team crown <apm.matthews@gmail.com>


further chats with Gerry

Aaron Matthews <a.matthews@quadrigacx.com>
Mon, Feb 11, 2019 at 5:28 PM
To: apm.matthews@gmail.com


Gerry
offline





 New messages Jump to recent messages


Gerry 9:36 AM
haha thats what Alex always says
its a good idea though, I feel like QCX has stagnated this year due to the whole cibc thing and it would give an opportunity to perhaps come up with some new ideas to help grow


Aaron.M 9:37 AM
yeah, that was kinda the 2nd part of what I wanted to ask
What can I do to get some type of advertising etc going for us again?
I know we aren't there yet on withdrawals, but with more money coming in we can fix this faster


Gerry 9:38 AM
that is a good point, if we were growing and had $29823893298 in new deposits coming in, having money locked up wouldn't be such a big deal
on the good news front, Billerfy has just sent out $700,000 worth of payments this morning, the backlog is definitely decreasing


Aaron.M 9:40 AM
sweet 🙂
So what would u think of getting some new online advertising, I also was thinking of getting Lilly and maybe another ( New social ) rep of roaming online BTC forms and running threads etc


Gerry 9:41 AM
I don't think google allows crypto advertising anymore, that was our old method of advertising, but there are still some ad networks that wokr
work*


Aaron.M 9:42 AM
I know a lot of them can be troll spots etc but would be good for access, ie like Lilly speaks Russian and other languages
They have recently lifted the restrictions but not IPO etc, so would need to reach out to google and ask for sure


Gerry 9:42 AM
personally I find social media to be the most frustrating place as it seems that everyone is an idiot lol


Aaron.M 9:44 AM
lol, yeah they are gen hate fueled environments. But long term if we can get things smoothed out. It should be good advertising points
u have any other idea's for marketing?


Gerry 9:45 AM
I feel like the Canadian crypto market is kinda saturated with companies all offering roughly the same thing, I'm wondering if there are other markets or specific alt coin things that would be better to focus on


Aaron.M 9:46 AM
hmhmh, which we are slowly working towards


Gerry 9:46 AM
I would love to have more international clients as well


Aaron.M 9:46 AM
lol


Gerry 9:46 AM
some of our best clients are from asia


Aaron.M 9:46 AM
thats y I say Lilly and other social ppl reaching out on international forums
ok, so with that in mind. We need to focus on that region first then move on to say Europe.
But we need to make sure they know we are here etc


Gerry 9:47 AM
do you think social media or actual advertising spending is best
I'm not against spending money on an ad campaign


Aaron.M 9:48 AM
ad's will prob spread us further more effectively then social


Gerry 9:48 AM
I feel the same
we currently have 364,164 users - that has been pretty stagnant for the past few months


Aaron.M 9:49 AM
If we are focusing on say Asia for a region, would we be willing to hire a verification rep from say the same region? someone who can help with direct problems
agree


Gerry 9:50 AM
if we need it, yes, though at the moment we 're almost caught up on verifications so we probably wouldn't need it right away
has Dave been doing verifications


Aaron.M 9:57 AM

Dave , J both have been. Mostly focusing on video chats and misc tickets now for those two
Though both are trained to help when we need them too


Gerry 9:59 AM
ok cool, one of the big things I'd like to avoid is a massive verification backlog like we had back in january
people signed up and would wait months to use our services


Aaron.M 10:00 AM
Agree, it was almost 1 yr behind at 1 point


Technically if we get busy, everyone on our team except Lilly can dedicate time daily to Verifications when needed
So we should be able to handle most volume
If it got bad, we could bring on a few more verifications only agents to help


Gerry 10:02 AM
ya, plus I'm less concerned with foreign users when they aren't able to use things like interac, as wires aren't quite as suseptible to fraud


Aaron.M 10:03 AM
Yeah and they are mostly only use to those services
So should be easy to pick them up as client's
Maybe make bank wire no verifications needed. As I get them i can go in and make them equifax verifed for 1\2 methods as we go
Just make verification required for the withdrawal aspect so ppl arent flooding us with crypto


Gerry 10:05 AM
we definitely need some verification for bank wire, but 1 is enough


Aaron.M 10:06 AM
Flinks would be the perfect fit for international customers. We could verify as we take their banking info. Allows them to get access quickly like cad users


Gerry 10:06 AM
are there any crypto-specific advertising networks that you are familiar with


Aaron.M 10:07 AM
None specifically, used a couple for my own sites but pretty sure they are gone now
Gonna research them now


Also fyi Flinks upped their prices, so will have to review those again before making a move on them


Gerry 10:09 AM
Just forwarded you a potential partnership with an ATM copmany
sent from our rep at flexepin



Aaron.M 10:09 AM
Oh no way?


Gerry 10:10 AM
ya it looks kinda neat


Aaron.M 10:10 AM
They would be helpful
Will reach out to them now as well


Gerry 10:12 AM
sounds like they basically want to sell qcx vouchers on the atms


Aaron.M 10:13 AM

Ha! Thats what we talked about when flexepin first came around


Gerry 10:14 AM
ya, so definitely would be cool to get it going, could probably do it with our already in place voucher system


Aaron.M 10:16 AM
wow cash out too


Gerry 10:16 AM
ya it sounds cool, despite the relatively high fees


Aaron.M 10:16 AM
yeah thats my only thing I was about to say
it's gonna be hard for us to tac a fee on too


Gerry 10:16 AM
however it makes sense, ATM operators don't want to harm their own business by making it super cheap to use us


Aaron.M 10:17 AM
Technically we get our fee's on trading as well, would u use them at no fee on our end?


Gerry 10:18 AM
I think we could still charge a small fee
any Canadian who uses a bitcoin ATM is already accustomed to paying insane rates


Aaron.M 10:21 AM
ok so example of funding. 3.5% of 500 for them 17.5, then say 1.5% for us 7.5?
it's what 35? to use flexepin in full?
accounting their fee and ours


Gerry 10:26 AM
I'm not quite sure what flexepin charges in stores


Aaron.M 10:27 AM
no idea for in store either
online it's 15$, https://www.topmeup.ca/opv/Purchase.aspx?product=FLEXPE

www.topmeup.ca
Topmeup
Purchase paysafecard, Neosurf, Flexepin, or ecoVoucher to shop online without a credit card.
then our fee on deposit, so this would def be exciting depending on their coverage


Gerry 10:28 AM
ya, and I think they have quite a few ATMs
plus I like the forex store option too


Aaron.M 10:29 AM
yeah physical cards would be really exciting, plus it says may be in Panama one day
Note: The BTM (ATM Machine) would like all settlements for payouts done in BTC. The determination of spot rate of BTC would be a point of negotiation.
wow so they should be really easy for us to pay as well?


Gerry 10:31 AM
ya I kinda like that part, not having to worry about sending them CAD


Aaron.M 10:31 AM
that alone would allow us to bypass some of this back log no? As our btc reserves larger then cash at the moment


Gerry 10:32 AM
yes, definitely, although obviously I need to buy that bitcoin


Aaron.M 10:33 AM
for withdrawal, could we not set up your only able to use that method with btc?
ie no trading for cad or usd to use for that card but rather they sell the btc to us plus the fee


Gerry 10:33 AM
I'm curious how many people would use it
in the best case scenario, it balances out and then we don't have to have constant settlements with them


Aaron.M 10:35 AM
can cash out up to 2900 a day per customer
I'm betting a lot would use it just to get cash out fast
"instant" withdrawals


Gerry 10:35 AM
ya, that is pretty cool
if they are charging 2.5% I think we could easily charge 1.5% on our end


Aaron.M 10:36 AM
yeah, doesn't seem like a bad number to tac on
and likely is on 500 batches


Gerry 10:37 AM
ya, this would be good to get setup


Aaron.M 10:38 AM
agree, very good find !
hopefully they can implement fast as this would be amazing to help


Gerry 10:39 AM
ya, can you contact him and see how we can get it gong
going


Aaron.M 10:39 AM
already done while talking, waiting on response.


Gerry 10:40 AM
ok cool


Aaron.M 10:41 AM
how much did u spend on google ads?
https://token.ad
token.ad
Crypto Ads Platform - TokenAd
Monetize your bitcoin and crypto website using highly profitable ad formats


Gerry 10:42 AM
quite a bit, I think I had it at $1000 per day at one point when we were growing super fat
fast


Aaron.M 10:42 AM
ok, was going to say I see a lot of sites listing this company as #1 but they require 10k down to start


Gerry 10:43 AM
interesting, are they legit


Aaron.M 10:44 AM
gonna read up on reviews now
pay via btc
targets about 52 diff countries in multiple languages


Gerry 10:46 AM
banner ads or text?


Aaron.M 10:47 AM
Native adds, banner adds, bottom line adds, video adds,


Gerry 10:47 AM
one thing I like to do when running an ad campaign is to use one of our referral links to help track signups from it


Aaron.M 10:49 AM
ok sent off an email to the top 5 of them, will get info on their companies and let u decide


Gerry 10:49 AM
cool thanks


Aaron.M 10:49 AM
made the tracking on our end via referral a requisite in my email
Np excited to help on this, with the new site and app coming. Will be perfect to get this going along with those
Sorry for taking up so much time today lol 🙂


Gerry 10:51 AM
np 🙂
I need to have a look at the new site, haven't poked around it lately


Aaron.M 10:52 AM
u should, Alex I know would love ur feedback


Aaron.M 11:05 AM
did u send this customers cc withdrawals ?
https://www.quadrigacx.com/admin/users/withdrawals/81550
www.quadrigacx.com
QuadrigaCX - Page not found
Not seeing them in my history


Gerry 11:06 AM
they're in a batch done by billerfy
should arrive this week


Aaron.M 11:06 AM
10-4 ty
wanted to double check on this one, 4125101
should be one clearing any day


Gerry 11:09 AM
ya, as per usual, she should have got one a few days ago


Aaron.M 11:09 AM
also, lol 25346
Yeah she got one last week


Gerry 11:10 AM
will double check on that one shortly


Aaron.M 11:11 AM
lol
u just responded to him now


Gerry 11:11 AM
ya


Aaron.M 11:12 AM
solves that 1


Aaron.M 11:18 AM
did u find out more info on this customers last withdrawal , 2353619


Gerry 11:22 AM
already responded to them yesteray
yesterday*


Aaron.M 11:22 AM
ok ty


Gerry 11:43 AM
Thanks
oops wrong window


Aaron.M 3:29 PM
do u have a rough eta of this customers recent withdrawals?
https://www.quadrigacx.com/admin/users/withdrawals/2708031
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 3:30 PM
Those ones should be there by early next week


Aaron.M 3:30 PM
score ty
u see the pending drafts?


Gerry 3:30 PM
yes


Aaron.M 3:30 PM
80k and 40k woot


Gerry 3:30 PM
few of them


Aaron.M 3:32 PM
will be some decent pays to send out of that


Gerry 3:33 PM
ya, hopefully they arrive later this week
good news, Crypto Capital just got new bank info


Aaron.M 3:33 PM
that's good news, both cad and usd?


Gerry 3:33 PM
yes
its in Taiwan


Aaron.M 3:34 PM
hmhmhm wonder if we could use them
will be nice to have that sorted out on the cc front


Gerry 3:35 PM
ya should get things moving there again


Aaron.M 10:18 AM
Good morning, how are you feeling today?


Gerry 10:18 AM
Good morning
bit better than yesterday


Aaron.M 10:19 AM
Glad to hear that, nothing help being home to help you feel better
Howd ur ticket blast go yesterday? Clear many?


Gerry 10:29 AM
not too bad, still have about 170 to go
but a lot of those are just responses like "ok sounds good" rather than new issues


Aaron.M 10:31 AM
yeah no doubt
eep 200 verifications left, lol was down to 175 this am


Gerry 10:34 AM
lol


Aaron.M 10:35 AM
Going down fast, will be zero by end of the week
after that I get roughly 10-15 V tickets a day and what random amounts show back up in admin


Aaron.M 10:57 AM
Has volume changed any? or still around 200 btc a day?


Gerry 10:58 AM
our volume?
its low today, but was 500 a few days ago


Aaron.M 10:58 AM
not bad then so still roughly the same


Gerry 10:59 AM
ya its been fairly stable


Aaron.M 11:01 AM
ok good to know that, haven't been watching it much lately.


Aaron.M 1:32 PM
did this one ever bounce back to you?
https://www.quadrigacx.com/admin/withdrawals/details/727411
www.quadrigacx.com
QuadrigaCX - Page not found
transit # is wrong, customer is advising he didn't receive the funds.


Gerry 3:50 PM
seems like it did since its already been reversed


Aaron.M 4:21 PM
I just reversed it now
but the banking info he sent over def didn't match


Gerry 4:22 PM
ah ok
will have to find where I sent it from


Aaron.M 4:22 PM
withdrawals are on hold so u have time
btc is soooo slow today
are we able to process this guys withdrawals? https://www.quadrigacx.com/admin/users/withdrawals/4070141
www.quadrigacx.com
QuadrigaCX - Page not found
Also forgot to remind u about the finconnect customer


Gerry 4:34 PM
combined those 3 and put them in the wire list, should arrive next week
ya I forgot about the fin connect guy too, then used the $260k that was in there for a bunch of EFTs, so will try to remember tomorrow


Aaron.M 4:36 PM
Lol np will remind u in the am
ty on the other customer though, any luck finding that transaction?


Gerry 4:37 PM
wait is this from January?


Aaron.M 4:37 PM
yeah
right old transaction


Gerry 4:38 PM
it got refunded, so all good


Aaron.M 4:38 PM

xxxx 004 xxxxxxx is the correct info
cool, funky how it doesn't pick random ones up.
is the eth hot wallet being filled?


Gerry 4:41 PM
I see the big withdrawal, it will go out soon
currently only has about 650 in it


Aaron.M 4:41 PM
yeah they always bug
was bugging about btc first now eth


Gerry 4:41 PM
lol


Aaron.M 8:54 PM
what happens If I complete my withdrawal for btc on admin?


Gerry 8:01 AM
Good morning
nothing, that it for if its done manually
topping up hot wallets now
was that 85k draft received?


Aaron.M 8:11 AM
Good morning
Yip already deposited


Gerry 8:13 AM
cool, when does it clear


Aaron.M 8:13 AM
By next Wednesdays


Gerry 8:14 AM
What are the current balances


Aaron.M 8:17 AM
18k clear in cibc, and 20k pending in td
Will be 103k by next week in cibc and 20k clear td


Gerry 8:17 AM
ok cool


Aaron.M 8:18 AM
Hopefully that 40k one comes through this week
Then can send a bunch out for u


Gerry 8:19 AM
just sent an email for ones to send when possilbe


Aaron.M 8:20 AM
10-4
Ur am going well so far?


Gerry 8:23 AM
so far pretty good
bunch of wires were sent out overnight so thats should make some happy clients


Aaron.M 8:25 AM
Sounds good to me, reminding u abput the finconnect guy


Gerry 8:25 AM
ah yes


Aaron.M 8:25 AM
Morning going well here, just waking up.


Aaron.M 8:51 AM
any rough eta on this withdrawal? https://www.quadrigacx.com/admin/withdrawals/details/1024607
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 8:52 AM
not 100% sure where that one is on the queue, think its close ish to the top in the wires


Aaron.M 8:52 AM
guy is saying his banking info changed, able to cancel it?


Gerry 8:52 AM
argh typical


Aaron.M 8:52 AM
lol


Gerry 8:53 AM
remind me in about half an hour doing something else on my other comp


Aaron.M 8:53 AM
sounds good


Aaron.M 10:25 AM
hey hey
Got time to check in to that withdrawal?


Gerry 10:26 AM
its in the list of wires to go out that hasn't been sent yet, so most likely in the next few days


Aaron.M 10:26 AM
ok so we can cancel it?
or adjust the info?


Gerry 10:28 AM
I've just removed it and cancelled it


Aaron.M 10:28 AM
perfect will update him, ty for checking.


Aaron.M 10:53 AM
Just wanted to check on the hot wallets for eth and btc
seems to be a back log starting on them


Gerry 10:53 AM
I've withdrawn coins from other exchanges where I had some for easy access and just waiting on those to go through
also have a biggish btc transfer that I sent to the hot wallet an hour ago that is waiting confirmation


Aaron.M 10:54 AM
sounds good, btc is quite slow last couple days


Gerry 10:54 AM
ya and blocks are fairly full


Aaron.M 10:56 AM
yeah noticed that my self, was there any update on the fin connect customer


Gerry 10:56 AM
just waiting on today's settlement which should be in about 35 mins
then I"ll transfer that


Aaron.M 10:56 AM
10-4 standing by on that one
Dez is wondering on transfers as well, he opened an account with the same bank as Crypto Capital


Gerry 10:58 AM
interesting
I'll have a look at his shortly


Aaron.M 10:58 AM
I have been talking to Crypto Capital and I have a bank account with them and would like to withdraw via bank wire to Crypto Capital, I have to simply reference my account number when sending the wire to Crypto Capital with final credit to my CAD dollar account.

Crypto Capital team said this would be easy since you work closely together. There is no intermediary banks and the wire is sent to outside Canada making it beneficial for all parties involved.
lol
More so wondering if for future withdrawals
if we could transfer in this manner?
Was thinking I should just advise to continue to use CC, where they have a new banking partner for both CAD and USD
that it will be back to standard transfer times with them shortly


Gerry 11:00 AM
I'm going to soon change our CAD banking back to the new CC bank partner so that should get funds in there soon


Aaron.M 11:01 AM
sounds good so will advise just to utilize CC


Aaron.M 11:18 AM
when searching for this customer I can't find him
Michael Client# xxxxx Change of Banking Info
doesn't seem to be any of these


Aaron.M 11:18 AM
File Uploaded: Screen Shot 2018-10-18 at 11.18.25 AM.png



Gerry 11:19 AM
that number is the transaction ID
its confusing but we use our withdrawal transaction IDs but the banks for some reason call it client ID
https://www.quadrigacx.com/admin/withdrawals/details/1021412
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 11:19 AM
ahh ok it was for withdrawals.


Gerry 11:20 AM
ya sorry that was confusing


Aaron.M 11:21 AM
lol no prob, just to confirm his transfers went through but his info needs to be updated?
or am I canceling any of his past withdrawals


Gerry 11:26 AM
no don't cancel them
I think they are going through in the end but I think the bank just needs to make modifications each time


Aaron.M 11:26 AM
sounds good just wanted to make sure when he asked.
God this dez guy doesn't stop, wants to do 500k a day with cc when they are up and running.


Gerry 11:27 AM
lol


Aaron.M 11:27 AM
Want to say to this guy yes sure we can handle that when our funds are released from cibc
lol fudge, guy emails me like 10 times a day


Gerry 11:28 AM
lol some of these clients are super annoying
they're like "oo money to be made with arbitrage"
without understanding why the arb opportunity is there


Aaron.M 11:28 AM
lol pretty well eh


Gerry 11:34 AM
ok so whats the thing with finconnect


Aaron.M 11:35 AM
xxxxxx
would like to transfer back to his fin connect account


Gerry 11:36 AM
how much


Aaron.M 11:36 AM
his current balance


Gerry 11:40 AM
Done. He now has to accept it in his Finconnect account. With that said, Please inform him that we cannot do this on a regular basis as we have no easy way to fund our fin connect account.


Aaron.M 11:40 AM
10-4 will advise
is funding that way ok? just not withdrawan


Gerry 11:42 AM
yes


Aaron.M 12:03 PM
the atm company is wondering if u can sign this, I have a conference call set up with them tmr
slowly uploading.....


Aaron.M 12:04 PM
File Uploaded: MNDA Quadriga Instacoin.pdf


Gerry 12:05 PM
it just started snowing here


Aaron.M 12:05 PM

same here
hail/snow


Gerry 12:06 PM
will read this


Aaron.M 12:14 PM
Sounds good, will be interesting to do this call tmr. By the sounds of this we should be able to to get this running quickly.


Aaron.M 1:47 PM
Ugh dez is still bugging on those wires. When there are funds in our cc account could we try sending a wire to his cc bank account?
My only problem is its likely a manual process for u?


Gerry 1:48 PM
Yes, but there definitely isn't $500k per day worth in there


Aaron.M 1:49 PM
I know and have been telling him that for hrs.
Lol
Guy is persistent


Aaron.M 1:54 PM

How much do u think we can handle per week?


Gerry 1:57 PM
really depends on incoming wires
or if CIBC gives our money back, unlimited lol


Aaron.M 1:57 PM
Lol
I know eh, I am just waiting for the day its released.
Hes trying to get in the 500k region per week


Gerry 2:03 PM
is he just trying to arbitrage it cause the price is higher than elsewhere?


Aaron.M 2:04 PM
Cant say for sure, but has to be as he uses cc
Its a hard spot dont want to push away biz, but we also have other customers


Gerry 2:04 PM
ya and the delays are currently beyond our control as well


Aaron.M 2:05 PM
Yeah


Aaron.M 2:18 PM
This one is bugging Lilly again.
xxxxxx


Gerry 2:19 PM
will check shortly where he is on the list of wires to go


Aaron.M 2:19 PM
Ty


Aaron.M 2:37 PM
U read that email from Carlos?


Gerry 2:43 PM
not yet


Aaron.M 2:48 PM
ok sounds good, doubt it will change your thoughts much. They have great plus's to their bank but they do require a lot of info etc


Gerry 2:50 PM
haha, Andrew xxxxx has just had his bank account shut down by CIBC


Aaron.M 2:50 PM
lol was waiting for u to react to that
fing cibc lol


Aaron.M 3:18 PM
U get a chance to review that nda, pretty sure they need that before our meeting


Gerry 3:26 PM
not yet, should either tonight or first thing in the morning
just mass responded to my tickets


Aaron.M 3:27 PM

Sounds good, u can send any misc response back to me if they dont need u
Let me know what u think of Carlos response too when u have a chance
Dont think it will change much


Aaron.M 4:43 PM
That was a messed up email


Gerry 5:00 PM
which one, the one from Geoff?


Aaron.M 5:06 PM
Yeah
U see my response to the email?


Gerry 5:06 PM
ya
not sure exactly what do with thinm
He was one of our first big clients. Back in Toronto, years ago, at a meet up he handed me a cheque for $50k to buy ETH
before ETH launched
I know the guy has made at least $2-5m from it
I personally bought much of his holdings when ETH was at $35 (score for me lol)


Aaron.M 5:07 PM
Lol
!
Hmmhmh so like I say would us locking in the funds and having ur lawyer draw up an letter with value etc help?


Gerry 5:09 PM
it definitely is a weird situation. I'll talk to Margaret to see what she thinks


Aaron.M 5:09 PM
K let me know if she comes up with anything. There is that loan company that takes crypto as capital
A couple of them I know. If he is willing to put his funds behind it. He could get a loan and when paid back he gets his crypto back


Gerry 5:13 PM
I've had a similar situation when building a home. The builder wanted proof of assets. I showed him a bank account and he was cool with it. I imagine that this is less of a concern than he thinks it is


Aaron.M 5:22 PM
Ah true enough, plus he should have lots of funds with the amount of crypto he has sold
Let me know if Margaret has a plan for him
Apperantly I have to sign the nda as well.
U just e sign them eh?


Gerry 5:26 PM
I have a signature of mine in the PDF reader that I just put on it


Aaron.M 5:28 PM
Hmmh may have to do that my self
No printer or scanner at my house


Gerry 5:28 PM
ya thats the easiet
easiest
you can do it in the preview thing on your mac


Aaron.M 5:29 PM
Ok cool, will do then. I'll sign mine after u


Aaron.M 6:57 PM
Small update on advertising companies


Pretty well all big ones wont allow an exchange to advertise unless we are legally regulated.

That crypto company hasnt got back to me yet. But sounds like we are going to be stuck with one like them
Only prob with those companies, is they are mainly advertising in random places. Though they have 55 plus countries, biggest country is russia and even less favorable as the list goes on
Those arent really our target countries
Unless u like all those ex Soviet countries and African countries lol
Sounds like this may be more manual. So I'm gonna learn a bit more our target countries
See if we cant find a way to target them manually. Ie like main crypto threads for china etc


Gerry 10:47 AM
lol signed thing ;p


Aaron.M 11:05 AM
lol
good morning, how goes buddy
Are you going to join the conference call today?


Gerry 11:10 AM
Good morning
pretty good
Probably not, one of Jen's friends is getting married this weekend and we are going down near Lunenburg this afternoon


Aaron.M 11:12 AM
ahh no doubt, should be fine
U need anything done today?


Gerry 11:13 AM
nothing comes to mind at the moment
just the usual
wow, that CIBC ruined my life post has gotten a crazy amount of traction


Aaron.M 11:13 AM
ok kool, everything is done on my end so far
yeah thats a crazy story eh, guy likely ruined his credit and couldn't get approved for a mortgage anywhere
scary thought, how in the end we are all just slaves to the system. When u misbehave u are punished , ie loose ur home and prob messed his credit up more


Gerry 11:16 AM
I know Adam xxxx (guy who runs all the ATMs out west) had the same issue with Scotiabank
similar situation, they basically just refused to renew his mortgage when it came due
he's pretty well off so he just paid his full mortgage off


Aaron.M 11:17 AM
lucky
I'd be screwed over like this guy lol. Scary thought to think of when I'm gonna be looking to buy a home next yr


Gerry 11:18 AM
when me and Jen bought our house the banks refused to give us a mortgage
me because of crypto
and then she applied on her own while still working for Travelers insurance, and they denied her because in her contract it said that they could force her to move back to Toronto or resign if they ever wanted to (as part of her transfer to Halifax)


Aaron.M 11:19 AM
damn
lol same will likely happen to us next yr. Just waiting till we do our company tax the first time so I can say we legally work


Gerry 11:21 AM
RBC denied me because I couldn't prove where my money came from lol
which was odd, given that they banned me specifically due to them knowing it came from bitcoin lol


Aaron.M 11:25 AM
lol
u have qcx registered with gov no? they got that specific asking where the money came from?


Gerry 11:27 AM
ya, though at the same time I was trying to dodge the question about bitcoin
to prevent my account getting closed
which ultimately didn't work lol


Aaron.M 11:28 AM
lol hehehe I tell the banks I run a support company that works for online companies
no specific's regarding btc


Gerry 11:28 AM
that should probably work a lot better


Aaron.M 11:28 AM
fingers crossed, but they def ask a lot of questions


Gerry 11:29 AM
the other issue I think was that we applied for a mortgage while still living in Toronto, and we only wanted 50% of our house, which to the Toronto mortgage broker was nothing, so they didn't really try
average house there is like $1.5m, we were only looking for a 200k mortgage
the guy at RBC acted like even filling out the paperwork was a waste of time for him


Aaron.M 11:30 AM
wtf
lol 200k is likely the most my mortgage will be here


Gerry 11:31 AM
ya, we probably would have had better luck dealing with someone here


Aaron.M 11:31 AM
u would think making any money would make them work hard.


Gerry 11:31 AM
I guess its a commission for them


Aaron.M 11:32 AM
funky, our banking system def needs to change or get some more competing banks in it
its like where I live, only 1 power company. They can screw u over on prices etc, u know and they know it. Still not a damn thing u can do about it


Gerry 11:33 AM
ya, same issue here with Nova Scotia power
which is owned by a big American corporation


Aaron.M 11:33 AM
I pay 300 a month and I live in a mini home
tell me how that is normal


Gerry 11:33 AM
thats quite a bit
in Toronto, my electric bill in my condo was $40 per month


Aaron.M 11:33 AM
omg I wish


Gerry 11:34 AM
here I'm not sure what it is, Jen pays all the bills
my insurance however is super cheap here
car insurance
I pay $600 per month, vs $2600 in Toronto


Aaron.M 11:35 AM
Yeah most stuff like that is pretty cheap here


My only other big bill is health care but we own our plan so im happy


Gerry 11:35 AM
health care like supplemental health care?


Aaron.M 11:36 AM
Yeah, when I left my old job. U have the option to buy out your plan.


Gerry 11:36 AM
for prescriptions and stuff


Aaron.M 11:36 AM
Close to 400 a month but it's a premium plan for drugs, dental etc
Yip


Gerry 11:37 AM
ya, that adds up. Especially for me. My Crohn's medicine was $5000 every 7 weeks


Aaron.M 11:38 AM

U have no coverage?


Gerry 11:38 AM
nope
and even if I did, most have annual caps of around 10k


Aaron.M 11:38 AM
Still its worth having
Next time ur wife or u is working for a company. Buy your plan out
U will own it for life


Gerry 11:39 AM
hopefully never have to work for a company 😃


Aaron.M 11:39 AM
Lol I know was a stupid comment but I think it was the best choice I made when leaving


Gerry 11:40 AM
ya definitely is, I've spent so much on dental and stuff


Aaron.M 11:40 AM
Most places wont even let u buy one. U need to have it before from a job


Gerry 11:40 AM
the last time I had supplemental health coverage was in university
actually no, I was on Jen's plan at her old job
but they denied my Crohn's medication because it was too expensive and they wanted me to use the cheaper one first


Aaron.M 11:43 AM
I dont think any of that is fair, say we have health coverage in Canada
But the real drugs or treatments still cost thousands


Gerry 11:43 AM
ya, I often say that we don't have free healthcare, only free diagnosis


Aaron.M 11:44 AM
Pretty well true, or if u do get treatment its sub par


Gerry 11:44 AM
ya, like how the wait here for an MRI is about a year


Aaron.M 11:44 AM
Lol go to a hospital with a broken arm and wait 8 hrs to get it fixed


Gerry 11:44 AM
to get certain tests for Crohn's here, my doctor lies to the hospital so they'll do them
I'm supposed to get bone density tests, but the hospital refuses to do them unless I'm taking high doses of prednisone, so my doctor has me lie and say that I'm on 60mg daily so I'm in the super high risk category


Aaron.M 11:46 AM
Lol not surprising, when I went through my bout of bowel problems it dragged on.
Colonoscopy or coloscopy are both very strange events at the hosiptal


Gerry 11:48 AM
I had a the colonoscopy a couple months ago


Aaron.M 11:48 AM
First one I had was un sedated. And was very creepy, nurse held me down. And when it was done there was like 4 female nurse just standing out side the room. Lol I peeled out of the hospital


Gerry 11:49 AM
on my most recent one they gave me fentanyl and kept me awake so I watched the whole thing
was an interesting experience lol


Aaron.M 11:49 AM
The deep one wasnt bad because of the sedation. Was awake as well
Fentanyl?
That must have been quite the trip


Gerry 11:50 AM
ya, the drug that kills everyone out west
it mainly just makes things not painful
and it wears off super fast
It didn't seem like something you would get addicted to, which was odd


Aaron.M 11:51 AM
Huh
Funny ppl would use it recreationally


Gerry 11:52 AM
I guess in higher doses maybe its more fun lol


Aaron.M 11:52 AM
lol
heads up 4125101 didn't get anything sent to her this week


Gerry 11:53 AM
hmm ok


Aaron.M 11:59 AM
?
any further thoughts on her lol?


Gerry 12:00 PM
seems my wire guy sent in a slightly different order than I expected
that user is super annoying, they know there are delays, yet instead complains non-stop instead of taking crypto back


Aaron.M 12:01 PM
I agree, u don't want to see my email inbox daily
but I imagine urs is the same


Gerry 12:01 PM
lol yup
over the past few weeks my responses have gone from a friendly apology for the delays to a more blunt statement that CIBC has robbed us and the delays may persist, and that they have two options, cancel the payment or wait
most people wait
this week has been pretty good for sending payments overall, I think billerfy has sent out almost $2m, probably around $400k from fin connect, plus another 1m+ in wires


Aaron.M 12:06 PM
a very good amount sent
Yeah ppl do seem to be pretty dense


Gerry 12:06 PM
the one I hate the most is when people respond with "ok, but I don't bank with CIBC so why does this impact me"


Aaron.M 12:08 PM
lol because they have ur money and mine!


Gerry 12:08 PM
ya, some people don't seem to understand that lol


Aaron.M 12:08 PM
ugh lol


Aaron.M 2:19 PM
Lol too funny
That ATM company is the same one I reached out to a couple weeks ago
They mentioned u were looking at this in july as well though
So everything seems like it will work easy enough. They will due settlement up front for the withdrawal vouchers
So say we wanted 50k for our first batch. We sent over the btc first then we issues the codes up to that 50k
Will have lawyer docs sent over to u shortly when we get them


Aaron.M 2:43 PM
Oh forgot to mention, this will be exclusive to our exchange only


Aaron.M 4:24 PM
instacoin proposal
File Uploaded: Instacoin - Quadriga Convertible Redeemable Notes - Transaction Outline v2-1.pdf
Instacoin - Quadriga Convertible Redeemable Notes - Transaction Outline v2-1.pdf


Gerry 4:24 PM
awesome, thanks


Aaron.M 4:25 PM
Np buddy, quite excited to get this goin
It should end up working like our current voucher system. So if a customer decides not to cash out they can re deposit it with the same code


Gerry 4:29 PM
ya it seems cool
did they say how quickly it would be able to be setup on their end


Aaron.M 4:29 PM
3 hrs work if not less
Guy thinks it will really only take 1 hr but need alex on that convo


Gerry 4:30 PM
oh cool, so we can get this going next week


Aaron.M 4:30 PM
Technically right away by the sounds of it. They seem to want to take it step by step.


Gerry 4:30 PM
awesome


Aaron.M 4:31 PM
So we got this doc now. I say we approve, they will send over lawyer docs for us to sign.
Then get it rolling


Gerry 4:31 PM
cool, I'll have a look in a min


Aaron.M 4:32 PM
Sounds good its a basic doc. The purchase order also helps us as we dont have to figure out btc price when ppl sell etc
I still think u should get alex to make it so you need a btc balance to use the withdrawal
So we build up for the next orders


Gerry 4:37 PM
so when a user goes to an atm with one of our vouchers, I assume they type it into the machine and then the machine will somehow validate it wth us right


Aaron.M 4:37 PM
correct
and they can withdrawal up to 2900 in one go
not multiple withdrawals


Gerry 4:38 PM
can users go the other way? put cash into the machine and get a quadriga voucher?


Aaron.M 4:38 PM
we get one order say 50k from instacoin, we then use the system they give us thats run through api. We print our own vouchers through that system as we go.
yeah when they go to the atm, they put in the cash. They choose us and it prints our a voucher to deposit on our site
The legal doc will have our settlement terms and schedule on it as well. But I imagine it's monthly by the sounds of them


Gerry 4:40 PM
ok cool, based on this and the document I approve
they can prepare their legal docs for it


Aaron.M 4:41 PM
sounds good will pass it on
Also fyi they say by next yr atm's will be all of Canada not just eastern


Gerry 4:42 PM
very cool


Aaron.M 4:43 PM
what is funny, is we both were looking the same company
I was talking to them and then he said the company, and I was like wait a min. I reached out to u guys like a month ago


Gerry 4:44 PM
haha ya that is funny


Aaron.M 4:44 PM
He said it spurred them from their last convo with u in July


Gerry 4:44 PM
what fee are they going to charge again on the cashout


Aaron.M 4:45 PM
1 sec will find the foorum
3.5 in and 2.5 out
we could prob add 2 even instead of 1.5 on our end but up to u


Gerry 4:46 PM
so for someone cashing out and getting cash from instacoin its 2.5%?


