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May 14th, 2019
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  1. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO =========================
  2. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO SophosUpdate is starting.
  3. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO AutoUpdate version : 5.14.80
  4. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO SophosUpdate version : 5.14.89
  5. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Build : 213019
  6. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO =========================
  7. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Platform ID: WIN_8_SVR_X64
  8. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Platform upgraded: 0
  9. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Subscription: WindowsCloudServer RECOMMENDED 1
  10. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Subscription: WindowsCloudServerAV RECOMMENDED 1
  11. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Subscription: WindowsCloudServerHitmanProAlert RECOMMENDED 1
  12. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Subscriptions changed: 0
  13. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Features: APPCNTRL AV CLEAN CORE DLP DVCCNTRL EFW FIM HBT MTD NTP SAV SDU WEBCNTRL XPD
  14. 2019-05-14T08:31:41.915Z [37800] [v5.14.89] INFO Features changed: 0
  15. 2019-05-14T08:31:41.930Z [37800] [v5.14.89] INFO Loading state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
  16. 2019-05-14T08:31:42.399Z [37800] [v5.14.89] INFO Performing standard update.
  17. 2019-05-14T08:31:42.399Z [37800] [v5.14.89] INFO Syncing products.
  18. 2019-05-14T08:31:42.399Z [37800] [v5.14.89] INFO Username: 18BN6GJ1SD
  19. 2019-05-14T08:31:42.399Z [37800] [v5.14.89] INFO No update caches configured
  20. 2019-05-14T08:31:42.399Z [37800] [v5.14.89] INFO Updating over HTTPS
  21. 2019-05-14T08:31:43.758Z [37800] [v5.14.89] INFO No manually configured proxy.
  22. 2019-05-14T08:31:43.758Z [37800] [v5.14.89] INFO WinHttp default proxy not set
  23. 2019-05-14T08:31:43.774Z [45492] [v5.14.89] WARN Failed to get the automatic proxy configuration. The error code was 12180.
  24. 2019-05-14T08:31:43.774Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  25. 2019-05-14T08:31:44.227Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  26. 2019-05-14T08:31:44.227Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  27. 2019-05-14T08:31:44.493Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  28. 2019-05-14T08:31:44.493Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  29. 2019-05-14T08:31:44.555Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  30. 2019-05-14T08:31:44.555Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  31. 2019-05-14T08:31:44.555Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  32. 2019-05-14T08:31:44.555Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  33. 2019-05-14T08:31:44.571Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  34. 2019-05-14T08:31:44.571Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  35. 2019-05-14T08:31:44.571Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  36. 2019-05-14T08:31:44.571Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  37. 2019-05-14T08:31:44.586Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  38. 2019-05-14T08:31:44.586Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  39. 2019-05-14T08:31:44.602Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  40. 2019-05-14T08:31:44.602Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  41. 2019-05-14T08:31:44.618Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  42. 2019-05-14T08:31:44.618Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  43. 2019-05-14T08:31:44.618Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  44. 2019-05-14T08:31:44.618Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  45. 2019-05-14T08:31:44.633Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  46. 2019-05-14T08:31:44.633Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  47. 2019-05-14T08:31:44.633Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  48. 2019-05-14T08:31:44.633Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  49. 2019-05-14T08:31:44.649Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  50. 2019-05-14T08:31:44.649Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  51. 2019-05-14T08:31:44.649Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  52. 2019-05-14T08:31:44.649Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  53. 2019-05-14T08:31:44.665Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  54. 2019-05-14T08:31:44.665Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  55. 2019-05-14T08:31:44.680Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  56. 2019-05-14T08:31:44.680Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  57. 2019-05-14T08:31:44.680Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  58. 2019-05-14T08:31:44.680Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.com/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  59. 2019-05-14T08:31:44.696Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.com with proxy: <direct; no proxy>
  60. 2019-05-14T08:31:44.696Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/v3/d/45/d45972bff24b15b7a3e33f97ca619c39fd84712757a326c22f2c3b0636a17ebc.dat with proxy: <direct; no proxy>
  61. 2019-05-14T08:31:44.696Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  62. 2019-05-14T08:31:44.696Z [37800] [v5.14.89] INFO Trying update location: https://dci.sophosupd.net/update/f/f8/ff8a20ba5d7db026315b8b0a2c81dc7d.dat with proxy: <direct; no proxy>
  63. 2019-05-14T08:31:44.711Z [37800] [v5.14.89] INFO 404 from location: https://dci.sophosupd.net with proxy: <direct; no proxy>
  64. 2019-05-14T08:31:46.383Z [37800] [v5.14.89] ERROR No reachable update locations
  65. 2019-05-14T08:31:46.383Z [37800] [v5.14.89] INFO Saving state.
  66. 2019-05-14T08:31:46.383Z [37800] [v5.14.89] INFO Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
  67. 2019-05-14T08:31:46.383Z [37800] [v5.14.89] INFO Verified state file can be loaded.
  68. 2019-05-14T08:31:46.383Z [37800] [v5.14.89] INFO Skipping product install as Sync failed.
  69. 2019-05-14T08:31:46.399Z [37800] [v5.14.89] INFO SophosUpdate has completed with the result 2.
  70. 2019-05-14T08:31:47.415Z [37800] [v5.14.89] INFO Overwriting state file C:\ProgramData\Sophos\AutoUpdate\data\status\SophosUpdateStatus.xml
  71. 2019-05-14T08:31:47.415Z [37800] [v5.14.89] INFO Verified state file can be loaded.
  72. 2019-05-14T08:31:47.415Z [37800] [v5.14.89] INFO SophosUpdate is exiting.
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