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- Beta Golf
- Bob Zider, founder and managing partner of The Beta Group, placed his handmade golf club
- prototypes into the back of his Chevrolet Suburban and drove out of the parking lot of San Francisco
- International Airport. It was June 6, 1997, and he and his partner, John Krumme, had just returned
- from visiting Callaway Golf in San Diego, where they had introduced executives at the industry
- leading golf club maker to their proprietary HXL golf club technology. They were tired—they had
- arrived at Callaway’s test facility at 6 a.m. to witness “Iron Byron,” Callaway’s mechanical golf swing
- simulator, test Beta’s golf clubs. Later that morning, Zider and Krumme had watched as five of
- Callaway’s in-house professionals tested their prototypes. As they prepared to leave for the airport,
- Callaway's chief engineer had indicated that the company was not interested in Beta’s technology
- because "it did not offer a significant improvement over their existing technology." The engineer was
- unwilling to disclose “Iron Byron’s” test results, but Zider and Krumme had learned that two of the
- five in-house professionals had rated Beta’s club excellent, two had rated it average, and one had
- rated it below average. Zider considered the feedback:
- I have often been told that Beta’s inventions have been insignificant. I have learned to listen
- carefully to the naysayers. We went to Callaway because we expected the industry leader to
- kill the technology through data or engineering logic, but they couldn't. Actually, if all the
- pros had said it was average or below average, I’d know that we didn’t have anything. But,
- two of them really liked it. I don't consider 1 of 5 'below average' ratings to be a fatal strike.
- We're not done with HXL until someone presents a logical reason not to pursue it.
- In 1983, Zider had founded The Beta Group (Beta) as an “incubator” for technology-based
- businesses. Over the past fourteen years, Beta had successfully built a portfolio of businesses in the
- medical, consumer products, and industrial technology sectors by systematically matching
- proprietary technologies to unmet market needs.
- In January 1996, Krumme, Beta’s chief engineer, had designed a golf club prototype using a new
- metal “pixel” club face which offered an enlarged “sweet spot.” Initial test data sponsored by Beta
- indicated that the club face reduced shaft vibration and the dispersion of miss-hit balls. At first,
- Zider had been skeptical about Beta's ability to commercialize this technology. Eight years earlier,
- Beta had declined an investment in the golf club industry because the market was growing slowly,
- dominated by entrenched brands, and resistant to technological innovation. Since 1990, however,
- growth in the golf club market had increased significantly, sparked by enhancements in technology,
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- 898-162 Beta Golf
- 2
- improved marketing from new club makers such as Callaway, and the emergence of Tiger Woods as
- a leader on the Men’s PGA Tour. Encouraged by the industry trends, Zider and Krumme had
- focused on refining the technology, developing alternate business models, and addressing key risks.
- After eighteen months, they were confident that the technology was sound and that they could
- manufacture a quality product within specified tolerances.
- However, Zider and Krumme had not resolved one remaining question: how would they
- commercialize the technology? They had identified four options. First, they could license it to
- leading club makers, on either an exclusive or non-exclusive basis. This strategy could play off the
- intense competition in the golf equipment industry for the latest generation of technology. Second,
- they could manufacture and distribute club inserts which would be inserted into a machined cavity
- in the club face during assembly. Aldila and True Temper, both club shaft makers, had been
- successful with this OEM model, supplying shafts to multiple club makers. Several leading club
- makers recently had adopted inserts because they enabled club makers to market new materials
- while minimizing design and obsolescence costs. Third, they could buy a former leading club maker
- which had lost share and revive its brand by promoting HXL. One former industry leader was
- reportedly for sale, and Beta could leverage its existing brand and distribution infrastructure. Fourth,
- they could start a new club company from scratch and develop a new line of equipment around
- Beta’s new technology. Cobra, Callaway and Odyssey each had successfully pursued this strategy
- and sold for a multiple of three times sales within 5 years.
- As Zider and Krumme reviewed each of these options, they needed to consider the associated
- capital requirements, risk profiles, and exit options. At the same time, they needed to evaluate
- which, if any, of these options was feasible, given investor skepticism of the industry and the
- industry's reluctance to invest in outside technologies.
