Thank you for contacting Microsoft Support, I am Charisse R.. How can I help you today?
6:15 pm
Charisse R.
If incase we get disconnected, simply refer on the Chat Support Link below and you will be reconnected to us in no time.
https://partner.support.services.microsoft.com/en-us/contact/chat/50/?visitId=d9ed5ebf-c187-4a33-96a5-43a9e2577153&rejoin=true&hascontext=true
6:15 pm
Me
Okay
6:15 pm
Me
Somebody is impersonating me on skype
6:15 pm
Charisse R.
Did the person steal and use your personal information to create an account?
6:15 pm
Me
He changed his profile picture and his username to my information
6:16 pm
Me
The same as mine
6:16 pm
Charisse R.
Oh, my. Let’s try to sort this out right away.
6:16 pm
Charisse R.
To make sure I am pulling up the right account may I have your Skype name and first name?
6:16 pm
Me
ht.priv and Emil
6:16 pm
Charisse R.
By the way, your service request number is 1398202306 for reference.
6:16 pm
Me
Okay
6:16 pm
Charisse R.
For security purposes, we will be sending a code to the email address linked to your account.
6:16 pm
Charisse R.
Please check your email and let me know once you receive it.
6:17 pm
Me
Alright
6:17 pm
Charisse R.
It's from Microsoft.
6:17 pm
Me
I got the code.
6:17 pm
Charisse R.
What is the code?
6:17 pm
Me
422377
6:17 pm
Charisse R.
Thanks so much!
6:17 pm
Charisse R.
What is the exact username of the reported user?
6:18 pm
Me
eke10101
6:18 pm
Charisse R.
Have you tried blocking this person?
6:18 pm
Me
He just started doing it.
6:18 pm
Charisse R.
Alright, let me check my resources.
6:19 pm
Me
ok
6:19 pm
Charisse R.
Do you have any other proof that this person is impersonating you such as a contact request or conversation history?
6:21 pm
Me
I mean he said in a skype call that he's calling himself me.
6:21 pm
Charisse R.
Do you have the history in your Skype application?
6:22 pm
Me
What do you mean?
6:22 pm
Charisse R.
Like the call logs.
6:22 pm
Me
Oh
6:22 pm
Me
I'm in a call with him right now, because I'm calling my friends.
6:22 pm
Charisse R.
Oh, okay. So you basically know the person?
6:23 pm
Me
Yeah
6:23 pm
Me
We're not friedns
6:23 pm
Me
Friends*
6:23 pm
Me
But my friends are friends with him.
6:23 pm
Charisse R.
Have any of your friends talked to this person already?
6:23 pm
Me
yea
6:24 pm
Charisse R.
Okay. In order for us to take an action against the reported user, please send us a conversation log or contact request that this person tried to contact you or any of your friends as pretending to be you.
6:26 pm
Charisse R.
And send us a screenshot of your identification card that has your photo.
6:26 pm
Charisse R.
I'll send you an email where you can reply and attach the screenshots.
6:27 pm
Me
ok
6:28 pm
Charisse R.
It seems that we cannot resolve the issue right now, but don't worry, I will keep in touch with you via email to send you updates regarding your case.
6:28 pm
Me
alright.
6:29 pm
Charisse R.
It's been a pleasure assisting you today.
6:29 pm
Charisse R.
Thank you for contacting Skype Live support and giving us the opportunity to assist you. Have a great day ahead.
6:29 pm
Me
thanks.
6:29 pm
Me
have a nice day
6:29 pm
Me
bye
6:29 pm