Aaron.M 4:47 PM
10-4
more in then out


Gerry 4:47 PM
I would even consider making our fee 2.5% to make it an even 5. I know its high but I think people will do it


Aaron.M 4:47 PM
they will, cause it bypass any withdrawal delays
and since that article is out we can openly say this


Gerry 4:48 PM
ya I like it
cool, exciting to see how this goes


Aaron.M 4:48 PM
yeah! darn right, I'm vibing this will add to our new site update and app nicely
and this is an exclusive deal
no other exchange is gonna be offered this after us
I'll get that in writing too


Gerry 4:49 PM
ya that part is important, as coin square will likely try to jump on it themselves once they see it
they like to copy us


Aaron.M 4:50 PM
then they can use a less established company, these guys have apparently been fighting court battles etc to get into each province
Seem quite smart


Gerry 4:50 PM
court battles with who
the only province that is annoying for bitcoin ATMs is quebec


Aaron.M 4:51 PM
bc province and out west
apparently is hard to get in there they were saying
they seem to get a hard time with all the btc scams out there etc


Gerry 4:52 PM
ya, I've seen a few things about that, people lose money to a scam and then sue the bitcoin atm operator


Aaron.M 4:53 PM
yeah was a recent case about that, and wouldn't be surprised if it was them


Aaron.M 7:24 PM
Noticed intsacoin ATM company uses these guys to advertise www.taboola.com
Same company has been sending me info on other exchanges while browsing
Was also thinking of reaching out to crypto related sites for direct advertising?
Example of 1 https://www.newsbtc.com/advertising/

www.newsbtc.com
Advertise With NewsBTC.com | NewsBTC
Advertising prices on NewsBTC which is one of the top bitcoin news on the internet.


Aaron.M 9:45 AM
Good morning, how goes today?


Gerry 9:52 AM
Goodmorning
pretty good
how bout you


Aaron.M 9:53 AM
Doing well thank you, just starting my day


Gerry 9:53 AM
cool
have a good weekend?


Aaron.M 9:53 AM
Yeah was a pretty decent weekend, def looking forward to getting away with the trip.
Lol each bump on the road makes it look more appealing


Gerry 9:55 AM
when do you leave again


Aaron.M 9:55 AM
31st


Gerry 9:56 AM
cool
9 days


Aaron.M 9:56 AM
lol
9 long days


Gerry 9:56 AM
got your passports?


Aaron.M 9:57 AM
yup, passports, suitcase is packed, some money for the trip, pretty well all is done


Gerry 9:57 AM
cool


Aaron.M 9:57 AM
Was going to ask if this week we can get the end of month pay sent, that way can get everything done before we leave


Gerry 9:57 AM
Yes


Aaron.M 10:00 AM
perfect, that will help greatly.
Am going out for a laptop bag and everything this week. Will have my pc and phone on me during the trip


Gerry 10:01 AM
that'll be good. Shouldn't be too much to do while away but good to have it with you


Aaron.M 10:01 AM
indeed should be fine
U see my msg on the weekend regarding advertising?


Gerry 10:01 AM
yes, regarding specific sites like the news one


Aaron.M 10:02 AM
That or I found others that instacoin is using
Adchoices


Aaron.M 10:03 AM
File Uploaded: Capture+_2018-10-22-07-01-41.png

Capture+_2018-10-22-07-01-41.png
the above screen shot is from outbrain, was right on cnn


Gerry 10:03 AM
interesting, I've briefly looked at that one long time ago


Aaron.M 10:04 AM
may be the one to use in conjunction with some online news sites. But likely more easy is we can just find and advertising company


Gerry 10:06 AM
does google allow bitcoin sites again or is that still banned?


Aaron.M 10:07 AM
hard to say, they say no. But adchoices is them no?


Gerry 10:07 AM
ya, they are the same thing I believe


Aaron.M 10:08 AM
I keep seeing tons of btc/flexepin adds on adchoices https://www.youradchoices.com
www.youradchoices.com
YourAdChoices.com
Reading on them now I guess they may be diff


Gerry 10:08 AM
ya a bunch of ad networks might connect into one


Aaron.M 10:09 AM
www.taboola.com , https://www.youradchoices.com , https://www.outbrain.com seem to be the top choices
www.youradchoices.com
YourAdChoices.com

www.outbrain.com
Outbrain -Performance-Based Native Advertising Platform
Outbrain is the world's leading performance-driven discovery and native advertising platform. We help advertisers get discovered on leading publishers websites.
I ready crypto news every day, and those platforms advertise on those news site and also ping me on random normal world news or gaming sites
3 major outlets for daily traffic


Gerry 10:10 AM
ya I think they're all tied in some how
I'm going to see if I can reactivate our old google campaign


Aaron.M 10:11 AM
ok sounds good, and if a no go I'll guess we will look into those sites above and find the best one
Duane must be able to help u on this, I see mybtc.ca ads all the time


Gerry 10:13 AM
ya, he did our original one


Aaron.M 10:14 AM
when u have a moment, can I get the 2fa for fin connect as well


Gerry 10:16 AM
yup
ready?


Aaron.M 10:16 AM
fire away


Gerry 10:17 AM
xxxxxxx


Aaron.M 10:17 AM
I'm in
ty
Are you feeling better?


Gerry 10:26 AM
somewhat, but still have a bit of a cold


Aaron.M 10:31 AM
Glad to hear that, winter colds suck when they drag on
Nothing worse than trying to sleep with a dang cough or cold


Gerry 10:33 AM
ya, the coughing is the worst part
but its getting better, should be gone in a few days fully


Aaron.M 10:34 AM
yeah generally the last part to go is the cough. I'm a smoker so it gen sticks to me lol


Gerry 10:36 AM
lol


Aaron.M 11:05 AM
any rough eta on this customers last two withdrawals?
xxxxxxx
Wanted to check in on another thorn in my side lol, https://www.quadrigacx.com/admin/users/withdrawals/4163470
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 11:10 AM
hmm not sure about the first one, second is crypto capital so we should be able to do some of those soon, I'm changing the wire instructions today
Alex just made it so I can easily rotate them


Aaron.M 11:13 AM
How long u think on eta for the cc ones to start moving?


Gerry 11:13 AM
hopefully they should be moving again later this sweek


Aaron.M 11:13 AM
Anyway to process his wires?
the small ones


Gerry 11:15 AM
yes, those should get sent either today or tomorrow


Aaron.M 11:18 AM
cool ty, will update him on both
this customer hasn't got her two last cc withdrawals as of yet either
81550
We checked on her two weeks ago, was supposed to clear last week after our update


Gerry 11:25 AM
hmm, just sent billerfy asking about those ones


Aaron.M 11:25 AM
sounds good, please let me know when they respond
beyond a couple other stragglers those were the trouble cx today


Gerry 11:26 AM
cool, ya my inbox isn't too bad this morning either


Aaron.M 11:27 AM
fudge got kicked out of finconnect, can I bug 1 more time for that code


Gerry 11:27 AM
yup one sec


Aaron.M 11:27 AM
yeah wasn't bad at all


Gerry 11:27 AM
275886


Aaron.M 11:27 AM
lol ty again 🙂


Aaron.M 12:29 PM
are we able to process this one xxxxxxx ?


Aaron.M 1:57 PM
Have another credit card payment customer I need to check xxxxxx
Billerfy have a bit of a back log it seems


Gerry 1:59 PM
ya, their bank got mad at them for sending too many bill payments it seems


Aaron.M 1:59 PM
ugh eh, hopefully mine don't do that
another 90k cheque on the way, debating on which bank to put it in


Gerry 2:00 PM
they shouldn't, I think it was cause I sent way too many for them to do all at once


Aaron.M 2:00 PM
what did they do shut them down?


Gerry 2:00 PM
don't think so, they just temporarily froze their account and now I think they are doing them slower


Aaron.M 2:01 PM
hmhmhmh, how many do we currently have pending?
Maybe we should shut off credit card, till each Billerfy , Me, Dave have X amount in our accounts


Gerry 2:01 PM
waiting on an update from them on which ones they've sent and which ones not
and yes I will do that I think


Aaron.M 2:02 PM
prob safer, then we can all do 50k batches or something a week for u
and deposit cheque's slower as will have a build up


Gerry 2:03 PM
just disabled it for now


Aaron.M 2:03 PM
ok sounds good


Gerry 2:04 PM
will send that one you mentioned a min ago via vopay this afternoon


Aaron.M 2:04 PM
How is ur cash build up going for cash withdrawals?


Gerry 2:04 PM
non-existant. Every ATM operator is selling at the moment
Canadians overall are selling crypto, not a huge amount of buying interest at the moment


Aaron.M 2:05 PM
10-4, 1 other customer above waiting on 81550
great lol
Hopefully this company can handle more then 50K a day in volume
(instacoin)


Gerry 2:06 PM
ya it'll be interesting to see
knowing the mechanics of bitcoin ATMs they generally don't hold that much cash each
my Lamassu one held up to 600 bills, so if they were all 100s that was $60k, but in my experience the people buying from bitcoin ATMs use 20's, so it never held that much


Aaron.M 2:07 PM
hmhmh will be interesting to see which customers in what demographics use it the most
Might keep their cash ppl running


Aaron.M 2:15 PM
kool, just wanted to check with you as well. Wanted to deposit 200 from bank draft earnings online today, noticed u noticed quite fast last time
So wanted to make sure was good


Gerry 2:25 PM
ya all good


Aaron.M 2:25 PM
K ty, let me know what day this week I'm good to add the pay
No rush as long as we have it by next monday


Gerry 2:26 PM
you can add that now too


Aaron.M 2:27 PM
Ok perfect ty


Aaron.M 10:06 AM
Good morning


Gerry 10:07 AM
good morning
Hows it going


Aaron.M 10:08 AM
Going well so far, just clearing out tickets and chasing after bank wire's
Just wanted to double check on those credit card customers from yesterday. Can I confirm they are going to be resent?
I can send some this week as well


Gerry 10:10 AM
Yes, they will, should have more info on the credit card ones at some point today


Aaron.M 10:16 AM
are we able to process any of these https://www.quadrigacx.com/admin/users/withdrawals/4199639?
www.quadrigacx.com
QuadrigaCX - Page not found
xxxxxx, Tatiana never ended up receiving any funds as of yet either


Gerry 10:18 AM
yes, those ones will arrive this week
and shoot I forgot about her
tatiana will definitely get one tomorrow


Aaron.M 10:19 AM
ok perfect will update her on that


Aaron.M 10:28 AM
got another one from the day before
did u find any update on his last two withdrawals
https://www.quadrigacx.com/admin/users/withdrawals/2082783
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 10:30 AM
ah yes, those were combined into one wire which should be there in a day or two


Aaron.M 10:34 AM
perfect ty
Will update him
1 more lol
xxxxxxxx
36k


Gerry 10:35 AM
that was sent as a wire and should be there today
unless today is already over in Australia, in which case in about 12 hrs


Aaron.M 10:43 AM
ty
Any big plans for this week?>


Gerry 10:43 AM
not really, finally feeling better today from my cold
not 100% better, but about 90%


Aaron.M 10:44 AM
No doubt, weather isn't the greatest lately too
dang winter lol


Gerry 10:44 AM
ya freezing out lol


Aaron.M 10:49 AM
lol ur telling me, dread that morning walk with the dog at 6am now


Gerry 10:49 AM
haha, ya I hate taking them out now too
good part is when they go out they come back quickly


Aaron.M 10:49 AM
lol yeah they don't like it either
For when we are able to send Crypto Capital
- xxxxxxx
- cx xxxxxx, xxxxxxx
- xxxxxxx
those ones have been delayed and in contact alot


Aaron.M 1:33 PM
U get that email I forwarded to u?


Gerry 1:47 PM
Yes, will look at it shortly


Gerry 3:27 PM
why can't these people just send an email lol


Aaron.M 3:36 PM
Lol


Was thinking the same thing
I'll just let him know I can do a call. And from there any legal docs etc can be forwarded to our counsel


Gerry 3:37 PM
yes that is best. Any legal or compliance questions its best if they are written so we can then give them proper policy information rather than having a random chat about it
thanks, just saw your emial


Aaron.M 3:41 PM

Lol I take it this guy is their ceo


Prob just wants the same type of call we just had. Just on his own end before doing docs up


Gerry 3:42 PM
I think this is their lawyer
probably just creating pointless work


Aaron.M 3:43 PM
Love it lol
Oh well, hopefully I can have this all done and sorted before going away


Gerry 3:44 PM
the fact that they mentioned going to court in multiple provinces leads me to believe that they are being ripped off by their lawyer a bit lol


Aaron.M 3:45 PM
Lol
In other words over involved


Gerry 3:45 PM
lol yup


Aaron.M 3:46 PM
I didn't think Margaret would have been hoping on that call
Cost too much


Gerry 3:47 PM
ya, I'm not paying a lawyer a fortune for a chit chat about compliance nonsense without at least having an idea of what its about


Aaron.M 3:48 PM
Lol
100%
Plus we all agreed to that doc, so if they had any questions they should have been submited already
Any luck re activating ur advertising?


Gerry 3:52 PM
trying to recover the password first lol
which is more difficult than expected after my old phone number was stolen


Aaron.M 3:53 PM
Ugh lol
Hopefully happens soon, like 85 verifications left


Aaron.M 9:48 AM
Good morning, Has any funds cleared for cc ?


Gerry 9:49 AM
Good morning
not yet
did you get the crazy wind storm last night
a tree fell in my front yard, backyard furniture blown all over, a million leaves in the pool


Aaron.M 9:50 AM
if we did I slept right through it
wow?
Def didn't get that much wind here


Gerry 9:51 AM
luckily it didn't hit anything
had it toppled in the other direction it would have landed on the power line
Tatiana should receive a wire today
along with a bunch of others


Aaron.M 9:52 AM
wow very glad to hear it didn't hit the house or anything
ok will check in with her and see, I do have 1 customer bugging
xxxxxxx
do u have any tickets on him?


Gerry 9:52 AM
ya, I'll reply


Aaron.M 9:53 AM
cool beans ty
Hopefully it's a good day, most of the tickets etc cleared so far
and then that call later today aswell


Gerry 9:54 AM
ah cool


Aaron.M 10:23 AM
sending out the bill payments now
Will let u know update amounts after


Gerry 10:24 AM
cool thanks


Aaron.M 10:50 AM
so 11k in CIBC and 20k in td
Will have well over 100k in each account by next week though
wanted to check on my constant thorn, xxxxxxx
Any of his we able to process?


Gerry 10:53 AM
lol he is the most annoying customer ever
will do his wire soon


Aaron.M 10:53 AM
Isnt he


Gerry 10:54 AM
just emailed a few more bill payments


Aaron.M 10:54 AM
Even after saying no about withdrawals. He starts bugging
Sounds good will send em right out


Aaron.M 11:10 AM
will have to wait a day or two, td cheque hasn't cleared yet for some reason
likely tmr as today is the 5th biz day


Aaron.M 2:59 PM
Hey buddy, we still able to complete this amount today? xxxxxxx


Gerry 3:26 PM
unfortunately no, but should be able to do it tomorrow


Aaron.M 3:26 PM
10-4 ty for checking


Gerry 3:30 PM
your withdrawal should arrive tomorrow


Aaron.M 3:31 PM
Thank u, will let Sarah know. She will be happy to get everything done


Gerry 3:31 PM
Did Vancouver Aaron mail the box of drafts to your mailbox yet?
I'm guessing no lol


Aaron.M 3:32 PM
Nope ive been meaning to ask u about thats


Gerry 3:32 PM
ya he's super incompetent, not surprised lol
he sent me an email last night asking for something, I'll remind him


Aaron.M 3:32 PM
lol
god and here I share a name with him


Gerry 3:33 PM
lol ya, when talking to Jen I always have to differentiate between awesome New Brunswick Aaron and stupid Vancouver Aaron lol


Aaron.M 3:35 PM
that person from the bank is contacting us again


Gerry 3:35 PM
otherwise it ends up like
me: Aaron has been taking over some of the stuff I did before like scheduled phone calls with random companies
Jen: Why on earth would you trust Aaron with that?
me: no, New Brunswick Aaron, its all good
which bank


Aaron.M 3:36 PM
lol oh god eh,
xxxxxxxx
xxxxxx
forwarded u an email chain, going on about a case we responded to in august


Gerry 3:36 PM
not recoverable
actually wait, how much is it


Aaron.M 3:37 PM
Looking for recoverable funds, 400 was deposited and 168 is in his account via btc


Gerry 3:37 PM
is it only $400?


Aaron.M 3:37 PM
yup


Gerry 3:37 PM
whats the account number


Aaron.M 3:37 PM
xxxxxxx


Gerry 3:39 PM
to make it easy, please tell her that $200 can be recovered
then she can mark one of his deposits recoverable and one not


Aaron.M 3:40 PM

ok sounds good, in the future I will check with u before responding
allright, gonna walk the dog right quick then jump on that call


Will update u if anything is required


Gerry 3:42 PM
cool, sounds good


Aaron.M 4:37 PM
yip just a generic call on our kyc and aml process and how they will be paid etc
The lawyer is going to draw in the contract that this is a two way exclusive deal, they can't look to add another exchange and we can't look to add another atm network
they think roughly 50-200k cash daily their network can handle
So only thing now is to have them figure our the spot price and process for that. And we need to start setting aside reserves


they do BTC, BCH, LTC, Dash, Soon eth and xmr
also will monthly or bi weekly cash settlements for us work?
So to start everything. They are going to send over a legal questionnaire on I and the company. They are after aml and kyc details on u and qcx
After that we will have the contracts shortly. He just wanted to mainly make sure they weren't dealing with mutiple companies


Gerry 5:01 PM
ok cool, so they'll be sending over that soon?


Aaron.M 5:02 PM
should be anytime tonight
Did u have any questions or concerns that need to be addressed with their legal counsel before those docs are drawn up?
Also as part of this deal though, we do need to make it so you have to be verified with us to even deposit the voucher
just to mitigate any aml or kyc concerns on their end


Gerry 5:05 PM
ya I'm ok with that
do they require we share the info with them?


Aaron.M 5:06 PM
only like how we currently do with Flexepin or other companies


Gerry 5:06 PM
so not automatically for every transaction
just if they ask for it specifically


Aaron.M 5:06 PM
If they have a concern on a voucher, we track down the account and follow the same recovery process etc
yip 100%


Gerry 5:06 PM
ok cool
I can't imagine that will be a big deal, or ever an issue. People are putting cash into the machines, unless someone hacks the machine they shouldn't be able to cheat it


Aaron.M 5:07 PM
agree, they just wanted to touch base on it incase


Gerry 5:07 PM
and I don't really expect any scams as a scammer would just get bitcoin rather than a voucher


Aaron.M 5:08 PM
I think this should be a very good deal, their lawyers on words were they are a cash rich company but poor on the crypto front


Gerry 5:09 PM
interesting, so mostly selling btc still
this gives them an opportunity to get rid of the cash, which otherwise would be a pain to deal with


Aaron.M 5:09 PM
seems so, lol they have no idea the transactions they are going to get when this gets going


Gerry 5:10 PM
lol ya, I think thats how everyone is
when we added Canada Post verification we broke their entire system due to our volume
their servers couldn't handle the number of people that went to get verified lol
💪 1


Aaron.M 5:10 PM
have u decide how we are going to accumulate the crypto?
lol love that, it's to funny


Gerry 5:11 PM
that depends somewhat on what we are going to use as the benchmark for pricing the crypto
did they mention anything regarding that
which price to use


Aaron.M 5:12 PM
that I have to find out but they are stating current market prices at the time of trade
likely manually at first and eventually have a web interface we can just purchase our note from with a current pricing


Gerry 5:12 PM
I assume they'll want to use some global average


Aaron.M 5:13 PM
I think so to, so we can clarify what exchanges they will be pulling their average price from
heck still in the design phase as well, don't be afraid to name ur terms
this is a landmark deal for them too
it will be 1 time a day we purchase our bulk note


Gerry 5:16 PM
I'm good with some sort of global average


Aaron.M 5:17 PM
cool beans, will update u when the doc comes through.
so how we gonna accumulate the btc?


Gerry 5:22 PM
typically I would just buy it on QCX, but with our prices being higher than average at the moment, that isn't ideal


Aaron.M 5:23 PM
agree, think Alex can make it so the customer has to have BTC to cash out this way?


Gerry 5:26 PM
the main thing for me is making sure we execute a parallel trade at the time of the settlement to lock in at the current price. I have a bot that operates on okex and bitfinex that could likely handle that


Aaron.M 5:27 PM
lock in the price? they want the crypto though


Gerry 5:33 PM
Lets say that we give them $100k worth of bitcoin and for simplicity lets say that bitcoin is currently trading at $10k per coin. I send them 10 btc. Users are withdrawing CAD, and being a marketplace where users trade with each other, we have that CAD in some form from the buyers. If I send them 10 btc, I need to convert that CAD that we have into BTC to maintain proper reserves. However, I don't necessarily need to purchase the BTC immediately, I just need to lock in at the price of the trade, which can be done with futures or similar. Reason for this is that if I send them 10 BTC for 100k CAD, if bitcoin spikes to 50k per coin tomorrow, if I haven't either bought back that 10btc or locked in the price with a futures contract at 10k, I would lose out due to the price change. So basically at the time of agreeing on the settlement price with the ATM company, a matching purchase needs to be made on my end somewhere.


Aaron.M 5:34 PM
ahh ok I see what u mean there


Gerry 5:35 PM
At the start if its manual, that won't be an issue, however in the future if its automated, the entire process will have to be done automatically


Aaron.M 5:35 PM
shouldn't be too hard for u to have that set up, and after the first month's cash settlement u will have more money to increase your spreads


Gerry 5:35 PM
exactly


Aaron.M 5:36 PM
yeah pretty sure the first month will be manually done and agree upon price while they make a gui


Gerry 5:37 PM
ya, I don't see it as being a huge problem. I'll be interested to see the documents that they send over, confirming that they're fair, and then we'll go from there.
the 2 way exclusivity clause is probably my biggest concern at the moment


Aaron.M 5:37 PM
oh?


Gerry 5:38 PM
don't want them being sneaky and saying we can't work with any ATM company period
as obviously we have ATM clients currently


Aaron.M 5:38 PM
technically right now the way u do is nothing really related to our company per say though?
just customers etc


Gerry 5:39 PM
ya, it shouldn't be an issue, unless they put something in that says that they are the only bitcoin atm company that we do business with, which obviously wouldn't work
lawyers always annoy me putting ridiculous clauses in things lol


Aaron.M 5:41 PM

hmhmhm if so I'll get them to flush that out, stating that it's specifically regarding the service they are providing. Both parties agree neither will seek out another party or company to provide same said service.


Gerry 5:41 PM
exactly
you should see some of the payment processing contracts I've seen. Sometimes absolutely ridiculous terms, especially around exclusivity


Aaron.M 5:43 PM
doesn't work in our situation, lol said the same thing to that bank. We utilize too many different companies to process funds. And in this climate after what happened would be stupid to put all our eggs in one basket
U need to decide if we will call these Quadriga bucks vouchers etc, sticking in terms with your guidelines currently on the FAQ


Gerry 5:44 PM
lol probably not, Quadriga bucks is just a term I came up with to comply with BC financial services laws that prohibit any non-bank company from taking "deposits" from clients


Aaron.M 5:46 PM
lol ok so likely just QCX voucher or something like that. They are going to end up sending a form over and let us design the voucher or supply formats we can use


Gerry 5:46 PM
ya, something like QCX cashout voucher or funding voucher or something
in the early days, I got somewhat freaked out when someone from the government (in the financial regulations part) sent an email inquiring about depositing money to buy bitcoin. The whole thing seemed like some government setup to get me to accept "deposits" from customers which would violate the banking regulations. We went through everything and removed the word deposit from everywhere, changed it to "funding" and made it explicitly clear everywhere that we're not a bank. In the end, the government lady actually just wanted to buy some bitcoin for her husband's birthday and had emailed from her work email lol


Aaron.M 5:48 PM
lol!
Makes sense since we aren't an MSB, but currently the gov doesn't seem to care as long as they are paid


Gerry 5:49 PM
MSBs also can't accept deposits, only banks, credit unions and trust companies


Aaron.M 5:50 PM
interesting, never knew that detail. Almost detrimental to become one


Gerry 5:51 PM
it is. We were an MSB, registered with fintrac, and we were audited by fintrac. I didn't renew the registration when it came due as it was more hassle than it was worth
fintrac came to our Vancouver office
legally bitcoin exchanges don't need to be registered as MSBs and actually can't unless they offer a service that is regulated by Fintrac. To get the registration we offered USD/CAD exchange.


Aaron.M 5:53 PM
oh!, no way so that's why we don't technically "exchange" between the two currencies


Gerry 5:53 PM
fiat currency exchange is regulated by fintrac and has a ton of rules. Bitcoin exchanges aren't.
I removed that feature when I didn't renew the registration
the audit was funny though, the girl who did it was about 25, and admitted that she selected to audit me because she wanted to learn about bitcoin
She came to the office, looked at some records. She only wanted to see our CAD to USD conversions, which we had none of because no one used that service lol


Aaron.M 5:54 PM
lol


Gerry 5:54 PM
Then she spent the next 45 mins asking questions about crypto


Aaron.M 5:54 PM
did u humor her on her questions?


Gerry 5:54 PM
ya


Aaron.M 5:54 PM
no way!
lol


Gerry 5:55 PM
the best part is when she was leaving, she saw a lite coin mining rig we had in the corner
and she was like "whats this"
then I said "Thats a cryptocurrency mining rig. Thats where the real money laundering happens"


Aaron.M 5:56 PM
lol


Gerry 5:56 PM
She laughed, then about a week later we got a letter saying that we passed the audit


Aaron.M 5:57 PM
and that made u quit? Doesn't sound like a bad experience


Gerry 5:58 PM
no, every few years you need to renew the registration. The only reason I got it in the first place was to get interac online to accept me, as they required it at the time. I didn't feel like re-doing the paperwork so I didn't renew
Then removed the CAD/USD exchange to comply


Aaron.M 5:58 PM
ah no doubt makes sense


Gerry 5:59 PM
If the legislation ever gets enacted that requires us to be an MSB, I'll re-register
but in the meantime, no point really


Aaron.M 6:00 PM

agree, the lawyer was asking and I said the at this point we don't meet most of the narrow definitions to become an msb
Got a un related question, are u on ur Mac and do you find yours run hot non stop even just doing tickets?


Gerry 6:00 PM
is it on a desk


Aaron.M 6:01 PM
yeah, I researched and the Mac books fans don't kick in till like 60 degrees, they don't max out till like 80


Gerry 6:01 PM
I have 3 MacBooks. My old 17 inch one gets really hot
my 15 inch newer one gets kinda hot
and my 13 inch one never gets hot
unless I'm laying in bed with it resting on a blanket, blocking the fans from being effective, in which case they all get hot


Aaron.M 6:02 PM
https://www.crystalidea.com/macs-fan-control
www.crystalidea.com
Macs Fan Control - control fans on Apple computers, also on Windows via Boot Camp
Control fans on Apple computers, also on Windows via Boot Camp. Monitoring of fan speed and temperature sensors. Solve fan noise and overheating problems, iMac HDD replacement


Download that program, u can set ur fan speeds to run constantly. It should even prevent over heating on the bed as ur fans come out where us screen and keyboard attach
It's a hard spot to block out fully


Gerry 6:04 PM
the one I'm on right now almost never gets hot


Aaron.M 6:05 PM
lucky mine ran hot even browsing on a table, as I'm on here almost all day
but since changing the speeds to run all the time vs in crisis it's never hot


Gerry 6:05 PM
do you have random crypto software running in the background


Aaron.M 6:05 PM
nope
only work on this pc and diablo 3 I dl'ed on it


Gerry 6:05 PM
I find running bitcoin core or lite coin core heats it up really quick


Aaron.M 6:06 PM
it's cause ur fans don't kick in until the pc is on fire
I researched this and cpu and motherboard burn outs are the #1 prob on Mac books


Gerry 6:07 PM
I had that on my 17 inch one
however I"ve destroyed more MacBooks by spilling stuff on them lol


Aaron.M 6:07 PM
lol
Gerry!


Gerry 6:08 PM
if you spill a can of coke on it, its done lol
Vancouver Aaron just replied, he didn't do the one thing I asked him to do lol


Aaron.M 6:09 PM
but wants lots of favors
lol


Gerry 6:09 PM
he always has an excuse
"No, very sorry. There was a couple I noticed that didn’t match my spreadsheet so I was going through them all one by one to make sure the list is 100% accurate to make it easier. There’s too many I think for one big envelope but I’ll try to get them to fit.

Will provide tracking # when sent."


Aaron.M 6:10 PM
why is he sending u mail anyway? Can't he email u monthly receipts?
or just let u log in?


Gerry 6:11 PM
he is sending me some old drafts that he stupidly didn't deposit into his credit union account


Aaron.M 6:11 PM
Jesus and he has that many that won't fit in an envelope ?
Man thats messed up lol
I still deposit them as they come in, the banks have grown to my volume and haven't said shit since td. Just gotta keep the pace or manage them smartly


Gerry 6:12 PM
lol ya he is super incompetent
most are Canada post money orders
a bunch of tiny ones too, like $50 -999


Aaron.M 6:13 PM
scary though, it's ur money on the end. If he held say like 100k from u, and something happened thats a lot to make up for
hell 10k to me is alot


Gerry 6:13 PM
he's incompetent, but he wouldn't steal from me lol


Aaron.M 6:14 PM
I tweak out and photo graph every cheque etc
no I don't mean stealing, more so loosing. Even being careful u never know if ur house burnt down etc
hate to have that much on hand


ur cheques go into a fire bag, into a fire box, then in my safe until I deposit them. When I had 500k of ur money in paper I was tweaking out at first lol


Gerry 6:15 PM
lol


best way to store them, if your house were to have a fire, drafts wouldn't survive


Aaron.M 6:17 PM
nope and the damn safe is bolted to the floor so no running out with it
lol


Gerry 6:17 PM
lol I've done the same here
safe bolted to the rafters in the attic


Aaron.M 6:17 PM
ha! thats an awesome spot


Gerry 6:18 PM
super inconvenient to access, but if my house gets robbed, no one will find it


Aaron.M 6:18 PM
if we build I may put one in a wall, but depends on what we are approved for next yr


mine's right in my bedroom currently in the open as it's a mini home, so bolting to the floor and wall was a must


Gerry 6:21 PM
the main part is making it inconvenient to take if someone is in a hurry, so that works


Aaron.M 6:22 PM
plus they gotta get by u


Gerry 6:22 PM
that too
brb UPS delivering something


Aaron.M 6:22 PM
10-4 buddy, I've taken up enough of ur time. You have a good night.


Gerry 6:23 PM
you too, cya


Aaron.M 10:18 AM
Good morning, when u are around I need some withdrawals checked on


Gerry 10:23 AM
Good morning


Aaron.M 10:24 AM
How goes today?


Gerry 10:25 AM
pretty good, how bout you


Aaron.M 10:26 AM
Pretty good so far as well, it's snowing again... lol


Gerry 10:26 AM
lol, not snowing here, but if you'er getting it its probably on its way


Aaron.M 10:27 AM
just flurries, nothing real yet but man it seems like it's gonna be a heck of a winter
was wondering if u had any eta on this guys withdrawals? xxxxx
gotta a couple more but will go one by 1


Gerry 10:32 AM
will arrive either tomorrow Monday
tomorrow or Monday


Aaron.M 10:33 AM
score ok will update then come back 1 sec
lol want to check if we can complete this one xxxxxxx
small one
believe he is missing his older one as well


Gerry 10:35 AM
Just sent that one with vopay, will be there either tomorrow or monday


Aaron.M 10:36 AM
perfect and his older one ?


Gerry 10:37 AM
Saturday or Monday


Aaron.M 10:38 AM
anything clear in cc as of yet?


Gerry 10:38 AM
what was the list of ones to focus on from there again?


Aaron.M 10:39 AM
For when we are able to send Crypto Capital
-xxxxxxx
- cx 4193893, 4193893
- 3342672 3488153


Gerry 10:42 AM
3342672 - sent his CAD one
3488153 - sent his
4193893 - sent his small CAD one


Aaron.M 10:43 AM
Further ones from yesterday if any funds left
Cx 3308778
Cx 3205969
Cx 3795875
Cx 4190277
Cx 4145083
e: 2501674
lol been making a cc list for weeks, these guys will be happy


Gerry 10:44 AM
3205969 - sent one of his CAD and one of his USD
4190277 - sent his small CAD one, his others will have to wait
4145083 - doesn't have any pending ones


Aaron.M 10:46 AM
score any funds for the others?
when u are done those, this is the last 1 of the day. https://www.quadrigacx.com/admin/users/withdrawals/4070141 need updates on his withdrawals as well
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 10:51 AM
The others will have to wait for now, checking on this one now
This one will be in the next batch of wires so it will arrive either tomorrow or Monday
did your transfer show up today


Aaron.M 10:56 AM
nope nothing showed up today
it likely will within this week though


Gerry 10:56 AM
ya or later today, its early in Toronto still


Aaron.M 10:58 AM
ok sounds good to me
Cool and that takes care of the stragglers, should be some happy ppl today
Anything u need picked up on my end?


Gerry 11:03 AM
nothing in particular at the moment


Aaron.M 11:04 AM
ok well am around, also I'm sure u saw I sent their lawyer a email.
Hopefully we get those docs asap


Gerry 11:04 AM
Yes, saw that


Aaron.M 11:05 AM
speak of the devil
Please send me (1) the full legal name of the principal entity operating the Quadriga platform, (2) the full legal name of any other entity owning or administering any material asset used in the operation or holding any material assets for use on the platform, (3) the names of the directors and senior officers of each of these entities and where they reside, (4) the names and residence of each person who owns 10% or more of any class of securities of these entities, and (5) the name of the financial institution and address of the branch holding the operating accounts for the platform.


Gerry 11:05 AM
lol
last one is kinda funny


Aaron.M 11:06 AM
yeah guy is very nosy
I'd only send him the info for the account they need to know about


Gerry 11:06 AM
technically they don't need any bank account info


Aaron.M 11:06 AM
Can't feasibly need all of them if they aren't going to be involved in any way


Gerry 11:07 AM
I find a lot of companies, especially ones that heavily use lawyers like this are super nosy
the full legal name of any other entity owning or administering any material asset used in the operation or holding any material assets for use on the platform
first part is fine, company ownership, but then the next part is ridiculous
"administering any material asset used in the operation"
so every payment processor
our database is an asset, which is stored on Amazon's servers, so technically them too


Aaron.M 11:08 AM
Like I said yesterday, guy seems to think there are multiple companies that have stake in us


Gerry 11:09 AM
ya, seems he couldn't be more nosey


Aaron.M 11:10 AM
up to u on what ur good with answering, technically speaking we can't fully show all of our payment processors etc. It's valuable info


Gerry 11:11 AM
ya exactly


Aaron.M 11:14 AM

write up what ur good with sharing, if they ask any questions I'll advise these will be the only bank or processor they will be involved with. Ones that are used on other ends of the business won't be divulged for proprietary reasons


Gerry 11:44 AM
are any funds remaining in your accounts for bill payments


Aaron.M 11:44 AM
not much like 5k


Gerry 11:44 AM
ok


Aaron.M 11:45 AM
Depositing a decent chunk today though, 90k in CIBC and 60k in td
Will be clear by next wed or thurs max


Gerry 11:45 AM
ok cool


Aaron.M 11:48 AM
actually I have $7,952.09 in td
if u want me to send 1?


