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Course Test

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Question 1
What are the main categories of personal computer components?
Your answer:A. Display,B. System unit,C. Input devices
Correct answer:A. Display,B. System unit,C. Input devices,E. Peripheral devices

Question 2
Where is the system BIOS stored?
Your answer (correct):B. On ROM chips

Question 3
Which hardware components are checked during the POST?
Your answer (correct):A. Power supply,B. CPU,C. RAM

Question 4
Which storage device records data magnetically and is most often used for backups?
Your answer (correct):B. Tape drive

Question 5
No optical disk can hold more than 50 GB of data.
Your answer (correct):False

Question 6
Which type of connection features small, thin data and power cables?
Your answer (correct):C. SATA

Question 7
Which connection type transfers data eight or more bits at a time over eight or more wires?
Your answer (correct):B. Parallel connection

Question 8
Which connection type is associated with the IEEE 1394 Standard?
Your answer (correct):D. FireWire connection

Question 9
Released in April 2000, which of the following is the most commonly implemented standard?
Your answer (correct):B. USB 2.0

Question 10
What is SCSI typically used for?
Your answer (correct):B. Storage device connection

Question 11
Which of the following configurations best describes a PATA?
Your answer (correct):D. Master-slave hierarchy

Question 12
Windows XP includes the Windows Aero interface.

Question 13
What is the Windows Sidebar?
Your answer (correct):A. A designated area of the desktop where users can add gadgets of their choice to provide information, and access to frequently used tools or programs.

Question 14
Gadgets must be downloaded from the Microsoft Windows website, or they will not work properly.
Your answer (correct):False

Question 15
What is the best command line tool to use if you want to test TCP/IP communication to a specific IP address?
Your answer (correct):D. Ping

Question 16
Which tool is used to create a new partition boot sector?
Your answer (correct):B. Fixboot

Question 17
UNIX and Linux are typically used as centralized network file servers, rather than for ad hoc peer- to-peer resource sharing.

Question 18
There is only one version of UNIX; all others are from fraudulent or copycat developers and distributors.

Question 19
Which editions of Windows would be appropriate if you needed to add computers to a Windows domain?
Your answer (correct):A. Windows 7 Ultimate,B. Windows 7 Professional

Question 20
Which of the following is the Vista version best suited for a lower-budget OS for beginners and home users who do not require advanced multimedia capabilities and who do not require networking more advanced than a workgroup.
Your answer (correct):A. Windows Vista Home Basic

Question 21
You are asked to repair a motherboard in a customer's PC. Which set of tools would be best suited for the task?
Your answer (correct):B. 30-W ceramic solder iron, miniature pliers, wire cutters, and a soldering iron stand with sponge

Question 22
You are asked to correct a network cabling problem at a customer site. Which set of tools would be best suited for the task?
Your answer (correct):C. Wire strippers, precision wire cutters, digital cable tester, and cable crimper with dies

Question 23
Windows includes software diagnostic tests that help you find and correct hardware problems.

Question 24
If you are using an anti-static ESD floor mat, you do not need any other ESD safety equipment.
Your answer (correct):False

Question 25
Which computer component presents the most danger from electrical shock?
Your answer (correct):D. Power supplies

Question 26
Ozone is classified as an environmental hazard. Which device produces ozone gas?
Your answer (correct):A. Laser printer

Question 27
What item reacts with heat and ammonia-based cleaners to present a workplace hazard?
Your answer (correct):D. Toner

Question 28
Usually circuit boards are replaced, not repaired.
Your answer (correct):True

Question 29
It is not advisable to use any type of rubbing alcohol, cotton swabs or lint-free cloths to clean components.

Question 30
Which of the following can be a subtle hazard to components?
Your answer (correct):B. Dust

Question 31
What step should you complete first when you are installing a monitor?
Your answer (correct):D. Turn off the computer

Question 32
What kind of video is component video?
Your answer (correct):A. Analog

Question 33
Which expansion card provides interfaces necessary to connect Small Computer Systems Interface (SCSI) devices?
Your answer (correct):A. Input/output card

Question 34
Before attempting to install an expansion card, verify that the computer has an available slot that matches the expansion card's bus type.
Your answer (correct):True

Question 35
What is the first step in installing an expansion card?
Your answer (correct):D. Read the quick start guide to see if drivers or other software should be installed before or after installing the card.