- The Beta Group
- The Beta Group1 was founded by Zider in 1983 to develop and apply a systematic,
- multidisciplinary approach to innovation. Zider, a 35-year-old partner at the Boston Consulting
- Group (BCG), had been an engineer at Pratt & Whitney Aircraft prior to attending Harvard Business
- School. (See Exhibit 1 for profiles of Beta's principals.) Through several of his engagements at BCG,
- Zider had determined that large corporations did not have the internal systems to successfully
- exploit most innovations from their research departments. He also observed that venture capitalists
- rarely funded research and development projects and avoided many industries which required
- significant investment in R&D. He reflected on what he termed “the innovation gap”:
- I believe there are structural reasons that systematic innovation has not fully evolved in
- corporations or venture capital firms. Most successful corporations focus on managing vast
- numbers of people and resources efficiently, not innovation. To the extent that an explicit
- R&D process exists in these companies, it is often functionally oriented and usually narrowly
- tied to an existing strategic product area. The typical corporate compensation structure also
- makes it very difficult to reward innovation, which discourages ground-breaking R&D and
- drives the best talent out of companies.
- VCs do invest capital in others who innovate, but over 90% of their capital goes to fund
- working capital requirements and operating losses. In the early 1980s, VCs allocated about one
- fourth of their investment dollars to seed and startups; today it’s less than 6%. In fact, many
- 1 Beta was an acronym for Business Engineering and Technology Applications
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- Beta Golf 898-162
- 3
- companies themselves invest more in R&D than the entire VC community. Today, VCs focus
- on investments with low technology risk and high market growth potential. Typically,
- technology development occurs before the VCs enter the picture.
- Zider founded Beta to foster a systematic approach to innovation through a process that he called
- Business Engineering.2 Business Engineering referred to the development of a concept and business
- strategy through rigorous analysis of markets and technologies by a multi-disciplinary team.
- Through Business Engineering, Beta matched an identified market opportunity with a proprietary
- technology, such as a patented technology or innovative process. Zider compared Business
- Engineering to the aircraft engine development process he had participated in at Pratt & Whitney
- Aircraft: "Just as engineers 'flight test' new engine designs on paper before they build them, we want
- to 'flight test' new businesses through the Business Engineering process before we invest significant
- capital. Like jet engines which work the first time they fly, we believe our businesses should 'fly' the
- first time out." Zider believed that Business Engineering would increase the probability of an
- investment's success while limiting the cost of its failure. (See Exhibit 2 for a description of Beta's
- mission.)
- Zider reflected on his vision for Beta's strategy:
- I wanted to create an investment process that could not only develop ideas and concepts
- but also could test and implement them. My idea was not to start another venture capital
- fund, but to originate ideas, develop business plans around them, identify key operating
- officers, assemble financing, and actually bring small companies to the point of operation. To
- that end, I wanted to pull together the functional expertise of the corporation, the judgment of
- the venture capitalist, the creativity and fire of the entrepreneur, and the analytic rigor of the
- strategic consultant.
- Zider recruited one of his BCG partners and incorporated the Beta Group, Inc. with a $300,000
- investment from BCG and an in-kind donation of $1.5 million of consulting services. In return, BCG
- received an equity position in Beta’s projects. BCG viewed its investment in Beta not only as an
- opportunity to achieve attractive returns on its partners’ capital, but also as an opportunity to attract
- and retain talented consultants by promoting its affiliation with Beta.
- Investment Strategy. From the beginning, Beta adopted several operating principles which
- distinguished its investment strategy. First, Beta funded investments on a deal-by-deal basis with
- corporate and financial partners:
- We believe that the discipline of having to ask for money lowers our probability of failure.
- We believe that by forcing ourselves to pass each idea through two external screens—the
- funding search and the management search—we help to validate the concept. If we fail to
- complete either, we don't start the business.
- Second, Beta created and sponsored its own investment opportunities, usually in sectors such as
- metallurgy and optometrics in which it had little or no investment competition. (See Exhibit 3 for
- description of Beta's investments.) Specifically, they targeted opportunities in which a "trailing edge"
- technology could be applied to a market need. They believed that this strategy allowed them to
- avoid overpaying for ideas in "hot" sectors, such as multimedia, genetic engineering, or Internet
- commerce, while also allowing them to maximize control of their investments.
- 2 Business Engineering is unrelated to Business Re-engineering, which was popularized in the early 1990s.
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- 898-162 Beta Golf
- 4
- Third, Beta only pursued opportunities for which it had a superior technology, process, or other
- significant competitive advantage. Zider commented on this strategy:
- Since we fund each deal on its own merits, we have learned that good ideas alone are not
- fundable. We can not convince investors that we have a competitive advantage in restaurants,
- for example. But we have found that if we can patent a technology to insulate ourselves from
- competition and build a business around that technology, we can fund it and attract a
- management team.
- By 1997, Beta had registered over forty patents and had successfully defended against patent
- infringements in the United States and Europe.