Gerry 11:48 AM
yes, one sec
Card type: TD
Card number: 45208800xxxxxxx
Amount $4950


Aaron.M 11:51 AM
sent, confirmation # if u need it J9H5U8
3k more can be sent


Aaron.M 2:12 PM
Hi Aaron hope your day is going great! Just a note that Cx 3262171 has cancelled his pending his CC transaction after a nearly a month wait, and has opted for a bank transfer... he has requested if we could bump him up in the cue a little... he has been waiting for the funds for nearly a month. He wasnt mouthy about it at all... just kindly pointed out he has re-routed his withdrawal method and asked nicely if there was any chance he could get priority since his funds were in limbo for a month. I was inclined to oblige🙃
From J, if anything we can do for that cx


Gerry 2:14 PM
ok
yes should be able to do that very soon


Aaron.M 2:14 PM
k u want me to remind u in a day or so?


Gerry 2:15 PM
ya


Aaron.M 2:15 PM
cool will do ty


Aaron.M 2:53 PM
Any eta on this guys withdrawals
hey, he's still on my case (2353619). Every day a DM and a tweet on our feed. Every. Single. Day.
Apperantly bugs Lilly alot


Gerry 2:53 PM
lol
super annoying
I put his express transfers at the top of the pile for tomorrow so he will get those quick. The other two are going out as wires and I'm not 100% where they are in the mix
did your transfer arrive yet?


Aaron.M 2:57 PM
Yeah it came through.
Lol only certain ppl are annoying but those ones are total bugs
Ty for checking I'll update her to tell him


Gerry 2:58 PM
the worst part is some of them complain every day, but then keep using our services lol


Aaron.M 2:58 PM
I know right, they always get their money. Y not be patient
Ugh


Gerry 2:59 PM
or if they don't like waiting, why not go elsewhere
its like eating at the same restaurant every day and then complaining that the food sucks every day


Aaron.M 2:59 PM
Lol
Almost the definition of insanity eh
U have any time to write up a response to instacoin


Gerry 3:02 PM
will in a min


Aaron.M 3:03 PM
Sounds good, standing by to send it off unless u wanted to


Gerry 3:03 PM
ok


Aaron.M 8:46 PM
Did u end up taking a moment to answer those questions?


Gerry 8:50 PM
1) 0984750 BC LTD
2) 223-2055 Commercial Drive, Vancouver, BC, V5N 0C7
3) Gerald Cotten
4) Gerald Cotten
5) We do not divulge our banking relationships as everytime we do, they get shut down.

Gerald is reluctant to provide his home address for the purposes of a contract, in particular given that he regularly receives extortion threats, due to his large cryptocurrency holdings.


Aaron.M 8:51 PM
understood, thank you
lets see how he reply's lol


Gerry 8:52 PM
lol ya, I don't think he'll like the address thing
interestingly, another ATM company contacted us today


Aaron.M 8:53 PM
oh?
lol maybe they are less demanding


Gerry 8:53 PM
introduced by finconnect
just forwarded you the email


Aaron.M 8:55 PM
Hello Kieth,

I'm going to list the requested information below, as stated in the response below we are only able to oblige with certain information request's. While we are fully able to work with you on the legal aspects regarding contracts etc, we aren't able to give full information on our company workings for proprietary reasons and legal agreements.

1) 0984750 BC LTD
2) 223-2055 Commercial Drive, Vancouver, BC, V5N 0C7
3) Gerald Cotten
4) Gerald Cotten
5) We do not divulge our banking relationships as everytime we do, they get shut down.

Gerald is reluctant to provide his home address for the purposes of a contract, in particular given that he regularly receives extortion threats, due to his large cryptocurrency holdings.
will follow up with them and see if they are a better fit before we sign anything


Gerry 8:56 PM
cool


Aaron.M 8:56 PM
is above ok for u?


Gerry 8:56 PM
yes


Aaron.M 8:57 PM
I don't think they need to know have this anyway, a legal contract is a contract
beyond sending that contract this is a waste of time


Gerry 8:57 PM
exactly
I always find it confusing when people want to know specific addresses of directors and such
we're working in an industry where those running crypto companies are dealing with $10-30 million in easily stealable digital assets. If an executive at brinks had $30m in cash at his house, he wouldn't be expected to share that information with every random little company he deals with. I similarly feel the same.


Aaron.M 8:59 PM
100%
Was just gonna say they can't ask the bank for that info etc


Gerry 9:00 PM
After being in the crypto industry for the past few years, I definitely understand why the owners of Bitstamp and Bitfinex are so reclusive


Aaron.M 9:02 PM
yeah am starting to see that, its that same with all these business props
Everyone just expects us to set time etc for them, even just regular clients


Gerry 9:03 PM
Also these ridiculous questions from this ATM company. I feel like asking a few of our own:
- where precisely do you store the cash that you take in through your ATMs
- We would like fingerprints from everyone that uses your ATMs, including those that don't transact with us
- Where does every employee of your company live
complying with non-existent AML laws seems to be the focus of some of these companies lol


Aaron.M 9:04 PM
hehe
well that is a very true point though, hence the fact I said we didn't fit the narrow terms for a msb
AML and kyc terms we follow now are the end all of the argument. If they can't deposit without being verified then that squashes all arguments


Gerry 9:06 PM
Bitcoin ATMs are the backbone of cryptocurrency money laundering. Random people walk up, shove in cash, and instantly get crypto. No ID, no questions, nothing. Demanding ridiculous amounts of information from us is akin to Saudi Arabia asking the US to prove that their military equipment is produced in an environmentally friendly and fair trade environment.
In Toronto when I frequented Decentral, where they had an ATM, I would guesstimate that 50% of the clientele was prostitutes and their pimps buying bitcoin to buy ads on back page (before it was shut down by the US gov).


Aaron.M 9:09 PM
I'm with u on this, 100%. In the end all they are doing is securing a easy source of btc
The cash out aspect would have been involved any
so they aren't really in a spot to ask this info, nor like u said are we required. This guy is just big on him self as he ran a fin connect company or helped pass laws


Gerry 9:10 PM
ya seems so. I never like crypto lawyers lol


Aaron.M 9:10 PM
was going on about something like that while we were waiting for ppl to join the call
sorry for bugging on that info then, lol I could have answered that for u


Gerry 9:11 PM
no its good, I like to know
kinda funny how this new company comes along a day later lol


Aaron.M 9:12 PM
seems to be a logical choice for them, that's y I wanted to bug in the first place
the more seamless this industry can be, will end up being the only way we can really hit the masses
still a nerd game for now


Gerry 9:14 PM
it is, and it probably will be that way for a while yet


Aaron.M 9:15 PM
shame because it's sooo much more easy then it use to be
remembering having to sync ur wallet on ur pc for 2 or 3 days the first time?


Gerry 9:15 PM
lol ya
or today if you sync the official wallet, a few weeks


Aaron.M 9:16 PM
lol
but thats technically the old way
now the nodes do the work etc


Gerry 9:16 PM
ya, no need to run a full wallet


Aaron.M 9:17 PM
funny, though I remember sending btc or other coins around and screwing up and having to enter console commands to fix it
imagine the reg Joe doing that


Gerry 9:17 PM
lol ya I still deal with that occasionally


Aaron.M 9:17 PM
yeah on ur end I can imagine u would


Gerry 9:18 PM
mainly accessing old wallets and old cold storage wallest
wallets*
then saying to myself "why on earth did I create such a stupid wallet configuration" or trying to backup an old wallet that I made in the original version of multibit using outdated software


Aaron.M 9:19 PM
lol because thats all u had and u wanted it secure
ugh
lol I used to make money running nodes for random alt coins, but those times in the early days were quite Dif then now


Gerry 9:21 PM
The main one I find is accessing coins that were stored using old methods
for example, I have some original ETH wallets from the presale. Those are generally scary to try to access lol


Aaron.M 9:22 PM
Can only imagine


Gerry 9:22 PM
the first one I did, I was like "wtf, it needs a password?"


Aaron.M 9:22 PM
Never understood eth when it first launched. Though it was the shittiest network around
Lol
 Gerry October 25, 2018 9:22 PM
the first one I did, I was like "wtf, it needs a password?"


Gerry 9:23 PM
I was hanging around decentral a lot, so I bought in to be part of the club kinda
didn't want to be the one guy there sitting across from Vitalik saying "ya, I think its crap, not interested"


Aaron.M 9:23 PM
Lol
Well u knew him


Gerry 9:23 PM
biggest nerd I've ever met


Aaron.M 9:24 PM
I only saw that it took 500 confirmations for a deposit and thought damn


Gerry 9:24 PM
kinda like Sheldon from the Big Bang theory
but more oblivious to his surroundings


Aaron.M 9:24 PM
Huh


Gerry 9:24 PM
genius in his own way, but literally the nerdiest guy I've ever met


Aaron.M 9:24 PM
Genuis is funny how they are diffrent eh.


Gerry 9:25 PM
he's almost like talking to a robot
a super smart robot lol


Aaron.M 9:25 PM
Waste of talent, he should be doing bigger things


Gerry 9:26 PM
technically if he sold all his ETH he would be a billionaire, so thats kinda cool


Aaron.M 9:26 PM
But we all gear towards what we like in the end. I can seem smart in this field and oblivous in others
His coin would die out after that
 Gerry October 25, 2018 9:26 PM
technically if he sold all his ETH he would be a billionaire, so thats kinda cool


Gerry 9:27 PM
sadly he hasn't used our services to sell his billions since 2015
https://www.quadrigacx.com/admin/users/balances/17441
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 9:27 PM
There a reason?


Gerry 9:27 PM
I don't think he really sells much
plus he might be selling elsewhere, who knwos


Aaron.M 9:28 PM
Nah prob isnt selling, ive helped on alot of altcoin dev teams and selling of premine is a big issue


Gerry 9:28 PM
ya, if he sells, people will notice


Aaron.M 9:29 PM
Catch 22 with crypto, new assets are expected to have almost Google funds but no one will fund them


Gerry 9:29 PM
g2g, jen just got home from a movie with a firend
friend*


Aaron.M 9:29 PM
Enjoy, ttyl


Aaron.M 10:32 AM
Good morning


Gerry 10:32 AM
Good morning
hows it going


Aaron.M 10:33 AM
going well so far
Just starting my day


Gerry 10:34 AM
cool


Aaron.M 10:34 AM
that guy is bugging Lilly on the status of his wires now


Gerry 10:34 AM
the one from last night
?


Aaron.M 10:34 AM
yeah
2353619


Gerry 10:34 AM
ah him again, ffs


Aaron.M 10:37 AM
lol yeah annoying ppl eh


Gerry 10:38 AM
if he's going to be so annoying why does he keep using us
he just deposited more coins yesterday


Aaron.M 10:39 AM
I said the same thing to Lilly, I said to tell him to go through support and if he blows a fit let me know
these random ppl that feel they should be catered to are getting annoying lol


Gerry 10:39 AM
I know eh, they know the situation, and yet think that sending messages on 20 different platforms is going to somehow speed it up


Aaron.M 10:40 AM
this guy used his banks address instead of his own. Think it will fail? https://www.quadrigacx.com/admin/withdrawals/details/1047153
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 10:40 AM
no it'll be fine
the address only really matters for wires


Aaron.M 10:41 AM
Cool I didn't think it would


Gerry 10:41 AM
we don't even give fin connect the address
but with wires it matters


Aaron.M 10:41 AM
ahh makes more sense that way


Aaron.M 10:46 AM
this one likely should arrive next week eh? https://www.quadrigacx.com/admin/withdrawals/details/1028625
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 10:48 AM
yes


Aaron.M 10:48 AM
cool figured
ty


Aaron.M 10:55 AM
the wire guy, do u want me to just send him our standard update?


Gerry 10:55 AM
Jordon xxxxx


Aaron.M 10:55 AM
Due to the CIBC situation (CIBC holding a significant portion of our funds hostage), users withdrawing fiat are facing delays. While we expect the judge to force the release of the funds in the very near future, which will completely eliminate any withdrawal delays, we are unfortunately able to predict the specific timing of the judge's actions.

As a result, fiat withdrawals are being processed using our other operational funds. At the current rate, we expect all withdrawals that are currently marked as completed to arrive within the next 10 business days, with many arriving much sooner. At this time we are unable to provide specific dates for each user due to the volume of requests.

We have two options in this case:

1) You can wait for it to arrive. If it has been marked complete, it should arrive in the next few days.

2) If the payment has not yet been released by our payment processor, we can return the funds to your account so that you can convert to cryptocurrency and withdraw instantly. If you choose this option, we will re-imburse you for the cost of the trade.

Please advise if #2.

We appreciate your understanding as we work to bring payment processing times back to normal in this unfortunate situation.

For more information on how one of Canada's largest banks has taken its war against crypto a whole new level please visit: https://www.coindesk.com/crypto-exchange-quadrigacx-awaits-ruling-on-22-million-in-frozen-funds/

www.coindesk.com
Crypto Exchange QuadrigaCX Awaits Ruling on $22 Million in Frozen Funds - CoinDesk
QuadrigaCX is waiting on a judge's decision after the Canadian Imperial Bank of Commerce froze CA$28 million in multiple bank accounts.


Gerry 10:55 AM
yes thats good
the options are wait or get your coins back, there isn't an in-between


Aaron.M 10:56 AM
10-4, pretty well what I said to Lilly but she didn't want to be tough on him. I'll deal with him directly


Aaron.M 11:35 AM

did u want failed withdrawals run today or Monday?


Gerry 11:35 AM
Monday, don't think there are too many


Aaron.M 11:36 AM
ok sounds good


Aaron.M 12:08 PM
when we have funds, are we able to do another express wire?
https://www.quadrigacx.com/admin/withdrawals/details/1047829
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 12:18 PM
Just wanted to check, those two accounts for the credit card withdrawals this week. Did u end up sending those?
81550 , 421113 were the accounts


Gerry 12:26 PM
yes re the wire


Aaron.M 12:27 PM
Ok sounds good, regular 2% out of it


Gerry 12:29 PM
421113 has been sent by me, will arrive any day


Aaron.M 12:33 PM
Perfect, 81550 is Billerfy sending that


Gerry 12:33 PM
possibly, double checking


Gerry 12:52 PM
they were unable to send it, but I've put it on my list of ones to do myself. I've maxed out my bill payment limits for today but can send it tomorrow


Aaron.M 12:53 PM
Sounds good will still work for me
Ty for double checking


Aaron.M 1:42 PM
when u have time, this customer is looking for an update $81,334.01 on August 11, 2018
165287


Gerry 3:58 PM
One of his two was received earlier this week. The other one is in the wire queue but not 100% where in line it is, will try to figure that out


Aaron.M 4:52 PM
Sounds good, he did confirm he got one recently. Just that last 1


Aaron.M 6:10 PM
For monday
Hey Aaron just FYI top priority for CC withdrawals are now `CX 4145083`(has been very animated, and likely to be publicly vocal about his experience) and `Cx 3795875` (has been patient, but now upset that his companions have their funds and he does not. Long thread history on the ticket.
Or through out the week as we have a chance


Gerry 7:06 PM
4145083. -does not have any CC withdrawals pending


Aaron.M 7:07 PM
Crypto capital


Gerry 7:07 PM
ya, I don't see any CC withdrawals in his account
am I missing something


Aaron.M 7:08 PM
Likely canceled and is bitching to j as he cant see


Gerry 7:08 PM
ah


Aaron.M 7:08 PM
Last 3 weeks been sending those to him to deflect
Hes been giving me lists of the presistent ones


Gerry 7:09 PM
we have some wires enroute to CC now, so those should speed up soon. Unfortunately CC's wire instructions are so complicated that I doubt it will go smoothly
Bank: CTBC Bank Co., Ltd
Bank Address: 9F, NO 168 JINGMAO 2ND ROAD, TAIPEI, TAIWON, R.O.C
Account No: 624141155931
Account Name: LEGACY BENEFIT HOLDINGS LIMITED C/O TCA BANCORP INVESTMENT & TRUST
Account Holder Address: RM 605 NO. 16 SEC 01 NANJING E-ROAD TAIPEI TAIWAN R.O.C
SWIFT BIC: CTCBTWTPXXX
Your Reference: 9120700582 + FFC: TCA BANCORP 9120700515 + Your QCX ID


Aaron.M 7:09 PM
In that case
Jesus
That's a lot of info


Gerry 7:09 PM
One of the receipts already is completely wrong and has the bank listed as the legacy thing


odds of this arriving are slim to none


Aaron.M 7:10 PM
Ok


Gerry 7:10 PM
not sure how they think the "bank" is the customer and not the bank lol but apparently thats how they read the instructions


Aaron.M 7:10 PM
So going forward can we adjust cc to standard 5 biz days vs 1?
Or how u feel is best
We won't be the only exchange experiencing this. If they can't mame it easy it losses the 24 HR rule


Gerry 7:11 PM
yes it would best to update that
just changed it
now its 5 biz days for both CAD and USD
in theory we can achieve that once wires start rolling in there


Aaron.M 7:12 PM
Agree


And I'll write up a bulk response for J to give and get u to approve it first
From there follow up with list if needed like we are doing
Been trying to gear all the staff to hand me a list each of their probs


Thats y I hit u up each day like that


Gerry 7:13 PM
ya then we can tackle the biggest complainers first ideally
on the plus side, despite random complaints, this week has been fairly good at clearing the backlog of stuff. Billerfy sent out $400k every day this week, so thats $2m in payments that were received, please everything I sent via wires plus Vopay


Aaron.M 7:15 PM
100% I see it
Most just get those random complaints. But we are doing amazing frankly with whats going on
Most complain but alot of customers are getting the experience they expect


Gerry 7:16 PM
Also my relatively frank response to people has been good. Basically take it or leave it. We were essentially robbed by a big bank, so payments are slow. Get refunded in crypto, or wait. Most choose to wait.


Aaron.M 7:17 PM
Pardon my spelling too, stupid cell thinks U is an I


Gerry 7:17 PM
I actually think the globe and mail article helped us quite a bit because it legitimized all of the issues. Before it was me saying the banks were causing issues. Now its a giant newspaper saying that CIBC stole money from us lol


Aaron.M 7:17 PM
Agree
Been giving the same response beside the gen same trouble makers


Gerry 7:18 PM
ya
you're leaving Tuesday right?


Aaron.M 7:18 PM
Wed


Gerry 7:18 PM
cool


Aaron.M 7:18 PM
Will be online most of the day. Regardless of Halloween
I've tappered sarahs view on the trip some too. Told her in the am's I'll be online
No delay in tickets etc


Gerry 7:20 PM
cool. Realistically if you spend an hour in the morning doing stuff, that should clear anything urgent. Don't feel as though you need to instantly reply to everything


Aaron.M 7:21 PM
Yeah, ive been trying to lay the same outline to all. Wax going to hand more tickets to J. But makes sense to continue as is
Dont want 5 ppl bugging u all day


Lol truthfully speaking to eh. Nothing in that statement, I prefer to be here helping


Gerry 7:22 PM
haha
any plans for the weekend?


Aaron.M 7:23 PM
Nope, I dont drive so am home with the kids. Sarah is running her mind off preping


Gerry 7:24 PM
Cool, you'll have fun. Good timing with the cold weather too


Aaron.M 7:24 PM
Ha!
U hane no idea there, been our going joke between Sarah and I
Not walking the for alone is a God save


Gerry 7:25 PM
I'm just cooking up dinner at the moment, will be on and off later in the evening. Have a fun weekend, and ttyl


Aaron.M 7:26 PM
Trival shit aside, Sarah has been going through an incredibly tuff year. We may be excited etc, but I'm more happy to give her this chance.


Stupid and silly but was the best gift u could have given


U both have a good night


Gerry 7:27 PM
awesome 😃
Thanks, you too


Aaron.M 7:29 PM
Lol dam auto spell again. "Best gift u could have given"


Gerry 9:50 AM
lol
Happy weekend!


Aaron.M 10:12 AM
Agree happy weekend buddy!


Aaron.M 9:54 AM
Good morning, how goes for your Monday so far?


Gerry 10:45 AM
Good morning
pretty good, how bout you


Aaron.M 10:49 AM
Pretty good thank you
Getting pretty excited lol, final thing being bought etc


Gerry 10:50 AM
lol ya, 2 days til go time


Aaron.M 10:57 AM

Lol Sarah's stressing right out trying to make sure she forgets nothing.


Gerry 10:57 AM
ah, you'll be fine, not going for too long


Aaron.M 10:58 AM
I'm not worried its her, lol kinda funny to watch her go. She is only making me more excited to leave lol


Gerry 10:58 AM
lol


Aaron.M 10:58 AM
Will have a couple tickets in a sec I need to check in on. A couple refunds for the withdrawals


Gerry 10:59 AM
ok


Aaron.M 10:59 AM
Also no lawyer response yet but that Anthony guy wants a call today


Gerry 10:59 AM
Anthony from flexepin?


Aaron.M 10:59 AM
Yeah, Anthony xxxxxxx


Gerry 10:59 AM
ah


Aaron.M 11:00 AM
Regarding increased denominations etc. He's the flexepin one no?


Gerry 11:00 AM
yes
he's been with flexepin for quite a while


Aaron.M 11:01 AM
Ok I figured, he was mentioning they will be increasing depoits denominations so will touch base and go over it and update u


I'll buy the lawyer today as well
so first customer this am lol
2353619


Gerry 11:05 AM
lol yay
grumpy customer time


Aaron.M 11:05 AM
yip and same guy who bugged us all last week
just his wires reversed if they haven't been sent, hopefully get him off our case


Gerry 11:06 AM
really? he wants them reversed?


Aaron.M 11:07 AM
yeah


Gerry 11:07 AM
express ones too?


Aaron.M 11:07 AM
only the bank wires


Gerry 11:08 AM
one could be reversed, the others no
just reversed his 34k one, his express transfers are in today's batch and should arrive on wednesday


Aaron.M 11:08 AM
ok and the other wire?


Gerry 11:09 AM
its either already been sent or super close to already being sent.


Aaron.M 11:12 AM
ok sounds good will hold him off on my end
ty
so next one is 2204583
he wants that amount returned as well


Gerry 11:14 AM
Done


Aaron.M 11:14 AM
cool ty will update him
ok next 1 is https://www.quadrigacx.com/admin/withdrawals/details/1033573
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 11:17 AM
ah yes, so Re credit cards. Billerfy continued to have issues sending with the banks asking why he was sending so many bill payments, so he gave me a list of ones that haven't been sent. I can send a few myself each day, but will take a while to fully catch up on them (plus ones you can send later this week I assume). Anyway, this is on the list of ones not sent. Would he like to wait or get it refunded


Aaron.M 11:17 AM
I'll hold him off till this Thursday or when I can send
I'll send his with a confirmation code


Gerry 11:18 AM
oh speaking of which, you'll be in Mexico then.
seemingly random question, who is your cell phone provider


Aaron.M 11:18 AM
lol I know where this is going
Virgin Mobile, already been testing the wifi and sms capabilities all week


routes all my calls to my number to my phone via wifi instead of any network


Gerry 11:19 AM
is it prepaid or billed later


Aaron.M 11:20 AM
postpaid ( so billed )


Gerry 11:20 AM
can you use the internet from it in foreign countries


Aaron.M 11:20 AM
don know I assumed u can


Gerry 11:21 AM
The reason I ask. If you login to your online banking from Mexico, and then start sending a bunch of bill payments, there is a good chance that you'll trigger some sort of anti-fraud thing
however, with most Canadian cell phones, if you tether to the phone (to use its data) it will give you a Canadian ip
ie less likely to get locked out of online banking


Aaron.M 11:21 AM
hmhmh
Would cost a fortune but I can add an unlimited plan for 20 a day while I'm there
I do know the phone call security each time I log in they call me on my cell and give me a verification code


Gerry 11:22 AM
ah ok, if you have that it should prevent you getting locked


Aaron.M 11:23 AM
hopefully lol
Going to put the phone into airplane mode and then route calls and sms through wifi. No noticeable change to there person calling my cell #


Gerry 11:24 AM
ok cool


Aaron.M 11:24 AM
If I get charged I'm just going to claim ignorance, by Canadian laws that regulate cell phone companies they now have to cap those charges and warn me when they happen, also first time complaints your given 100% credit
I love my call center knowledge, lol used to work for the cell company I have a cell with


Gerry 11:25 AM
ya, they cut it off when you hit $50 in fees
then you have to explicitly ask for more


Aaron.M 11:25 AM
yip, at that point not able to play that card but 50$ is an easy credit for those couple calls
I don't think it will charge though
it's an option provided by the actually cell carrier


Gerry 11:26 AM
you should be fine
and the resort should have good internet


Aaron.M 11:26 AM
yeah thats what I was thinking, at least by the bar and pools and rooms
main spots ill be lol


Gerry 11:27 AM
I haven't been to a nice resort lately that doesn't have internet pretty mcuh everywhere
they want people online, posting on instagram and stuff, its in their best interest


Aaron.M 11:27 AM
so by end of week cibc will be $91,768.64 and td 63,213.09
Makes sense


Gerry 11:28 AM
ok cool, one sec, I"ll put together some for you to do and then if those clients ask you can tell them it will be done this week or offer to refund if not already sent
those together should clear most of the ones that aren't sent


Aaron.M 11:28 AM
sounds good to me, also this week can we switch drafts to Daves info?


Gerry 11:28 AM
yes


Aaron.M 11:29 AM
cool when u are done, our first customer mr Fenton is bugging on the direct transfers now


Gerry 11:29 AM
lol
of course he is


Aaron.M 11:29 AM
this is what he does to lilly
u answer on question within 5 mins he comes back with 5


Gerry 11:30 AM
these are his that are in today's outgoing batch for finconnect
$$$,0000243833,CAD,Jordanxxxxxx,000000000001047264,0004,00312,6298281
$$$,0000490000,CAD,Jordanxxxxxx,000000000001047257,0004,00312,6298281


Aaron.M 11:31 AM
what are all the outstanding amounts on his account, I know the express are going out today.


Aaron.M 11:32 AM
File Uploaded: Screen Shot 2018-10-29 at 11.31.43 AM.png

they ask almost like we should know at this point, guy needs to be a bit more specific


Gerry 11:33 AM
I'm not 100% sure regarding that. Some of the direct transfers I think were combined and prepared to send as a wire. I know he got at least one wire, but the other one should arrive any day now


Aaron.M 11:34 AM
Ok I'm going to ask him to clarify what amounts are over due etc. And then we can give him a full detailed response vs back and forth lol


Gerry 11:34 AM
lol


Aaron.M 11:35 AM
I cant wait for this to be back to normal so I know fully the timelines etc
Sucks having to bug u everyday


Gerry 11:36 AM
same, its super frustrating as 90% of my tickets are about it
I'd probably have almost no tickets otherwise


Aaron.M 11:36 AM
U wouldn't, because id be able to handle them lol


Gerry 11:36 AM
lol


Aaron.M 11:37 AM
Ah well we will get through it. Just dont think I'm useless lol


Gerry 11:37 AM
lol no worries
we definitely will
only a matter of time


Aaron.M 11:37 AM
At this point now should be soon to would think


Gerry 11:38 AM
legally the judge has til Dec 29th, but I would be shocked if he waits til the last possible day
especially with chrristmas


Aaron.M 11:38 AM
oh kool, that's more of a date to look for then
was hoping there was kind of timeline


Aaron.M 11:47 AM
ok so mr Fenton is talking about these


Aaron.M 11:47 AM
File Uploaded: Screen Shot 2018-10-29 at 11.47.27 AM.png



Gerry 11:48 AM
ok cool, will check on those


Aaron.M 11:48 AM
express one's are non probs as they are processing


Aaron.M 12:01 PM
when u have time can I get the 2fa for failed withdrawals


Gerry 12:17 PM
ready?


Aaron.M 12:17 PM
yes sir
fire away


Gerry 12:18 PM
789555


Aaron.M 12:18 PM
I'm in ty


Aaron.M 12:26 PM
Think u may want to do another 2% express this week?


Gerry 12:28 PM
for?


Aaron.M 12:28 PM
2290690 72k


Gerry 12:28 PM
should be abl eto


Aaron.M 12:29 PM
what day u want me to remind u on it?


Gerry 12:29 PM
tomorrow


Aaron.M 12:29 PM
10-4
Needed to confirm this customers withdrawals are still clearing today, https://www.quadrigacx.com/admin/users/withdrawals/25915
www.quadrigacx.com
QuadrigaCX - Page not found
we last updated him last Thursday stating next 2 biz days


Gerry 12:31 PM
it will be there by tomorrow morning


Aaron.M 12:33 PM
last one for the day lol
2423376
we update him a couple weeks ago


Gerry 12:34 PM
tomorrow morning for that one too
his and Erwin's are the next 2 wires to arrive


Aaron.M 12:35 PM
perfect, will update them both
Now just to keep up with ppl and do those conference calls


Gerry 12:36 PM
coolio


Aaron.M 12:38 PM
lol Anthony just responded back, wants to do a call at 9pm apparently he is in Italy


Gerry 12:38 PM
lol
wouldn't that be even later there


Aaron.M 12:39 PM
7pm cst , comes to p 9m our time


Gerry 12:39 PM
9pm our time would be like 2am Italian time


Aaron.M 12:40 PM
damn
ur right
12:30
no wait lol
https://savvytime.com/converter/cst-to-adt
savvytime.com
CST to ADT Converter - Savvy Time
Time conversion from Central Standard Time (-6:00 h) to Atlantic Daylight Time(-3:00 h). CST to ADT time zones converter, calculator, table and map.
off by 30 mins


Gerry 12:41 PM
lol


Aaron.M 12:43 PM
oh well, I'm make the time work. I want to get this all done before I go


Gerry 12:43 PM
coolio
brb in 10 mins


Aaron.M 1:59 PM
ok so got the skinny on Flexepin


Gerry 2:00 PM
k
whats the deal


Aaron.M 2:01 PM
So they are going to send use 3 locations we can refer customer's too, These locations customer will be able to verify their id etc and buy up to 10k flexepin in 1 go
Fee's for these purchases will max out at 50$ for the customer, so will be a good funding method


Gerry 2:02 PM
wow thats pretty cool


Aaron.M 2:02 PM
They are going to have their media team do up an email mailer for us to send out to our clients as well as social info
but wait there's more lol


Gerry 2:02 PM
ok
lol


Aaron.M 2:03 PM
They also have spoken to instacoin and got approval to have this deal running concurrently with theirs
They want to allow us to issue vouchers and customers can do reverse and get paid instantly
the stores I'm told will even be able to deposit the funds via Interac into customers banks


Gerry 2:04 PM
thats kinda cool, rather than cash


Aaron.M 2:04 PM
yeah
also these stores are money processing locations, so we can issue cad or use vouchers for pay out or vice versa for customers buying
1 in Montreal and 1 in Toronto with another coming online shortly
deposits amounts will start Nov 1, no change on our end needed. They will still be depositing in 500 batches
And they will draw up docs etc on how they withdrawal aspect will work when ready


Gerry 2:07 PM
ok so the main difference with deposits here is just that people will be able to deposit a lot in one go


Aaron.M 2:07 PM
yeah, and we are going to be the only exchange referring customers to the stores
they aren't going to let others know of them yet
obviously word of mouth will spread, but we are the test market


Gerry 2:08 PM
very cool
we can also put it on the flexepin deposit page, indicating that if people want to do large amounts, where to go


Aaron.M 2:09 PM
yip thats right
very good alternative if ppl want to do 10k instantly and not pay crazy fee's


Gerry 2:09 PM
one of the few options really to do large amounts without going through the banks


Aaron.M 2:10 PM
plus these stores, u can use credit card, bank card, cash, interac etc
so should be interesting since it's going to be easy to use


Gerry 2:10 PM
ya it should be cool
I like flexepin generally, no real risk of fraud, they're fairly reliable with payments, etc


Aaron.M 2:13 PM
Yeah seems like they are quite driven too, guy is in Italy on biz so they vision might end up aligning with us going global


Gerry 2:14 PM
They already have flexepin available in Africa, however we don't really have many clients from there lol


Aaron.M 2:14 PM
u might have to make that list 10k or so less u send to me for bill payments, forgot I have monthly pays to clear up tmr and this week
Lol Africa,


Aaron.M 2:15 PM

bla yeah u know what I meant


Gerry 2:15 PM
anyway, huge, but not a huge amount of bitcoin buyers in a place where the average person earns $1000 per year


Aaron.M 2:15 PM
and has no bank accounts etc
a lot of random crypto's were made with them in mind
will update u when the docs come through, think u will send out the email to customers? Or can Alex pull a list of say interac and Flexepin customers to hit?


Gerry 2:18 PM
if we want we can specifically target users who have already used flexepin or other funding optinos


Aaron.M 2:18 PM
I would, along with getting Flexepin ppl we already have a lot of Interac customers could start using that
good demographic to hit if they are near a store


Gerry 2:20 PM
especially with a lot of users unable to use itnerac online these days


Aaron.M 2:20 PM
tons of tickets on it daily when ppl first sign up
and with only a fee of 50 max on purchase u can't knock it


Gerry 2:26 PM
what were those balances for CCs again


Aaron.M 2:42 PM
so by end of week cibc will be $91,768.64 and td 63,213.09


Gerry 2:42 PM
ok cool thanks


Aaron.M 2:42 PM
Minus 10k so I can pay everyone


Gerry 2:42 PM
ok


Aaron.M 2:43 PM
I think ur mail came in
Gen the lady just emails me and says mail here for u


Gerry 2:44 PM
ah
is it a box
or giant envelope


Aaron.M 2:44 PM
Hi there…some mail has arrived today for you.

Sue



Gerry 2:44 PM
ah ok


Aaron.M 2:44 PM
Just those dots lead me to think its more then the usuall amount lol


Gerry 2:44 PM
lol


Aaron.M 2:44 PM
Will know shortly
So when I get back are we meeting up to pass that mail?


Gerry 2:46 PM
yes


Aaron.M 2:46 PM

What would u two like to do?


Gerry 2:46 PM
not sure yet, depends, I could drive up and we could meet for lunch
you're near st John?


Aaron.M 2:47 PM
Yeah
15 mins away
Or Moncton is fine if better for u


Gerry 2:48 PM
Moncton is 2 hrs away, so thats not bad


Aaron.M 2:48 PM
We dont mind coming to u one weekend either.
Which ever u prefer


Gerry 2:50 PM
what day do you come back


Aaron.M 2:51 PM
9th at 1 am
Lol


Gerry 2:52 PM
ok cool, sometime after that, not at 1am lol


Aaron.M 2:53 PM
Lol didnt think so, we are free on the weekends without the kids


Beyond that any day before 2 is fine if u want an early meet up


Gerry 2:54 PM
ok cool, we'll figure out a date/time once you'er back


Aaron.M 2:55 PM
Sounds good
Before u do go anywhere, wanted to check on advertising?


Gerry 2:56 PM
thats on my list for once I finish support tickets, will get bing ads, google ads and site scout going again


Aaron.M 2:57 PM
Cool, sounds good. Let me know when active. Gonna watch and see if any live movement after a week or so
Lisa and Sarah are gonna be attacking me in a day or so for work


Gerry 2:58 PM
ya, in progress down to 70


Aaron.M 2:58 PM
Indeed, was at 150 on Friday.
Dave must have did some on the weekend
Cool ty, if u need me to do any of those tickets fire away


Gerry 3:00 PM
sounds good, there might be some


Aaron.M 8:09 PM
Only prob I see is sub section 5 on our end?
Needs to be changed to will provide info on clients in question.
 Aaron.M October 29, 2018 8:09 PM
Only prob I see is sub section 5 on our end?


