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  1. Return-Path: <bounce-md_30709375.5c21b6b1.v1-0843012cb0e846079b430b3d83039a87@mandrillapp.com>
  2. X-Original-To: robin@haisoft.net
  3. Delivered-To: robin@haisoft.net
  4. Received: from postfix-inbound-0.inbound.mailchannels.net (inbound-egress-2.mailchannels.net [35.161.220.134])
  5. by srv00.haisoft.net (Postfix) with ESMTPS id 62BD4C8031C
  6. for <robin@haisoft.net>; Tue, 25 Dec 2018 05:48:53 +0100 (CET)
  7. Received: from postfix-inbound-0.inbound.mailchannels.net (localhost [127.0.0.1])
  8. by postfix-inbound-0.inbound.mailchannels.net (Postfix) with ESMTP id ACD042010D
  9. for <robin@haisoft.net>; Tue, 25 Dec 2018 04:48:52 +0000 (UTC)
  10. Received: from trex-inbound-0 (unknown [100.96.28.199])
  11. by postfix-inbound-0.inbound.mailchannels.net (Postfix) with ESMTP id 643CC200F5
  12. for <robin@haisoft.net>; Tue, 25 Dec 2018 04:48:52 +0000 (UTC)
  13. Received: from mail186-79.suw21.mandrillapp.com ([UNAVAILABLE].
  14. [198.2.186.79])
  15. (using TLSv1.2 with cipher DHE-RSA-AES256-GCM-SHA384)
  16. by 0.0.0.0:2500 (trex/5.16.3);
  17. Tue, 25 Dec 2018 04:48:52 +0000
  18. X-Message-ID: z7EyXAf7X52ebWkF75KNxMtf
  19. Received-SPF: pass (dmarc-6857cfc94f-tl592: domain of mandrillapp.com
  20. designates 198.2.186.79 as permitted sender) client-ip=198.2.186.79;
  21. envelope-from=bounce-md_30709375.5c21b6b1.v1-0843012cb0e846079b430b3d83039a87@mandrillapp.com;
  22. helo=mail186-79.suw21.mandrillapp.com;
  23. DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=mandrill; d=wdc.com;
  24. h=From:Subject:To:Message-Id:Date:MIME-Version:Content-Type; i=support@wdc.com;
  25. bh=lJ54b27qV93MLZUt+SZVg7jiflkl8dwzRzPHGppF2B4=;
  26. b=ki9keSC2JmWjrXQZYIsXCmAWpFpF95gba7tuovoNn40YDIn3IuP2avunuYH2ZUGlBH/iJguXJ7Nw
  27. kxp7NIKrowSil2q1cXqD4l5vo/EwbXRieP9Ty084gojDRb0EXVWypdrTuOC+wGEIWGXzSe70CFOM
  28. JicMv7wGYIWsxsRKgfY=
  29. Received: from pmta02.mandrill.prod.suw01.rsglab.com (127.0.0.1) by mail186-79.suw21.mandrillapp.com id h46rb6174bko for <robin@haisoft.net>; Tue, 25 Dec 2018 04:48:49 +0000 (envelope-from <bounce-md_30709375.5c21b6b1.v1-0843012cb0e846079b430b3d83039a87@mandrillapp.com>)
  30. DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mandrillapp.com;
  31. i=@mandrillapp.com; q=dns/txt; s=mandrill; t=1545713329; h=From :
  32. Subject : To : Message-Id : Date : MIME-Version : Content-Type : From :
  33. Subject : Date : X-Mandrill-User : List-Unsubscribe;
  34. bh=lJ54b27qV93MLZUt+SZVg7jiflkl8dwzRzPHGppF2B4=;
  35. b=b8RAQXUt0Uyd7CgSTrDcR+Rgnw+jooqgTV6ulVDiaUJHY1rQ4dw8nZbE6XyC1kFbId4Twk
  36. wyNCe0QZsYnrS/b+k8SPoicvyOovWYwquOkyTwqaP6Xs4omUdhbG8IYJLJQ6JqYnPiSRCtOR
  37. ge50gaAeEbDUcyYXVti+xuFUfPxk4=
  38. From: Western Digital <support@wdc.com>
  39. Subject: WD Wants to Hear from You about Your RMA Experience
  40. Received: from [199.255.45.4] by mandrillapp.com id 0843012cb0e846079b430b3d83039a87; Tue, 25 Dec 2018 04:48:49 +0000
  41. To: Robin <robin@haisoft.net>
  42. X-Report-Abuse: Please forward a copy of this message, including all headers, to abuse@mandrill.com
  43. X-Report-Abuse: You can also report abuse here: http://mandrillapp.com/contact/abuse?id=30709375.0843012cb0e846079b430b3d83039a87
  44. X-Mandrill-User: md_30709375
  45. Message-Id: <30709375.20181225044849.5c21b6b14a4f36.58539315@mail186-79.suw21.mandrillapp.com>
  46. Date: Tue, 25 Dec 2018 04:48:49 +0000
  47. MIME-Version: 1.0
  48. Content-Type: multipart/alternative; boundary="_av-XTN_q_lutL14JGXpp6wkEQ"
  49.  
