i7-8559U) CPU: 4-core
- 16 GB RAM - Not upgradeable
- BANK 0/ChannelA-DIMM0 - 8 GB LPDDR3 2133
- BANK 2/ChannelB-DIMM0 - 8 GB LPDDR3 2133
- Battery: Health = Normal - Cycle count = 441
- Video Information:
- Intel Iris Plus Graphics 655 - VRAM: 1536 MB
- Color LCD (built-in) 2880 x 1800
- Drives:
- disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes)
- Internal PCI-Express 8.0 GT/s x4 NVM Express
- disk0s1 - EFI [EFI] 315 MB
- disk0s2 [APFS Container] 499.96 GB
- disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
- disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 444.60 GB used)
- disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 607 MB used)
- disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used)
- disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
- disk1s5 (APFS) [APFS Container] (Shared - 15.19 GB used)
- disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used)
- disk1s6 - Update (APFS) (Shared - 8 MB used)
- Mounted Volumes:
- disk1s1 - Macintosh HD - Data [APFS Virtual drive]
- 499.96 GB (Shared - 444.60 GB used, 55.40 GB available, 37.22 GB free)
- APFS
- Mount point: /System/Volumes/Data
- Encrypted
- disk1s2 - Preboot [APFS Preboot]
- 499.96 GB (Shared - 607 MB used, 37.22 GB free)
- APFS
- Mount point: /System/Volumes/Preboot
- disk1s4 - VM [APFS VM]
- 499.96 GB (Shared - 1.07 GB used, 37.22 GB free)
- APFS
- Mount point: /System/Volumes/VM
- disk1s5s1 - Macintosh HD [APFS Snapshot]
- 499.96 GB (Shared - 15.19 GB used, 55.40 GB available, 37.22 GB free)
- APFS
- Mount point: /
- Read-only: Yes
- disk1s6 - Update
- 499.96 GB (Shared - 8 MB used, 37.22 GB free)
- APFS
- Mount point: /System/Volumes/Update
- Network:
- Interface en0: Wi-Fi
- 802.11 a/b/g/n/ac
- Interface bridge0: Thunderbolt Bridge
- System Software:
- macOS Monterey 12.3.1 (21E258)
- Time since boot: About 10 hours
- Notifications:
- ***
- one notification (one scheduled)
- Security:
- Gatekeeper: App Store and identified developers
- System Integrity Protection: Enabled
- Antivirus software: Apple and Malwarebytes
- Unsigned Files:
- Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
- Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
- Details: Exact match found in the legitimate list - probably OK
- Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
- Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
- Details: Exact match found in the legitimate list - probably OK
- Launchd: /Library/LaunchDaemons/WDDiscoveryService.HelperTool.plist
- Executable: /Library/PrivilegedHelperTools/WDDiscoveryService.HelperTool
- Details: Exact match found in the legitimate list - probably OK
- Launchd: ~/Library/LaunchAgents/com.nchsoftware.switch.schedule.LikeSurvey.plist
- Executable: /Applications/Switch.app/Contents/MacOS/Switch -scheduled_launch -surveysched
- Details: Exact match found in the legitimate list - probably OK
- Running app: com.trendmicro.TCLoginItemHelperPro
- Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- Plugin: ~/Library/Internet Plug-Ins/BlueStacks Install Detector.plugin
- Preference Pane: /Library/PreferencePanes/Microsoft Mouse.prefPane
- Apps: 18
- Old Applications:
- 30 x86-only apps
- Kernel Extensions:
- /Applications/VMware Horizon Client.app
- [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.19.2.0 (VMware, Inc., 19.2.0)
- /Library/Application Support/CleverFiles/BackService.app
- [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.12)
- /Library/Extensions
- [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (Hewlett Packard, 3.2.0)
- [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
- [Not Loaded] MicrosoftMouse.kext - com.microsoft.driver.MicrosoftMouse (8.2)
- [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.5.66 - SDK 10.10)
- [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (Silicon Laboratories Inc, 4.10.7 - SDK 10.9)
- [Not Loaded] DJM-900SRT USBAudio.kext - jp.co.pioneer.driver.DJM-900SRTAudio (Pioneer DJ Corporation, 1.1.0 - SDK 10.10)
- System Launch Daemons:
- [Not Loaded] 37 Apple tasks
- [Loaded] 188 Apple tasks
- [Running] 155 Apple tasks
- [Other] 2 Apple tasks
- System Launch Agents:
- [Not Loaded] 15 Apple tasks
- [Loaded] 187 Apple tasks
- [Running] 154 Apple tasks
- Launch Daemons:
- [Loaded] WDDiscoveryService.HelperTool.plist (Not signed - installed 2019-05-29)
- [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-02-16)
- [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-02-16)
- [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