Aaron.M 8:10 PM
Pinned a message:
 Aaron.M October 29, 2018 8:10 PM
Needs to be changed to will provide info on clients in question.
 Aaron.M October 29, 2018 8:09 PM
Only prob I see is sub section 5 on our end?
Also interest rate, thought these were spot buys on each party


Aaron.M 9:55 AM

Going well so far, just clearing tickets and getting the heavy work done


Gerry 9:55 AM
Good morning, hows it going


Aaron.M 9:55 AM
lol wtf
it edited my last msg


Gerry 9:55 AM
weird


Aaron.M 9:56 AM
son was on my Mac book coding for school last night, prob needs to be reset
restarted I mean nothing bad


Gerry 9:56 AM
ah
cool


Aaron.M 9:56 AM
Whats on ur agenda for today?
Before bugging on customers, wanted to check in on instacoins response last night


Gerry 9:59 AM
reading the instacoin email is pretty much first on my agenda
after that, tickets


Aaron.M 10:00 AM
ok sounds good, do ur thing and pm me when ready


Aaron.M 11:54 AM
U got time to go over a couple accounts?


Gerry 11:54 AM
Yes


Aaron.M 11:55 AM
kool
What did you find out on mr Fenton?


Gerry 11:56 AM
his is near the top of the outgoing wires so it should arrive any day now, but it is too late to reverse that one.
As a followup to some yesterday
- Erwin xxxxx was definitely sent
- One of Nicholas xxxxx or whatever his name is was sent
and about a dozen others


Aaron.M 11:56 AM
ok will be following up with them in a couple hrs incase they show up late
so none of mr xxxxx can be reversed and will likely be showing up within the next week?


Gerry 11:57 AM
yes


Aaron.M 11:57 AM
10-4 will advise


Gerry 11:57 AM
one sec, let me give you a quick list of wires that I expect to arrive today incase any are in your list
Name: Jaffer xxxxxx
Amount: $17897

----

Name: Crypto xxxxxxxx
Amount: $8820

-----

Name: Peng xxxx
Amount: Amount: $17640

-----

Name: Name: Zhixxxxxxx
Amount: Amount: $19502

-----

Name: Nick xxxxxx
Amount: $20,000

-----

Name: kevin xxxxxxxx
Amount: $17663

-----

Name: Nexxxxxxx
Amount: $26460

------

Name: Wale xxxxxxx
Amount: $17640

------

Name: Gabriel xxxxxx
Amount: $26196

------

Name: Sebastian xxxxx
Amount: $44676

------

Name: dylan xxxxxxx
Amount: $25000

------

Name: John xxxxxxxx
Amount: $20328.71

-------

Name: Nicholas xxxxxx
Amount: $68152.12

------

Name: Erwin xxxxx
Amount: $18408

------

Name: Adam xxxxxx
Amount: $33,000

-----

Name: Fay xxxxxxx
Amount: $20073.12

------

Name: Martin Lamothe
Amount: $43681

------

Name: Eric xxxxxxxx
Amount: $12202



Aaron.M 12:04 PM
perfect ty


Aaron.M 12:16 PM
ok so wanted to check on this one first https://www.quadrigacx.com/admin/withdrawals/details/1035260
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 12:18 PM
That is in a batch that Billerfy is sending. As of today they are up to "batch 61" and this is in batch 69. They do 3-4 batches per day so it should arrive early next week at the latest.


Aaron.M 12:18 PM
cool beans will update him and come back, think I have 1 more
ok need to check in on this guys withdrawals https://www.quadrigacx.com/admin/users/withdrawals/2495999
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 12:23 PM
One will arrive Friday, the other is in "batch 72' so also should be early next week


Aaron.M 12:26 PM
ok ty
next one was me reminding u on this guy for the 2% express https://www.quadrigacx.com/admin/users/withdrawals/2290690
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 12:29 PM
cool, he should get that this week


Aaron.M 12:29 PM
score, that's it for my tickets
U read that email?


Gerry 12:30 PM
the instacoin one?
Yes. Why do they have to make everything so confusing lol


Aaron.M 12:30 PM
I was thinking the same thing
lol
we never spoke about interest either, these were spot sells etc


Gerry 12:31 PM
ya, the whole thing just suddenly seems to have become incredibly complicated for something that should be incredibly simple


Aaron.M 12:32 PM
ok so how would u like me to respond to this? Ask for a more simple contract reflecting spot buy values etc, as I'm sure we don't expect interest on the cash they are holding till settlement


Gerry 12:34 PM
why does he want to do another call lol


Aaron.M 12:34 PM
lol god prob will after that, unless these terms will work for u


Gerry 12:34 PM
in the email he says
"When you’ve reviewed it, let us know and we’ll get on a call"


Aaron.M 12:35 PM
ugh didn't read that part went right to the contract lol


Gerry 12:35 PM
lol


Aaron.M 12:35 PM
oh well, I'll hope on the call today or tmr. W,e I have to do to get this moving lol


Gerry 12:35 PM
seriously the most annoying type of people to work with


Aaron.M 12:36 PM
Thats y u have me 🙂


Gerry 12:36 PM
I would reply saying that you've reviewed it, generally speaking sounds good. We would probably like to do daily settlement of crypto. As for amounts, we cannot guarantee the amounts that our clients will buy/sell on a particular day, ask for clarification about the interest thing given that we're doing daily crypto settlement


Gerry 9:12 PM
Have a fun trip and safe flight. ttyl - if you need anything when away let me know
Also, did Vancouver Aaron's package arrive?


Aaron.M 8:02 AM
Good morning, no it was just several other cheque's. We are going to check again today before going.
Thx, today will be a busy day. We are running around getting all the last min things done and stuff bought


Aaron.M 8:29 AM
lol I sent a crypto capital ticket to u by accident, please send it back


Gerry 10:15 AM
cool, what time is your flight


Aaron.M 10:15 AM
Like 5:45 am tonight lol
Wont be sleeping much today lol


Gerry 10:16 AM
oh for some reason I thought it was this morning
its tomorrow morning


Aaron.M 10:16 AM
Yeah
I keep doing the same thing, super pumped though. Been up since 4am, got most work finished


Gerry 10:17 AM
haha cool
ya kinda annoying time for it, couple hours sleep then leave for the airport at like 3:45am lol
actually earlier
since its from moncton


Aaron.M 10:18 AM
Lol likely won't sleep till on the Toronto flight to Dr
If even then


Gerry 10:20 AM
just forwarded you an email for checking in to your fligh tonline


Aaron.M 10:22 AM
Hmmhmh wonder if my flight to dr will have wifi
Thats an interesting idea


Gerry 10:23 AM
most likely yes


Aaron.M 10:23 AM
How much is stuff like that generally


Gerry 10:23 AM
most westjet flights (although not all) have wifi available over North America (in my experience it stops working once you get south of the US)
usually $10-15 per flight
not 100% sure


Aaron.M 10:25 AM
Oh cool, didnt know that. I'll bring my petty credit card along then
Lol I say petty I have a 300 dollar one just for spending and a 10k limit one we barely touch


Gerry 10:28 AM
bring your credit card regardless for when you check into the hotel, they may require it. Although everything is fully paid for, most hotels ask for a credit card just incase you buy something extra that isn't included
did you print the westjet vacations itinerary thing


Aaron.M 10:28 AM
The pdf from the first day?


Gerry 10:28 AM
ya
according to it, it says
Upon arrival at the airport, collect your items from the baggage claim area and proceed through customs to meet your friendly Hola Tours representative holding a WestJet Vacations sign. Please bring a copy of your WestJet Vacations eDocs. Your rep will provide info about your return trip to the airport at your welcome briefing.


Aaron.M 10:29 AM
Yes
Yeah was reading that, did print it off. Thats also how we get our tickets no?


Gerry 10:29 AM
yes
Also, you may have to pay for checked luggage (I think they may charge you $25 or something) on westjet


Aaron.M 10:30 AM
Only bringing 1 suitcase. We get 1 free but id bet its over wieght a bit
Sarah bought a pusre for carry on and I have the laptop bag


Gerry 10:30 AM
ok cool


Aaron.M 10:31 AM
Also deleted all screen shots and misc files on the laptop


Gerry 10:31 AM
ya thats a good idea for coming back, just incase lol


Aaron.M 10:31 AM
Incase they go picking around and are like what's with all these bank slips etc


Gerry 10:31 AM
I highly doubt that would happen (I"ve never had it ) but best to be careful


Aaron.M 10:32 AM
Man lol dont say that, went through both our phones and deleted photos I dont want lol to see and memes etc


Gerry 10:32 AM
the odds of having your devices searched are super duper low


Aaron.M 10:33 AM
Damn news they make it sound so likely online


Gerry 10:34 AM
ya, cause its super invasive if they do it (and should illegal in my opinion), however the number of passengers they process each day, the odds are super low
I've travelled to over 50 countries, including some super dodgy ones, and have come back into Canada hundreds of times. I've never been searched by customs.


Aaron.M 10:34 AM
Wow eh
Thought it was worse then that


Gerry 10:35 AM
Vancouver Aaron is searched nearly every time


Aaron.M 10:35 AM
Lol. He got a record?


Gerry 10:35 AM
lol yup, weed possession
and he's like half black
so double whammy


Aaron.M 10:36 AM
Lol!
Too funny, luckily for me I have no record for anything


Gerry 10:37 AM
a few years ago, we went to Amsterdam for a bitcoin conference, met Alex there, and when we came back, Vancouver Aaron sent me a text as he was going through customs that said "This racist border guard is searching me wtf". Then she looked at his phone and saw that lol


Aaron.M 10:37 AM
!
Bet that made it worse for him


Gerry 10:38 AM
haha no, opposite. She let him go like 30 seconds later lol


Aaron.M 10:38 AM
Lol too funny


Gerry 10:39 AM
anyway, despite the fear mongering news, the odds of having any issue at the border is miniscule. Not to mention, if they do search you, they basically make sure you're not smuggling drugs then they let you go


Aaron.M 10:39 AM
Sounds good to me, should be no probs then
Only 1 thing on my end regarding work today
*Oct 31 - CC priority list*
```
4193893
4199382
4190277
```


Gerry 10:40 AM
There are wires going there, but none have arrived yet for some reason
not sure if the new complicated bank info is slowing it down


Aaron.M 10:41 AM
No doubt, jai and I will hold an off and just keep building a list


Gerry 10:43 AM
giving out halloween candy tonight?


Aaron.M 10:45 AM
Nope not many kids go around here
Will be taking the kids out though
U?


Gerry 10:46 AM
we usually get about 40 kids that come
I'm probably going to go out in a bit and grab some extra candy, I don't think we have quite enough


Aaron.M 10:47 AM
Not bad, id have like 5 or 10 if I gave out candy. We just made up treat bags for all the kids friends and sent them to school with them today


Gerry 10:47 AM
last year someone around here had a tractor pulling a wagon of about 20 kids
then about 20 other random ones sporadically


Aaron.M 10:48 AM
Lol the tractor and wagon is a good idea


Gerry 10:49 AM
ya especially since the houses are all kinda far apart


Aaron.M 10:49 AM
Suprised u arent going to a party or anything


Gerry 10:51 AM
I'm still cleaning the mess from our fondu party we had on the weekend lol


Aaron.M 10:51 AM
Lol
Glad to hear u did something, always nice to cut loose some. If we weren't going away prob would have had a party tonight


Gerry 11:00 AM
going to buy more candy, back shortly


Aaron.M 11:00 AM
Sounds good, ttyl


Aaron.M 12:47 PM
Hey just wanted to check is the eth wallet being filled


Gerry 12:47 PM
Yes, will be in about 10 mins


Aaron.M 12:47 PM
Have a customer with a large amount pending
Kool that will take out the 140 eth one?


Gerry 12:48 PM
yes


Aaron.M 12:48 PM
Sweet will update him today
Also dez xxxx still have that large withdrawal pending if we are able to take care of it


Aaron.M 7:44 PM
Hey buddy, in the morning when you have time do you have a ticket for 2348284 ?


Gerry 9:18 AM
good morning, made it to Toronto


Aaron.M 9:18 AM
Good morning


Gerry 9:18 AM
?


Aaron.M 9:18 AM
Yes, just trying to make it back through security after smoking my brains out
How goes?


Gerry 9:19 AM
pretty good
cool you went out of security just to smoke? Toronto security usually takes forever
is there long before your next flight


Aaron.M 9:29 AM
Have about 1 he
Hr


Gerry 9:30 AM
ah cool


Aaron.M 9:30 AM
Not bad though, made it back through
Just getting food and gonna wait for the next flight.


Gerry 9:32 AM
cool, how long is it


Aaron.M 9:33 AM
920 for boarding. Then 4 or 5 hrs to there


Gerry 9:33 AM
cool


Aaron.M 9:33 AM
Hopefully this plane is a bit bigger. Last 1 was quite small lol


Gerry 9:34 AM
ya flights from Moncton are usually on pretty small planes
Joshua Janes payment will arrive on saturday


Aaron.M 9:34 AM
Ok sounds good will update them when I get to dr


Gerry 9:37 AM
your flight this morning was on a small turbo prop plane
the next flight is on Boeing 737-800


Aaron.M 9:37 AM
Yeah it was crazy small. No room even to sit beside the wife lol
Look forward to the next 1 lol
Shows how long ive been on a plane, when we landed I went to clap


Gerry 9:38 AM
lol


Aaron.M 9:38 AM
No one does that anymore?


Gerry 9:38 AM
not really lol


Aaron.M 9:38 AM
First one I took Cuba everyone broke out clapping


Gerry 9:39 AM
really only people who rarely fly do that, so sometimes in vacation places you see it
a flight from Moncton probably had mostly business travellers and stuff


Aaron.M 9:39 AM
Makes sense, I just figured I'm old 😆
Yeah was def alot of them on that flight


Aaron.M 9:54 AM
Need any tickets or anything done while I'm on the flight?


Gerry 9:54 AM
nothing in particular


Aaron.M 9:54 AM
if it has internet will be picking some up, also just sent out the tickets for the day.


Gerry 9:55 AM
ya, also makes the flight go by faster if they have it


Aaron.M 9:56 AM
truth be told I may just sleep, going on 29 hrs up straight


Gerry 9:56 AM
ah, in that case, definitely have a nap if you can sleep on plnaes
planes


Aaron.M 9:56 AM
been up since 4 am yesterday


Gerry 9:56 AM
I struggle to sleep while sitting up


Aaron.M 9:57 AM
same, I doubt I will be able too. But don't want to waste our first day there either
ahh yes, did u switch draft info?


Gerry 9:57 AM
not yet, can you email me the new draft info


Aaron.M 9:59 AM
will ask Dave to send it to me, I don't seem to have the info any more
Will update you shortly


Gerry 8:42 AM
Hey, did you arrive in DR?
how is it


Aaron.M 8:48 AM
Hey buddy


Gerry 8:48 AM
you're alive !


Aaron.M 8:48 AM
ye sir, we are alive and well. Made it through that crazy airport, lol only had 4 ppl try to sell me drug on the way


Gerry 8:49 AM
lol
hows the resort
and the weather


Aaron.M 8:49 AM
amazing so far, crazy warm weather do far
u see the pics I posted last night?


Gerry 8:50 AM
where did you post them? facebook?


Aaron.M 8:51 AM
in the general room of chat


Gerry 8:51 AM
oh lol
I should look there more often


Aaron.M 8:51 AM
really spotting reception here took me hrs to post those 3
Got here and upgraded Sarah to a room with a private pool
Wer have neben seen anything like this


Gerry 8:52 AM
just had a look, very cool


Aaron.M 8:54 AM
Got a pretty good deal too, gave us two night's free. Was roughly 600 cad to upgrade


Gerry 8:54 AM
hows the food


Aaron.M 8:58 AM
Sorry internet kicked me


lol had to find a new spot
Food has been good so far, we have only had the room service though. Haven't explored much yet


Gerry 9:01 AM
you're missing the cold and rainy weather here


Aaron.M 9:01 AM
shucks lol
Not crazy winds again?


Gerry 9:02 AM
nope, just kinda foggy. I was flying my drone this morning, then it started to rain, and I was like 3km away lol
super quickly flew back before it was too late


Aaron.M 9:02 AM
lol no way?
u got one of the ones Alex got?


Gerry 9:02 AM
same one


Aaron.M 9:03 AM
oh very cool
quite the control to be sitting home and be that far away via drone


Gerry 9:04 AM
ya its pretty neat
what time is it there


Aaron.M 9:04 AM
8:04 am


Gerry 9:04 AM
ah, so one hour behind


Aaron.M 9:04 AM
yep so not bad for trying to contact back home
Just gotta find a spot with service, even cell service is spotty as shit here


Gerry 9:05 AM
you're on the hotel's wifi right?


Aaron.M 9:05 AM
right now I am, but like I say it comes and it goes


Gerry 9:05 AM
that sucks


Aaron.M 9:05 AM
Works in a spot for a couple hrs then u gotta move


Gerry 9:05 AM
typical 3rd world country lol


Aaron.M 9:05 AM
I'm gonna complain about it today
see if anything can be done
but like I say cell service is the same
works a couple mins then is gone


Gerry 9:06 AM
weird
anyway, I'm about to have breakfast, have a fun day!


Aaron.M 9:07 AM
sounds good, you have a good day too. And also again we both super! thank you for this chance


Gerry 9:07 AM
😃


Aaron.M 10:53 AM
Hey can u reset my 2fa, damn phone fell in the pool
.....


Gerry 10:53 AM
lol thats not good
and yes in a min


Aaron.M 10:54 AM
lol talk about piss me off, I never break phones


Gerry 10:54 AM
are you able to access your email, just got an email from Margaret, one of the most ridiculous things ever (although somewhat good). Forwarded it to you.


Aaron.M 10:55 AM
yeah I have access to everything
just not 2fa
No way!
we will know for sure next week


Gerry 10:55 AM
how incompetent
he lost the file, jesus


Aaron.M 10:56 AM
no fucking way!
that's bullshit, this could have been sorted long ago
Hopefully the asshole still moves in our favor


Gerry 10:57 AM
I don't think I've ever seen something so incompetent
how the hell does a superior court judge miss place the documents surrounding a court case involving tens of millions of dollars


Aaron.M 10:58 AM
when u are in, please update my email to my qcx one. I have the 2fa for it on an offline account at home so it's fully secure
And then not even follow up with u to get assistance?


Gerry 10:58 AM
ya, we've written multiple letters
argh


Aaron.M 10:58 AM
oh well, it just is gonna help our damages case in the end


Gerry 10:59 AM
not really, as we can't sue the judge
lol


Aaron.M 10:59 AM
no but the damage really came out in the end very publicly


Gerry 10:59 AM
ya
true


Aaron.M 11:00 AM
Yeah so quite alot of evidence online, so u never know it should help
Sweet, it's going to be a very good Christmas for our customers and us then
Perfect timing with our growth push and upgrades


Gerry 11:08 AM
will reset your 2fa shortly, on phone


Aaron.M 11:10 AM
take ur time buddy, just don't want work to build up


Gerry 11:20 AM
ok time to prove you're you. take a pic of yourself, looking sad that you killed your phone, with your laptop and send here


Aaron.M 11:20 AM
umm no camera to take a pic
just one sec


Gerry 11:20 AM
your laptop doesn't have a webcam?


Aaron.M 11:21 AM
ahh yes it does, it's phone booth vs webcam
1 sec
trying to send it right now


Aaron.M 11:23 AM
File Uploaded: Screen Shot 2018-11-02 at 10.22.42 AM.png



Gerry 11:24 AM
lol


Aaron.M 11:24 AM
lol


Gerry 11:24 AM
2fa removed


Aaron.M 11:24 AM
can u change my email to my qcx one to plz


Gerry 11:25 AM
done


Aaron.M 11:25 AM
it's more secure then gmail
ty
sweet I'm in
I did manage to save my SIM card though, so will still get calls if the bank calls. Will pop in into Sarah's when paying


Gerry 11:26 AM
cool


Aaron.M 11:28 AM
ty for your help


Aaron.M 4:08 PM
u around buddy?


Gerry 4:08 PM
yup


Aaron.M 4:08 PM
good afternoon


Gerry 4:08 PM
hows it going


Aaron.M 4:08 PM
any funds in cc?
lol
Going well, Sarah is drunk and passed out. I'm still going having a good time


Gerry 4:09 PM
lol
no funds in CC, just forwarded you their update from yesterday


Aaron.M 4:09 PM
Got a two waiters tipped enough they bring me 6 beer on the hr every hr


Gerry 4:10 PM
Their new banking is messed up and Peter submitted a whole bunch of missing credit requests this morning, so in theory there will be money there soon


Aaron.M 4:10 PM
no prob, just wanted an update. It is what it is and hence we don't say within 24 hrs anymore


Gerry 4:10 PM
haha 6 beer per hour, don't drown in the pool lol


Aaron.M 4:11 PM
lol
meh light beers
plus its in cups u would give kids juice in


Gerry 4:13 PM
haha


Aaron.M 4:13 PM
though I got one girl, she just dropped me off a whole bottle of rum lol


Gerry 4:13 PM
nice


Aaron.M 4:13 PM
I let her drink with me when she delivers


Gerry 4:14 PM
sounds fun, is it hot?
and sunny


Aaron.M 4:14 PM
40 right now
yes sir


Gerry 4:14 PM
coolio
Alex told me how to bypass the speed limitations on my drone, I want it to stop raining so I can try it lol


Aaron.M 4:14 PM
gonna get u a 300$ off coupon, doubt u will use out but incase u do
oh no way?
ur gonna be way further then 3km next time


Gerry 4:15 PM
ya, if you turn off the anti-crash sensors, it goes about twice as fast
so nearly 70km/h


Aaron.M 4:15 PM
jesus


Gerry 4:15 PM
hehe, ya, have to be careful not to hit a tree or anything


Aaron.M 4:16 PM
lol u can afford a new one
but still quite the toy


Gerry 4:16 PM
with CIBC getting sorted out next week, should definitely be able to afford a new one. I'm excited to get things moving properly again. Also perfect timing, with the new design, new coins, etc


Aaron.M 4:17 PM
hehehe u and me both, I can't wait to help steer
regardless the bull, I think u and all of us have held this down


Gerry 4:17 PM
will be nice being able to focus on actual improvements rather than just replying to angry people
ya, we've done well overall given the circumstances


Aaron.M 4:18 PM
plus lets say t minus 2 months till u are practically retired


Gerry 4:18 PM
haha, hopefully


Aaron.M 4:18 PM
only will bug u on the tough stuff soon
no hoepfully
u get the withdrawals on a timeline I can follow u won't be bugged


Gerry 4:19 PM
once they're all on schedule, the only tickets should be from people who submit invalid info or have stupid questions


Aaron.M 4:20 PM
ohh buddy u don't know how much I can't wait for it
I've been putting J through his paces with the cc problems and difficult customers. he will be me when u are ready for me to take over


Gerry 4:20 PM
awesome, sounds like a good plan


Aaron.M 4:21 PM
or less lol, just mean he is ready to take on difficult customers


Gerry 4:21 PM
ya rather than just basic questions


Aaron.M 4:22 PM
that's the thing right, Dave has taken on his aspect. So Jai should be a good fight. I can send him tickets he won't send back unless 100% needed
to this day I send Lisa verification tickets


I end up doing 2 out of 10 or more


Gerry 4:22 PM
ya, definitely best if he's able to take care of them without any followup


Aaron.M 4:22 PM
he's eager like I am


Gerry 4:23 PM
ya, I can tell


Aaron.M 4:23 PM
lol
well there is eager for money and then eager for work
I like the 2nd part, money just comes with work


Gerry 4:23 PM
both are good, and usually lead to eachother


Aaron.M 4:23 PM
100%
lol
so u want these coupons? I gotta sit through 1 hr sales shit for them


Gerry 4:24 PM
probably not


Aaron.M 4:24 PM
lol


Gerry 4:24 PM
I hate those sales things, don't do it
lol


Aaron.M 4:24 PM
lol they have been calling my room all morning, I already turned them down
Just wanted to be sure as I would for u to get a discount, u get 40% off on that trip of everything if I do it


Gerry 4:25 PM
usually end up being super high pressure sales tactics, painful to sit through


Aaron.M 4:25 PM
can't be worse then the airport


Gerry 4:25 PM
haha


Aaron.M 4:25 PM
lucky I walked away with my arms, lol
I'm too nice, was trying to say no to the ppl guy kept pushing me forward


Gerry 4:26 PM
I've never been to Dominican Republic, but if its airport is like some of the crappy ones I've been too, I know what you mean lol


Aaron.M 4:26 PM
guy legit pushed us through them all and told them off as we went
everyone and their momma was selling something


Gerry 4:26 PM
haha


Aaron.M 4:26 PM
and heckled u if u didn't buy


Gerry 4:27 PM
Mexico is like that too


Aaron.M 4:27 PM
crazy, never experienced something like that


Gerry 4:27 PM
and jamaica
most poor places in the Caribbean really


Aaron.M 4:27 PM
shame really
though I know it looks nice on the resort but I saw it on the way in. I def feel for these countries


Gerry 4:28 PM
ya, they can be pretty bad
DR is better than Haiti though


Aaron.M 4:28 PM
Cuba wasn't like that
everyone treated u with respect


Gerry 4:28 PM
ya, totally different culture


Aaron.M 4:29 PM
scary
I'd love to leave the resort but after that no thanks
thats y I upgraded Sarah in the end
our room was good, but my god we don't like those crowds and sales
of side of convo, u gotta send me a video of ur drone recording
I love that shit


Gerry 4:30 PM
will do, I'll upload it to youtube later


Aaron.M 4:31 PM
oh no way, u run a chan?


Gerry 4:31 PM
usually I just upload it privately then give the direct link


Aaron.M 4:31 PM
ok sounds good to me, I'd love to see it.
After I buy a house next yr I will get one and we can compete


Gerry 4:31 PM
if it stops raining I'll get some good ones this weekend too
haha
drone race


Aaron.M 4:31 PM
hehe
or even video spots
those things get into some crazy spots if u know where to look
minus the bugs


Gerry 4:33 PM
ya, you can definitely get some cool footage
gotta take the dogs out, ttyl, have a fun evening


Aaron.M 4:34 PM
sounds good was just gonna say I don't want to bug u more, have a good night and ttyl
also think of something u want for a gift while here
will send it too u


Gerry 4:34 PM
will do, cya


Aaron.M 4:34 PM
night buddy


Aaron.M 4:57 PM
wow tell me I haven't tipped enough. girl brought me a bottle of rum age 15 yrs


Gerry 4:57 PM
haha
alcohol is super cheap there
a cheap bottle of rum is like $2


Aaron.M 4:57 PM
lol yes
but they don't act like that, they want to push us to the bar but am staying here lol


Gerry 4:58 PM
lol


Aaron.M 4:58 PM
aaan Sarah is still out lol
I'm like 24 to her 10, she is wiped out


Gerry 4:59 PM
lol
is she asleep in the sun? I've gotten some pretty bad sunburns that way lol


Aaron.M 5:00 PM
nah steered her to bed
cute though, she spoke of going all day long. didn't even make half


Gerry 5:01 PM
haha, probably tired from the travel day too


Aaron.M 5:01 PM
lol true
man wish u were here, I bet the wires are similar
wifes


though knowing u, u would be off doing something


Aaron.M 5:12 PM
would have bee a perfect trip to get to know u
further should say lol


Gerry 5:30 PM
lol
I like beach vacations every now and then. Sometimes nice to just relax by the pool with some random rum filled drink lol


Aaron.M 5:31 PM
lol I agree, but have never been on the type of vacations u do
I'm low key though


Gerry 5:31 PM
my next trip is India, New Zealand and Australia


Aaron.M 5:32 PM
I don't know how u do it
after those two trips on a plane I never want to fly again lo;
lol
my first flight if we crashed u would have been fucked
50 ppl in a 2 prop airplane


Gerry 5:33 PM
lol
planes rarely crash


Aaron.M 5:33 PM
oh I forgot


Gerry 5:33 PM
except the one the other day


Aaron.M 5:34 PM
plane did break out in claps when we landed


Gerry 5:34 PM
in Indonesia
forget about that one lol
haha, not surprised


Aaron.M 5:34 PM
lol
y india, scary there or what ?


Gerry 5:34 PM
Jen has always wanted to go
I've always wanted to go to New Zealand and Australia
they're both in the same area kinda, so it'll be half India, half NZ and AU
part crap country, part good countries lol


Aaron.M 5:35 PM
lol was gonna say
my buddy did New Zealand for 2 yrs, almost never wanted to come home
I hear India stinks
even from ppl there lol


Gerry 5:36 PM
lol yup
I've heard the same
oh well, it'll be an experience


Aaron.M 5:36 PM
it's the culture right
u can't experience them all in one spot
its too warm here, I've been drinking like a champ since 10am and barley have a buzz


Gerry 5:37 PM
haha, have you gotten into the rum yet


Aaron.M 5:38 PM
just tid bits, I'm a cranky drunk on hard liquor I just do my thing on beer
better to know ur limit


Gerry 5:38 PM
ya, best not to get too hammered on the first night too, hangovers suck


Aaron.M 5:39 PM
lol hangovers
!
ur talking to the wrong person


Gerry 5:39 PM
I get the worst hangovers


Aaron.M 5:39 PM
!


Gerry 5:39 PM
never did when I was younger
superannoying


Aaron.M 5:39 PM
lol
Sarah can have 10 beer and be wrecked for a day
I have been drunk enough I wake up under the bed
not a bad feeling in the am


Gerry 5:40 PM
lucky


Aaron.M 5:40 PM
prob y my family thinks I like to enjoy my self to much lol, I just know how to pace and eat when is crucial for u


Gerry 5:40 PM
I haven't mastered that yet lol


Aaron.M 5:41 PM
Sarah says the same, I am luck but like I say it's skill
If she eats when I say to and break when I say to she is fine


Gerry 5:41 PM
taking a break is the key


Aaron.M 5:41 PM
but like most they enjoy the hard liquor vs beer


Gerry 5:41 PM
and also not passing out lol


Aaron.M 5:41 PM
lol!
agree


Gerry 5:41 PM
I find staying awake until a bit more sober helps a lot


Aaron.M 5:42 PM
gotta think, u get a hang over because ur brain shrinks from the booze
doesn't hurt to drink water every 3 cup


Gerry 5:43 PM
ya, other things like drinking a bottle of gatorade I find helps too
slows me down at least


Aaron.M 5:43 PM
my adopted father was the same way though, he could drink 2 24's and u wouldn't know beside a sparkle in his eye
G2 is the best


Gerry 5:43 PM
haha


Aaron.M 5:43 PM
I stock them in my house


Gerry 5:43 PM
going to a friend's house for dinner, gotta get ready, have a fun night!


Aaron.M 5:44 PM
u 2 buddy don't mind me wife is sleeping lol
have a good night


Gerry 5:44 PM
lol
cya


Aaron.M 5:44 PM
lol text if u are bored later, will be up all night knowing me
enjoy, and I know I have said this and am wearing it out. but thank u again so much for this. I know it was for me, but it's the break Sarah needed with all this stuff going on in her life


Gerry 8:13 AM
Good morning. I have just received confirmation that Jordanxxxxx full $73k worth of wires has been sent and should arrive this morning in a few hours.


Aaron.M 9:57 AM
Good morning, sweet that is awesome news
lol will be happy to have him off my back


Aaron.M 10:06 AM
Just wanted to check, did u send this credit card payment 421113?
also wanted to check in on 4125101 she hasn't got anything for a couple weeks now


Aaron.M 10:43 AM
also wanted to check in this one, and confirm it's been sent https://www.quadrigacx.com/admin/withdrawals/details/1021679
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 12:00 AM
Note for tomorrow morning: *client ID 3795875 needs top priority for CAD funds from Crypto Capital*... somehow he has been on all the priority lists and still has not recieved the funds!! If we are processing small amounts, please make him a priority... I really dont know what else to say to him!
I know youre on holiday 🙂 But please escalate for me.


Aaron.M 9:20 AM
will u have time to check in on any of these today?


Gerry 9:24 AM
3795875 has had his Crypto Capital payments sent.


Aaron.M 9:24 AM
Good morning buddy


Gerry 9:24 AM
Good morning
hows its going


Aaron.M 9:25 AM
Going well, just waking up and getting ready to start our day
Everything has been amazing so far, no real problems or anything to report 🙂


Gerry 9:25 AM
awesome
you missed a massive storm here the other day
power out
100,000 outages in NB as well


Aaron.M 9:26 AM
yeah, a bunch a trees went down around my house
got lucky on our flying dates I guess eh


Gerry 9:27 AM
ya
will look at those accounts in a min


Aaron.M 9:28 AM
sounds good beyond them I just need to check in on Dez too 2192363
I'll be around all day or when u are ready


Gerry 9:35 AM
For user 421113 I sent his credit card payment (https://www.quadrigacx.com/admin/withdrawals/details/1034087) on Oct 29th from one of my accounts. It should be there by now. Is it still missing?
4125101 will get a payment this week


Aaron.M 9:36 AM
I sent the other one yesterday as well, just wanted to confirm it's been sent


Gerry 9:37 AM
ok cool, ya so you sent one and I sent one so they should both have arrive shortly if not already


Aaron.M 9:37 AM
perfect
ok so just the other two and Dez
lol and also fyi t minus 2 weeks till u get to finally cut loose and not have to do this every day 🙂


Gerry 9:42 AM
yes can't wait til its all back on track
What are the other two again


Aaron.M 9:42 AM
me either
https://www.quadrigacx.com/admin/withdrawals/details/1021679 , I sent one of her cc payments need to confirm the other was sent by u?
www.quadrigacx.com
QuadrigaCX - Page not found
and then Dez too 2192363 as well


Aaron.M 12:49 PM
hey need to check on this one as well, 431413 did u resend their cc payment?
credit card


Gerry 12:58 PM
431413 - this one has been sent, should be there tomorrow or the next day at the latest


Aaron.M 12:59 PM
cool ty
just the two above when u have time and should be the last of my bugging for today


Aaron.M 4:57 PM
any thoughts on the other two?


Aaron.M 5:06 PM
sorry to bug, they be the biggest bugs lately lol
just getting ready to head out to the stake bare with 4 couples


Gerry 5:06 PM
what are the two clients again ,will check


Aaron.M 5:07 PM
https://www.quadrigacx.com/admin/withdrawals/details/1021679 , I sent one of her cc payments need to confirm the other was sent by u?
www.quadrigacx.com
QuadrigaCX - Page not found
www.quadrigacx.com
QuadrigaCX - Page not found
sounds good beyond them I just need to check in on Dez too 2192363
those two


Gerry 5:07 PM
k, will check on those two in the next short while, will have details by time you get back
just got home from dentist


Aaron.M 5:07 PM
np buddy sorry to keep bugging u on them
I know ur busy


Gerry 7:20 PM
The Helen Simon payment has been sent


Aaron.M 8:55 PM
sounds good buddy
And advise def within the next week?


Gerry 10:19 AM
Good morning,
yes
Tatiana should receive a wire today as well


Aaron.M 10:46 AM
she advised it came through this am


Gerry 10:47 AM
cool


Aaron.M 10:47 AM
any news from the judge yet?