  50. --_av-XTN_q_lutL14JGXpp6wkEQ
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  52. Content-Transfer-Encoding: 7bit
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  65. =09WD Feedback
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  308. <tr>
  309. <td align=3D"center" style=3D"border: 1px solid rgb(238, 238, 2=
  310. 38); color: rgb(238, 238, 238); background-color: rgb(255, 255, 255);">
  311. <!-- SORTABLE -->
  312. <div class=3D"sortable_inner ui-sortable">
  313. <!-- Headline -->
  314. <table width=3D"474" border=3D"0" cellpadding=3D"0" cel=
  315. lspacing=3D"0" align=3D"center" class=3D"mobile" bgcolor=3D"#0066A4" style=
  316. =3D"background-color: rgb(0, 102, 164);">
  317. <tr>
  318. <td height=3D"10" width=3D"100%" style=3D"font-=
  319. size: 1px; line-height: 1px;">&nbsp;
  320. </td>
  321. </tr>
  322. <tr>
  323. <td align=3D"center" width=3D"474" bgcolor=3D"#=
  324. 0066A4" style=3D"background-color: rgb(0, 102, 164);">
  325. <table width=3D"474" border=3D"0" cellpaddi=
  326. ng=3D"0" cellspacing=3D"0" align=3D"center" bgcolor=3D"#0066A4" style=3D"ba=
  327. ckground-color: rgb(0, 102, 164); border-collapse: collapse; mso-table-lspa=
  328. ce: 0pt; mso-table-rspace: 0pt;" class=3D"full">
  329. <tr>
  330. <td style=3D"text-align: center; fo=
  331. nt-family: Helvetica, Arial, sans-serif; font-size: 30px; color: rgb(255, 2=
  332. 55, 255); line-height: 50px; font-weight: bold;" class=3D"fullCenter">
  333. <!--[if !mso]><!-->
  334. <span style=3D"font-family: 'pr=
  335. oxima_nova_rgregular', Helvetica; font-weight: normal;">
  336. <!--<![endif]-->
  337.  
  338. How Did We Do?
  339.  
  340. <!--[if !mso]><!-->
  341. </span>
  342. <!--<![endif]-->
  343. </td>
  344. </tr>
  345. <tr>
  346. <td style=3D"text-align: center; fo=
  347. nt-family: Helvetica, Arial, sans-serif; font-size: 18px; color: rgb(255, 2=
  348. 55, 255); line-height: 25px; font-weight: bold;" class=3D"fullCenter">
  349. <!--[if !mso]><!-->
  350. <span style=3D"font-family: 'pr=
  351. oxima_nova_rgregular', Helvetica; font-weight: normal;">
  352. <!--<![endif]-->
  353.  
  354. <span id=3D"ContentPlaceHolder1_SubHeader_lblType">RMA</span> #87748148
  355.  