- [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2019-06-25)
- [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-05-26)
- [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-05-26)
- [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-10-03)
- [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-05-26)
- [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2019-05-29)
- [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-04-10)
- [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-05-26)
- [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-10-24)
- [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-03-26)
- [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2019-10-24)
- [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2021-11-20)
- [Other] com.privateinternetaccess.vpn.daemon.plist (Not signed - installed 2021-05-16)
- [Loaded] com.transcend.RxRecoveryHelper.plist (Transcend Information, Inc. - installed 2019-06-25)
- [Loaded] com.vmware.CDSHelper.plist (VMware, Inc. - installed 2021-01-15)
- [Loaded] com.vmware.horizon.CDSHelper.plist (VMware, Inc. - installed 2021-02-10)
- Launch Agents:
- [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-02-16)
- [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-05-26)
- [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-05-26)
- [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2019-09-12)
- [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2021-01-15)
- [Loaded] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2021-01-15)
- User Launch Agents:
- [Other] com.adobe.ARM.***.plist (Not signed - installed 2015-03-17)
- [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-16)
- [Other] com.facebook.videochat.***.plist (Apple - installed 2022-03-26)
- [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18)
- [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18)
- [Other] com.microsoft.LaunchAgent.SyncServicesAgent.plist (Not signed - installed 2017-11-19)
- [Loaded] com.nchsoftware.switch.schedule.LikeSurvey.plist (Not signed - installed 2020-10-03)
- [Other] com.privateinternetaccess.vpn.client.plist (Not signed - installed 2020-03-29)
- [Loaded] com.riot.riotclient.checkinstalls.plist (Riot Games - installed 2021-11-15)
- [Loaded] com.skype.skype.shareagent.plist (Not signed - installed 2017-11-28)
- [Not Loaded] com.twitch.desktop.plist (Twitch Interactive, Inc. - installed 2020-03-21)
- [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-03-16)
- User Login Items:
- [Loaded] Dropbox (Dropbox, Inc. - installed 2022-05-15)
- Application
- /Applications/Dropbox.app
- [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-10-24)
- Modern Login Item
- /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app
- [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-10-04)
- Modern Login Item
- /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
- [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-10-04)
- Modern Login Item
- /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
- [Loaded] HelperApp (App Store - installed 2021-05-29)
- Modern Login Item
- /Applications/WeTransfer.app/Contents/Library/LoginItems/HelperApp.app
- [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-05-15)
- Modern Login Item
- /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
- [Running] SmartDaemon (Justin Johnson - installed 2019-06-25)
- Application
- /Library/Application Support/CleverFiles/SmartDaemon.app
- [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2019-05-29)
- Modern Login Item
- /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app
- Internet Plug-ins:
- SharePointBrowserPlugin: 14.4.1 (? - installed 2018-10-04)
- AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15)
- AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15)
- User Internet Plug-ins:
- BlueStacks Install Detector: (?)
- 3rd Party Preference Panes:
- Microsoft Mouse (? - installed 2018-10-04)
- NTFS (Paragon Software GmbH - installed 2019-09-12)
- Backup:
- Time Machine information not available without Full Drive Access.
- One local snapshot
- Oldest local snapshot: 2022-05-15 09:37:19
- Last local snapshot: 2022-05-15 09:37:19
- Performance:
- System Load: 2.33 (1 min ago) 2.94 (5 min ago) 3.81 (15 min ago)
- Nominal I/O speed: 29.50 MB/s
- File system: 14.04 seconds
- Write speed: 1230 MB/s
- Read speed: 3086 MB/s
- CPU Usage Snapshot:
- Type Overall
- System: 6 %
- User: 4 %
- Idle: 90 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- cfbackd 28.78 % (Justin Johnson)
- EtreCheckPro 11.48 % (Etresoft, Inc.)