Gerry 10:47 AM
Not yet, hopefully today


Aaron.M 10:48 AM
also good morning


Gerry 10:48 AM
hows it going
what day do you return home again


Aaron.M 10:49 AM
tmr but not arriving until Friday morning


Gerry 10:49 AM
having fun?


Aaron.M 10:49 AM
Yeah def been having fun, soaking up lots of sun


Gerry 10:49 AM
Sarah having fun too?


Aaron.M 10:49 AM
has been an amazing time so far, food sucks kinda but the steak house was awesome last night


Gerry 10:50 AM
haha I was wondering about that. All inclusive resorts are sometimes hit and miss for food


Aaron.M 10:50 AM
Yeah she has been having a good time, she loves to lay out in the sun
nice to have dogged that storm bullet too
Gonna call west jet today and figure out our boarding passes for home though
since no phone I don't have any now....


Gerry 10:52 AM
as long as you know the time they can print them off at the airport


Aaron.M 10:52 AM
yeah I still have the print out that came in the pdf


Gerry 10:52 AM
ya you'll be fine with that


Aaron.M 10:52 AM
ok phew lol was stressing on it lol


Gerry 10:52 AM
lol


Aaron.M 10:53 AM
How have u been managing without me?


Gerry 10:53 AM
when you check your bags at the airport, they'll give you your boarding pass
not too bad, knowing that the judge's thing is imminent has helped


Aaron.M 10:53 AM
yeah no doubt
have u been taking over billerfy emails? haven't had any in a week


Gerry 10:54 AM
for wires?


Aaron.M 10:54 AM
yes


Gerry 10:54 AM
I changed the wire info to crypto capital, so Peter is doing those


Aaron.M 10:54 AM
ahh ok makes sense then


Gerry 10:56 AM
not sure if I told you about the new Canada Post funding option that we're rolling out in a day or two
through fin connect, users will be able to go to any Canada Post location and use something called "load hub" to fund their account instantly with up to $3k


Aaron.M 10:56 AM
oh wow that's gonna be pretty cool!


Gerry 10:57 AM
ya, like the verification thing they print out a bar code, take it Canada Post, give cash or debit to the employee, and then the money automatically appears in their qcx account moments later
Then those funds get transferred to my fin connect account, which is useful for getting funds in there (since my only other way is Interac Online which isn't very popular anymore)


Aaron.M 10:58 AM
cool, tons of good news lately then


Gerry 10:58 AM
ya. Really hoping the judge comes back today so we can wrap that all up, then basically have a ton of good news all at once


Aaron.M 10:58 AM
has there been any luck with getting your advertising working?
only 2 days left so hopefully soon


Gerry 11:00 AM
got into bing but not google yet. Knowing that the cibc thing should be sorted out this week, will probably relaunch those campaigns when that happens


Aaron.M 11:00 AM
ok sounds good to me


Gerry 11:00 AM
oddly busy past few days. On Saturday, Jens older brother had a heart attack


Aaron.M 11:00 AM
jesus
he ok?


Gerry 11:00 AM
he's ok, but had to visit him in the hospital and bring him food and stuff


Aaron.M 11:00 AM
how old is he?


Gerry 11:01 AM
44
has a ton of bad lifestyle things that likely caused it


Aaron.M 11:01 AM
god eh, I hope he does better and changes some things around


Gerry 11:02 AM
ya
family, always causing issues lol


Aaron.M 11:06 AM
u are right with it being busy lately, tons of tickets flying around.
Can't wait to be back and help


Gerry 11:07 AM
the whole BCH fork has also been interesting, trying to figure out exactly how to handle it


Aaron.M 11:07 AM
oh?


Gerry 11:08 AM
its going to fork but then there is this other thing that they're calling Bitcoin SV (Satoshi's vision) which will fork off of the main BCH network, but the creators of it are idiots and aren't adding replay protection


Aaron.M 11:09 AM
ugh
I wouldn't add it till they do


Gerry 11:09 AM
ya, my hope is that it fizzles out almost right away so we don't have to bother with it


Aaron.M 11:11 AM
doubt it those bch ppl are crazy


Gerry 11:11 AM
lol ya


Aaron.M 11:12 AM
when's the fork hit?


Gerry 11:12 AM
supposed to be nov 15
our plan is to stop deposits/withdrawals shortly before, upgrade the software, if this separate bitcoin SV catches on, either add the coins for people to withdraw or if its super popular (which is unlikely) add trading


Aaron.M 11:13 AM
course on a SAT of all days


Gerry 11:13 AM
its at a specific block number so it might change


Aaron.M 11:13 AM
well I will be around to help manage then atleast
cool well I'm just about to head out for breakfast, please let me know if u end up hearing anything on the judge


Gerry 11:16 AM
cool, enjoy the last day in the sun!


Aaron.M 11:16 AM
ty, u have a good day too


Aaron.M 2:38 PM
did u send this guys wire? 2423376


Gerry 12:24 PM
is first one was sent, not sure about the second yet
hows it going


Gerry 3:05 PM
have a safe flight thome
home*


Aaron.M 4:45 PM
Hey
Sorry for any delay in responding, was busy packing up. Am on the flight now
any news from the judge yet?


Aaron.M 5:17 PM
man wifi sucks on these planes


Aaron.M 9:17 AM
Good morning, aprox 55k ready to send if u need any sent


Aaron.M 10:00 AM
will likely be online later today, recovering from jet leg lol


Aaron.M 10:17 AM
I cleared the tickets on my end already though and Sarah will be doing some later after she buys me a new phone lol


Aaron.M 11:00 AM
Also when ur online, needed to check on this recent credit card withdrawal https://www.quadrigacx.com/admin/withdrawals/details/1021679
www.quadrigacx.com
QuadrigaCX - Page not found
customer is saying we only sent 6702
I sent the MBNA one though and it arrived correctly, if u confirm I can send the rest to them today so it's no worry


Gerry 11:43 AM
welcome home


Aaron.M 12:10 PM
Hey buddy, good afternoon. Thx it's nice to be back, but a bit chilly lol
Hows ur day going so far?


Gerry 12:10 PM
lol ya
pretty good, fairly busy, catching up on some tickets, will look into that CC momentarily


Aaron.M 12:10 PM
Sounds good, anything u need me to do?


Gerry 12:10 PM
some bill payments, oe sec
you have 55k available?


Aaron.M 12:11 PM
yeah
no news from the judge yet eh?


Gerry 12:13 PM
nope, just sent an email to Margaret asking. Got an autoreply saying she's out of the office today so maybe there has been something and we just don't know about it
anyway, emailed her secretary as well, so should have an update soon


Aaron.M 12:14 PM
sounds good, hopefully something comes through


Gerry 12:17 PM
just emailed you some CC payments


Aaron.M 12:21 PM
sounds good, will get them sent asap
if u need anything else done just let me know


Gerry 2:07 PM
whatcha up to now?
let me know when you'r eback


Aaron.M 2:26 PM
hey I'm around
Sorry for the delay no cell phone to notify me lol


Gerry 2:26 PM
ah lol


Aaron.M 2:27 PM
should have my pixel shortly though and that will be rectified


Gerry 2:27 PM
cool
I have a ton of tickets and need your help.


Aaron.M 2:27 PM
for sure buddy fire away at me and we will get them resolved


Gerry 2:27 PM
Almost all of them fall into one of a few categories, and I would like you to respond to some, while helping to sort others. Here are what most of them are about, and what to do with them. Note that the vast majority of them have been given my initial CIBC message about how it will be soon but they can cancel if they want and most are replies.
1) Person got the message about CIBC, but for some reason because they don't bank with CIBC, think they aren't impacted. The answer to this is:

Unfortunately the CIBC situation has impacted all transfers, as opposed to ones just to CIBC.

CIBC was the former bank of our payment processor, and they are currently witholding our funds that we use to process withdrawals. The specific reasons for this action aren't entirely known, however it is widely believed to be their attempt at hindering the Bitcoin industry in Canada while investing in blockchain technologies themselves.

In June we went to court to recover the funds that CIBC has been holding and we have now been informed by the superior court judge that is handling the case that it will be resolved this week. When that occurs, all payment processing times will return to normal. During the interim, we have been processing withdrawals, although they have been significantly slower than usual. We understand that this is very frustrating, and if your payment has not yet been released by the bank, we can return it to your QuadrigaCX account so that you can instantly withdraw cryptocurrency instead.

With that said, it is our understanding that we are only days away from the whole situation being completely resolved. Thank you for your patience and understanding.

2) The person is polite and says they would like to wait for their transfer. I like these ones and generally expedite them. Please thank them for their patience and indicate that their transfer will arrive next week. Then create a list of client IDs who fall into this category and email to me so I know that they are cool and will do my best to put them near the top of the EFT lists.

3) Their transfer was an express one that didn't make it on time. If it has arrived, please refund their express fee. If it hasn't arrived, indicate that once it arrives they should reply and we will refund their express fee.

4) They have read the thing about CIBC, but insist on demanding an exact date for their transfer. Send these back to me.

5) They don't want to wait and want their funds returned to their account, send these back to me.

6) Person complains we should have them about CIBC before hand. Indicate that the courts are taking an abnormally long amount of time and there is no way we could have predicted this.

7) Anything else, send back to me.


Aaron.M 2:28 PM
sounds good, send em all to me and will sort through
keep going, should send them all to me
I may be a lil slow today but will have them all cleared and sorted for u by end of the day tmr


Gerry 2:33 PM
sending about 95% of them, keeping some that I know are for me


Aaron.M 2:33 PM
Sounds good to me, will be nice to have this many to go through. just like when I first started


Gerry 2:35 PM
Done, have fun 😃


Aaron.M 2:36 PM
lol
oh I will, I don't mind turning on some tunes and just going at it.
Like I say though most will be coming back at u tmr


Gerry 2:37 PM
ya a lot of them will, but ideally if you're able to weed out some of them that will help


Aaron.M 2:37 PM
lol
didn't mean it like that
meant I'm wiped out today


Gerry 2:37 PM
ah
np
flight home was ok?
despite being overnight lol


Aaron.M 2:38 PM
long, those planes are a-lot smaller than I remember. Wasn't bad though, kids woke up when we got home and wouldn't go back to sleep


Gerry 2:39 PM
ya not super comfortable


Aaron.M 2:39 PM
customs in Toronto sucked too, made it to our connecting flight with like 15 mins to spare


Gerry 2:39 PM
long line? or did they harass you a bunch


Aaron.M 2:39 PM
just very long line and only two machines running


Gerry 2:39 PM
ah
I generally find customs in Toronto not too bad, thats surprising


Aaron.M 2:40 PM
All and all though was a very good time, just the end to it all wiped us out lol


Gerry 2:40 PM
lol
Glad you had fun 😃
we have our first client of the Canada Post thing. Guy deposited 2k


Aaron.M 2:40 PM
woot! I was reading up on ur guys chat about the test run yesterday


Gerry 2:41 PM
ya its pretty cool. given the widespread availability of it, I think it should be good


Aaron.M 2:41 PM
Canada wide right, it's going to be a very useful feature
so many good things finally starting to show up. Within a month or so we likely won't even need to do hard core advertising when we are top notch again


Gerry 2:42 PM
ya, its exciting
this Canada Post thing could be pretty huge in terms of getting customers sending us funds again. Sending wires is annoying, and Interac Online is pretty much dead, so this is awesome
basically turns every Canada Post location into an outlet for us


Aaron.M 2:43 PM
I'm surprised they went for it
We have looked at that option before


Gerry 2:43 PM
technically its not through them, its through a company called loadhub
somehow fin connect convinced them
so thats cool


Aaron.M 2:44 PM
+1 to them for that 🙂


Gerry 2:44 PM
ya


Aaron.M 2:44 PM
lol


Gerry 2:44 PM
brb in about 20 mins


Aaron.M 2:45 PM
sounds good I'll be randomly around just trying to nap, surprisingly a restful week takes a-lot out of u


Aaron.M 5:32 PM
got tons of cheque's but no mail from BC Aaron, checked it seems drafts are still set to me


Aaron.M 6:06 PM
And I'm online again with a pixel 3!
I'll get ur messages now
It's sooooo fast compared to my old phone


Aaron.M 8:21 PM
Did we send this one?
 Aaron.M October 30, 2018 12:26 PM
next one was me reminding u on this guy for the 2% express https://www.quadrigacx.com/admin/users/withdrawals/2290690


Aaron.M 11:26 AM
All high priority ( yellow ) tickets will be customers looking for refunds Red will be complainers or anything else


Aaron.M 5:01 PM
Dude wtf judge ruled?
Lol 🙂


Gerry 8:45 AM
Good morning


Aaron.M 9:25 AM
Good morning
How goes this Monday?


Gerry 9:26 AM
not too shabby, just posted a CIBC update in our subreddit
meeting with the judge is on Wednesday, so will know more then about the final process
I think a lot of the banks are closed today for Remembrance Day, so not sure if anyone will receive transfers today. However, if they do, there were a bunch of wires sent out that people can be expecting. I'll send you the list shortly in case it corresponds to any tickets. Tatiana should also receive her final wire today/tomorrow (thank god lol)


Aaron.M 9:27 AM
Sounds good, hopefully they help us setlle fast
Lol thank god on her
She will be happy


Gerry 9:28 AM
lol ya


Aaron.M 9:28 AM
Congratulations, I know it's not what u wanted but the end is in sight


Gerry 9:29 AM
ya, at least its moving forward rather than just annoying waiting
Despite a bunch of stuff being closed yesterday, we've already received over $20k in in person deposits at Canada Post


Aaron.M 9:30 AM
Cool, it should end u being a popular option
I'll clear the rest of those tickets today. It should be a good week when this is all settled


Gerry 9:31 AM
ya it will be nice


Aaron.M 9:31 AM
Wanted to check, bank drafts weren't switched over


Gerry 9:31 AM
ya I realize I forgot
whats the info again I can do it now
actually going to change it to billerfy for a couple days


Aaron.M 9:33 AM
Oh ok, sounds good. Will have the info for when u are ready
Still no mail from Aaron


Gerry 9:33 AM
ya, will have to remind him again
he's likely perma-high


Aaron.M 9:33 AM
Lol or something
Too funny
Just having a smoke then will get the 2fa for failed withdrawals


Gerry 9:36 AM
cool


Aaron.M 9:37 AM
Any other stuff u need done today?


Gerry 9:38 AM
shouldn't be too much. Probably some additional tickets, but nothing too much
brb getting a snack


Aaron.M 9:53 AM
sounds good let me know when back


Aaron.M 10:03 AM
remind me, with a police investigate, they need to give us an official doc requesting the info?


Gerry 10:03 AM
depends


Aaron.M 10:03 AM
have a French cop investigating fraud on a customer account


Gerry 10:04 AM
whats the situation?


Aaron.M 10:04 AM
asked for two account to be locked down, 1 hasn't been touched and the other one was emptied
Now asking for info on the account etc


Gerry 10:04 AM
French as in France or Quebec?


Aaron.M 10:04 AM

rcmp out of Montreal
I say French as spells horrible, I wanted a doc just because of that


Gerry 10:05 AM
Generally speaking I am helpful in situations like that. The only time I request an official document is when its a huge violation of privacy (such as demanding info on tons of accounts, or demanding info on high profile good customers)


Aaron.M 10:06 AM
ok sounds good, I'll assist fully on the compromised accounts


Gerry 10:06 AM
it sounds like the account holder is giving permission to the cops, so no real need to refuse


Aaron.M 10:07 AM
true, ok just wanted to be sure
when u are a ready, need the 2fa as well


Gerry 10:08 AM
how many/much in drafts was there


Aaron.M 10:09 AM
that came in recently?


Gerry 10:09 AM
ya


Aaron.M 10:09 AM
not deposited yet but 1 sec
120k
and about as much pending lol
in admin
damn those big cheques lol


Gerry 10:11 AM
lol


Aaron.M 10:20 AM
did u end up mailing this guys bank draft back?
2070320


Gerry 10:21 AM
Should be. I have just asked billerfy
he wrote void on it and mailed it back
emailed you a copy


Aaron.M 10:22 AM
lol wtf
so in other words he should be dealing with his bank


Gerry 10:22 AM
client didn't write void, billerfy did (stupidly)
in theory he should receive it back in the mail
the client is an idiot for not following instructions


Aaron.M 10:23 AM
ugh I know eh, these draft ones are annoying. I've had one in the past that took like 4 months to deal with
ticket here is 2 months old so he def should have got it back if sent in the mail
prob just hasn't gone out yet, if not can we have it sent via trackable mail?


Gerry 10:24 AM
also depends if the guy used a valid return address on his envelope


Aaron.M 10:27 AM
hmhmh yeah wonder if it was returned to his bank?
doubt it though


Gerry 10:32 AM
not 100% sure, hard to say
have asked billerfy for more ifno


Aaron.M 10:39 AM
ok sounds good
u sent this credit card one back to me 2181192
I'm not seeing it on the lists from the 29th


Gerry 10:39 AM
search for the card number
in my email


Aaron.M 10:40 AM
ahh lol I see it now, nov 7th.
cool lol was looking in the wrong spot


Gerry 10:40 AM
lol
if you sent it on the 7th he should get it in a day or two


Aaron.M 10:42 AM
nov 5th to be precise, got the confirmation # will contact him regarding it


Aaron.M 10:57 AM
when refunding fee's when customers have purchased crypto after their withdrawal was returned
Do u prefer cad or btc?


Gerry 10:58 AM
either works, whichever they prefer


Aaron.M 10:58 AM
perfect just wanted to make sure, lol first one to ask for btc now


Aaron.M 11:08 AM
damn this guy has a crazy amount of fee's to work out
https://www.quadrigacx.com/admin/users/trades/3839876
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 11:10 AM
could just take the total and do 0.5% of it
rather than each transaction separately


Aaron.M 11:10 AM
of the withdrawal amounts eh?
that's what I did and came up with much smaller amounts then he is asking for


Gerry 11:10 AM
or I guess 1% for buy and sell


Aaron.M 11:10 AM
BTC 0.10937171
ETH 1.27652056


Gerry 11:10 AM
thats what he says or you


Aaron.M 11:10 AM
thats what he is asking for


Gerry 11:10 AM
and what do you say it is


Aaron.M 11:11 AM
if off the withdrawal amounts
0.39513809285 eth


Gerry 11:11 AM
send that ticket back to me, thats a big difference


Aaron.M 11:11 AM
lol
and this for btc 0.01927508545
I know it's more though
could go off the cash value too though
it was this much 265,000.00
1325 cad


Gerry 11:13 AM
I guess technically there were fees taken on the buy and the sell though
so double that right


Aaron.M 11:13 AM
true
ok so will deposit 2650 cad as his refund to clear him up


Gerry 11:14 AM
yes


Aaron.M 11:15 AM
perfect just wanted to make sure in his case where it was so large
Don't mind me, not bad at math. It's just not my money so when large amounts like that come through I just want to be sure I'm doing it the right way


Aaron.M 11:26 AM
any chance of having these processed within this week? https://www.quadrigacx.com/admin/users/withdrawals/4201199
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 11:42 AM
also need to check and see if this amount was sent via fin connect https://www.quadrigacx.com/admin/withdrawals/details/1006207
www.quadrigacx.com
QuadrigaCX - Page not found
customer may have received his funds but his bank is asking for more specific information as to when it was sent etc


Gerry 1:16 PM
did you see the email instacoin's lawyer just sent?


Aaron.M 1:16 PM
nope just been banging tickets out


Gerry 1:16 PM
check it out, its hiarious


Aaron.M 1:17 PM
wtf
so in other words they want everything there way and we have no say in the matter
and wtf are these costs, the network is built already


Gerry 1:18 PM
also, bitstamp -5
is that -5%? lol


Aaron.M 1:18 PM
I saw that


Gerry 1:18 PM
haha


Aaron.M 1:18 PM
lol will tell him we aren't interested


Gerry 1:18 PM
best part is, our Canada Post thing is almost the same situation, but 238923882398238923 times more locations
I'll reply to him


Aaron.M 1:18 PM
plus flexepin will allow withdrawals soon
regardless of this deal
there darn lawyer warped this whole thing


Gerry 1:19 PM
hate lawyers lol
either way, this is probably the worst deal anyone would ever make
every part of it is hilarious


Aaron.M 1:19 PM
lol fuck, sorry for wasting ur time on it


Gerry 1:20 PM
They want us to pay half of their legal fees (huh lol), bitstamp -5, the holdback thing is confusing, do they want to use our money to expand their network? lol
wow


Aaron.M 1:20 PM
thats the thing right, before it was monthly settlements
then I left for a week and the guy could scheme and change their mind


Gerry 1:21 PM
I had a feeling they would do something like this
when the guy kept saying "send us your lawyer's info so we can work out the agreement" I knew it was bad lol
A lawyer is used to finalize an agreement, not to do the negotiations


Aaron.M 1:22 PM
Oh well, just means we reach out to a more interested ATM network like the other 1 u sent over
Won't matter in a couple weeks when this court stuff is handled


Gerry 1:23 PM
I'm going to reply asking for clarification on something, mainly just to waste their time lol, then say no


Aaron.M 1:23 PM
The judges judgement makes it sound like u and billerfy are fighting
Lol
Sounds good to me 🙂
Pretty well all those tickets have been sorted
A couple random ones I'll follow up with u tmr on


Gerry 1:26 PM
ya, it seems that during the 4 months that the judge took to actually do his job, he forgot what was actually said in court


Aaron.M 1:27 PM
yeah it was quite the mixed judgment
makes me wonder if damages is even worth ur time
How many tickets have I sent back to you so far?


Gerry 1:31 PM
not sure exactly, as I have new ones coming in and I've sorted through some of them


Aaron.M 1:31 PM
ah no doubt, feel free to keep hammering me with them to sort and go through while u deal with the sorted
I can keep this pace all week
can we check into the two I asked about this am?
any chance of having these processed within this week? https://www.quadrigacx.com/admin/users/withdrawals/4201199
www.quadrigacx.com
QuadrigaCX - Page not found
also need to check and see if this amount was sent via fin connect https://www.quadrigacx.com/admin/withdrawals/details/1006207
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 1:37 PM
Yes, re first one
second one was sent by billerfy long ago, guy claims he didn't get it, billerfy doesn't show any evidence of it coming back
client is likely just not seeing it in their bank account


Aaron.M 1:38 PM
I think he has some funky group account or something


Gerry 1:38 PM
ya he said something weird like that


Aaron.M 1:39 PM
Bank is asking for the details of the transaction and date and will look into it them selves


Gerry 1:39 PM
k I'll get that


Aaron.M 1:43 PM
score, I can log in too when u have time and do the failed withdrawals


Gerry 1:43 PM
I don't think there are any. Will from Finconnect has been sending me daily emails lately with the failed ones


Aaron.M 1:44 PM
ahh ok kool
well after that I may break for the day then as I cleared all the tickets and am following up with responses now


Gerry 1:44 PM
coolio


Aaron.M 2:07 PM
am wondering if Alex can add this to our tos
would like a #15 , Quadrigacx holds the right to close your account within our discretion. Customers will be notified prior to this decision to remove funds before closure.
It's regarding a bitchy customer u said we were closing his account due to threatening of going to rcmp
Thank you for your response, in the end it's our right as outlined in our FAQ to close a customers account at our discretion. As explained you were offered a refund several times. The fact you even mention going to the RCMP when we are repeatedly offering you a refund means you're being difficult.

Regarding your smaller amounts in your account, if you trade them all into Eth or another currency you would be able to withdraw them today without admin intervention.
above is my wanting response but that isn't in our tos


Gerry 11:27 AM
Good morning


Aaron.M 11:27 AM
Good morning, how are you so far?


Gerry 11:27 AM
pretty good


Aaron.M 11:28 AM
Glad to hear, what's on the agenda for today?


Aaron.M 11:36 AM
can I get the 2fa for fin connect? I can log in and get the info for that customer


Gerry 11:36 AM
yup, one sec
005608


Aaron.M 11:37 AM
sweet thank you 🙂
I don't think he was sent in fin connect lol
dang


Gerry 11:40 AM
which one is it


Aaron.M 11:40 AM
https://www.quadrigacx.com/admin/withdrawals/details/1006207
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 11:47 AM
good news, billerfy found it
"INTERBANK EXCHANGE RETURNS"
it came back to us
I've just reversed it


Aaron.M 11:47 AM
bam!
score cool beans 🙂
Anything u need done today?


Gerry 11:51 AM
not sure yet, had some errands to run this morning, so possibly once I have a look
just sent you an email with wires that I expect to arrive today
and another email with a bunch of crypto capital payments I sent this morning


Aaron.M 11:51 AM
Sounds good
U see my request from yesterday ?


Gerry 11:51 AM
yes, will see about that momentariy


Aaron.M 11:54 AM
sounds good standing by to answer that guy lol


Aaron.M 12:16 PM
do u have any eta on this customers withdrawals? 2392502


Gerry 12:17 PM
lol this guy is the worst
he sends like 239823982398 emails


Aaron.M 12:17 PM
lol I know eh, even with the updates we have been giving


Gerry 12:18 PM
he submits tickets non-stop, even when he is receiving payments


Aaron.M 12:19 PM
it looks like localbitcoins sent us 1k via fin connect as well 314201 company 9992987 Canada Inc


Gerry 12:19 PM
they did?


Aaron.M 12:20 PM
yeah appears to be oct 31st
Peter just sent the ticket over now


Gerry 12:21 PM
here is my fin connect to fin connect transfer history
ID Amount Sender Recipient Status Date

I don't see it there


Aaron.M 12:22 PM
File Uploaded: Screen Shot 2018-11-13 at 12.21.47 PM.png

thats the confirmation they sent over


Gerry 12:22 PM
hmm
found it
finconnect's thing is just wonky



Aaron.M 12:23 PM
top of the page
!
lol
https://finconnect.posconnect.com/transfer-history?month=201810
finconnect.posconnect.com
FINconnect


Gerry 12:23 PM
ya, its weird how it shows older transfers in November (without changing the date) but skips just that one


Aaron.M 12:23 PM
hehehe, all good. Am I ok to add the funds to their account?
forgot I was logged in as well could have checked
also want me to advise them not to do this or just notify us first ?


Gerry 12:25 PM
its cool if they do this, just notify us after so we know who to credit


Aaron.M 12:26 PM
10-4, will add it nd advise


Aaron.M 12:57 PM
Lol as figured
Aaron,
I did receive another transfer today, but it was not for the total amount. The value deposited was CAD 46,718.74, so it is still missing CAD 17,615.78.
Could you please check?
I send you below the updated history of transfers:

Gerry 1:02 PM
ok that probably makes sense, would mean one is missing


Aaron.M 1:08 PM
at least we saw it coming this time lol


Aaron.M 1:25 PM
If it makes it more easy, review the tickets. The ones that can be reversed send to me and I will reverse and deal with the customer
or even add notes of their eta etc and send back as red and I'll deal with the customer


Gerry 1:26 PM
The reversal of the transaction is the quick part. Making sure it hasn't been sent yet is the slower part. Anyway, I'll keep sending you my new tickets, there are some more to send over shortly


Aaron.M 1:27 PM
no problem
sounds good, do u have any eta on this guys amount 35421?


Gerry 1:31 PM
he will get that by Thursday


Aaron.M 1:31 PM
perfect, ty haven't been bugging on most but wanted to check on his


Aaron.M 2:36 PM
No to bad out of all u sent to me so far, I'm keeping about 270
got them all answered and sorted for today so far


Gerry 2:45 PM
nice


Aaron.M 2:45 PM
been a decent amount flying around
how many in ur box?


Gerry 2:45 PM
164


Aaron.M 2:47 PM
ugh def not helping then lol
Anything I can do to help more?


Gerry 2:47 PM
ya def helping, there were a lot more
that number will go down in the next hour or so


Aaron.M 2:48 PM
Sounds good, and tmr will be refunds of fees
I've been telling ppl that it could be processed as well
So if more easy to say hey it's coming next week feel free too


Gerry 2:49 PM
ya, sometimes they end up being ones that have been sent out already and I say that it will arrive on x day


Aaron.M 2:50 PM
Cool will keep doing so then
Should be an interesting meeting tmr to get timelines etc
Hopefully they move fast


Gerry 2:51 PM
ya


Aaron.M 2:53 PM
Don't let this get to u now, we are almost there 🙂


Gerry 2:53 PM
we are 😃


Aaron.M 6:28 PM
When u are around I need to check in on 2192363. Dez is wondering if we can process any of his transfers


Gerry 9:48 PM
will check on that tomorrow. Your filtering of tickets is helping a lot. I'm going to send you about 100 right now that are mostly replies to my bulk responses for you to sort through. That will bring my inbox down to about 50.


Aaron.M 9:56 PM
sounds good, will sort through them tmr
just sent some bulk responses to some new ones before you sent through so perfect timing


Aaron.M 11:00 AM
Good morning, how goes?


Gerry 11:40 AM
Good morning
pretty good


Aaron.M 11:40 AM
Good to hear, pretty brisk day out there eh


Gerry 11:40 AM
ya crazy windy


Aaron.M 11:42 AM
is it ever, even the dog doesn't want to be out there
anything extra u need done today?


Gerry 11:42 AM
just continuation with all of the ticket
s


Aaron.M 11:43 AM
lol
no prob at all, been slowly ticking away at them
when is your lawyer going to that meeting?


Gerry 11:43 AM
not 100% sure yet


Aaron.M 11:44 AM
ok
When u have time I need to check in on dez from last night


Aaron.M 2:16 PM
ok another batch cleared


Gerry 2:30 PM
awesome
catching up a bit


Aaron.M 2:32 PM
sounds good, I just need to bug u on dez when u have time


Gerry 2:32 PM
I will attempt to send his wire this week, however given its size might not be til next week


Aaron.M 2:33 PM
indeed I know eh
I'll remind u friday
btc seems to be dropping today


Gerry 2:36 PM
everything is plummetting
especially altcoins


Aaron.M 2:36 PM
oh I'm sure they will only go so far
by over weekend will prob be over 9k again
all of these refunds ought to help ur bottom line come the time of your funds being released
unhappy or not we still never screwed anyone over so we will weather this storm regardless


Gerry 2:39 PM
ya and oddly people keep using QCX lol
can't be as bad as some claim lol


Aaron.M 2:39 PM
well really withdrawals are going out so it is what it is
ahh yes I forgot
that guy going on about us closing his account for threats
can we add that into the terms?
this
 Aaron.M November 12, 2018 2:07 PM
would like a #15 , Quadrigacx holds the right to close your account within our discretion. Customers will be notified prior to this decision to remove funds before closure.
this was gonna be my response
 Aaron.M November 12, 2018 2:08 PM
Thank you for your response, in the end it's our right as outlined in our FAQ to close a customers account at our discretion. As explained you were offered a refund several times. The fact you even mention going to the RCMP when we are repeatedly offering you a refund means you're being difficult.

Regarding your smaller amounts in your account, if you trade them all into Eth or another currency you would be able to withdraw them today without admin intervention.


Gerry 2:43 PM
is he trying to say we can't close his account because its not in the terms


Aaron.M 2:43 PM
nah he is just bitching why we would even do that
Says it wasn't a threat was just "thinking out load"
if it's in the tos I have something to quote


Gerry 2:45 PM
I see no need to justify anything to him, he's no longer a client, and therefore no need to please


Aaron.M 2:45 PM
ok sounds good
lol I'm just to long winded with stuff like that 🙂
guy has like 9 bucks in his account in dust
any way we can get rid of that?


Gerry 2:48 PM
can't he withdraw crypto


Aaron.M 2:48 PM
claims not to be able to but I've told him which ones he can
Was just in the process of suspending his account and advising him when he is ready to contact me and he can try then
just wanted to make sure I wasn't oversteping


Gerry 2:49 PM
the min order shouldn't be that high, he can withdraw that I think


Aaron.M 2:49 PM
Your account is now suspended until your ready to convert all your small balance into 1 crypto coin and withdraw. the aprox 10 dollars or so is safe and yours to be accessed at anytime as long as you withdrawal within 24 hrs.

After that is completed your account will be fully closed.
positive he can as well
he's just being difficult


Aaron.M 10:03 AM
Good morning
How goes ?


Aaron.M 10:12 AM
wanted to check in on this guys amount and see if we can speed it up, https://www.quadrigacx.com/admin/withdrawals/details/1046528
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 10:17 AM
Good morning


Aaron.M 10:19 AM
Hey hey


Gerry 10:26 AM
That one will arrive by Tuewsday


Aaron.M 10:26 AM
sweet, sounds good to me


Gerry 10:26 AM
just sent you an email with wires I expect to arrive today


Aaron.M 10:27 AM
10-4 ty
Any news from yesterdays meeting as of yet?


Gerry 10:27 AM
no billerfy guy is an idiot and thought it was yesterday morning, but its not
waiting on an update from my lawyer for exact dates


Aaron.M 10:29 AM
damn so no meeting then


Gerry 10:29 AM
hasn't occurred yet, no


Aaron.M 10:29 AM
Hope it doesn't take to long


Gerry 10:29 AM
me toop


Aaron.M 10:29 AM
any idea on this guys withdrawal 39287
it's marked completed but was recent


Gerry 10:29 AM
its in the list of wires to send, should I put it near the top


Aaron.M 10:30 AM
yeah if possible


Gerry 10:30 AM
ok


Aaron.M 10:30 AM
u think aprox 7 business days?


Gerry 10:31 AM
yes, that sounds about right


Aaron.M 10:34 AM
I hate how dumb that damn judge is, since that final judgment has been posted everyone is a court expert now lol


Gerry 10:34 AM
lol yes


Aaron.M 10:34 AM

everyone going on in tickets about he dissenting points on us


Gerry 10:34 AM
funny too people saying "winning" or "losing" - it wasn't a winner vs losing situation
while there was a preferred outcome for us, it wasn't like we've lost and CIBC wins a bunch of money


Aaron.M 10:35 AM
nope
Billerfy should have just said the funds were yours and held in trust by his company or something
I take its he is just like me
and my company


Gerry 10:36 AM
ya he stupidly contracted me, but I wasn't in his deposition so hard to know
then the part about me not answering the one questions about funds being credited, I either had to say no, or not answer
as there was at least one wire that wasn't credited


Aaron.M 10:37 AM
100% it's not black and white


Gerry 10:37 AM
the judge seems to have only picked tidbits of a long deposition to pay attention to rather than the full thing


Aaron.M 10:37 AM
your counsel advised u for a reason
wether he liked it or not


Gerry 10:40 AM
either way, those funds will be returned eventually, more of just a matter of when
In the meantime, lots of payments are still going out every day.
The Canada Post thing seems to be working so far, over $81k deposited with that. In theory those funds should start moving over to being able to be sent from finconnect today or tomorrow


Aaron.M 10:45 AM
Woot def good news to see more funds flowing through
Yeah I've been advising withdrawals go out daily.
Seems to be calming down some too though
Lots choosing to wait


Gerry 10:49 AM
ya mainly just a few are crazy


Aaron.M 10:49 AM
Yip pretty well


Gerry 10:51 AM
the system of you asking them first whether or not they want to cancel seems to work well
easier for me to then go through those ones relatively quickly


Aaron.M 10:52 AM
We will keep at it, I'm almost cleared my tickets already. Last couple days that didn't happen till close to 3 my time lol
Definitely an improvement
Besides I like being busy again. Makes ur week fly by


Gerry 10:57 AM
brb in about 30-45 mins


Aaron.M 10:58 AM
Ttyl I'll be around if u need anything


Gerry 12:44 PM
back


Aaron.M 1:02 PM
Welcome back
Was just gonna msg u actually
Wanted to check on 25346 he hasn't got anything for a couple weeks now


Gerry 1:07 PM
ah yes, with his CIBC account that is closing
can you ask him if he wants us to change all previous things to there to his new account which I think is at TD?