  356. <!--[if !mso]><!-->
  357. </span>
  358. <!--<![endif]-->
  359. </td>
  360. </tr>
  361. </table>
  362. </td>
  363. </tr>
  364. <tr>
  365. <td height=3D"10" width=3D"100%" style=3D"font-=
  366. size: 1px; line-height: 1px;">&nbsp;
  367. </td>
  368. </tr>
  369. </table>
  370.  
  371.  
  372. <!-- Block 1 -->
  373. <table class=3D"mobile" border=3D"0" width=3D"474" cellpadding=3D"0" ce=
  374. llspacing=3D"0" bgcolor=3D"#ffffff" style=3D"background-color: rgb(255, 255=
  375. , 255);">
  376. <tr>
  377. <td height=3D"25" width=3D"100%" style=3D"font-size: 1px; line-=
  378. height: 1px;">&nbsp;
  379. </td>
  380. </tr>
  381. <tr>
  382. <td align=3D"center" width=3D"100%" valign=3D"top">
  383. <table width=3D"400" border=3D"0" cellpadding=3D"0" cellspa=
  384. cing=3D"0" align=3D"center" style=3D"border-collapse: collapse; mso-table-l=
  385. space: 0pt; mso-table-rspace: 0pt;" class=3D"full">
  386. <tr>
  387. <td width=3D"100%" valign=3D"top">
  388. <table width=3D"400" border=3D"0" cellpadding=
  389. =3D"0" cellspacing=3D"0" align=3D"left" style=3D"border-collapse: collapse;=
  390. mso-table-lspace: 0pt; mso-table-rspace: 0pt;" class=3D"full">
  391. <tr>
  392. <td align=3D"center" width=3D"400" vali=
  393. gn=3D"top" class=3D"full">
  394. <table align=3D"left" width=3D"400"=
  395. cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"full">
  396. <tr>
  397. <td width=3D"100%" style=3D=
  398. "color: #40484f; font-family: Helvetica, Arial, sans-serif; line-height: 26=
  399. px; font-weight: bold; font-size: 18px; text-align: left; vertical-align: m=
  400. iddle;">
  401. <!--[if !mso]><!-->
  402. <span style=3D"font-fam=
  403. ily: 'proxima_nova_rgregular', Helvetica; font-weight: bold;">
  404. <!--<![endif]-->
  405. Hi Robin,
  406. =
  407. <!--[if !mso]><!-->
  408. </span>
  409. <!--<![endif]-->
  410. </td>
  411. </tr>
  412. <tr>
  413. <td height=3D"10" width=3D"=
  414. 100%" style=3D"font-size: 1px; line-height: 1px;">&nbsp;
  415. </td>
  416. </tr>
  417. <tr>
  418. <td style=3D"color: rgb(130=
  419. , 130, 130); font-family: Helvetica, Arial, sans-serif; line-height: 22px; =
  420. font-weight: normal; vertical-align: top; font-size: 14px; text-align: left=
  421. ;" class=3D"full">
  422. <!--[if !mso]><!-->
  423. <span style=3D"font-fam=
  424. ily: 'proxima_nova_rgregular', Helvetica; font-weight: normal;">
  425. <!--<![endif]-->
  426. This survey is sent=
  427. only after WD=C2=AE Global Customer Care responded to your inquiry. If you=
  428. have not received our response, please check your spam, junk, promotion, o=
  429. r social folder(s). If no response was found, please reply to this email an=
  430. d we will be happy to update you on your support status.<br /><br />
  431. <span id=3D"Content=
  432. PlaceHolder1_MainContent_lblIntro">We hope you had a chance to enjoy your r=