- Fourth, Beta customized its approach to developing a business to meet the needs of the specific
- market. Beta was prepared to build a business as a start-up, as a joint venture, under license, or via
- acquisitions. Zider discussed this approach: “We want to fund a business in a way that will give it
- the best chance of long term success. There isn’t one cookie cutter way to commercialize a
- technology.“ Of Beta's 12 investments since 1983, 30% had been start-ups, 40% joint ventures, 20%
- licenses, and 10% acquisitions.
- Fifth, Beta was rigorous in conducting a feasibility study of the concept and market opportunity
- prior to investing significant capital. Typically, Beta outlined the steps and timeline that needed to be
- met for commercial success and then prioritized key risks. Beta preferred situations in which the
- risks were highly focused, so that they could be analyzed and assessed with limited investment.
- Zider explained Beta's approach to capital allocation:
- We believe that capital efficiency can be accomplished by staging investments and
- minimizing investment during high risk phases. We avoid investing in infrastructure,
- overhead, and outside management until we feel the primary risks have been adequately
- addressed. We usually invest less than $250,000 of our own money over a 12-18 month period
- while we identify and explore key risks.
- Finally, Beta adopted a hands-on management relationship with the company throughout its life.
- Typically, at least one of Beta’s partners initially served as a key member of the company’s
- management team. Later in the company’s lifecycle, Beta would replace themselves with outside
- managers but would continue to work closely with the company to implement the strategic plan.
- Sourcing New Technologies. Zider commented on Beta’s approach to identifying new
- technologies:
- Lots of people believe that inventions happen only in a moment of brilliance. We don’t
- believe that innovation is simply a spark of naïve creativity. We believe that idea generation is
- the convergence of several linked but independent events, which include rigorous analysis of
- market needs, an open mind, and awareness of technical feasibility. We live by Louis Pasteur’s
- quote, “Chance favors only a prepared mind.”3
- At times, Beta identified a market need through analysis and then hunted for a technology to
- meet that need. For example, Beta uncovered a market need for continuous arterial blood gas
- monitoring for intensive care patients through a consulting engagement that BCG had completed at a
- medical device company. At that time, no medical device existed to immediately notify medical
- professionals when a patient’s blood-oxygen, carbon dioxide, or ph level was dangerously low.
- 3 Louis Pasteur, Inaugural Address, University of Lille, December 7, 1854.
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- Beta Golf 898-162
- 5
- Through a concentrated technology search, Beta identified and acquired a fiber-optic sensor
- technology which it believed could be applied to the blood gas market to provide a procedure that
- was lower cost and less invasive than other competitive technologies. Beta founded FOxS Labs
- (Fiber-optic Oxygen Sensors) in 1985 with a $50,000 investment and later found a joint venture
- partner who invested $2.2 million to test the device in human clinicals. Beta sold its interest to their
- joint venture partner at a $30 million valuation in 1989.
- At other times, Beta identified a technology and then looked for an appropriate market need. For
- example, Krumme previously had worked with a titanium-based alloy called “nitinol” which could
- bend but then return to its original shape when heated. As nitinol had been refined, a version had
- been developed that would "spring" back to its original shape at room temperature. Based upon
- Zider’s market analysis of the eyeglass and contact lens businesses while at BCG, Beta identified an
- opportunity to apply this memory alloy to eyeglass frames. Beta commercialized the technology in
- the U.S. through a joint venture with Marchon, a U.S. eyeglass frame distributor, and internationally
- through license agreements with Japanese and European eyeware manufacturers. When Beta sold its
- patents to Marchon in 1995, the frames, known domestically by the trade name Flexon, had retail
- sales worldwide of about $200 million.
- Not all of Beta's innovations were ready to be commercialized when developed. At any given
- time, Beta was actively developing only two to three businesses. Beta kept a file, internally called the
- “Refrigerator,” which contained nearly 50 ideas of lower priority. Each year at its annual retreat, Beta
- would review its "refrigerator" to identify ideas that might be ready to be commercialized:
- The "refrigerator" is distinct from the "dumpster," where we throw away bad ideas. The
- ‘fridge preserves the ideas that we don’t have time for, or that don’t seem fundable at the time.
- There are lots of reasons a concept may go into the ‘fridge—the market may not be big enough,
- the technology may not be ready, the industry may not be in favor, or there may not be an
- identifiable exit strategy. We have never rescued an idea from the dumpster, but several of our
- successful ideas have come from the refrigerator.