Aaron.M 1:07 PM
Will confirm


Gerry 2:12 PM
Did you deposit the drafts that arrived during you being away?


Aaron.M 2:21 PM
Yup


Gerry 2:21 PM
When are they on track to clear/how much


Aaron.M 2:21 PM
Just waiting for them to clear. Likely will be this Monday coming


Gerry 2:22 PM
approx amount?


Aaron.M 2:22 PM
Just looking it up
110k maybe say 100 k because of payroll
More at ups to pick up today


Gerry 2:24 PM
ok cool


Aaron.M 2:24 PM
Was 60 k in each bank. But noticed two credit card payments bounced that were sent while away


Gerry 2:24 PM
hmm weird, did you contact the clients?


Aaron.M 2:25 PM
So have to re send those amounts as I sent them to other CC payments within the week as didn't notice the amount bounce
Yip
They have been contacted, I already paid one out of my tax savings
Cibc put fraud stops on my account twice while away so likely bounced when that happened


Gerry 2:26 PM
ah I see
ok cool


Aaron.M 2:32 PM
I sent that guys payment on the 24th
will respond with a confirmation # to him


Gerry 2:32 PM
ya, sometimes clients just miss the payment in their statement by not paying attnetion
We're down to having not too many credit card payments that weren't sent (from when billeryf had their issue sending them). I'm going go to send you a batch now of about $100k for you to fire off next week. One of them I'm sending you a ticket for. If during the interim anyone who is in this list wants to cancel it, you can simply remove it from the list of payments to send and refund it to their account


Aaron.M 2:36 PM
ok sounds good


Gerry 5:51 PM
Good news, we just got our first settlement in finconnect from the Canada Post thing


Aaron.M 5:52 PM
Woot, I'm sure it will be used more when ppl can do up to 3k at a time


Gerry 5:52 PM
ya, very cool
Ticket thing is definitely working well, first day in a while that I feel its under control


Aaron.M 5:53 PM
I'm glad to hear that, u can't let ur self drown like that man
It's manageable this way, less work for u to do
Bet a decent amount of strain has been cleared with pending withdrawals last couple days too


Gerry 5:56 PM
Ya it has. Everyone that decides to cancel actually helps a bit in terms of clearing the backlog


Aaron.M 5:57 PM
Oh yeah no doubt, I figured as much. Short term loss long term gain long rd
Got a call with Anthony from flexepin tmr so might have some news
Did u end up sending a response to instacoin?


Gerry 6:00 PM
news regarding ?
flexepin?


Aaron.M 6:01 PM
No idea just asked me to have a call
They always want to chat vs email


Gerry 6:02 PM
ya, I hate that


Aaron.M 6:02 PM
Lol
Meh it is what it is. Shouldn't take too long
Any plans for ur weekend?


Gerry 6:03 PM
nothing
specifically planned to do nothing lol


Aaron.M 6:03 PM
Lol
Long week for u


Gerry 6:04 PM
sleep, watch tv, play with the dogs


Aaron.M 6:04 PM
U guys getting the snow tmr?


Gerry 6:04 PM
apparently
and rain and slush
and freezing rain
should be fun lol


Aaron.M 6:04 PM
Ugh


Gerry 6:04 PM
you?


Aaron.M 6:05 PM
Yup prob gonna get hammered
Will be just our luck and loose power


Gerry 6:05 PM
lol likely
its been so windy the past few days


Aaron.M 6:05 PM
Quite cold too


Gerry 6:06 PM
ya, freezing
-2 here now


Aaron.M 6:07 PM
Same here
Lol right to the point with that email


Gerry 6:07 PM
lol
their terms were just so ridiculous
I can't imagine that they actually think anyone would go for that
if I could buy crypto for bitstamp -5%, I would all day long
sell it, and then re-buy


Aaron.M 6:09 PM
Lol
100%
Will be interesting to see what they say


Gerry 6:09 PM
also what type of company would ever pay the legal bills of business partners


Aaron.M 6:09 PM
That and cost of the network
After them all saying it's there already


Gerry 6:10 PM
ya, the whole thing is nonsense


Aaron.M 10:45 AM
Good morning, how are you enjoying the snow
?


Gerry 10:46 AM
Good morning
ya, quite a lot of it here


Aaron.M 10:46 AM
yeah same here and still going till end of the day
Just got off the call with Anthony, he has one store live for deposits up to 5k on flexepin and also withdrawals up to 5k


Gerry 10:47 AM
ours is supposed to switch over to freezing rain soon
separate from the instacoin thing?


Aaron.M 10:48 AM
lol yeah
no fee's and ready to go


Gerry 10:48 AM
how would it wokr
do they sell flexepin vouchers or something else


Aaron.M 10:49 AM
3 stores in total in Montreal and Toronto and another one somewhere coming soon. Only the 1 in Montreal is running so far.
Yeah it's normal flexepin vouchers, kept you can buy up to 5k at a time in person at the store. They cap your fee at 49.5


Gerry 10:49 AM
interesting
and then for cashout, how would that work


Aaron.M 10:49 AM
Plus with the ability to do cash out's in reverse at the stores
Same thing they would go in with say a 5k flexepin voucher we issue and that store will give them cash


Gerry 10:50 AM
how do we issue flexepin vouchers


Aaron.M 10:50 AM
no hidden costs, everything is ready to go today. He is gonna send us a system to use
they way it's gonna work by the sounds of it, is the deposits we get in store will fill the in store ability to withdrawal


we charge our normal fee etc on deposit's plus I would imagine we can do the normal process of getting your funds from flexepin for the surplus amounts


Gerry 10:52 AM
intersting, will be good to see his system that he has that he's sending over


Aaron.M 10:52 AM
he is gonna send us details in the next couple hrs


Gerry 10:52 AM
cool


Aaron.M 10:53 AM
He also mentioned he has a customer lined up with 160k cad to start us. Customer is willing to buy btc at normal rate if we can supply it to a deposit address
It would start our float in store that day


Gerry 10:53 AM
so customer wants to buy 160k as a over the counter purchase?


Aaron.M 10:54 AM
yeah but at current rates
no discounts just doesn't want an account


Gerry 10:54 AM
current rates, like global average, or something stupid like instacoin lol


Aaron.M 10:54 AM
global average or our price they aren't picky
just wants a bulk purchase and happens to be in the area, I imagine it's the guy who owns the store but who knows
I told him about all the instacoin shit to, he says they are crazy and he is gonna talk to Michael
Said the same thing as me network is already there etc, even said Flexepin would help with these magical lawyer costs and said there -5 discount is crazy
said the same thing as u, if he could get that rate he would do it all day


Gerry 10:56 AM
exactly, would just do crazy arbitrage all day long


Aaron.M 10:57 AM
I suspect they just thought they had us by the balls by the looks of there last msg


Gerry 10:58 AM
oo fun, the snow just switched over to ice pellets that are hitting the hosue
glad I don't have to drive anywhere today


Aaron.M 10:59 AM
hehe lol


Gerry 10:59 AM
ya, and their lawyer seems ridiculous
I think he's ripping them off a bit


Aaron.M 10:59 AM
I would agree
We will see if anything changes after he talks with them
He was under the impression we were up and running all ready


Gerry 11:00 AM
the canada post thing also more or less made their buying option pretty much redundant


Aaron.M 11:01 AM
agree plus flexepin offering this new feature.


Gerry 11:01 AM
customers can go into any 6000+ Canada Post location vs a choice of a few dozen weird machines that often break down, located in sketchy convenience stores and other places


Aaron.M 11:01 AM
tons is changing
lol to funny eh, looks like they just missed out
oh before I forget
Can we mark Dez's transaction complete so he don't bug me all weekend?
2192363


Gerry 11:04 AM
looks like I already did. he will get it next week


Aaron.M 11:04 AM
yes!
ty 🙂


Gerry 11:05 AM
he also has one outstanding crypto capital one


Aaron.M 11:05 AM
yeah always large withdrawals


Gerry 11:05 AM
which I"m sure he will message you about a dozen times lol


Aaron.M 11:06 AM
lol nope, I made only a commitment on the wire. I told him the same thing we have told all other customers
but yeah likely still will, if I told him to break it into 15k batches. Likely more would move ?


Gerry 11:07 AM
yes, I I have 40k that comes in one day, I"m going to use it to pay what I can. If he has a $200k withdrawal, it'll sit there


Aaron.M 11:07 AM
10-4 will get that done and bug him before he gets to me lol
ty


Gerry 11:07 AM
lol
30k+ in Canada Post deposits were made yesterday, pretty cool


Aaron.M 11:09 AM
damn option is picking up even at 500


Gerry 11:10 AM
ya, it looks like people go in and just do it 6 times
they obviously get hit with more fees, but they likely don't care


Aaron.M 11:11 AM
if ur a decent trader fee's don't really matter
u get hit with them everywhere anyhow so not really much u can do


Gerry 11:13 AM
ya and for all the other things people use bitcoin for, fees usually aren't that important
gambling, drugs, etc


Aaron.M 11:24 AM
agreed
u need failed withdrawals done today?


Gerry 11:25 AM
ya we should have a look just incase any slipped through will'semails
let me know when you're ready for the code


Aaron.M 11:25 AM
fire away


Gerry 11:26 AM
412773


Aaron.M 11:26 AM
I'm in
will update you


Aaron.M 11:45 AM
Aaron

I see the deal as follows:

1) Customer will deposit with Multimoneta the Montreal based FX store and Flexepin authorized vendor 160,000

2) Multimoneta confirmed receipt and holding of funds on behalf of QDX

3) QDX sells customer at their standard OTC rates 160000 of BTC

4) QDX issues payment advices to clients in Montreal area for the amount of 160000 less 1% processing fee of Multimoneta. Payment advices can be in any amount and can commence immediately.

How does this sound?


Gerry 11:45 AM
somewhat odd, is the store going to hand out cash to whoever I send in?


Aaron.M 11:45 AM
So I'm thinking at this time with the one store, the processing will likely be like how it is with coincards.
yeah
so say we had it set up customers can do up to 2k or something a day in this withdrawal option


Gerry 11:47 AM
until we run otu


Aaron.M 11:47 AM
yeah and then likely do another oct trade at the standard rates to fill it up
so pretty well the way the instacoin was supposed to work
just manual as it's only 1 store at this time


Gerry 11:48 AM
does he want to do it today


Aaron.M 11:48 AM
pretty sure he is ready to go anytime we are
then will provide a media email as well for us to send out


Gerry 11:49 AM
being only 160k to start I'm afraid it will be gone in a day
I don't think we need to do a big media thing
simply adding it will get it used


Aaron.M 11:49 AM
it is only in Montreal
thats y I say maybe 2k a day or something max per customer
scale it as we go


Gerry 11:49 AM
do they deduct the 1% from the customer at the time
so like say you withdraw $2000, they give you $1980


Aaron.M 11:51 AM
that I will need to clarify but yeah thats how I saw it is happening at store level so they get their 1% instantly


Gerry 11:51 AM
what fee do you think we can chafge
charge


Aaron.M 11:52 AM
up to you, 1-2%


it is an instant option if you live there so kinda premium


Gerry 11:53 AM
ya I was thinking 2%
so in total it will be 3%


Aaron.M 11:54 AM
and then normal fee's for us in deposit but up to 5k


Gerry 11:54 AM
ya, thats a kinda weird one how its flexepin and not separate


Aaron.M 11:55 AM
same codes etc, just larger denominations for us


Gerry 11:55 AM
ya


Aaron.M 11:55 AM
so if the customer got 5k, he will get 500 dollar batches in codes printed out
deposits the same way as normal with us


Gerry 11:56 AM
ah
for the withdrawal thing, would we issue a code and somehow inform the store


Aaron.M 11:57 AM
yeah, am waiting on exactly how thats gonna work
should have that anytime now


Gerry 11:58 AM
k cool, talking to Alex now about the programming of it


Aaron.M 11:58 AM
sounds good will update you shortly


Gerry 12:22 PM
random question, how much does propane typically cost
per litre


Aaron.M 12:22 PM
hmhmh been awhile
will have to find out for u


Aaron.M 1:05 PM
Lol
Instacoin wants to talk now


Gerry 1:05 PM
lol


Aaron.M 1:05 PM
Michael reached out instead of the lawyer


Gerry 1:06 PM
lol, "a call'
hate calls


Aaron.M 1:07 PM
Lol I can do the call for u


Gerry 1:07 PM
ya, might as well to see if he has a better non-ridiculous proposal, but up to you, I doubt it will go anywhere at this point given how far off their demands were


Aaron.M 1:07 PM
U should just try emailing him to see if he will communicate via email so nothing is mis interpreted


Gerry 1:08 PM
that also works
save you the hassle and time of a pointless call


Aaron.M 1:08 PM
Sounds good to me, u want me to respond or u?


Gerry 1:09 PM
You can. Mention that we felt the terms were so far off from what we would be willing to do that its hard to see it working.


Aaron.M 1:14 PM
We have both been pretty busy this week, would you be able to go over details with us both via email today while we touch base on the last proposal?

We would love to see this move forward, though the conditions proposed by your lawyer weren't exactly epexcted.

We were on the understanding that the network was already in place. As well the lawyer fees, on our end we are happy to agree to a contract. But most of our ventures haven't had any of these kinds of costs associated with them.
I'll mention the -5 discount as well
Sound ok?


Gerry 1:17 PM
yup, looks good
I'm surprised they would even try putting something like that in there


Aaron.M 1:20 PM
Agree, like I said a basic contract we are happy to agree with.
We both stand to make plenty on fees
Plus we free up there btc prob
Beyond that it's just greedy


Aaron.M 1:41 PM
Ok so with Anthony
Do u want some type of contract on this btc sale so we know we aren't screwed


Gerry 1:42 PM
one sec haven't read his email yet
just read it, seems good
ok, yes, please negotiate a price. I'm cool with bitstamp rate converted to CAD at spot


Aaron.M 1:46 PM
ok and like I say do u trust this guy?
Do we need a contract etc?


Gerry 1:47 PM
then tell him to make a basic sale contract outlining X BTC for $160k
I more or less trust him
he's not going to scam me over something like this


Aaron.M 1:47 PM
sounds good just want to make sure before I jump and agree
should be easy enough will be like the coincards orders daily


Gerry 1:47 PM
ya
we will have to tell users that when they choose that option, it won't be ready for pickup until the next day


Aaron.M 1:48 PM
agree 24 hr roll over time
but near instant, while it's new I'll stay on top of it
kyc info for the customer ?
like the 160k guy?


Gerry 1:52 PM
as far as its kinda setup at the moment, I'd say our customer is Anthony,
he can do KYC on the guy who is buying, I have Anthony's info


Aaron.M 1:52 PM
ok sounds good just wanted to make sure
sweet! another deposit and withdrawal function even if instacoin has failed
well upgraded Flexepin I guess I should say lol


Gerry 2:03 PM
lol


Aaron.M 3:47 PM
Instacoin replied again


Gerry 4:45 PM
lol ya I just saw that
didn't really make any concessions


Aaron.M 4:46 PM
Nope not really, just worded it differently


Gerry 5:06 PM
Alex has sent me the list of 368 people, so now I just need to find the missing ones, figure out what happened, then all good


Aaron.M 5:09 PM
U need me to do anything?


Gerry 5:09 PM
not yet
Alex did an awesome job preparing it, so luckily we don't have to do anything manually


Aaron.M 5:10 PM
Ok I'm standing by if u do though, will get it done before Wednesday


Gerry 5:10 PM
other than figure out these few


Aaron.M 5:10 PM
Yeah he def did good
How's ur weekend going
?


Gerry 5:11 PM
pretty good overall


Aaron.M 5:17 PM
Good to hear, ours is going good so far as well
If u need anything on this to be done. Let me know and I'll drop everything and get right to it


Gerry 5:17 PM
will do, nothing tonight


Aaron.M 5:18 PM
Sounds good, I'm around if u need anything. Playing fallout76 it's not too bad so far
Aaron from BC say anything on mail?


Gerry 5:19 PM
he hasn't responded in a few days
last I spoke with him he said he had some weird health issue
I'll followup with him again soon


Aaron.M 5:19 PM
Lol
Ok, hope he isn't dying or nothing
U must be heading back to BC soon?


Gerry 5:21 PM
after Christmas
unless I have to go sooner to make him give me the cheques lol


Aaron.M 5:21 PM
Lol
At least u can fly instead of road trip


Gerry 5:23 PM
ya
the drive out west is brutal


Aaron.M 5:23 PM
Crazy to see though if u never have done it


Gerry 5:24 PM
the prairies are super boring
as is most of ontario


Aaron.M 5:24 PM
Lol
Says the guy who has seen it


Gerry 5:25 PM
lol


Aaron.M 5:25 PM
The flat land then the mountains would def be cool


Gerry 5:25 PM
that is kinda cool, when you get to around Calgary, you have mountains in front of you and miles of nothing behind


Aaron.M 5:25 PM
Plus the falls and stupid stuff along the way


Gerry 5:26 PM
the Giant nickel in Sudbury
the giant Canada goose in Wawa


Aaron.M 5:26 PM
Lol yes! That's what I'm talking about


Gerry 5:26 PM
the nothingness in Manitoba


Aaron.M 5:26 PM
Too funny, I'd do it one summer
Lol
Shit


Gerry 5:26 PM
lol


Aaron.M 5:27 PM
An RV summer with the kids would be interesting. Lol not Sarah's cup of tea but would be good for the kids
She didn't get the itch for the resort we were at but she def loved how warm it was. She would do that over an RV


Gerry 5:28 PM
an RV would be fun potentially
I know one bitcoin guy who just travels around north America in his RV
staying everywhere


Aaron.M 5:32 PM
Like almost the #1 thing on my bucket list as dumb as it sounds
Take ya back to when u were younger and used to drive around and camp
I'm surprised u haven't back packed all through Europe


Gerry 5:34 PM
I don't like backpacking


Aaron.M 5:34 PM
That would be my #2


Gerry 5:34 PM
however I have travelled to numerous European countries
in total, I'm up to 56 countries that I've been to
37 with Jen


Aaron.M 5:34 PM
Jesus
Lol im at a total of 3


Gerry 5:35 PM
lol


Aaron.M 5:35 PM
1 with Sarah


Gerry 5:35 PM
I've been to pretty much all of Western Europe, few places in Asia, most of the Caribbean, most of south America,


Aaron.M 5:35 PM
U dont have to litteraly backpack. U could drive a fancy car all around Europe


Gerry 5:36 PM
ya, thats usually what I do lol
Mercedes on the autobahn


Aaron.M 5:36 PM
Its all attached, wouod be a crazy summer
Lol u have to send me a pick of that next time


Gerry 5:36 PM
been to Paris 4 times, Amsterdam 3 times, Iceland 3 times
russia once lol


Aaron.M 5:37 PM
I'll live vicariously through u
Russia would be a kick


Gerry 5:38 PM
its definitely interesting
super weird


Aaron.M 5:38 PM
Such a different country


Gerry 5:38 PM
it looks like its stuck 50 years behind
the street cars in St Petersburg look like 1950's germany


Aaron.M 5:38 PM
I ran into a couple Russian couples at the resort they were interesting
Yeah and very proud even though they are so backward
 Gerry November 17, 2018 5:38 PM
the street cars in St Petersburg look like 1950's germany


Gerry 5:44 PM
unrelated, we're now up to $170k in Canada Post deposits
people are really starting to us it
use*


Aaron.M 5:45 PM
Woot, more money flowing in. Its gonna be crazy to see when its up to 3k


Don't even need to waste our time with instacoin with that and most of our cash reserves returned


Gerry 5:47 PM
exactly, this is far better


Aaron.M 5:56 PM
So ur lazy weekend going ur way?
Need to get urself a Xbox one to jam online when ur feeling lazy


Gerry 5:57 PM
lol
overall ya
got sushi for lunch today
then did some Christmas shopping
now
about to make dinner


Aaron.M 5:58 PM
Sounds like a good day, did the same just Chinese and we have the in-laws over
Lol I'm currently outside smoking avoiding them after all that shit while travelling


Gerry 5:59 PM
lol don't blame you


Aaron.M 5:59 PM
Meh it is what it is, when u have kids it's a lil different.
Just kinda gotta work through instead of ruining Christmas and shit for them where we have a small family


Gerry 6:00 PM
ya
I agree, especially with kids


Aaron.M 6:01 PM
100%


Aaron.M 10:33 AM
U see that msg from Anthony?
We should start collecting that amount of btc if possible


Gerry 10:48 AM
Good morning, will sort that out and reply in a few moments, just sending you an email now with wires I expect to arrive today


Aaron.M 11:09 AM
Sounds good


Gerry 11:09 AM
are there any USD crypto capital withdrawals that people have been whining about a particularly large amount


Aaron.M 11:09 AM
Good morning, hope ur weekend was well
Hard to say i haven't gotten any priority ones yet


Gerry 11:10 AM
ok cool
a bunch have been/are being sent today


Aaron.M 11:10 AM
Maybe send 1 or two of dez's


Gerry 11:11 AM
I think he cancelled them


Aaron.M 11:11 AM
Sweet sounds good to me, how is the list going?


Gerry 11:11 AM
the cibc list?
me and Alex finished last night, found everyone including the TD draft and the random Ontario accounts


Aaron.M 11:11 AM
Did he? Will have to check but btc did drop tons prob scooping up some


Gerry 11:11 AM
ya the market is going crazy


Aaron.M 11:12 AM
Good to hear, if u need any help let me know.
Isn't it? I'm waiting for the alts to power drop more if this continues


Gerry 11:14 AM
the following crypto capital payments were sent this morning
list too long, emailed it


Aaron.M 11:15 AM
Lol
Was gonna say


Aaron.M 11:34 AM
any ideas when this withdrawal will clear? https://www.quadrigacx.com/admin/withdrawals/details/1052810
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 11:54 AM
I got a guy from July missing a withdrawal as well. https://www.quadrigacx.com/admin/withdrawals/details/990010
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 12:10 PM
First one, Thursday
Second one Friday


Aaron.M 12:11 PM
perfect ty
Anthony sent over the address of for the btc and is ready for a qoute


Gerry 12:12 PM
ok will get that prepared after I send out today's finconnect payments


Aaron.M 12:12 PM
ok ty


Aaron.M 12:52 PM
sent u a ticket just now in green, was meant for jai


Aaron.M 2:33 PM
Making any head way on the btc?


Gerry 2:34 PM
prices are very volatile at the moment, is he fine with waiting for tomorrow


Aaron.M 2:35 PM
I'm sure he will be Anthony was just buggin again
I'll tell him likely will take till tmr as we are trying to buy them at a decent rate
U setting up a buy at 7k or what LVL u think?


Gerry 2:36 PM
likely going to buy at another exchange where I have USD as it will be cheaper


Aaron.M 2:37 PM
Ahh ok, what rate u think ur going for? Will give him a rough idea


Gerry 2:37 PM
how picky is he
does he have a rate in mind? global spot? something else


Aaron.M 2:39 PM
Nothing really
Anthony said it's all up to us on the final rate etc
I'm sure he won't mind waiting for a lower rate


Aaron.M 3:27 PM
Flinks is checking in again
Was wondering if we had any updated timelines


Gerry 3:27 PM
early next year, too much going on at the moment to add it


Aaron.M 3:28 PM
Agree, lol they are presitent
Will update him again saying we need more time


Aaron.M 10:47 AM
Good morning, how goes today?


Gerry 10:49 AM
Good morning, pretty good
loving the crazy volume


Aaron.M 10:50 AM
lol no doubt, it's making up for all the refunds we have been giving
Though I only have been refunding purchase fee's and only both buy and sell when they complain


Gerry 10:51 AM
ya, same, I find most people don't bother asking for the fees back


Aaron.M 10:51 AM
oh well, saves us money lol
U guys getting snow today?


Gerry 10:52 AM
not sure, we got a bunch yesterday morning


Aaron.M 10:52 AM
up to 30 cm for us today potentially


Gerry 10:52 AM
looks lie just rain
"Cloudy with showers"


Aaron.M 10:52 AM
lucky


Gerry 10:53 AM
ya I"m hoping it melts the little bit of snow we have


Aaron.M 10:54 AM
indeed, before a big build up happens. Seems every winter the storms are back to back
we going to complete that trade, btc seems to have settled for a bit


Gerry 10:57 AM
I can offer him $6200 CAD per coin right now, which works out to 25.8 coins


Aaron.M 10:57 AM
k 1 sec
will update you shortly


Aaron.M 11:15 AM
taking way to long to respond lol


Aaron.M 11:30 AM
seems like he is leaning towards 6000k cad for a price, don't know if it will hit it on that exchange but said we could set it and wait


Gerry 11:31 AM
best I can do is current bitstamp price, converted to CAD at xe.com rate
it fluctuates nonstop. If he agrees to it, let me know when he does and I"ll lock in my purchase


Aaron.M 11:31 AM
agree I advised the same
said it's all market rate so all we can do is set a price he wants or go off current
it's fluctuating like crazy, if I was this guy I wouldn't be buying this way right now


Aaron.M 11:50 AM
any way we can process this guys withdrawals this week? https://www.quadrigacx.com/admin/users/withdrawals/2770591
www.quadrigacx.com
QuadrigaCX - Page not found
6150 cad per btc they are good with if u want to lock it in


Gerry 12:00 PM
yes lots lock that
lets*


Aaron.M 12:00 PM
Sounds good, they are happy
Score that takes care of that, and regardless the price it drops to now at least they set it


Aaron.M 4:34 PM
how's the order going?


Gerry 4:36 PM
will send the coins either tonight or tomorrow


Aaron.M 4:36 PM
ok no prob, did the full order go through?
lol price has dropped 500 since we locked in


Gerry 4:37 PM
yes


Aaron.M 4:37 PM
ok kool ty will update


Aaron.M 8:40 AM
Good morning, they are looking to get the transfer completed when u are able


Gerry 10:44 AM
Good morning, just got back from lawyer signing my affidavit for this morning


Aaron.M 10:45 AM
Good morning, I hope all went well?


Gerry 10:46 AM
was just me signing the affidavit for the meeting with the judge which I think is happening right now
whats the bitcoin address
26.012 right?


Aaron.M 10:49 AM
hmhmhm think so
1 sec
rate was 6150 at what 160k?


Gerry 10:50 AM
yes I think that what we agreed on


Aaron.M 10:50 AM
yeah it is, was just double checking my notes
so 26.012 is what that rate made for 160k?
14tXCUSaF2yhPxfEpxwAvdXmY6AD5ZbLV8 is the address to send to


Gerry 10:51 AM
yes I think my math is right


Aaron.M 10:51 AM
ok sounds good, just was double checking
any thoughts as to when we can send this? https://www.quadrigacx.com/admin/withdrawals/details/1051371
www.quadrigacx.com
QuadrigaCX - Page not found
also Jai dropped this one to me last night,
```
Priority withdrawal for optigenomix@gmail.com

```

Please inform Gerry, this customer is priority


Gerry 10:57 AM
first one by Friday


Aaron.M 10:59 AM
perfect ty
can we place this customer in priority for within the next two weeks as well? https://www.quadrigacx.com/admin/withdrawals/details/1039765
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 11:01 AM
that will arrive by Friday as well


Aaron.M 11:02 AM
sweet ty
making good head way on tickets already today


Gerry 11:10 AM
I'm a bit behind, going to send you some in a moment


Aaron.M 11:11 AM
lol
sure will take care of them


Aaron.M 11:18 AM
I don't mind u sending them, don't worry we will get through them all 🙂
lol I think u have been sending me some yellow tickets back as well


Gerry 11:21 AM
sometimes I do if they are resolved or my part is done


Aaron.M 11:21 AM
yeah I notice those ones


Gerry 11:22 AM
I may have accidentally sent some other ones


Aaron.M 11:22 AM
I mean ones still waiting to be reviewed, I could have possibly not sent them too though
who knows last week has been crazy lol


Gerry 11:22 AM
lol


Aaron.M 11:30 AM
ok hit me with those tickets, cleared mine out now
was wondering if I can get any of this guys withdrawals processed as well, https://www.quadrigacx.com/admin/users/withdrawals/2770591
www.quadrigacx.com
QuadrigaCX - Page not found
he's had multiple attempts with bring bank info, he pretty sure he is correct now


Gerry 11:32 AM
why were so many reversed
were they bad info?


Aaron.M 11:32 AM
yeah he provided wrong info on his end
still more likely to be reversed in the coming days


Gerry 11:33 AM
ah I see, he's changed it to a differ3ent bank


Aaron.M 11:34 AM
yip, let me know if any can be processed
lol hopefully they work now
also mack nevill is bugging again,. before I have him break all his withdrawals into 15k batches. Do we have any cad to send via crypto capital. https://www.quadrigacx.com/admin/users/withdrawals/4163470
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 11:37 AM
I sent most this morning, but each day we have 10-30k CAD to send from there it seems


Aaron.M 11:40 AM
Ok I'll have him break them up, maybe we can send a couple for him the next couple days


Aaron.M 11:56 AM
wanted to check if u had any eta for these withdrawals as well? https://www.quadrigacx.com/admin/users/withdrawals/4203121
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 12:00 PM
small one should be there tomorrow, bigger two by Friday


Aaron.M 12:00 PM
perfect ty will update him


Aaron.M 1:27 PM
4125101 Tatiana is wondering if we had any updates as well


Gerry 2:08 PM
Update from the judge meeting this morning:

- There was not sufficient time for the judge to go through all of the evidence that we presented.
- Therefore he has scheduled a motion for the release of the funds for December 3rd.
- One minor win is that he has allowed us to seal the names of the depositors.


Aaron.M 2:12 PM
So all funds will be released by Dec 3rd?


Gerry 2:12 PM
no
they might be
he will confirm that on dec 3


Aaron.M 2:13 PM
Ugh we are prob awhile away still


Gerry 2:14 PM
hard to say exactly, in the meantime, increased use of Canada Post has been beneficial in terms of us getting more EFTs going out. Today I'm sending out $223k
plus billerfy sent out $300k


Aaron.M 2:15 PM
Sounds good fingers crossed it's sorted out for the holidays
Glad to hear it went well 🙂


Aaron.M 3:32 PM
do u have the taxid for the payment, I'm gonna msg and confirm reciept


Gerry 3:33 PM
https://www.blockchain.com/btc/tx/e58cac65135d404a97c9598f3bacd64a1d9c42709ec66ca5d3ac2a0ce2774a3b
www.blockchain.com
Bitcoin Transaction e58cac65135d404a97c9598f3bacd64a1d9c42709ec66ca5d3ac2a0ce2774a3b
View information about a bitcoin transaction e58cac65135d404a97c9598f3bacd64a1d9c42709ec66ca5d3ac2a0ce2774a3b


Aaron.M 3:34 PM
ty


Aaron.M 3:56 PM
Fyi have another 500k lined up for OTC when u are ready


Gerry 3:56 PM
from same guy?


Aaron.M 3:56 PM
Alex seems to think the 160 will be gone right away
Just through Anthony yeah


Aaron.M 10:23 AM
Good morning, will be out for a couple hrs this am. Taking the dog to the vet, will get all my tickets etc done today though


Gerry 10:23 AM
cool, ttyl


Aaron.M 10:24 AM
lol am. around for another 30 mins or so


Gerry 10:24 AM
ah ok
sent you an email with a bunch of wires I expect to arrive today


Aaron.M 10:24 AM
u need anything extra done today?
yeah I saw


Gerry 10:24 AM
nothing in particular at the moment


Aaron.M 10:25 AM
ok sounds good, I'm sure it will be a good day 🙂
a couple random companies are asking if we are going to the North America block chain expo


Gerry 10:26 AM
nope
where is it


Aaron.M 10:26 AM
no idea, didn't even know 1 was happening
1 sec
usa
https://blockchain-expo.com/northamerica/

blockchain-expo.com
Blockchain Conference & Exhibition | Blockchain Expo North America
Blockchain Expo North America; Blockchain Conference & Exhibition exploring Blockchain technologies across industries; financial services, healthcare...


Aaron.M 10:42 AM
Didn't think we would be


Aaron.M 12:43 PM
Am back home if u need anything


Aaron.M 1:00 PM
ok so bill payments on my end are done including any bounce backs from while I was away
balance isn't fully clear yet, but will be a balance remaining of 158.416k
but will also have to do end of month pay out of that so will end up being slightly lower


Gerry 1:33 PM
cool, all the ones I sent over in the last batch are sent?


Aaron.M 1:34 PM
yes sir, took a lil longer as I cleared the loud ones in tickets first then needed to wait for some more funds to clear
all should now be completed including the ones that bounced from before


Gerry 1:35 PM
cool, there are just a few left now from before that'll send over in a minute then that should probably be the last batch before we/if we re-eanble


Aaron.M 1:35 PM
Sounds good to me
should be able to send them all by Monday


Gerry 1:36 PM
is the remaining balance 158k ?


Aaron.M 1:37 PM
very surprised I never got a call from td on that cheque, it was 116k but they only recorded it as 98k. I'm contacting them when it clears if it doesn't auto correct but likely it will as they have done this in the past
Yeah 158k by Monday total


Gerry 1:38 PM
ah
weird


Aaron.M 1:38 PM
it's cause I only use the atm's
Not tellars


Gerry 1:38 PM
and the limit at the atm is 99k or something right


Aaron.M 1:38 PM
some times they read cheques funny
prob likely something like that


it's not the first time I've seen it happen but they get corrected on the date the cheque clears


Gerry 1:39 PM
ah ya, makes sense


Aaron.M 1:40 PM
leave some money for payroll too eh as no more cheques are waiting to clear


Gerry 1:40 PM
ok


Aaron.M 1:40 PM
is next week


Gerry 1:40 PM
will do


Aaron.M 1:41 PM
How much do u still have pending anyway?
for cc withdrawals


Gerry 1:41 PM
credit card ones? one sec, checking


Aaron.M 1:41 PM
yes credit card, sorry about that
have any thoughts on getting any of these processed https://www.quadrigacx.com/admin/users/withdrawals/2770591
www.quadrigacx.com
QuadrigaCX - Page not found
we talked on them yesterday, had used a wrong bank info


Gerry 1:48 PM
Just sent you an email with new CC payments. After you send those, there's only 5 that haven't been sent yet, but I anticipate sending those out myself over the next couple days


Aaron.M 1:49 PM
ok sounds good to me
they might be a lil to much sent with everyones monthly pay coming up


Gerry 1:50 PM
if they are, let me know


Aaron.M 1:50 PM
but will let u know when I have everyones invoice
might have to send back the very bottom 1 but will let u know
Client ID: 29586
Card Type: rbc
Card Number: 45101xxxxxxxxxxxxxxx
Amount: $22077.00


Gerry 1:50 PM
ok
anyway, if/when we re-enable it again, we should wait until we have a good balance built up so prevent delays
will check on that one above in a sec,


Aaron.M 1:52 PM
yeah I def agree, although we were doing good until we had to send all of Billerfy's delayed amounts
when we have Dave finally in the mix it should def help prevent further delays
then if we have a decent balance we can start cash withdrawals again or something


Gerry 2:01 PM
ya that kinda messed up the flow


Aaron.M 2:02 PM
lol just a bit
if we can't process the above for that other customer, what about this guys amount? 4075804


Gerry 2:03 PM
the $261?