  433. eplacement product(s). Please take a moment and let us know about your RMA =
  434. experience so we can improve our service.</span><br /><br />
  435. This survey link wi=
  436. ll expire in 7 days.<br /><br />
  437. =09=09=09=09=09=09=09=09=09=09=09=09=09=09<!--[if !mso]><!-->
  438. </span>
  439. <!--<![endif]-->
  440. </td>
  441. </tr>
  442. </table>
  443. </td>
  444. </tr>
  445. </table>
  446. </td>
  447. </tr>
  448. <tr>
  449. <td height=3D"25" width=3D"100%" style=3D"font-size=
  450. : 1px; line-height: 1px;">&nbsp;
  451. </td>
  452. </tr>
  453. <tr>
  454. <td height=3D"1" width=3D"100%" bgcolor=3D"#D8D8D8"=
  455. style=3D"font-size: 1px; line-height: 1px; background-color: rgb(216, 216,=
  456. 216);">&nbsp;
  457. </td>
  458. </tr>
  459. </table>
  460. </td>
  461. </tr>
  462. </table>
  463. <!-- Block 2 -->
  464. <table class=3D"mobile" border=3D"0" width=3D"474" cellpadding=3D"0" ce=
  465. llspacing=3D"0" bgcolor=3D"#ffffff" style=3D"background-color: rgb(255, 255=
  466. , 255);">
  467. <tr>
  468. <td height=3D"25" width=3D"100%" style=3D"font-size: 1px; line-=
  469. height: 1px;">&nbsp;
  470. </td>
  471. </tr>
  472. <tr>
  473. <td align=3D"center" width=3D"100%" valign=3D"top">
  474. <table width=3D"400" border=3D"0" cellpadding=3D"0" cellspa=
  475. cing=3D"0" align=3D"center" style=3D"border-collapse: collapse; mso-table-l=
  476. space: 0pt; mso-table-rspace: 0pt;" class=3D"full">
  477. <tr>
  478. <td width=3D"100%" valign=3D"top">
  479. <table width=3D"400" border=3D"0" cellpadding=
  480. =3D"0" cellspacing=3D"0" align=3D"left" style=3D"border-collapse: collapse;=
  481. mso-table-lspace: 0pt; mso-table-rspace: 0pt;" class=3D"full">
  482. <tr>
  483. <td align=3D"left" width=3D"65" height=
  484. =3D"65" valign=3D"middle" class=3D"image65">
  485. <a href=3D"https://mandrillapp.com/=
  486. track/click/30709375/support.wdc.com?p=3DeyJzIjoiU3F1b3loNksxNDFERkFpYjZ5bH=
  487. Zfa3c3V0VvIiwidiI6MSwicCI6IntcInVcIjozMDcwOTM3NSxcInZcIjoxLFwidXJsXCI6XCJod=
  488. HRwOlxcXC9cXFwvc3VwcG9ydC53ZGMuY29tXFxcL3Byb2R1Y3QuYXNweD9JRD0wJmxhbmc9ZW5c=
  489. IixcImlkXCI6XCIwODQzMDEyY2IwZTg0NjA3OWI0MzBiM2Q4MzAzOWE4N1wiLFwidXJsX2lkc1w=
  490. iOltcIjJkN2M5MzdiYmE1Y2EwNTlmMDg4MTZhNjgyZTg0ZGIyYjM4OWFkNDNcIl19In0" style=
  491. =3D"text-decoration: none;">
  492. <img src=3D"http://support.wdc.=
  493. com/images/products/0.png" width=3D"65" alt=3D"Product Image" border=3D"0" =
  494. style=3D"vertical-align: middle; padding-right: 20px;" class=3D"hover" alig=
  495. n=3D"left">
  496. </a>
  497. </td>
  498. <td width=3D"20" class=3D"erase"></td>
  499. <td align=3D"center" width=3D"310" vali=
  500. gn=3D"top" class=3D"full">
  501. <table align=3D"left" width=3D"310"=
  502. cellpadding=3D"0" cellspacing=3D"0" border=3D"0" class=3D"full">
  503. <tr>
  504. <td colspan=3D"2" width=3D"=