- Over the past 13 years, Beta had achieved strong investment returns for its investors. See Exhibit
- 4 for a analysis of investment returns.4
- Beta’s HXL Golf Technology
- In the late 1980s, Beta identified golf equipment as a potential application of nitinol. The initial
- idea had been generated by one of Zider’s BCG partners who had remarked that golf club shafts
- would be a good application of this alloy, “It would be great joke if I could bend a club over my knee
- or wrap it around a tree when I'm frustrated with my game, but then could heat it up at home to
- return it to its original shape.” Zider dismissed this idea as only a gag, but did briefly consider
- making nitinol inserts which could be placed into a machined cavity in the club face during assembly.
- After making a prototype in 1989, Zider put the idea in the "refrigerator." Zider commented on the
- decision, “We couldn’t make nitinol work in clubs because the price/value relationship was out of
- line. At that time, our prototype didn't show any discernible performance differences and a nitinol
- insert would have cost $100, raising the consumer price way beyond then-current price points.”
- 4 In 1989, Beta and BCG agreed to a buyout of BCG's equity position by the Beta principals. Between 1983-1989, Beta's realized
- returns were 55%, while the average venture capital returns of funds raised in 1983 was 11%.
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- 898-162 Beta Golf
- 6
- Beta’s technological breakthrough occurred in 1996 when Krumme designed a club face with a
- thin cross section of a bundle of metal wires. While a traditional club face used a cast or forged slab
- of monolithic metal, Krumme's design used a series of small metal rods aligned together and attached
- to the back plate of the club like pixels on a television screen. (See Exhibit 5 for a computer diagram
- of the club face with insert.) Krumme described how his previous inventions had led him to this
- design: “Several years earlier, I had invented and patented a connector for circuit boards which used
- a bunch of tiny nitinol threads, each the width of piece of human hair, to connect a microprocessor to
- a circuit board. While the application and performance needs are very different in circuit boards, this
- batch of threads provided the seed for the golf idea."
- By decoupling the metal “pixels,” Krumme’s design altered the club’s vibration response pattern
- so that the "sweet spot"—the ideal impact position—was enlarged and vibration feedback was
- reduced. This resulted in a better feel for the golfer, better ball speed after impact for off-center hits,
- and reduced dispersion of golf balls.5 Beta expected that the characteristics would be more apparent
- to mid-to-low handicap golfers.6
- Zider described Beta's new technology by analogy:
- The club face on a standard club is analogous to a metal trampoline: when the ball impacts
- the center of the club, energy is transferred from the club to the ball with little feedback. As in
- a trampoline, however, if the impact is off-center, the ball does not travel the same distance
- because the energy transfer is imperfect and the response is asymmetrical. Beta’s technology
- makes the club face act more like a mattress, which uses a decoupled support system, so that
- motion on one part of the mattress is isolated from other parts.
- Zider also compared HXL to recent innovations in tennis equipment:
- In the last ten years, golf has moved much the way tennis rackets did earlier: from wood to
- metal to composites and over-sized racquets. But, tennis has moved back to newly designed
- mid-sized rackets which provide bigger sweet spots on a smaller face while improving control
- and feel. Golf has not yet moved back to the middle. In golf, larger is not necessarily better.
- The continually increasing size of the club face means that the club will encounter more grass
- and dirt resistance, often catching the ground before the shot and completely ruining it.
- Therefore, a mid-sized club, like a mid-sized tennis racket, with the larger sweet spot might be
- very marketable. Our technology allows that to happen.
- Beta commissioned Golf Laboratories, an independent testing center, to evaluate Beta’s HXL
- prototypes. Initial test results showed that HXL designs produced slightly longer shots with less
- dispersion than the standard club. However, Beta believed that a finished prototype which had been
- balanced, sanded, and grooved might reduce the flight distance of a well-hit drive 2 to 3 yards. Beta
- had also conducted a computer simulation of the HXL technology which demonstrated the increased
- size of the sweet spot of the HXL insert over monolithic club faces. These test results and simulations
- confirmed Beta’s engineering theory.
- In addition to improved performance, HXL offered a distinctive new look to the club face. HXL
- looked like a honeycomb, which reinforced its unique technology and allowed design innovation
- unavailable with existing mono-faced clubs. Club makers could vary the pixel numbers, size, design,
- 5 Tests showed that ball speed lost 8% to 10% on miss-hits (i.e. toe or heel hits) with traditional clubs, but only 3% to 5% on
- similar miss-hits with HXL inserts.
- 6 A golfer's handicap referred to the number of strokes above par that the golfer, on average, recorded in a round of 18 holes of
- golf. Lower handicaps indicated greater proficiency.
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- Beta Golf 898-162
- 7
- and material, all using their existing molds and designs which could extend product life cycles and
- reduce tooling, inventory and obsolescence costs. HXL allowed the face to be dimpled or grooved,
- like existing club faces, as well as processed for different surface friction characteristics within USGA
- rules.