Question 36
When you are installing a sound card, you do not have to worry about the available slots on the motherboard.
Your answer (correct):False

Question 37
Which two of the following can be used to configure multimedia devices?
Your answer:A. Device Manager,B. Control Panel,D. Install Window
Correct answer:A. Device Manager,B. Control Panel

Question 38
Generally found in older systems, Single In-line Memory Modules (SIMMs) have a 32-bit data path.
Your answer:True
Correct answer:False

Question 39
Which of the following determines how fast circuits will carry data simultaneously from one area of the motherboard to another?
Your answer (correct):B. Motherboard bus speed

Question 40
When replacing and installing a new motherboard, you must ensure that it is properly configured to match the processor that it will host.
Your answer (correct):True

Question 41
Building a computer from scratch is the easiest way because you can simply select the power supply, and install it according to manufacturer requirements.

Question 42
On a typical system with RAM that runs at 10 ns, what RAM can you add? Select all that apply.
Your answer:A. RAM that runs at 10 ns,C. RAM that runs at 6 ns,D. RAM that runs at 8 ns
Correct answer:A. RAM that runs at 10 ns,B. RAM that runs at 12 ns,C. RAM that runs at 6 ns,D. RAM that runs at 8 ns

Question 43
What is Static RAM (SRAM) typically used for?
Your answer (correct):A. Cache memory

Question 44
Which of the following helps to provide power to the real-time system clock when the computer is turned off?
Your answer (correct):C. Complementary metal-oxide-semiconductor (CMOS) battery

Question 45
A user has had Windows 7 for several months, but a virus attack has corrupted some files. Choose the most appropriate installation method.
Your answer (correct):D. Repair

Question 46
A user has Windows XP and needs both Windows XP and Windows 7. Choose the most appropriate installation method.
Your answer (correct):B. Multiboot

Question 47
Several identical PCs need their operating systems upgraded. Choose the most appropriate installation method.
Your answer:B. Clean
Correct answer:A. Unattended,D. Image deployment

Question 48
When is the best time to use an in-place upgrade?
Your answer:B. Upgrading from Windows Vista Home to Windows 7 Starter
Correct answer:C. Upgrading from Windows Vista Business to Windows 7 Professional

Question 49
Where can you go to find out if your hardware and software will work properly if you upgrade to Windows 7?
Your answer (correct):D. The Windows Compatibility Center

Question 50
Patch management is the practice of monitoring for, obtaining, evaluating, testing, and deploying integral fixes and updates for programs or applications.
Your answer (correct):True

Question 51
The manager of the Human Resources department needs to be able to access the central employee data repository to run reports, but will not need access to the data entry application used to create, edit, and manage the employee data. The employee data is managed on a server that can be accessed with a log in. What type of client is best in this case?
Your answer (correct):A. Thin client

Question 52
In order to properly support the HR's employee benefits website, a new server running client VM’s has been installed so that the environment that the application requires can be strictly administered by IT staff. Current PC’s will be used to access the Client VM environment that is configured on the VM Server. What needs to be present at all PC’s that will be accessing this new server and application?
Your answer (correct):A. Appropriately configured VM Client,B. Fast network connection to server hosting the VM environment

Question 53
The HR manager's client computer must meet the recommended requirements to run Windows 7, so that she can access and use all of the HR related applications used by the organization. In this case, the best client option is a thick client.
Your answer (correct):True

Question 54
Which are the most common peripherals used within the gaming world?
Your answer (correct):B. Mouse,C. Keyboard

Question 55
Which type of system must be able to support the demands of post-production functions?
Your answer (correct):C. Audio/video editing workstation

Question 56
What is the transmission method that allows multiple signals to be carried separately on the same media at the same time called?
Your answer (correct):B. Broadband

Question 57
Which are wired connection technologies?
Your answer (correct):B. ISDN,C. Dial-up connections

Question 58
Which are wireless connection technologies?
Your answer (correct):A. Bluetooth

Question 59
Wi-Fi Protected Access (WPA) is a security protocol that was introduced to address some of the shortcomings in the WEP protocol during the pending development of the 802.11i IEEE standard.
Your answer (correct):True

Question 60
Which of the following is used to conceal and protect data during transmission, so that if the data were accessed during transmission it cannot be read?
Your answer (correct):D. Wireless encryption

Question 61
Which of the following is a device that provides connection between wireless devices, and enables wireless networks to connect to wired networks?
Your answer (correct):A. Wireless Access Point (WAP)

Question 62
Most routers available today can be configured for wired and wireless networks.
Your answer (correct):True

Question 63
When installing a wireless router, it is no longer necessary to change the default Service Set Identifier (SSID) and verify that you are not broadcasting out to the network.
Your answer (correct):False

Question 64
Due to their streamlined and lightweight design, laptops do not need keyboards.

Question 65
Laptop DC jacks are now made to be universal, so that a single design can be considered compatible with any and all laptop power cords.
Your answer (correct):False

Question 66
Which of the following types of technologies is not used for laptop displays?
Your answer (correct):E. WEP

Question 67
Which of the following is the typical form of illumination used in a full-sized LCD display?
Your answer (correct):A. Backlight

Question 68
Which of the following are concerns when operating laptops?
Your answer (correct):B. Overheating,C. Warranty restrictions

Question 69
Tablets can run a number of different operating systems including versions from Microsoft, Linux, and UNIX.