  505. 100%" style=3D"color: #40484f; font-family: Helvetica, Arial, sans-serif; l=
  506. ine-height: 26px; font-weight: bold; font-size: 18px; text-align: left; ver=
  507. tical-align: middle;">
  508. <!--[if !mso]><!-->
  509. <span style=3D"font-fam=
  510. ily: 'proxima_nova_rgregular', Helvetica; font-weight: bold;">
  511. <!--<![endif]-->
  512. <span id=3D"Content=
  513. PlaceHolder1_MainContent_lblDetails">RMA Details</span>
  514. <!--[if !mso]><!-->
  515. </span>
  516. <!--<![endif]-->
  517. </td>
  518. </tr>
  519. <tr>
  520. <td colspan=3D"2" height=3D=
  521. "10" width=3D"100%" style=3D"font-size: 1px; line-height: 1px;">&nbsp;
  522. </td>
  523. </tr>
  524. <tr>
  525. <td width=3D"120" style=3D"=
  526. width: 120px; color: rgb(130, 130, 130); font-family: Helvetica, Arial, san=
  527. s-serif; line-height: 22px; font-weight: bold; vertical-align: top; font-si=
  528. ze: 14px; text-align: right; padding-right: 10px;" class=3D"full">
  529. <!--[if !mso]><!-->
  530. <span style=3D"font-fam=
  531. ily: 'proxima_nova_rgregular', Helvetica; font-weight: bold;">
  532. <!--<![endif]-->
  533. RMA #
  534. =
  535. <!--[if !mso]><!-->
  536. </span>
  537. <!--<![endif]-->
  538. </td>
  539. <td width=3D"180" style=3D"=
  540. width: 180px; color: rgb(130, 130, 130); font-family: Helvetica, Arial, san=
  541. s-serif; line-height: 22px; font-weight: normal; vertical-align: top; font-=
  542. size: 14px; text-align: left;" class=3D"full">
  543. <!--[if !mso]><!-->
  544. <span style=3D"font-fam=
  545. ily: 'proxima_nova_rgregular', Helvetica; font-weight: normal;">
  546. <!--<![endif]-->
  547. 87748148
  548. =
  549. <!--[if !mso]><!-->
  550. </span>
  551. <!--<![endif]-->
  552. </td>
  553. </tr>
  554. <tr>
  555. <td width=3D"120" style=3D"=
  556. width: 120px; color: rgb(130, 130, 130); font-family: Helvetica, Arial, san=
  557. s-serif; line-height: 22px; font-weight: bold; vertical-align: top; font-si=
  558. ze: 14px; text-align: right; padding-right: 10px;" class=3D"full">
  559. <!--[if !mso]><!-->
  560. <span style=3D"font-fam=
  561. ily: 'proxima_nova_rgregular', Helvetica; font-weight: bold;">
  562. <!--<![endif]-->
  563. Date
  564. <!--[if !mso]><!-->
  565. </span>
  566. <!--<![endif]-->
  567. </td>
  568. <td width=3D"180" style=3D"=
  569. width: 180px; color: rgb(130, 130, 130); font-family: Helvetica, Arial, san=
  570. s-serif; line-height: 22px; font-weight: normal; vertical-align: top; font-=
  571. size: 14px; text-align: left;" class=3D"full">
  572. <!--[if !mso]><!-->
  573. <span style=3D"font-fam=
  574. ily: 'proxima_nova_rgregular', Helvetica; font-weight: normal;">
  575. <!--<![endif]-->
  576. <span id=3D"Content=
  577. PlaceHolder1_MainContent_lblDate">December 14, 2018</span>
  578. <!--[if !mso]><!-->
  579. </span>
  580. <!--<![endif]-->
  581. </td>
  582. </tr>
  583.  