Aaron.M 2:04 PM
yeah


Gerry 2:04 PM
just sent from vopay, will be there by monday


Aaron.M 2:04 PM
sweet ty
able to send any of these? https://www.quadrigacx.com/admin/users/withdrawals/2770591
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 2:05 PM
few mins, have to get today's fincnonnect batch out before the cutoff


Aaron.M 2:05 PM
10-4 ty


Gerry 2:09 PM
he'll receive 1 Monday, 1 Tuesday and the rest by Wednesday


Aaron.M 2:09 PM
perfect thank you again
ok so the guy who writes to much
https://www.quadrigacx.com/admin/users/withdrawals/2094408
www.quadrigacx.com
QuadrigaCX - Page not found
he sent his withdrawals to a personal account from a business account. Used his correct name and info just it was personal
Have these been processed, and if so do u think they will arrive or bounce?


Aaron.M 2:23 PM
also u sent a credit card withdrawal back to me, it's not on any list that I can find in FastMail when searching. If not completed though I should be able to complete it for you now
2305207


Gerry 3:28 PM
Re first guy, I corrected it to his personal name, and it is one of the wires that I expect to arrive today. It should be there by now. If he submits additional withdrawals, he should either change his account to a personal account or withdraw directly to his business account so it matches.


Aaron.M 3:35 PM
Perfect will update and have it all corrected


Aaron.M 4:48 PM
do u have a ticket for 3274192 , 4199639 ?


Aaron.M 4:53 PM
Also Ticket # 102785


Gerry 5:24 PM
4199639 yes
not sure about the first
working through a bunch of tickets at the moment, should get to it soon


Aaron.M 5:26 PM
Ok, just ppl bugging for updates. I told Lilly to respond that due to increased volume of tickets and the in depth nature of reviews. Response times after escalated may be longer then 24 hrs


Gerry 5:26 PM
Are there any pending CAD withdrawals that aren't wires or Crypto Capital that are more urgent than others? I have about 300k in vopay to send out and I find its quicker than finconnect


Aaron.M 5:27 PM
Save it for tmr if possible and I'm sure I can find u plenty
I'm sure there are plenty in ur box marked red actually


Gerry 5:28 PM
ya, working on those and sending through that


Aaron.M 5:28 PM
Been sending u ppl in red from October and before


Gerry 5:29 PM
okj


Gerry 8:54 PM
Plowing through the tickets tonight. By morning I should have my list much lower. I see that Mack Neville has finally made his withdrawals smaller. While there wasn't anything in CC today to send, Peter submitted a bunch of missing wire reports, so hopefully by morning I can process some of his. I'll prioritize his since he's been waiting a while


Aaron.M 9:00 PM
Sounds good to me
He was complaining at my suggestion, but I said better to have some funds move them none


Aaron.M 9:07 PM
Manage to use up any of that 300k with red tickets?


Gerry 10:05 AM
Good mornig
Managed to send out quite a few and cleared a ton of tickets last night and early this morning. Still cracking away at them but the list is getting smaller
sent you an email with the wires I expect to arrive today, quite a few including one to Andrew Allison which should make him happy


Aaron.M 10:08 AM
Sweet sounds good to me
Just getting up with the kids and will be getting to work
Good morning 🙂


Gerry 10:09 AM
coolio


Aaron.M 10:18 AM

Any thing u need done extra today?


Gerry 10:21 AM
nothing at the moment, will send over a few tickets, but not nearly as many as before


Aaron.M 10:23 AM
Did u end up thinking anymore on that 500k btc sale?
Anthony was just checking in, I imagine Alex should have the withdrawals for it ready anytime


Gerry 10:28 AM
I want to wait until we see how it goes for the first run of $160k, then we can do 500k
just sent you a ticket from a cop in Quebec, you may have already corresponded with him, not sure, anyway, please try to assist him despite his broken and confusing english


Aaron.M 10:31 AM
Ok sounds good on the withdrawals aspect
Lol see told yeah his language is pretty bad eh ?


Gerry 10:32 AM
lol ya


Aaron.M 10:32 AM

I thought he was fake at first lol
I've spoken with him and each customer effected so he is likely just following up


Gerry 10:33 AM
ya, super confusing from his message


Aaron.M 10:33 AM
Each went through a video chat verifying their identities


Gerry 10:33 AM
also hilarious that he plans on going after a 'suspect" - if they find who hacked his account that would be a first in history pretty much lol


Aaron.M 10:34 AM
Lol
Not much more we can do on that end I gave all account info etc
U get any black Friday deals?


Gerry 10:40 AM
nothing really, about to go out and run some errands in about 20 mins, might see if there is anything cool to buy
Just got today's Canada Post in person payments settlement. $72k today. This is definitely helping with clearing the EFT backlog


Aaron.M 10:40 AM
Very good to hear that, plus all the refunds we completed


Gerry 10:40 AM
ya that also helped
still working on a few of those


Aaron.M 10:41 AM
Lol all the good stuff would be sold now
 Gerry November 23, 2018 10:40 AM
nothing really, about to go out and run some errands in about 20 mins, might see if there is anything cool to buy


Gerry 10:42 AM
lol likely


Aaron.M 10:48 AM
woot only like 61 tickets today


Aaron.M 2:34 PM
Wanted to check in on this guys completed recent withdrawal, 2290690
we expedited it but it hasn't arrived as of yet
also need to check on this customer, we still owe 1 more 5k withdrawal to him


Aaron.M 5:08 PM
Also do u have a ticket for 96074


Gerry 10:28 AM
I think Eric xxxxx will be there either Monday or tuesday
which is the 5k customer


Aaron.M 10:29 AM
Opps 1 sec thought I sent their id

Dylan xxxx
Comes up by name


Gerry 10:29 AM
ok
just sent you 3 tickets from users who claim to be hacked, however oddly 2 of them have provided invalid client IDs


Aaron.M 10:31 AM
Ok , will have a look and see
How goes ur Saturday so far?


Gerry 10:31 AM
pretty good, how bout yours


Aaron.M 10:33 AM
pretty well just starting, seems to be warmer out today.


Gerry 10:33 AM
yesterday was crazy cold
first true blast of winter


Aaron.M 10:34 AM
indeed, I was going around getting the heating tape for the pipes working
know someone who already had their pipes burst


Gerry 10:35 AM
That would suck, luckily I've never had that


Aaron.M 10:35 AM
no? I had mine burst and flood the house a couple years ago, lost power on Christmas Eve didn't get it back for a week
came home from the hotel, was water pouring out of the bottom of the house. Had to get an axe and chip in to the under access to shut the water off
was fun lol


Gerry 10:37 AM
haha fun christmas


Aaron.M 10:38 AM
yeah we tuffed it out for 3 days with no heat or power then went to the hotel
Needless to say I own a generator now


Gerry 10:38 AM
I wish we had natural gas. My parents have a generator hooked up to it so if the power goes out they automatically have full power for the house


Aaron.M 10:39 AM
u can do that with propane


Gerry 10:39 AM
I looked into it but the amount of propane it uses is crazy


Aaron.M 10:39 AM
lol yeah it's true


Gerry 10:39 AM
the tanks would run out in no time


Aaron.M 10:39 AM
1 day of full use


Gerry 10:39 AM
ya pretty much
and if its a mega snow storm, they aren't going to come and fill it up


Aaron.M 10:39 AM
2 420 will go in 1 day of full use
Nope prob not even for a week or two after


Gerry 10:40 AM
whereas natural gas keeps working usually even with no power


Aaron.M 10:40 AM
100% as it's all pipe lined
A wood boiler in a garage would be good too


Gerry 10:42 AM
we have a wood pellet stove in the garage, so that would be good for heat in an emergency
or fireplace or whatever its called
produces a shocking amount of heat


Aaron.M 10:46 AM
yeah my parents use to have one , they def throw off heat and you don't have to fill it much compared to a wood stove
I just say wood boiler as it's heat and hot water, and really really cheap fuel lol


Gerry 10:46 AM
lol
Dylan Maher's payment will arrive by wednesday


Aaron.M 10:48 AM
score will update him now
ty for checking into those on the weekend
those account hack tickets seem like phishing
both msg's are the same but for Dif ppl and the id doesn't work


Gerry 10:49 AM
ya they're definitely weird
something sketchy for sure


Aaron.M 10:51 AM
likely them getting response of security process etc to see if they can spoof us


Aaron.M 11:18 AM
will know if I can send anymore in a couple days after payroll has been done


Gerry 11:19 AM
cool, looks like there are a few big drafts enroute
actually I changed the info to billerfy so they won't be going to you I think


Aaron.M 11:20 AM
bam 180K!
glad I didn't see that cheque


Gerry 11:20 AM
lol


Aaron.M 10:25 AM
Good morning, when around just wanted to check in on this withdrawal https://www.quadrigacx.com/admin/withdrawals/details/1057885
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 11:05 AM
2379811 , 2139944 , 2989128 Also just need to check on these withdrawals as well for when they may be processed. That will be it from me today till u load me up again


Gerry 11:08 AM
Goodmorning


Aaron.M 11:08 AM
Good morning, I hope your weekend was well?
Good news, like have of my tickets today was ppl updating they got funds etc
a lot of happy ppl


Gerry 11:10 AM
awesome, I do know that a ton of payments should have arrived today
on Thursday I sent over $375k from vopay so that would have either arrived this morning or on the weekend
plus there are a few big wires that should have arrived this morning


Aaron.M 11:12 AM
sounds very good to me, take ur time on my 4 while u do ur thing this am
better for them to come last


Gerry 11:22 AM
I expect these wires to arrive this morning

Name: Eric xxx
Amount: $87192.07

Name: Minxxxxx
Amount: $10,000

Name: Adam xxx
Amount: $10,000

Name: Vy xxxx
Amount: $14820

Name: Benoit xxx
Amount: $25,000

Name: Eric xxxx
Amount: $10,000

Name: ADAM xxxxx
Amount: $269980

Name: Freddy xxxxxx
Amount: $25379

Name: Kibo xxxxx
Amount: $15,000

Name: Matavan xxxx
Amount: $13599

Name: Adam xxxx
Amount: $10,000

Name: Yijing xxxx
Amount: $17640

Name: qingfu xxx
Amount: $68916


Aaron.M 11:22 AM
Bam Eric xxxxx will be happy


Gerry 11:28 AM
I also have about 100k in Crypto Capital that I can send but their API is currently broken. I manually did one of Mack xxxxx this morning


Aaron.M 11:28 AM
Send more of his if possible lol
He will be pleased


Gerry 11:29 AM
lol will do


Aaron.M 11:29 AM
Any Igor pending for cad?


He's another big user, plus Dez xxxx may have some 15k batches


Gerry 11:29 AM
yes for igor


Gerry 8:52 PM
sent the Igor paymetn
also sent a bunch to mack xxxx
and just sent you all of my "green" tickets, some may require nothing, whereas some may require a response
should keep you busy for a while lol


Aaron.M 8:53 PM
Lol sounds good
How many u send over?


Gerry 8:53 PM
tickets? about 130


Aaron.M 8:54 PM
Pff easy done tmr
Lol


Gerry 8:54 PM
however it was all of my "green" ones so a bunch of them may have already been responded to
at least $500k worth of wires should arrive tomorrow and I've just got another $500k in finconnect, so with tomorrows canada post settlement and interac should be another 600k going out of there too


Aaron.M 8:55 PM
Damn back log gotta be shrinking with those


Gerry 8:55 PM
definitely is
plus over 100k from vopay was sent today


Aaron.M 8:57 PM
Glad to hear that, throw anything u need done and I'll get it cleared
We will be bugging u for pay day on our end in a couple days too


Gerry 8:57 PM
sounds good
this week should be good for payments arriving, hopefully can clear up a lot of the backlog


Aaron.M 8:58 PM
Will def be good at this pace, like I said before u get ur money back and it will actually be it's vs customers lol
Any word from BC Aaron on mail?


Gerry 8:59 PM
no, Ill harass him again tomorrow


Aaron.M 8:59 PM
Sounds good, lol he is slack


Gerry 9:00 PM
yup, he deserves his reputation of being lazy
just sent Mack xxxx another 65k


Aaron.M 9:01 PM
Bam he can't complain now
I'll touch base with him in the am as well


Gerry 9:01 PM
plus I think I sent 40k+ earlier today


Aaron.M 9:04 PM
Ha much faster then he would have thought
Alex says Flexepin withdrawals should be ready this week
I've also bugged Anthony for front facing info for customer use


Gerry 9:06 PM
cool, that will be nice to launch


Aaron.M 9:06 PM
Agree I'd like to see it in action


Gerry 9:07 PM
gonna grab a snack, back in a bit, if you're gone, tty tomorrow


Aaron.M 9:07 PM
Sounds good, will talk to you in the am.
U have a good night


Gerry 9:08 PM
Thanks, you too


Aaron.M 10:44 AM
Good morning, how goes so far today?


Aaron.M 11:10 AM
got most of those tickets sorted, just waiting on some responses
when u have time today I have a couple requests like yesterday.
2353619 , 4149314 , 2096838

Also 27158 - Mike Walker is wondering is we can increase his increase his e transfer cap. He is currently at 10000

Also wondering if this can be sent by next Tuesday? 2236290


Gerry 12:51 PM
awesome thanks


Aaron.M 12:57 PM

Np wasn't too bad, got up early and cleared them out
How's ur afternoon going?


Gerry 12:58 PM
pretty good, fairly busy day, just finishing up today's finconnect payments for now along with tickets


Aaron.M 12:58 PM
Good to hear, if u end up getting more tickets load me up and will get them sorted for u


Gerry 1:03 PM
2353619 - all of his will arrive as a single wire at some point this week
4149314 - looks like his are all crypto capital. Just sent one of them. Should be sending more in the coming days
2096838 - seems he just has the one that was pending. Just sent it via Vopay,so that should be there by Thursday
27158 - increased to 50k
2236290 - will arrive either later this week or first thing next


Aaron.M 1:07 PM
Sweet Ty, off to update them


Aaron.M 1:15 PM
How many tickets did u end up with today?


Gerry 1:16 PM
about 100,but that includes ones you sent back


Aaron.M 1:16 PM
thats quite good
lol I had close to 300 this am


Gerry 1:16 PM
lol ya I blasted you with a ton last night


Aaron.M 1:16 PM
currently sitting at 4 though and most of those have been direct responses to customers etc
actually feel like we have been making good progress even from my end


Gerry 1:17 PM
cool, might be a few more for you but probably not a ton
ya, a ton of transfers have gone out lately


Aaron.M 1:19 PM
yeah def seems like it
any idea when this withdrawal should clear? 3455829


Gerry 1:24 PM
Thursday


Aaron.M 1:24 PM
sweet ty


Aaron.M 7:55 PM
Tmr am gonna bug to get our monthly Pay sent if good with u


Gerry 7:55 PM
sounds good


Aaron.M 7:56 PM
Cool just wanted to make sure, lol Sarah always gets twitchy the end of the month reminding me
Ur night going good?


Gerry 7:57 PM
pretty good ya, just came back from going out for sushi


Aaron.M 7:57 PM
Lol u guys seem to love that treat


Gerry 7:57 PM
I prefer the meat, but Jen likes the fish


Aaron.M 7:58 PM
Agree 100% was never a fish eater beyond tuna and bacon wrapped scollaps


Gerry 7:58 PM
mmm bacon wrapped scallops are the best


Aaron.M 7:58 PM
Lol!
That was fast
Like homer Simpson I can hear u drooling here


Gerry 7:59 PM
lol


Aaron.M 7:59 PM
I had clams before but they were kinda sandy


Were funky


Gerry 8:00 PM
I like most seafood, but meat always beats it


Aaron.M 8:07 PM
Lol can only imagine the food in those places
Don't mind me just Jamin on battlefield 5


Gerry 8:09 PM
cool, just doing some tickets and watching tv


Aaron.M 8:10 PM
U got netflix?


Gerry 8:10 PM
ya
pretty much only watch netflix


Aaron.M 8:13 PM
U like the last Kingdom?


Gerry 8:13 PM
havne't watched that yet


Aaron.M 8:15 PM
Kinda like Vikings


Gerry 8:15 PM
Ill have to check it out


Aaron.M 8:15 PM
Has a game of thrones actor in it


Gerry 8:15 PM
cool
time for snack/dessert lol tty later
remind me about the pay tomorrow morning and I"ll put it in tomorrow's batch so it arrives by Friday


Aaron.M 8:17 PM
Sounds good will bug in the am, no rush though don't want to jump ppl
Just want it processed lol


Gerry 8:17 PM
lol


Aaron.M 8:17 PM
That way I can say honey it's on the way


Gerry 8:17 PM
tomorrow is flexepin settlement day so its a good day to do it


Aaron.M 8:18 PM
Ha! Perfect timing
Dude u gotta get an Xbox or PS4 or PC so I can get u gaming
Couple hrs of time would be lots of fun


Gerry 8:19 PM
haha, never really been a huge gamer, haven't really played much since N64 lol


Aaron.M 8:19 PM
Lol
Times have changed a wee bit since then


Gerry 8:20 PM
lol I imagine, about 20 years ago


Aaron.M 8:21 PM
I play them all from shooter to racers, rpg, to online games
Final fantasy 7 taught me to read more then school did as a kid lol


Gerry 8:22 PM
lol


Aaron.M 8:23 PM
Funny u have been into tech or more so see the money into it
But don't indulge in its dirty side


Gerry 8:24 PM
my brother is the gamer in my family, he's always playing


Aaron.M 8:24 PM
I'm barking up the wrong tree then if he has never won u over


Aaron.M 10:41 AM
Good morning, how goes so far today?
when u have time just need to check in on this customers past withdrawals, was wondering if more have bounced yet?
https://www.quadrigacx.com/admin/users/withdrawals/2770591
www.quadrigacx.com
QuadrigaCX - Page not found
then beyond that just need to confirm I'm good to enter my pay


Aaron.M 10:49 AM

also Tatiana, 4125101 is wondering when she will get the rest of her funds


Gerry 10:50 AM
sorry comp froze, back now


Aaron.M 10:51 AM
np at all


Gerry 10:51 AM
does that guy expect more to bounce?
and yes you're good to add your pay


Aaron.M 10:51 AM
all the ones with the old info he does
he can't be missing this many is he?


Gerry 10:52 AM
hmm Ill have to go through some of the files from billerfy to find those oens


Aaron.M 10:53 AM
File Uploaded: Screen Shot 2018-11-28 at 10.52.30 AM.png



Gerry 10:53 AM
lol can't be that many
which is the wrong account number


Aaron.M 10:53 AM
Bank

Gerry 10:54 AM
so the hSBC one is correct and the other is wrong


Aaron.M 10:55 AM
yea thats right
lol sorry had it backwards


Gerry 11:00 AM
I don't really see many with that account number
there are a bunch with the correct number that are enroute
one should have arrived today


Aaron.M 11:01 AM
ok I'll ask him to double check


Gerry 4:49 PM
Just sent your payment using Vopay


Aaron.M 4:51 PM
Sweet Ty again
Any word from Aaron in BC on the mail?


Gerry 4:52 PM
just messaged him again today


Aaron.M 4:53 PM
Sounds good, hopefully he sends it


Gerry 4:53 PM
if he doesn't I'll go get it from him lol


Aaron.M 4:53 PM
Guy must be on a 24/7 bender
Lol


Gerry 4:54 PM
lol


Aaron.M 4:54 PM
Do a fly by on his house


Gerry 4:55 PM
haha, wake him up when he's mashed from too much weed


Aaron.M 4:55 PM
Lol is that all he does?


Gerry 4:55 PM
not sure lol


Aaron.M 4:55 PM
What's the guy do for a living now that he doesn't work for you?


Gerry 4:56 PM
think he mooches off his girlfriend


Aaron.M 4:56 PM
God eh, never understood how ppl can do that nor put up with it
The mooching aspect that is
Lol have had a job since I was 14


Gerry 4:57 PM
ya, must be embarrassing just mooching off of a girlfriend lol


Aaron.M 4:58 PM
Really though


Gerry 5:00 PM
Jen's parents are coming over for a quick dinner shortly, gotta tidy a bit
can you add another $500 to that Anthony asi guy's account


Aaron.M 5:00 PM
34484

?


Gerry 5:00 PM
ya


Aaron.M 5:00 PM
Can do
U have a good night buddy


Gerry 5:01 PM
thanks, I'll definitely be back later, need to do more tickets tonight
slacked bit today while buying christmas presents


Aaron.M 5:01 PM
Load me up with as many as u have
Ha!
I'm done, my kids have close to 6k spent on them this yr
Sons got a nice new computer. Daughter a nice new tablet and a couple k on the other stuff they asked for


Gerry 5:02 PM
wow, lucky kids
my parents usually spent about $400 on me lol


Aaron.M 5:03 PM
We are the only ones buying them anything
Their grandparents are poor and mooch off us


Gerry 5:03 PM
when I was 12, my grandma told me I was old enough to get a job so I didn't get presents from her anymore lol


Aaron.M 5:03 PM
Lol


Gerry 5:03 PM
even though they're quite well off


Aaron.M 5:03 PM
That would be my family


Gerry 5:03 PM
Grandma quickly learnt that since I was old enough to have a job, I didn't have time to visit her anymore lol
presents resumed a few years later lol


Aaron.M 5:04 PM
Lol
Too funny


That's y we spoil our kids now compared to our life as kids
Hell plus u never know how long this ride will last. Am gonna be sure my whole family enjoys it


Gerry 5:05 PM
thats true, crypto could die any day
though I doubt it will 😃


Aaron.M 5:05 PM
Same
Any who, u enjoy ur night don't let me talk ur ear off.... As I will lol


Gerry 5:06 PM
lol thanks, ttyl


Gerry 5:20 PM
ready for a fun amount of tickets? I'm about to send you all of the ones that are unassigned. Some of them are responses to other tickets, some of them have already been responded to, some of them are nonsense


Aaron.M 5:20 PM
Can't be worse then Monday


Gerry 5:20 PM
feel free to bulk answer most of them and say that since they were without a category they need to resubmit with a category


Aaron.M 5:21 PM
10-4 I always bulk answer for the first response


1 guy was complaining he got the same response 4 times today. Told him to stop making tickets and actually respond


Gerry 5:22 PM
lol ya
I have that issue a lot, people submit 20 tickets then are grumpy that I didn't respond manually to each


Aaron.M 5:23 PM
Well if u have 300 plus ppl wanting a response
I find it's safer and more easy to bulk so they are aware
Then follow up manually as they respond


Gerry 5:23 PM
ya


Aaron.M 5:23 PM
Just makes sense


Gerry 5:23 PM
some of these are kinda old, so most of their issues have probably solved themselves


Aaron.M 5:23 PM
Np
Any older then 4 days I ask for an update first before sorting
Hammer away buddy
Just think this will be ur most busy point of this year. 2019 should be a whole new start for u getting to slack off


Gerry 5:25 PM
ya
just sent all the unassigned ones, have fun 😛


Aaron.M 5:25 PM
Lol
Cool ty
Also don't sound so happy about life getting easy
U might hurt ur self


Gerry 5:26 PM
😛


Aaron.M 9:39 AM
Good morning


Aaron.M 9:50 AM
So far today just need to confirm these withdrawals again, 4210146 , 2353619 got a wire of 17,600 so far , 2192363 hasn't gotten his wire as of yet , 98971 wondering when we can process his as well


Aaron.M 10:47 AM
also regarding the pending reversals for that customer we spoke about yesterday
2770591


Aaron.M 10:47 AM
File Uploaded: Screen Shot 2018-11-29 at 10.46.49 AM.png

Scotia bank are the ones that should be bouncing back


Gerry 10:51 AM
good morning
have power ?


Aaron.M 10:51 AM
yes sir, all is fine here you?


Gerry 10:51 AM
pretty much the whole province here is in the dark
248000 people without power


Aaron.M 10:52 AM
Jesus didn't know, our lights have been flickering all am but haven't lost anything


Gerry 10:53 AM
ya I didn't really expect it to go out then it suddenly did and I looked and saw its everywhere here
I'm tethering with my phone for the mometn


Aaron.M 10:54 AM
ugh eh
did u want to wait to look at my #s?


Gerry 10:55 AM
will have a look at them in a minute


Aaron.M 10:55 AM
I see in ur list mr Fenton is getting another wire today
he is in the list I think we will still owe him a bit after today


Gerry 10:55 AM
he may have got it yeterday
yes there is one more for him which will probably be tomorrow or monday


Aaron.M 10:57 AM
ok sounds good ty


Gerry 11:00 AM
8639590 - This one was sent yesterday and will be in his account by tomorrow morning
2353619 - rest will be tomorrow or Monday
2192363 - will try to get that one to him tomorrow, but wait on updating him
98971 - what is he currently waiting on, his withdrawal list is like 238923893289 tranasactions
2770591 - he should receive one sent as a wire this morning, will look into the reversals more in a moment


Aaron.M 11:00 AM
the pending transactions, wondering if we can send any 98971
ty for checking them so fast


Gerry 11:01 AM
what does he currently have pending?


Aaron.M 11:03 AM
must have completed since he emailed me
lol


Gerry 11:03 AM
what type of transfer was it?


Aaron.M 11:03 AM
they bug me almost every day, would have been btc or eth


Gerry 11:04 AM
ah
hot wallets have plenty in them at the moment


Aaron.M 11:04 AM
now that I look, shouldn't have been in the list for today lol generally just deal with him on my own


Gerry 11:04 AM
lol


Aaron.M 11:04 AM
don't mind me, just making sure all bases are covered lol
all those tickets have been cleared and sorted for now
Just waiting on some responses


Gerry 11:07 AM
cool


Aaron.M 11:10 AM
also, did u get a chance to look at Tatiana's remaining amount 4125101?


Gerry 11:11 AM
not yet, did she specify the remaining amount?


Aaron.M 11:11 AM
Total received: CAD 279,646.71
Total pending: CAD 64,334.52
then was one other payment of
46,718.74,


Gerry 11:13 AM
ok
looks about right


Aaron.M 11:14 AM
kool, how long u think I should advise her?


Aaron.M 12:45 PM
just wanted to go over this guy real quick

07/11/2018 14:25:32

05/11/2018 4:14:30

03/11/2018 18:12:32

02/11/2018 18:12:18

01/11/2018 18:11:09

31/10/2018 17:36:52

30/10/2018 17:35:24

30/10/2018 11:41:01

30/10/2018 11:41:01

30/10/2018 11:41:01

30/10/2018 11:41:01

25/10/2018 20:21:51

25/10/2018 20:21:50

23/10/2018 19:57:35


4199639 client id
He is advising all of those withdrawals were later then the 7 day timeframe
is like 2500 in fee's so wanted to be sure before I credited it that am ok to


Gerry 12:47 PM
Yes, he had a bunch of delayed ones a while ago, however his more recent ones are on time. Feel free to refund those
I will have my wire person check on Tatanina to figure out if her numbers are right
I've paid all of the remaining credit card payments I had to send, so I believe its just those two left that you were unable to send. Are those ones still waiting?


Aaron.M 12:48 PM
ok sounds good, will update her when ready
yeah just those two left, I haven't got to them


Gerry 12:48 PM
Are there any more drafts waiting to clear?


Aaron.M 12:49 PM
sadly no


Gerry 12:49 PM
ok np, I should be able to send these two myself


Aaron.M 12:49 PM
have a 25k balance though just waiting to pay everyone


Gerry 12:49 PM
I"m going to change the draft info back to you so you can build up some funds for payroll
for next month etc


Aaron.M 12:50 PM
sounds good, after I get a couple we should try to get Dave into the loop
Shame Alex wasn't able to automate it so it changes each time it's used


Gerry 12:50 PM
he's done a couple things with the wire info so I suspect that it will be updated soon


Aaron.M 12:52 PM
sounds good to me


Aaron.M 10:22 AM
Good morning
Did we confirm what we are setting the fee to for withdrawal on flexepin?
If 3% on our end and 1% in store. Customers are paying 80$ for their cash
Example 2000 is 60 for us and 20 in store.


Gerry 1:52 PM
hmm, what do you think is a fair fee fo rit


Aaron.M 1:53 PM
That's prob fair


Gerry 1:53 PM
ya I'm cool with that


Aaron.M 1:54 PM
I worked it out so we will charge 4% on our end and pay the stores each month there processing fee in crypto if ok?


Gerry 1:54 PM
yes that would be easier than deducting it at the store


Aaron.M 1:54 PM
Just that way customer only gets hit 1 time and less to explain


Gerry 1:54 PM
ya I think thats best, otherwise stupid clients will complain
and get confused in store


Aaron.M 1:55 PM
Agreed


Gerry 1:55 PM
I figured out that guy with the scotiabank messed up withdrawals
I had combined a bunch of them and sent a wire, but that has now been rejected


Aaron.M 1:55 PM
Ok cool Ty
None on my end today it was a calm day
Mr Fenton never got anything yet and is complaining but told him it could be up to Monday


Gerry 1:56 PM
ya it will be Monday, will send you a list of wires that are expected in a sec, there are some big ones


Aaron.M 1:56 PM
Got Alex text and other aspects on flexepin withdrawals sorted so that should be live soon
Sweet sounds good


Gerry 1:59 PM
Name: Jamie xxx
Amount: $100,000

Name: Amir xxxxx
Amount: $64547

Name: Nicolas xxxxx
Amount: $97093.45

Name: Eric xxxxx
Amount: $100,000

Name: Paul xxx
Amount: $24741

Name: Ali xxxx
Amount: $10,000

Name: Ricardo xxx
Amount: $8755

Name: Johnathan xxxxxx
Amount: $36448
Do you have access to this page
https://www.quadrigacx.com/admin/withdrawals/bulk_fail
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 2:03 PM
File Uploaded: Screen Shot 2018-11-30 at 2.02.45 PM.png

that how it supposed to display?


Gerry 2:04 PM
yes, cool, so this is a function that allows us to reverse transactions in bulk, like when we get the list of failed transfers
you know the ones you previously would give me from finconect


Aaron.M 2:04 PM
yeah def know what u mean
u gonna start sending the list to me to enter? or start doing daily?


Gerry 2:05 PM
I would just copy and paste that list here and then it shows all of the ones that haven't been refunded yet and then you can select them and cancel. I was thinking of forwarding you the daily emails that finconnect emails me now, along with the ones I occasionally get from billerfy and getting you to enter them
just sent you one to try
just put the part after the 0's


Aaron.M 2:07 PM
failed and reversed


Gerry 2:07 PM
cool, so when you put it there it showed the withdrawal and then a checkbox beside it right, then you reversed it?


Aaron.M 2:07 PM
yes sir
easy enough


Gerry 2:07 PM
perfect, I'll start sending you those as they come


Aaron.M 2:07 PM
sounds good will keep an eye out for the emails from now on
do u know why this would have failed?
https://www.quadrigacx.com/admin/deposits/details/1795787
www.quadrigacx.com
QuadrigaCX - Page not found
we are going to be getting a lot more of these


Gerry 2:09 PM
hmm, not sure, will have to ask vopay


Aaron.M 2:09 PM
yes please, it's for Lilly on socail
If there is anything else u want me to pick up just say the word


Gerry 2:12 PM
nothing too much, will be sending over some more tickets shortly
just sending today's finconnect payments before the cutoff

Aaron.M 2:26 PM
Sounds good will get them taken care of


Aaron.M 2:58 PM
any update on the failed E transfer
I have other random customer reporting them today as well


Gerry 8:39 PM
have to wait for vopay to clarify. On the user's side does it show that we have received it and it hasn't been reversed?


Aaron.M 9:44 PM
Didn't check fully to confirm, just reports from Jay, Lilly and 2 in my tickets
Most state using the same info as usual and it failed thought
Mind u I only have 1 account to show this


Aaron.M 11:06 AM
Good morning


Aaron.M 11:15 AM
Does this text sound ok for the physical cash pick up?
This is a service that is being made possible with collaboration with multimoneta. This service will allow you to place a withdrawal and go in store after 48 hrs of your withdrawal and pick up your cash in person. Example if a 2500$ withdrawal was placed on Monday you can pick it up in store on Wednesday. Please ensure your name and address on your account match your Id. If it doesn't match the withdrawal won't go through and will have to be refunded. Please ensure you save the unique code that is sent to you via email, you can also bring your summary page in store. Customers will have to sign a receipt to show acceptance of their withdrawal amount.

Please note: you will be asked for an ID showing your current address - if this does not match what we have on file, the money will not be released. Please contact support BEFORE you withdraw if you need to update the address.


Aaron.M 12:21 PM
Also I don't think the reversals of this guys withdrawals went through https://www.quadrigacx.com/admin/users/withdrawals/2770591
www.quadrigacx.com
QuadrigaCX - Page not found


Gerry 1:31 PM
Good mornin]
g
is that text for the withdrawal page, if so its good
that guy's withdrawals have now been reversed


Aaron.M 1:32 PM
perfect ty
Good morning buddy, happy Monday.
U have been busy today?


Gerry 1:32 PM
happy Monday too
I've left and am on my "honeymoon" trip
I'm in India
its 11pm here


Aaron.M 1:33 PM
Jesus, lol I never knew?


Gerry 1:33 PM
I always surprise Alex too, he never knows where I am until he logs in and sees my login IP lol
I'm here for 2 weeks, then New Zealand and Australia


Aaron.M 1:34 PM
lol!
Too funny, well I apologize to be bugging on your honey moon


Gerry 1:34 PM
np, still have work to do 🙂


Aaron.M 1:35 PM
lol true dat
any word on the judge yet today?


Gerry 1:35 PM
not yet


Aaron.M 1:35 PM
boo
lol


Gerry 1:35 PM
should have an update on that soon


Aaron.M 1:36 PM
I think that withdrawal option is ready to go live, pretty sure Alex has been waiting to discuss with u
Also since we kinda delayed there are actually two stores this can be used at now
so we are def gonna have to get more funds over as each store only has 75k set for them right now


Gerry 1:36 PM
ok
just discussing the plan with it with Alex at the moment


Aaron.M 1:38 PM
sounds good, was just saying to him I steered u his way


Aaron.M 1:44 PM
Jordan xxxxx
Was his sent with that payment processor that arrives in like 30 mins


Gerry 1:44 PM
was about to mention him, I screwed his up and it won't arrive today


Aaron.M 1:45 PM
Lol noo
He's been bugging me all weekend


Gerry 1:45 PM
ya I forgot to put it in the batch last night as I had planned, my mistake. If he wants it back in his account, I can do that or he can wait


Aaron.M 1:46 PM
Lol nah he will want the money
He is just a bug, literally sent me a message like 4 times a day each day


Gerry 1:46 PM
yes he is a pain in the ass


Aaron.M 1:46 PM
Lol
Agree


Gerry 1:53 PM
just testing the in person thing right now
whats the process on our end for this


Aaron.M 2:00 PM
so Alex set it so the two stores will each have their own balance manually set, this balance will auto update as we go. So if each is set at 75K they won't go past 75k
The customer will start their withdrawal, it will go to pending. Daily I'll send over the amounts to the stores, customers can go in and pick up their cash in 48 hrs from the date the start it
when sending everything over, I'll also update a google excel sheet. The stores will update it when cashed out on their end so we have a record of completed


pretty well like gift card withdrawals just with the sheet added to ensure nothing gets through that isn't supposed to


Gerry 2:04 PM
ok cool
just running through the final details with alex


Aaron.M 2:04 PM
what's this in person funding up to 10k?


