bot.on("message", async message => {
    if (message.author.bot) return;
    if (message.channel.type !== 'text') {
        let active = await db.fetch(`support_${message.author.id}`);
        let guild = bot.guilds.get('guildID');
        let channel, found = true;
        try {
            if (active) bot.channel.get(active.channelID).guild;
        } catch (e) {
            found = false;
        }

        if(!active || !found) {
            active = {};
            channel = await guild.channels.create(`${message.author.username}-${message.author.discriminator}`, {
                parent: 'categoryID',
                topic: `dès que c'est fini, ferme le ticket | suport de ${message.author.tag} |ID: ${message.author.id}`
            })
            let author = message.author;

            const newChannel = new Discord.MessageEmbed()
                .setColor('RANDOM')
                .setAuthor(author.tag, author.displayAvatarURL())
                .setFooter('support ticket créér !')
                .addField('Utilisateur ', author)
                .addField('ID', author.id)
            await channel.send(newChannel);

            const newTicket = new Discord.MessageEmbed()
                .setColor('RANDOM')
                .setAuthor(`Bonjour ${author.tag}`,author.displayAvatarURL())
                .setFooter('suppor ticket créér !')
            await author.send(newTicket);


            active.channelID = channel.id;
            active.targetID = author.id;
        }

        channel = bot.channel.get(active.channelID);

        const dn = new Discord.MessageEmbed()
            .setColor('RANDOM')
            .setAuthor(`Merci ${message.author.tag}`, message.author.displayAvatarURL())
            .setFooter('Votre message a bien été envoyé au staff')

        await message.author.send(dn);


        const embed = new Discord.MessageEmbed()
            .setColor('RANDOM')
            .setColor(message.author.tag, message.author.displayAvatarURL())
            .setDescription(message.content)
            .setFooter(`Message reçu -- ${message.author.tag}`)

    await channel.send(embed);


    db.set(`Support_${message.author.id}`, active);
    db.set(`supportChannel_${channel.id}`, message.author.id);
    return;

     }
let support = await db.fetch(`supportChannel_${message.channel.id}`);

if (support) {
    support = await db.fetch(`support_${support}`);

let supportUser = bot.users.get(support.targetID);
    if (supportUser) return message.channel.delete();

    if (message.content.toLowerCase() === '*complete') {

        const complete = new Discord.MessageEmbed()
            .setColor('RANDOM')
            .setAuthor(`Hey, ${supportUser.tag}`, supportUser.displayAvatarURL())
            .setDescription(`Votre ticket à été cloturé ! si vous voulez le réouvrir ou crée un nouveau ticket, envoyez un message au bot !`)

        supportUser.send(complete);

        message.channel.delete()

        db.delete(`support_${support.targetID}`);



        const embed = new Discord.MessageEmbed()
            .setColor('RANDOM')
            .setAuthor(message.author.tag, massage.author.displayAvatarURL())
            .setFooter('Message reçu -- La Galaxy')
            .setDescription(message.content)

            bot.users.get(support.targetID).send(embed)

            message.delete({timeout: 1000})

        embed.setFooter(`Message envoyé -- ${supportUser.tag}`).setDescription(message.content);

        return message.channel.send(embed)

    }
}

})