  584. </table>
  585. </td>
  586. </tr>
  587. </table>
  588. </td>
  589. </tr>
  590. <tr>
  591. <td height=3D"25" width=3D"100%" style=3D"font-size=
  592. : 1px; line-height: 1px;">&nbsp;
  593. </td>
  594. </tr>
  595. </table>
  596. </td>
  597. </tr>
  598. </table>
  599. <!--Buttons-->
  600. <table width=3D"474" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" a=
  601. lign=3D"center" class=3D"mobile" bgcolor=3D"#E5E5E5" style=3D"background-co=
  602. lor: rgb(229, 229, 229);">
  603. <tr>
  604. <td height=3D"30" width=3D"100%" style=3D"font-size: 1px; line-=
  605. height: 1px;">&nbsp;
  606. </td>
  607. </tr>
  608. <tr>
  609. <td width=3D"474" height=3D"40" align=3D"center">
  610. <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" ali=
  611. gn=3D"center" class=3D"mcenter_full">
  612. <tr>
  613. <td c-style=3D"darkBG" style=3D"padding-left: 20px;=
  614. padding-right: 20px; font-weight: bold; font-family: Helvetica, Arial, san=
  615. s-serif; color: rgb(255, 255, 255); background-color: rgb(252, 252, 252); b=
  616. order: 1px solid #0066A4; border-radius: 4px;" height=3D"38" align=3D"cente=
  617. r" bgcolor=3D"#0066A4">
  618. <!--[if !mso]><!-->
  619. <span style=3D"font-family: 'proxima_novasemibo=
  620. ld', Helvetica; font-weight: normal;">
  621. <!--<![endif]-->
  622. <a id=3D"ContentPlaceHolder1_MainContent_hl=
  623. Feedback" href=3D"https://mandrillapp.com/track/click/30709375/support.wdc.=
  624. com?p=3DeyJzIjoiekFMczJGZFdZWjN5SzJtSE1OMjBrRXNreW9vIiwidiI6MSwicCI6IntcInV=
  625. cIjozMDcwOTM3NSxcInZcIjoxLFwidXJsXCI6XCJodHRwOlxcXC9cXFwvc3VwcG9ydC53ZGMuY2=
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  631. zEyMjEyMjgzNGVmNDQxZjA4NTk4Zjg0NDBmYVwiXX0ifQ" style=3D"color: rgb(0, 102, =
  632. 164) !important; font-size: 14px; text-decoration: none; font-weight: bold;=
  633. line-height: 30px; width: 100%;">Provide Feedback</a>
  634. <!--[if !mso]><!-->
  635. </span>
  636. <!--<![endif]-->
  637. </td>
  638. </tr>
  639. </table>
  640. </td>
  641. </tr>
  642. <tr>
  643. <td height=3D"40" width=3D"100%" style=3D"font-size: 1px; line-=
  644. height: 1px;">&nbsp;
  645. </td>
  646. </tr>
  647. </table>
  648.  
  649.  
  650. =09=09=09=09=09
  651. </div>
  652. </td>
  653. </tr>
  654. </table>
  655.  
  656.  
  657. <!-- Spacer Wrapper -->
  658. <table class=3D"mobile" align=3D"center" border=3D"=
  659. 0" width=3D"600" cellpadding=3D"0" cellspacing=3D"0">
  660. <tr>
  661. <td align=3D"center">
  662. <!-- SORTABLE -->
  663. <div class=3D"sortable_inner ui-sortabl=
  664. e">
  665. <table style=3D"border-collapse: co=
  666. llapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;" class=3D"full" align=
  667. =3D"center" border=3D"0" width=3D"600" cellpadding=3D"0" cellspacing=3D"0">
  668. <tr>
  669. <td height=3D"50" width=3D"=
  670. 100%" valign=3D"bottom" style=3D"font-size: 9px; line-height: 15px; font-fa=
  671. mily: Arial, sans-serif;">
  672.  
  673. </td>
  674. </tr>
  675. </table>
  676. <!-- End Space -->
  677. </div>
  678. </td>
  679. </tr>
  680. </table>
  681. <!-- End Wrapper -->
  682. <!-- Footer -->
  683. <table width=3D"100%" border=3D"0" cellpadding=3D"0=
  684. " cellspacing=3D"0" align=3D"center" class=3D"full" bbgcolor=3D"#3b4249" st=
  685. yle=3D"background-color: rgb(59, 66, 73);">
  686. <tr>
  687. <td width=3D"100%" valign=3D"top" align=3D"=
  688. center">
  689. <!-- Wrapper -->
  690. <table width=3D"600" border=3D"0" cellp=
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  696. <table width=3D"100%" borde=
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  700. <td width=3D"100%" =
  701. height=3D"15"></td>
  702. </tr>
  703. </table>
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  711. <!-- Text Right=
  712. -->
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  734. lor: rgb(0, 102, 164);">contact us</a>
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  737. </t=
  738. d>
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