- kernel_task 4.73 % (Apple)
- WindowServer 4.48 % (Apple)
- networkserviceproxy 1.40 % (Apple)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- com.apple.WebKit.WebContent (8) 905 MB (Apple)
- EtreCheckPro 717 MB (Etresoft, Inc.)
- MTLCompilerService (9) 410 MB (Apple)
- kernel_task 279 MB (Apple)
- Mail 122 MB (Apple)
- Top Processes Snapshot by Network Use:
- Process Input / Output (Source - Location)
- com.apple.WebKit.Networking 2 MB / 173 KB (Apple)
- mDNSResponder 606 KB / 416 KB (Apple)
- biometrickitd 358 KB / 211 KB (Apple)
- Mail 155 KB / 101 KB (Apple)
- trustd 77 KB / 5 KB (Apple)
- Top Processes Snapshot by Energy Use:
- Process (count) Energy (0-100) (Source - Location)
- cfbackd (2) 10 (Justin Johnson)
- WindowServer 3 (Apple)
- Mail 2 (Apple)
- airportd 1 (Apple)
- mDNSResponder 1 (Apple)
- Virtual Memory Information:
- Physical RAM: 16 GB
- Free RAM: 6.66 GB
- Used RAM: 5.80 GB
- Cached files: 3.54 GB
- Available RAM: 10.20 GB
- Swap Used: 109 MB
- Software Installs (past 60 days):
- Install Date Name (Version)
- 2022-04-18 The Unarchiver (4.3.4)
- 2022-04-18 Adobe Acrobat Reader DC (22.001.20112) (22.001.20112)
- 2022-04-18 Honey (14.4.1)
- 2022-04-18 Pro Video Formats (2.2.3)
- 2022-04-18 macOS 12.3.1 (12.3.1)
- 2022-04-18 Microsoft Office Licensing Helper (0)
- 2022-04-18 Keynote (12.0)
- 2022-04-18 Numbers (12.0)
- 2022-04-18 Pages (12.0)
- 2022-05-15 GarageBand (10.4.6)
- 2022-05-15 WhatsApp (2.2214.12)
- 2022-05-15 XProtectPlistConfigData (2159)
- 2022-05-15 MRTConfigData (1.93)
- 2022-05-26 Malwarebytes for Mac (1.0)
- 2022-05-26 Microsoft AutoUpdate (4.47.22050700)
- 2022-05-26 Microsoft Excel (16.61.22052000)
- 2022-05-26 Microsoft OneNote (16.61.22050700)
- 2022-05-26 iMovie (10.3.2)
- 2022-05-26 Microsoft Outlook (16.61.22050700)
- 2022-05-26 Microsoft PowerPoint (16.61.22050700)
- 2022-05-26 Microsoft Teams (1.00.511157)
- 2022-05-26 Microsoft Word (16.61.22050700)
- Clean up:
- ~/Library/LaunchAgents/com.privateinternetaccess.vpn.client.plist
- /Applications/Private Internet Access.app
- Executable not found
- ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist
- /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
- Executable not found
- ~/Library/LaunchAgents/com.adobe.ARM.***.plist
- /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
- Executable not found
- /Library/LaunchDaemons/com.privateinternetaccess.vpn.daemon.plist
- /Applications/Private Internet Access.app/Contents/MacOS/pia-daemon
- Executable not found
- Diagnostics Information (past 7-30 days):
- 2022-05-26 15:51:55 cfbackd - Crash (25 times)
- Executable: /Library/Application Support/CleverFiles/BackService.app
- Details:
- cfbackd: Watchdog
- Memory Exhaustion
- libsystem_c.dylib: abort() called
- 2022-05-26 10:47:00 com.piriform.ccleaner.CCleanerAgent - Crash (25 times)
- Executable: /Library/PrivilegedHelperTools/com.piriform.ccleaner.CCleanerAgent
- End of report
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