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  1.  
  2. Posteingang
  3. 3464 Nachricht(en)
  4. Re: Hello i begann Not a 2atc Token
  5. Freitag, September 14, 2018 16:36 CEST
  6. Lee from Tebex
  7. lee.mcneil@tebex.intercom-mail.com
  8. An
  9. me
  10.  
  11. We are going to have to get back to you about this issue over the weekend - we need to perform some additional security checks and we do not feel comfortable about giving you this account yet. I'm sorry for the wait, however we need to check who the account belongs to before continuing.
  12.  
  13. --
  14. Lee Lee from Tebex
  15. On Fri, Sep 14, 2018 at 04:30 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  16.  
  17. ?
  18. On Fri, Sep 14, 2018 at 04:19 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  19.  
  20. Des i works with him on Spielbuild and locked out me
  21.  
  22. *yes
  23. On Fri, Sep 14, 2018 at 04:16 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  24.  
  25. So to clarify, you and your partner, Nico, worked on the server together however Nico has since taken the account and locked you out of it?
  26. On Fri, Sep 14, 2018 at 04:13 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  27.  
  28. MC-CITYBUILD.NET
  29.  
  30. This was my server
  31.  
  32. And my Domain and my Account
  33.  
  34. I have 60€ earnd in This time
  35. On Fri, Sep 14, 2018 at 04:11 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  36.  
  37. What about the first ones please?
  38. On Fri, Sep 14, 2018 at 04:06 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  39.  
  40. Shop.mc-citybuild.net
  41.  
  42. Sturmchicken.de
  43.  
  44. First 2 pls
  45.  
  46. I have the Account to long
  47.  
  48. My lässt server are spielbuild and mc-citybuild.net
  49. On Fri, Sep 14, 2018 at 04:06 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  50.  
  51. There was another webstore that I can see, it's name is The**********al
  52. On Fri, Sep 14, 2018 at 04:06 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  53.  
  54. MC-CITYBUILD.NET
  55. On Fri, Sep 14, 2018 at 04:04 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  56.  
  57. Great, there was also another webstore on your account, can you name that please? It was the first webstore that you ever logged into.
  58. On Fri, Sep 14, 2018 at 04:02 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  59.  
  60. Spielbuild.de
  61. On Fri, Sep 14, 2018 at 04:01 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  62.  
  63. Okay, I can see that on your account you used to have access to another webstore, can you confirm the name of that webstore please?
  64. On Fri, Sep 14, 2018 at 03:58 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  65.  
  66. Remove pls Paysafecard and PayPal auf give me the Account back
  67. On Fri, Sep 14, 2018 at 03:54 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  68.  
  69. No This was Channing
  70.  
  71. Can you Germany
  72.  
  73. Im Not God in englisch
  74.  
  75. I cann send you my perso
  76. On Fri, Sep 14, 2018 at 03:52 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  77.  
  78. Thanks for the screenshots, I can see that you have a Paysafe card gateway enabled on your webstore, please can you get me the paysafecard API Key for your account?
  79. On Fri, Sep 14, 2018 at 03:52 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  80.  
  81. ?
  82. On Fri, Sep 14, 2018 at 03:46 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  83.  
  84. Admin@mc-citybuild.net
  85.  
  86. UPS sorry
  87. On Fri, Sep 14, 2018 at 03:45 PM, "Oliver Watt" <oliver.watt@tebex.intercom-mail.com> wrote:
  88.  
  89. Hi there, are you able to confirm what PayPal email address is against the PayPal gateway on the webstore?
  90. On Fri, Sep 14, 2018 at 03:44 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  91.  
  92. Yes
  93. On Fri, Sep 14, 2018 at 03:40 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  94.  
  95. Can you prove that you own the mc-citybuild.net domain name?
  96. On Fri, Sep 14, 2018 at 03:39 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  97.  
  98. This was my Account and This Person still hin me i give ihm my Password i was is my error
  99.  
  100. Ok
  101. On Fri, Sep 14, 2018 at 03:39 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  102.  
  103. Please give me one second and I will check some things.
  104. On Fri, Sep 14, 2018 at 03:38 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  105.  
  106. Im 2 Jears custommor by you
  107. On Fri, Sep 14, 2018 at 03:37 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  108.  
  109. I cannot prove this, as he is paying for the Premium, and you also cannot give us a secret key.
  110. On Fri, Sep 14, 2018 at 03:37 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  111.  
  112. Is it ny acount
  113.  
  114. acounttacountthis Person stolzem me
  115. On Fri, Sep 14, 2018 at 03:36 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  116.  
  117. Hi,
  118.  
  119. This isnt an issue with that you are receiving emails to admin@mc-citybuild.net, it's that the billing is now paid by another person, and the 2FA is setup in the other persons name.
  120.  
  121. Because you are also not paying for Premium, we cannot give this account back to you
  122.  
