private static string ProcessInput(string text)
    {
        const string FirstSequenceResponseYes = "Sure, can you explain the issue? Do you see error message such as 'Power BI Access Tokens Not Allocated?'";
        const string FirstSequenceResponseNo = "Thanks, user. It's good to interact with you. Have a great day!";

        switch (text)
        {
            case "yes":
            {
                return $"{FirstSequenceResponseYes}";
            }

            case "no":
            {
                return $"{FirstSequenceResponseNo}";
            }

            default:
            {
                return "Please select one of the suggested action choices.";
            }
        }
    }