Gerry 2:05 PM
?


Aaron.M 2:05 PM
Canada Post right, lol just confirming


Gerry 2:05 PM
ya I think so


Aaron.M 2:06 PM
I've had 4 customers ask about an in person funding option at Toronto office I think King and Spadina
doh
n,m thats billerfly , customers are dropping off drafts


Gerry 2:07 PM
ah
where do you see that


Aaron.M 2:08 PM
I think it was there old instructions BCE Place 27th floor.


Gerry 2:08 PM
thats the draft instructions where they mail a draft


Aaron.M 2:08 PM
funky, I'm gonna ask the customer to send me where they see this
was gonna say I never heard anything of this lol
will update u


Gerry 2:10 PM
lol ya I don't see that option anywhere


Aaron.M 2:12 PM
ha!
referencing a very old post on fb
https://www.facebook.com/quadrigacx/posts/quadrigacx-expansion-new-toronto-presence-at-bitcoin-decentralquadrigacx-bitcoin/770710936306855/

www.facebook.com
Quadriga CX
QuadrigaCX Expansion - New Toronto Presence at Bitcoin Decentral! QuadrigaCX Bitcoin Exchange is proud to announce that in addition to our longstanding office in downtown Vancouver, we have now...
a couple customer were


Gerry 2:12 PM
lol from like 3 years ago


Aaron.M 2:14 PM
lol really though
all these ppl have been asking all am and I have been thinking wtf lol
first one now responded back with the info on where they saw it
wanted to check in on that guy who sends u 500 e transfers
Hello,

I did an e-transfer using the Vopay method for $3k. Since our bank doesn't allow the pull method of sending an e-transfer I tried sending an e-transfer directly to qcx@vopay using the ref#. Can you please check if its going to be funded as I received an email saying that it was cancelled?

I guess I'll have to keep sending Gerry e-transfers directly. Hope that is still OK.

Thank you
for some reason he can't sent to our actually e transfer service


Gerry 2:17 PM
who is this, mike walker/Andrea Ciceri?


Aaron.M 2:18 PM
Andrea


Gerry 2:19 PM
vopay can't receive payments like that, I have been accepting them manually myself since they are a long term client. They will have to continue doing it that way since their credit union does not support Vopay's pull method


Aaron.M 2:19 PM
did u want me to give me info for E transfers so u don't have to do it all the time?


Gerry 2:20 PM
no its just them and Anthony asi eber, not a huge hassle


Aaron.M 2:21 PM
perfect just wanted to make sure


Aaron.M 2:27 PM
this atm company good to have an E transfer limit of 10k max per deposit 20k max a day? 3258337


Gerry 2:27 PM
yes, do you have the ability to change that


Aaron.M 2:27 PM
will update
yip good to go


Aaron.M 2:46 PM
so what u think of the new withdrawal option?


Gerry 2:47 PM
it looks pretty good, is it ready to enable?


Aaron.M 2:48 PM
Yeah ready to go, as far as I know
We will need to start working on more btc like almost right away to fill it since two stores
Have up to 500k pending


Gerry 2:50 PM
ok, lets enable it once Alex puts it live. Once it works, we will sell more BTC to them, I want to make sure it works as planned before doing so
Alex is going to enable it momentarily, once he's done eating


Aaron.M 2:51 PM
Sounds good, glad to get this going 🙂


Aaron.M 6:57 PM
Hey just needed to check with u. Appereantly Lisa is owed a bonus of 2500 this month?
Just need to make sure, am circulating remaining funds between banks now as hit my e transfer max at CIBC. Peter wanted direct payment this month vs online


Gerry 11:41 PM
Yes, that is correct re Lisa
yes thats cool, in that case re Peter, please add it to his account


Gerry 12:19 AM
I asked John and Margaret how long it will take for the court to pay us
she said "Getting the order issued will take a couple of days. Hopefully the funds will be out before the end of the week"

just a matter of the court issuing and filing the order as per Judge Hainey's ruling


Gerry 4:58 AM
cleared all of my yellow tickets yesterday, still working on some of the red ones
these wires will arrive today
Name: Jordan xxx
Amount: $26460

Name: Nicholas Axxxxxx
Amount: $128628

Name: Andy xxxxx
Amount: $10597

Name: Hanna xxxxx
Amount: $59029

Name: ADAM xxxxxx
Amount: $15,000

Name: Walexxxxx
Amount: $17640

Name: Tomasz Gx
Amount: $10707


Aaron.M 5:36 AM
Sweet that's very good news to hear
Has to make ur week be that much better 🙂
Have already taken care of Peter, just need to get J his pay then will do Lisa bonus
After drafts are back to me, should i start saving for a bonus on J , dave , peter , lilly ?


Aaron.M 7:58 AM
Also need to check in on Tatiana, wondering if I can get a date for her funds


Gerry 11:59 AM
just sent a whole bunch of USD crypto capital payments
Brendan  Crypto Capital $2,000.00USD 20/11/2018 13:13:09 04/12/2018 15:58:43
Andrew  Crypto Capital $940.45USD 25/11/2018 16:50:58 04/12/2018 15:58:23
KUO Crypto Capital $2,016.66USD 23/11/2018 00:21:58 04/12/2018 15:58:10
Boris  Crypto Capital $1,933.00USD 28/11/2018 10:26:25 04/12/2018 15:57:48
Brendan  Crypto Capital $1,000.00USD 03/12/2018 01:59:02 04/12/2018 15:57:21
Sebastien  Crypto Capital $2,535.53USD 27/11/2018 06:23:51 04/12/2018 15:57:02
ROBERTO  Crypto Capital $3,000.00USD 22/11/2018 12:33:24 04/12/2018 15:56:22
Aleksandar Crypto Capital $3,000.00USD 19/11/2018 20:13:44 04/12/2018 15:56:02
Ian Crypto Capital $935.10USD 28/11/2018 17:05:06 04/12/2018 15:55:20
Petrus  Crypto Capital $6,021.74USD 10/10/2018 19:02:57 04/12/2018 15:55:03
Andrew Crypto Capital $750.00USD 25/11/2018 16:49:20 04/12/2018 15:54:30
Viktor Crypto Capital $9,024.00USD 06/09/2018 01:56:05 04/12/2018 15:54:16
Brendan Crypto Capital $500.00USD 21/11/2018 14:15:28 04/12/2018 15:53:50
Albert Crypto Capital $923.99USD 22/11/2018 20:02:39 04/12/2018 15:53:29
Craig Crypto Capital $1,005.07USD 29/11/2018 14:32:28 04/12/2018 15:53:16
Oleksiy Crypto Capital $510.00USD 22/11/2018 21:45:22 04/12/2018 15:52:50
Jerome Crypto Capital $779.35USD 21/11/2018 23:27:30 04/12/2018 15:52:37
Igor Crypto Capital $6,500.00USD 21/11/2018 13:36:31 04/12/2018 15:52:03
Kevin Crypto Capital $1,280.54USD 04/12/2018 15:43:10 04/12/2018 15:51:49
DEREK Crypto Capital $25,000.00USD 29/11/2018 15:53:20 04/12/2018 15:51:28
Stephan Crypto Capital $505.07USD 28/11/2018 21:43:31 04/12/2018 15:51:12
Carlos Crypto Capital $546.18USD 29/11/2018 03:03:55 03/12/2018 11:03:01
Andrew Crypto Capital $704.95CAD 02/12/2018 16:30:47 03/12/2018 10:04:53
shengkuan Crypto Capital $2,300.00CAD 02/12/2018 17:50:36 03/12/2018 10:01:00
Andrew Crypto Capital $500.00CAD 02/12/2018 16:30:23 03/12/2018 10:00:46
shengkuan Crypto Capital $2,372.20CAD 23/11/2018 18:06:35 02/12/2018 09:21:52
Andrew Crypto Capital $750.00CAD 28/11/2018 05:09:19 02/12/2018 09:21:02
Andrew Crypto Capital $750.00CAD 28/11/2018 05:06:25 02/12/2018 09:20:40
Stephan Crypto Capital $6,969.22CAD 08/11/2018 16:10:34 02/12/2018 09:20:18


Aaron.M 12:00 PM
Tons, sweat ty that will help on tickets
How goes ur day?


Gerry 12:00 PM
pretty good, I'm in Varanasi now
crazy place


Aaron.M 12:01 PM
Just googled it, looks like a pretty cool spot
U go to some pretty cool spots lol


Gerry 12:02 PM
lol, gotta see it all


Aaron.M 12:03 PM
Lol no doubt
Really good news with the court case, glad to hear it's come to an end


Gerry 12:03 PM
ya, me too
Marg thinks that the funds will be paid out this week, at which point I'll get billerfy to send a ton of payments to clients
clearing the backlog then everyone will be happy


Aaron.M 12:04 PM
100%
Will def make alot of customers happy for the holidays


Gerry 12:05 PM
ya, definitely
and make me happy to have less tickets lol


Aaron.M 12:06 PM
Lol make us all happy with less
Hasn't been too bad a day though, pretty calm
I'll advise Tatiana the remaining funds likely will arrive next week?


Gerry 12:11 PM
yes that should be safe to say


Aaron.M 12:11 PM
Perfect will advise


Aaron.M 12:17 PM
Will send over Lisa's bonus after I finish paying everyone this week


Aaron.M 8:53 AM
need info on this account, 2375397 he's restricted and is trying to change his email and unlock his account
also need to ask ur thoughts on this, a customer ordered 200 worth of gift cards a month ago 4186829. They haven't arrived and coincards advised they don't send with tracking. They also feel these should have arrived by now and are not refundable


Gerry 1:05 PM
2375397 - please assign that one to me.
Canada Post has been on rotating strike for the past month and it just ended last week. They have massive delays at their sorting facilities in Toronto and Vancouver, which has caused delay of mail of up to 6 weeks. I'm sure they will arrive, but since Canada Post has massive backlogs, its hard to say exactly when.


Aaron.M 1:08 PM
Ok, that's oringally what I said as well
If they don't end up arriving will we do anything?
These look like they were shipped on September 27, which I think was before the strike.


They should have been delivered by now as we haven't seen anything being returned yet either. Usually undeliverable mail makes it back to us and we contact the customer.


Unfortunately we don't offer tracking on these withdrawals so there's no way to locate if lost.


The other possibility is some customers claim they haven't received cards once they realize it was not shipped with tracking. Not saying this happened, but it's a possibility.


Sorry I can't be of anymore help.



Gerry 1:09 PM
it took 3 weeks for a letter someone mailed me in Lunenburg to reach me in Halifax.


Aaron.M 1:09 PM
That's what coincards said


Gerry 1:09 PM
I would say they should wait another a couple weeks


Aaron.M 1:09 PM
Yeah I have mail stuck but also have gotten some so who knows


Gerry 1:10 PM
especially since Coincards is in Vancouver, which was the hardest hit


Aaron.M 1:10 PM
Sounds good will advise
Where are u today?


Gerry 1:10 PM
still Varanasi until Saturday


Aaron.M 1:11 PM
Been good weather for everything u two have been doing?


Gerry 1:11 PM
ya its fairly warm here
bad smog though
India has a huge pollution issue


Aaron.M 1:11 PM
Yeah I hear it stinks over there


Gerry 1:11 PM
it definitely does


Aaron.M 1:12 PM
Would still be a pretty crazy spot to see, alot of old buildings and a very old calture


Gerry 1:13 PM
its definitely the craziest country I've ever been to
is Tatiana happy? lol


Aaron.M 1:14 PM
Yes thank God lol


Gerry 1:14 PM
lol


Aaron.M 1:14 PM
Another thorn out of my side lol


Gerry 1:14 PM
lol
just sent out $565,000 in payments from finconnect which will arrive on Friday, that should also create some happy users


Aaron.M 1:16 PM
Sounds good to me
And by end of next week we should be fully clear


Gerry 1:17 PM
ya, looking forward to that
its getting late here and I have to walk up early, any other pressing tickets to address?


Aaron.M 1:18 PM
Nope it's been a very calm week
I have a good night buddy don't let me keep up up


Gerry 1:19 PM
Thanks, will be up in about 6 hrs, if anything comes up or tickets that need a response to let me know


Gerry 6:40 AM
Good morning, I've changed the wire instructions back to an account that billerfy runs. He will be sending you updates on the incoming transfers. Please send him the wire/transit receipts to him that match and add to client accounts.


Aaron.M 6:51 AM
Good morning
Sounds good will take care of those
Would be interesting to add another store out west.


Gerry 7:07 AM
Ya I think there is a good amount of interest out there


Aaron.M 7:07 AM
Oh most def
I'm sure we can work out a less complicated deal with this guy. Maybe even get cash deposits through him as well


Gerry 7:08 AM
ya that would be cool and then perhaps something where we just reconcile the differences every now and then


Aaron.M 7:08 AM
Yeah that's what I was thinking, monthly settlements or something
I'm sure the guy isn't going to want to buy a couple 100k worth of crypto to build up a cash out balance


Gerry 7:09 AM
no probably not, but if we can arrange something else that would be good


Aaron.M 7:10 AM
I'll make it happen
Hopefully as others see this store open more will join in. We could end up with quite the network in the end
Imagine and no lawyers fees etc lol


Gerry 7:17 AM
haha lol


Gerry 7:26 AM
how is the cash withdrawal thing going so far?
has anyone successfully picked up cash yet


Aaron.M 7:27 AM
4 have used it so far
1 picked up, went smoothly with no problems


Gerry 7:28 AM
awesome
I'm sure it will get more popular over time, especially once people try it and it works easily


Aaron.M 7:28 AM
More going in today. I'm hoping the post feedback online
Yeah I'm hoping, it's just because of the limited location's so far. But figured we had more customers in Monteral


Gerry 7:30 AM
the other one is Cornwall right?
Not sure if you've ever been there, but its a tiny town, super far from almost everything, with a population of about 10000


Aaron.M 7:31 AM
Yeah, and it's not open yet due to waiting on fire marshal to sign off on the store


Gerry 7:31 AM
ah


Aaron.M 7:31 AM
Lisa was saying that as well, was saying it's not really near much


Gerry 7:32 AM
I've been there about a dozen times, usually stopping for gas when driving from Toronto to Montreal
other than that, there nothing there


Aaron.M 7:32 AM
Lol
It shouldn't be to hard to track down other msb/fintrac stores across Canada
If we can add this new guy, we can approach others on our own and say we are building a network etc


Gerry 7:33 AM
We may want to make a page like "Want to become one of our in-person cash partners?" then provide some info


Aaron.M 7:34 AM
Yeah Alex was mentioning this as well.
Let me work on this new store first. We get him on, then by that time we will have a working arrangement


Gerry 7:35 AM
cool sounds good


Aaron.M 7:35 AM
Then we can list our requirements


Gerry 7:35 AM
how many tickets do you currently have


Aaron.M 7:35 AM
Last I checked was 30 or so
1 sec
55
Load me up buddy, I'll get them done


Gerry 7:39 AM
cool, not too many. I'm about to blast you with a bunch and I have a bit of a task for you to do.
- If its about an EFT transfer that has been marked complete, please check their account and give me the bank account number (just the bank account number), then inform them that it will arrive between Monday and Wednesday of next week.
- If it is about an EBT transfer same. Also indicate that if its late we will refund the express fee. Again, keep the bank account number so I can ensure that it happens
- If its about any EFT or EBT transaction that has not yet been completed, please send me the transaction ID and inform me of this. Then inform them it will be there either Tuesday or Wednesday.

Anything else, send back to me


Aaron.M 7:41 AM
Sounds good will do up a sheet, u want me to add amount to pay to this sheet and client id incase u want to check the account


Gerry 7:42 AM
yes please
Then also I'm going to send you my remaining red tickets, and I would like you to do the same as above, but since they are probably older put them in a different sheet and I will prioritize them
any red ticket that I send back to you that isn't related to this please just send back
I think some of the ones I'm sending are just customer responses like "thank you all good"


Aaron.M 7:43 AM
Np dont worry
Will get them all sorted, load me up and will get right to it
Glad to see we have a solid date and end for this. This will be quite the post weekend on social networks lol


Gerry 7:47 AM
ya, once we have the funds in hand will be awesome, tons of users all getting paid all at once


Aaron.M 7:48 AM
Any updates on the court releasing the funds ?


Gerry 7:48 AM
not yet, but should be today or tomorrow


Aaron.M 7:49 AM
Kk, let me know if you find anything out.


Gerry 7:49 AM
will do


Aaron.M 7:52 AM
Ty
I'll be around if I need anything, u both make sure u enjoy ur day


Gerry 7:53 AM
its 5:23pm here, already did enjoy the day 😛
almost time for dinner


Aaron.M 7:54 AM
Lol
How is the food?


Gerry 7:54 AM
India in general, not bad
I'm currently beside the River Ganges, which is a holy place, so they only serve vegetarian
can't stand that part, happy to be going to Jaipur on Saturday


Aaron.M 7:55 AM
Lol no doubt
That's the river they wash their dead in no?
Or something like that


Gerry 7:55 AM
they burn them
They have cremations on the river bank
24/7
I saw like 10 dead bodies today


Aaron.M 7:55 AM
Unreal


Gerry 7:56 AM
then they dump the ashes in the river


Aaron.M 7:56 AM
Bet that doesn't smell the greatest
Amazing to see a culture that is that backwards in today's time


Gerry 7:56 AM
shockingly its not bad. They cover them in oils and other pleasant smelling things so you don't really smell anything other than smoke
its shocking a crazy
huge culture shock lol


Aaron.M 7:56 AM
U get any gold well over there?
They are big on gold there


Gerry 7:57 AM
don't think I'd trust buying gold here lol


Aaron.M 7:57 AM
Lol


Gerry 7:57 AM
I'd feel much better buying from the Royal Canadian mint
so many scams here its crazy
I'd buy gold in Dubai, not here


Aaron.M 7:57 AM
Yeah I hear ya there


Gerry 7:57 AM
in Dubai, they have gold vending machines


Aaron.M 7:57 AM
Yeah


Gerry 7:58 AM
They're like bitcoin ATMs but instead of bitcoin, they pop out little gold bars


Aaron.M 7:58 AM
They are crazy big on gold, use it as gifts and everything


Gerry 7:58 AM
and random "gifts to the god"
gods*
their beliefs are so backwards its amazing


Aaron.M 7:58 AM
Amazing such a poor country the amount of gold floating around
Lol


Gerry 7:59 AM
theres a huge disparity between the rich and the poor
minimum wage is the equivalent of about $1.20 per hour


Aaron.M 7:59 AM
Yeah, like the holy cows that are disease infested because u can't touch them


Gerry 7:59 AM
sorry no less


Aaron.M 7:59 AM
Jesus imagine trying to live off that


Gerry 7:59 AM
things are cheaper here though


Aaron.M 7:59 AM
I'd prob be one of those guys in the CRA scam call centers


Gerry 7:59 AM
haha
I bought a bag of lays chips yesterday for 30 cents CAD


Aaron.M 8:00 AM
Lol that is cheap


Gerry 8:00 AM
we went to a Buddhist museum today and the entrance fee was 5 rupees.
which is 9 cents


Aaron.M 8:00 AM
Lol
Costly


Gerry 8:01 AM
lol
however the rich people make tons of money here. The owners of things like cell phone companies, especially with so many people
doesn't matter if the price is 25% of what we charge in Canada, with 1.2 billion people, the market is massive


Aaron.M 8:01 AM
Hmhmh speaking of Buddhist, was that the museum with the holy monk who starved himself behind glass?
Only ate preserving materials


Gerry 8:02 AM
no, not sure what that one is
this was the one near where the original buddha gave his first ceremony


Aaron.M 8:02 AM
Darn would have been cool to see


Gerry 8:02 AM
It was kinda cool to see where the original Buddha gave his first ceremony nearly 2500 years ago


Aaron.M 8:03 AM
Yeah that def would have been


Gerry 8:03 AM
though I would have to say, the craziest part of Varanasi is a both the people bathing in the river and the people being burnt only meters away
and they do laundry in the river too
its disgusting lol
oh and cows, everywhere


Aaron.M 8:04 AM
Lol yeah I watched a big documentary on that river. It's like a milky color and very gross


Gerry 8:04 AM
they don't eat cows, as they view them as sacred. Instead they wander the streets, everywhere
ya its nasty


Aaron.M 8:04 AM
I think the cows are both funny and sad
Alot of them are full of disease as no one wants to touch them


Gerry 8:05 AM
they're also a tad scary, the alleys are like 1-2 meters wide with these giant cows everywhere


Aaron.M 8:05 AM
Big horns to no?


Gerry 8:05 AM
ya, making them extra scary
we saw the Taj Mahal a few days ago, that was pretty cool
https://scontent-sin2-1.xx.fbcdn.net/v/t1.0-9/47324584_10157020188592557_5345618937730039808_n.jpg?_nc_cat=110&_nc_ht=scontent-sin2-1.xx&oh=4dc8e6d74b3f93eb902b4cfef58aa4b8&oe=5C96B3AA

and I"ve been lazy and haven't shaved in a week lol


Aaron.M 8:07 AM
Lol
In a country like that I'd do the same
Plus did while away lol
That's a pretty crazy pic eh


Gerry 8:09 AM
ya, I think that was my favourite place so far
we woke up at 5:30am to see the sunrise over it


Aaron.M 8:09 AM
Yeah that would have been quite the sight
The smog is crazy


Gerry 8:10 AM
ya its very crazy, I'll upload some pics later, but when we took off at the airport it looked like fog but it was clearly smog
Good news, just got an email from my lawyer indicating that the court has filed the judge's order and Billerfy's lawyer will be arranging the payout from the court. In the final stages of this now.


Aaron.M 8:12 AM
Sweet very good to hear
Ahhh everything finally falling into place


Gerry 8:13 AM
yes, its awesome
good timing, right before chritsmas
although better timing would have been 9 months ago lol


Aaron.M 8:13 AM
Lol yeah before all the damage
But hey we made it


Gerry 8:14 AM
ya, not bad for having that much held up for so long


Aaron.M 8:16 AM
I don't think so
Customers may but many would have folded by now


Gerry 8:16 AM
its been bad, but most businesses would have failed by now, so despite whiny clients I think it has been handled alright
CC seems completely broken at the moment, we have over a dozen wires going in there that haven't arrived. Peter is following up with them to see what is going on.
In theory when they arrive I will clear most CAD CC withdrawals


Aaron.M 8:17 AM
Ok perfect I'll update J on that as I gen send those tickets to him


Gerry 8:17 AM
Once this CIBC money is refunded I need to buy a bank, the banks are a disaster lol


Aaron.M 8:17 AM
Man CC has gone down hill since they lost those partners


Gerry 8:18 AM
they have always been crap lol


Aaron.M 8:18 AM
Lol u should
Gee I knew they were a shitty company but never this delayed though


Gerry 8:18 AM
they go in phases
sometimes they are awesome
then they go like two months where its a disaster
then they come back and its good
ie normal bitcoin company stuff lol


Aaron.M 8:20 AM
Lol yeah seems to be the way our industry works


Gerry 8:21 AM
You know the client "Firoz Patel" - please refer any tickets from him to me. There is an international arrest warrant out for him, plus claims against him from the Canadian government for tax evasion. Under no circumstances should his account be unblocked
what a fun industry this is


Gerry 8:32 AM
fyi
I expect these wires to arrive today

Name: Tuque
Amount: $100,000

Name: Adam
Amount: $10,000

Name: Hisham
Amount: $13132

Name: Ilija
Amount: $11552

Name: Vladimir
Amount: $17618

Name: Retreat
Amount: $26293.95

Name: thaker
Amount: $10,000


Aaron.M 8:33 AM
Jesus
Pretty sure that was the account I couldn't see from yesterday
Will watch out for him


Aaron.M 9:50 AM
sent u the payment list am building


Gerry 9:29 PM
the list looks good, if you'er still up can you change it so I can edit it


Aaron.M 9:33 PM
1 sec


docs.google.com
Completed withdrawals
Sheet1 Amount, Client ID, Bank Acount#, Amount, Client ID, Bank account#, Marked in red are priority customers, Amount, Withdrawal#, Client ID, Withdrawals in the blue list are pending $ 86, 000. 00, 4157052, 234129150,$ 7000,# 1052831, 333182 $ 2, 562. 00, 2259367, 5065636,$ 1, 632. 54,# 10499...
I'm sure I will have more to add to it, I did notice something at the end though. I don't think I had many bank accounts that start with a 0
But for some reason the sheet delete's the zero
So I put a dash in front of it and it didn't delete them
all the account #'s are correct though if u need to verify


Gerry 9:36 PM
ok cool, ya thats one issue when inputting numbers into a spreadsheet


Aaron.M 9:37 PM
never noticed it before
so there may be some in there without a dash but pretty sure there wasn't many that started with 0


Gerry 9:38 PM
in the column next to the information I'm going to add notes, such as when the payment is sent so I can be sure not to miss any


Aaron.M 9:38 PM
Sounds good, I'll keep updating the sheet


Gerry 9:39 PM
some of them may be sent as a wire, for those ones, please keep track when I send the updates on wires that I expect to arrive each day
for others, I'm going to note when I send them with finconnect


Aaron.M 9:39 PM
understood
all still completed by max Wednesday next week though eh?


Gerry 9:41 PM
should be yes. I have 50k that I can send via finconnect right now, another 150k tomorrow and likely another 50-100k on Monday. Ones that don't fit into that quota should end up being sent by wire. on Tuesday I'll have another $500k to send


Aaron.M 9:42 PM
score, I know these aren't the main back log but will def be a lot of happy customers


Gerry 9:42 PM
ya, and these ones are probably most likely to complain publicly since they are impatient


Aaron.M 9:43 PM
100% on that lol
I sent a couple red ones back to you, as you already specified a time
Seems like the batch that should have came in Wednesday some may have been missed


Gerry 9:44 PM
hmm
will have a look
re the incoming wires - TD is stupid and doesn't provide much info in the statements
you may have to find the wires based on the amounts
are you able to see the receipts page in the admin area?


Aaron.M 9:45 PM
yeah


Gerry 9:45 PM
https://www.quadrigacx.com/admin/deposits/index/receipt
www.quadrigacx.com
QuadrigaCX - Page not found


Aaron.M 9:45 PM
was looking at ones that kinda match but not finding any corresponding #'s


Gerry 9:46 PM
I assume the 3 that you emailed me about are

https://www.quadrigacx.com/admin/deposits/details/1798474
https://www.quadrigacx.com/admin/deposits/details/1798856
https://www.quadrigacx.com/admin/deposits/details/1800294
www.quadrigacx.com
QuadrigaCX - Page not found
www.quadrigacx.com
QuadrigaCX - Page not found
www.quadrigacx.com
QuadrigaCX - Page not found
bear in mind that TD charges a $15 wire receive fee or something like that


Aaron.M 9:46 PM
ok how did you spot them?


Gerry 9:47 PM
top 3 on the receipts page
or close to the top


Aaron.M 9:48 PM
ok will review them in the am and send them over
ty for your help on that


Gerry 9:49 PM
sounds good
just waking up here, its 7:20am
its a weird time zone, 9 and a half hours different


Aaron.M 9:50 PM
lol Jesus eh, only 10 here so not late or nothing
that capital one credit payment did seem to bounce back
I'm going to resend it now


Gerry 9:51 PM
wait
don't resend it, please reverse it,
Mike said he would prefer it be reversed


Aaron.M 9:52 PM
10-4


ugh I hate how they do that, randomly bounce ones like that if they put a fraud alert on your account from sending to much or W.e they fancy that day


Gerry 9:53 PM
ya super weird


Aaron.M 9:53 PM
I have had 7 fraud alerts since I have traveled back home from cibc


Gerry 9:53 PM
annoying too if you were paying your own bills, you could pay a bill and then when you try to use your credit card get declined or pay huge interest


Aaron.M 9:53 PM
they are pissing me off lol, they release it after calling but my god
yeah that would be embarrassing eh


Gerry 9:53 PM
lol ya


Aaron.M 9:56 PM
so whats on ur agenda for today?


Gerry 10:56 PM
Today's our last day in Varanasi. We don't have any tours planned or anything, so we're mainly just going to walk around and explore, eat at some restaurant overlooking the river for lunch, then our flight to Jaipur is tomorrow
In the evening going to see the Aaryi celebration (some Hindu thing with fire and junk) along the river


Gerry 11:05 PM
on your spreadsheet, if a payment was sent and should already be there, I have marked the cell as red with information. One I just did was sent from finconnect on Nov 23rd. Please double check that the client has provided the correct bank account info


Aaron.M 11:06 PM
10-4 will do
Plans sound good to me, would be quite the celebration to watch I bet


Gerry 7:01 AM
Good morning, the internet has become really bad here, chat doesn't seem to work great and keeps disconnecting. Anyway, I have just sent you an email of the wires I expect to arrive today, about $400,000 worth I think, plus over $500,000 worth of finconnect payments should have arrived this morning. Hopefully some of them post positive reviews.

I've been updating the spreadsheet as I confirm how payments will arrive to ensure that none of them are missed.


Aaron.M 7:02 AM
Good morning, lol welcome to my experience in while away
Lol stand in a corner on ur head, u might get a singnal


Gerry 7:03 AM
haha, its not that the internet and mobile service in this city in general is awful
we've had 8 blackouts today
Welcome to the third world lol


Aaron.M 7:03 AM
Lol
Plus a grid millions on it


Gerry 7:03 AM
tomorrow we're going to a bigger city so should be better


Aaron.M 7:04 AM
Woot and non vegetarian food!


Gerry 7:04 AM
ya looking forward to that too lol


Aaron.M 7:04 AM
Sounds good on the sheet, I'll keep updating that and customers


Gerry 7:04 AM
bunch of wires sent today too, so that should make people happy


Aaron.M 7:06 AM
Very good, it's gonna be sooooo nice to get these all sorted out
Add more tickets if u have em


Gerry 7:07 AM
sending a few now, but there aren't nearly as many as before so thats nice


Aaron.M 7:07 AM
Woot lol
It hasn't been bad though
Yesterday would have been the longest as I had to wait for responses or get them to be very specific on dates and amounts
Finishes about close to 4 started early am
It's been a long week, Sarah's God father died last weekend. Been family here every day


Gerry 7:09 AM
that sucks, she doing ok?


Aaron.M 7:09 AM
They were pretty heart broken but are doing better now. Hit them pretty hard as we have a small family


Gerry 7:10 AM
unfortunate so close to chrismtas
I'm going to send some more tickets, some of them older where the may have already received the transfer, some of them not. This has greatly cleared my backlog.


Aaron.M 7:11 AM
Guys been suffering for a year with throat cancer. Was a blessing in the end, he lost several 100 pounds from not eating


Gerry 7:11 AM
wow not a fun way to die


Aaron.M 7:12 AM
Nope it wouldn't be, really make u want to quit smoking lol
Sounds good fire away, I'm home and will get em sorted 🙂


Gerry 7:12 AM
You really should quit, smoking is super bad. Jen's older brother who had a heart attack at 44 last month (survived but still a scare), they said that smoking was the main cause likely


Aaron.M 7:13 AM
Im gonna, ive got chantex prescription 4 times now and didnt do it as i couldny afford it
I dont think i can say that now
Lol


Gerry 7:13 AM
lol


Aaron.M 7:14 AM
Plus no excuse of going crazy at a public work place as those pills can make ppl a bit waky on them


Gerry 7:14 AM
if you go crazy I'll let you know lol


Aaron.M 7:14 AM
Lol


Gerry 7:15 AM
The only downside to fresh desk is how bandwidth intensive it is. The thing to assign tickets to you is taking forever to load lol


Aaron.M 7:16 AM
Switch to the old version


Gerry 7:16 AM
I already am on the old version lol
I prefer it


Aaron.M 7:17 AM
Agree the new version is shit
Don't know why we have to switch


Gerry 7:17 AM
ya I find that annoying too


Aaron.M 7:17 AM
I actually can't see other tickets on the new version but old 1 I can see agents tickets


Gerry 7:18 AM
doing each one individually and assigning it via the drop down agent menu seems to wrk


Aaron.M 7:19 AM
Ugh eh


Gerry 7:20 AM
successfully sent some, yay


Aaron.M 7:20 AM
Faster!
Lol


Gerry 7:20 AM
lol
doing this somewhat haphazardly so you may get a few that are obviously not for you but you can send them back


Aaron.M 7:21 AM
Np
Oh that's good, looks like lots of fresh names compared to yesterday
List will def grow
Woot, lots of of ppl are going to be happy


Gerry 8:00 AM

When you have a moment can you separate the spreadsheet into three separate "sheets" in the same file. That will make much easier for me to work with on my small laptop where side scrolling is somewhat dodgy


Aaron.M 8:08 AM
Yeah for sure, will seperate them into 3 sheets for u and get u the editable links today


Gerry 8:13 AM
thanks. Seems editable already, so thats good


Aaron.M 8:14 AM
Yeah but will make the two other sheets like the one u have now
Just a link vs invite to ur email


Gerry 8:14 AM
can you put them in the same "file"
so its just multiple sheets in the same link


Aaron.M 8:15 AM
So same sheet just all going down with good seperation?


Gerry 8:15 AM
just made a new sheet in the current one as an example


Aaron.M 8:15 AM
Oh didn't know if could do that


Gerry 8:15 AM
near the bottom of the page, it should say "Sheet 1" and then "example"


Aaron.M 8:16 AM
10-4 see what u mean


Aaron.M 8:24 AM
all switched


Gerry 8:35 AM
thx


Aaron.M 8:35 AM
np at all 🙂


Gerry 8:36 AM
sent you a bunch more tickets, some you may have to send directly back but with this super crappy internet I can't be picky with sorting lol


Aaron.M 8:36 AM
np will go through them all and see what can be done


Gerry 8:37 AM
thanks


Aaron.M 8:37 AM
lol wait till u see the size of the list today when done


Gerry 8:38 AM
I'm sure it will be big, but thats ok


Aaron.M 8:38 AM
want me to extend it to Thursday?


Gerry 8:38 AM
Yes, that would be a good idea


Aaron.M 8:39 AM
Friday even?


Gerry 8:39 AM
Thursday should be fine, especially since I will have 500k+ to send on Monday or Tuesday


Aaron.M 8:39 AM
ok for sure, just making sure.
Any update on Billerfy getting the funds sent?


Gerry 8:39 AM
just yesterday's update with the court issuing the order
should have more info later today


Aaron.M 8:40 AM
kool sounds good to me
what do u want me to advise wire customers?


Gerry 8:44 AM
send them back to me in blue
medium priority, so I don't confuse them with others


Aaron.M 8:44 AM
10-4


Aaron.M 8:57 AM
fudge I think I lost a client id on the merge of the sheets
their bank account # is 6247089


Gerry 9:12 AM
np Il'll find it


Aaron.M 9:12 AM
perfect just wanted to make sure otherwise I'll go digging in tickets


Gerry 11:02 AM
fyi, Canada Post funding is temporarily unavailable due to a server issue on their end, you may get some tickets about it


Aaron.M 11:02 AM
10-4 made Alex aware of it


Aaron.M 8:52 AM
Just heard about what's going on, we are thinking of you. Sarah and I both wishing you well


Aaron.M 5:31 PM
Jen, if you read this. My deepest condolences go to you. Gerry was the most pivotal person in my life. He is going to be greatly missed.
I can't imagine what u are going through right now
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