Question 70
Which of the following operates on a layered environment built on the Linux® kernel foundation that includes not only the operating system, but middleware, which provides additional software for the operating system (OS), and additional built-in applications?
Your answer (correct):B. Android™

Question 71
Which of the following is a mobile computer that functions similarly to a full-sized desktop computer and that comes with an integrated touchscreen and virtual on-screen keyboard?
Your answer (correct):D. Tablets PCs

Question 72
Which two of the following are the primary operating systems utilized in most mobile devices today?
Your answer (correct):A. Apple® iOS,C. Android™

Question 73
Most laptops do not come with a touch interface component. You can purchase specific laptops that have the feature, but it is not common.
Your answer (correct):True

Question 74
All programming code used to develop mobile apps is open source code, regardless of the platform.
Your answer (correct):False

Question 75
The fuser assembly is a component of a laser printer.
Your answer (correct):True

Question 76
Which type of paper feed does an impact printer use? Select all that may apply.
Your answer (correct):C. Fiction feed,D. Tractor feed

Question 77
How many rollers does friction feed typically use?
Your answer (correct):B. 2

Question 78
What is the fastest type of impact printer?
Your answer (correct):B. Line printer

Question 79
Which switching techniques use the same path for all data traffic between two endpoints in a single session? Select all that may apply.
Your answer (correct):B. Circuit,C. Virtual circuit

Question 80
What is the maximum number of computers that can be connected in a SOHO network?
Your answer (correct):A. 10

Question 81
Connectivity devices such as routers and switches meant for domestic purposes can be used on SOHO networks.
Your answer (correct):False

Question 82
On which type of network is ATM most commonly implemented?
Your answer (correct):C. WAN

Question 83
Which technologies do OCx specifications match to? Select all that may apply.
Your answer:A. ATM
Correct answer:B. SONET

Question 84
Which channels are used by BRI ISDN?
Your answer (correct):B. Two B channels and one D channel

Question 85
Which of these technologies allows for more downstream traffic than upstream?
Your answer:D. VDSL
Correct answer:C. ADSL

Question 86
Which of these are features of a network with MPLS? Select all that may apply.
Your answer:B. Used with voice traffic,C. Multiprotocol adaptability
Correct answer:A. Label switching,B. Used with voice traffic,C. Multiprotocol adaptability

Question 87
Upon which of these OSI layers does Frame Relay operate? Select all that may apply.
Your answer:A. Transport,B. Application,C. Network,D. Physical
Correct answer:D. Physical,E. Data Link

Question 88
Which statement is true of satellite media?
Your answer (correct):B. Offers high-speed connections

Question 89
What are the configuration requirements for ICS? Select all that may apply.
Your answer:C. Clients must be configured for dynamic IP addressing.
Correct answer:B. The host must have two network connections.,C. Clients must be configured for dynamic IP addressing.,D. The network should not use other methods for dynamic addressing.

Question 90
The bandwidth availability for a dedicated line is usually between 28 Kbps and 2 Mbps.
Your answer (correct):False

Question 91
Which of the following are advantages of VoIP as compared to traditional telephone systems? Select all that may apply.
Your answer:A. Reduced long-distance call costs,B. Increased bandwidth
Correct answer:A. Reduced long-distance call costs,B. Increased bandwidth,C. Portability

Question 92
Which of the following statements are valid regarding voice over data systems? Select all that may apply.
Your answer:A. Transmits digital signals over WAN technologies.,B. Voice communications are not time-sensitive.,C. Voice software converts digital data to analog voice signals.,D. Voice software translates a dialing destination to a network address.
Correct answer:A. Transmits digital signals over WAN technologies.,D. Voice software translates a dialing destination to a network address.

Question 93
EAP is an extension of which of the following?
Your answer (correct):D. PPP

Question 94
Which of the following statements are true about PPP? Select all that may apply.
Your answer:D. Provides secure authentication for remote users.
Correct answer:A. Sends IP datagrams over serial point-to-point links.,C. Used for both asynchronous and synchronous connections.,D. Provides secure authentication for remote users.

Question 95
Which remote access protocol is used with DSL connections?
Your answer (correct):C. PPPOE

Question 96
Which of the following statements are true about PAP? Select all that may apply.
Your answer:A. Encrypts user credentials,D. Compares credentials from a remote client with local credentials to allow access to resources
Correct answer:B. Connects a remote client to a non-Windows PPP server,D. Compares credentials from a remote client with local credentials to allow access to resources