  123. Nico needs to get in touch as he is the one paying the bill
  124. On Fri, Sep 14, 2018 at 03:35 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  125.  
  126. I am a original owner
  127. On Fri, Sep 14, 2018 at 03:35 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  128.  
  129. Sorry, I dont understand?
  130. On Fri, Sep 14, 2018 at 03:34 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  131.  
  132. I Not becomm a Mail zu admin@mc-citybuild.net
  133. On Fri, Sep 14, 2018 at 03:31 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  134.  
  135. Hi, we require an email from the original owner to restore this account.
  136.  
  137. The TFA is setup in his email - can you get him to email us please?
  138. On Fri, Sep 14, 2018 at 03:28 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  139.  
  140. Hello?
  141. On Fri, Sep 14, 2018 at 03:20 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  142.  
  143. This was my server Partner a i hate him
  144.  
  145. I have send a Transfer code
  146.  
  147. Realey
  148.  
  149. This is my acount
  150.  
  151. My email admin@mc-citybuild.net
  152.  
  153. Send me pls a Mail and i send you from thear
  154.  
  155. I cann Day my Password ok
  156. On Fri, Sep 14, 2018 at 03:19 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  157.  
  158. Why do you not have access to this email?
  159.  
  160. We will need at minimum either a transaction ID, a secret key, or an email from that email address above confirming your account ownership
  161.  
  162. If we don't have this information we cannot authenticate your account
  163. On Fri, Sep 14, 2018 at 03:18 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  164.  
  165. No
  166.  
  167. Not more
  168. On Fri, Sep 14, 2018 at 03:18 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  169.  
  170. The email is nico*********@gmail.com which TFA is being sent to - do you have access to this email?
  171. On Fri, Sep 14, 2018 at 03:16 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  172.  
  173. No i have Not the email i cleane my email folder
  174. On Fri, Sep 14, 2018 at 03:13 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  175.  
  176. Ok wait i seace
  177. On Fri, Sep 14, 2018 at 03:09 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  178.  
  179. Can you send me the transaction ID listed in the email you received from Tebex, not PayPal?
  180. On Fri, Sep 14, 2018 at 03:08 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  181.  
  182. Ok wait
  183.  
  184. Transaktionscode: 4W426921AX498161F
  185. On Fri, Sep 14, 2018 at 03:07 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  186.  
  187. Sorry however I won't be able to give you access unless you give me some information. Why can you not find your secret key? I can see you have been a customer for some time now.
  188.  
  189. Can you provide me with the transaction ID of the last Premium payment? You will find this in your receipt email
  190. On Fri, Sep 14, 2018 at 03:07 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  191.  
  192. The server Not reasy i Not soße a key
  193.  
  194. My pls server ist down
  195.  
  196. I make a new server
  197. On Fri, Sep 14, 2018 at 03:06 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  198.  
  199. You will be able to find the secret key in your plugin configuration file
  200.  
  201. When you setup your Bukkit/spigot plugin
  202. On Fri, Sep 14, 2018 at 03:06 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  203.  
  204. No i cann login
  205. On Fri, Sep 14, 2018 at 03:05 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  206.  
  207. Can you send me a secret key from your webstore to verify ownership?
  208. On Fri, Sep 14, 2018 at 03:04 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  209.  
  210. Cann you reset
  211.  
  212. Ok michel-anders@web.de
  213. On Fri, Sep 14, 2018 at 03:04 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  214.  
  215. Our system is showing that you are using a different email for your 2FA
  216.  
  217. Can you send me some alternative emails that you also own? I will verify if you tell me the correct one
  218. On Fri, Sep 14, 2018 at 03:03 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  219.  
  220. Hey
  221.  
  222. Yes
  223. On Fri, Sep 14, 2018 at 03:03 PM, "Lee McNeil" <lee.mcneil@tebex.intercom-mail.com> wrote:
  224.  
  225. Hey
  226.  
  227. Are you referring to not receiving a 2FA code?
  228. On Fri, Sep 14, 2018 at 03:02 PM, "Operator" <operator@tebex.intercom-mail.com> wrote:
  229.  
  230. Welcome back!
  231.  
  232. You'll get a reply from the support team.
  233.  
  234. Give them a way to reach you:
  235. On Fri, Sep 14, 2018 at 03:02 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  236.  
  237. Yes, I'm a customer
  238. On Fri, Sep 14, 2018 at 03:01 PM, "Operator" <operator@tebex.intercom-mail.com> wrote:
  239.  
  240. The team typically replies in a few hours.
  241.  
  242. Are you a Tebex customer?
  243. On Fri, Sep 14, 2018 at 03:01 PM, "admin@mc-citybuild.net" <admin@mc-citybuild.net> wrote:
  244.  
  245. Hello i begann Not a 2atc Token
  246.  
  247. intercom
  248.  
  249. email
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