- The Golf Industry
- In 1997, the wholesale golf club industry had $1.5 billion in sales, having grown 15% over the
- previous 10 years. There were 24.7 million golfers in the United States who spent, on average, $1,000
- for a complete new set of clubs (8 iron clubs and 3 wood clubs). In 1996, nearly 2.0 million sets of
- woods and 1.3 million sets of irons were sold, an increase of 4% and 7%, respectively, over 1995.
- Wholesale prices had risen rapidly in recent years, as technological innovation allowed wood and
- iron prices to rise 16% and 6%, respectively, in 1996. Analysts forecasted that the market would grow
- 12% to 15% per annum over the next five years.
- Radical market share changes had accompanied this rapid market growth. Historically, five
- companies—Wilson, Spalding, Hogan, Dunlop and MacGregor—had dominated the new golf club
- market. After decades of little innovation, however, the industry had been shaken by four waves of
- design and technology improvements. In the early 1970’s, Karsten Manufacturing introduced
- perimeter weighted Ping irons which allowed more forgiveness for beginner and intermediate
- players. In the mid 1970’s, Aldila, a shaft manufacturer, began marketing a graphite club shaft that
- had a higher strength to weight ratio, allowing the golfer to increase club speed through a swing
- without compromising strength. In the 1980s, Taylor Made introduced metal woods which were 70%
- stronger than traditional woods. In the 1990s, Callaway Golf introduced the Big Bertha clubs which
- dramatically increased the size of the club’s “sweet spot.” As a result of these innovations Hogan,
- Dunlop and MacGregor together captured less than 5% of the market in 1997.
- In their place, new brands such as Callaway, Taylor Made, Cobra, and Odyssey emerged. With
- the introduction of its Big Bertha clubs, Callaway’s sales had increased from $55 million in 1991 to
- $683 mil in 1996, resulting in a market value of over $2 billion. Similarly, Cobra, which had gained
- the endorsement of Australian-born Men’s PGA leader Greg Norman, had achieved great success
- through the design innovation of its oversized irons. In 1995, Cobra had been acquired by American
- Brands for $700 million, or four times sales. In 1996, Taylor Made had introduced the Bubble Shaft, a
- graphite composite design in which the shaft swelled dramatically beneath the grip and tapered to a
- reinforced lip just above the club head. Lastly, Odyssey Sports had entered the putter business in the
- late 1980’s by offering an unmistakable metal headed club with a “stronomic” black insert that was
- marketed to put “more feel into the putt.” In 1997, Callaway acquired Odyssey for $130 million, or
- approximately 3x sales.
- In 1996, no one company led all market segments. Callaway, for example, led the woods segment,
- while it captured virtually no share of specialty clubs (i.e. wedges and putters). Similarly, Ping,
- Cobra, and Tommy Armour led the irons market, but Ping had almost no share of the woods market
- and Cobra and Tommy Armour had only a small share of the putter market. Exhibit 6 presents
- Beta's analysis of leaders by market segment.
- Accompanying the rapid innovation, marketing budgets for golf clubs had skyrocketed. While
- technology appeared critical to success, Callaway, Taylor Made, and Odyssey had proven that
- adopting a strong consumer marketing focus was necessary as well. Industry analysts estimated that
- Callaway would spend over $100 million on sales and marketing in 1997.
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- 898-162 Beta Golf
- 8
- The industry was known for rapid “knock offs” of popular club designs, as most patents in the
- golf industry were on “design” or “method” which offered very little protection from imitators.
- Nearly every club sold under a brand name was available through mail order catalogs and at
- discount retailers under a private label brand at less than half price.
- Golf club makers generally performed research and development internally but outsourced
- production of components to both American and Asian companies. Club makers assembled the three
- sub-components—grip, shaft, and club head—and spent heavily to market both to retailers and
- consumers. Wholesale gross margins for club makers were attractive, approaching 60% for clubs
- made from standard materials and 50% for more specialized materials, such as titanium.
- Since 1894, the United States Golf Association (USGA) had served as the oversight body which
- had monitored and enforced equipment standards to protect the rules of the game. Rules for
- equipment, particularly clubs and balls, were strict and specific. The USGA received submissions for
- approval for nearly 400 club designs per year, about 40% of which were for putters. The USGA
- approved about half of these submissions each year. Rarely would a manufacturer try to
- commercially market a club not approved by the USGA. Exhibit 7 presents excerpts from the USGA
- rules book on club faces.
- Business Engineering HXL
- In January 1996, Zider turned his attention to address the risks that Beta considered hurdles to
- HXL's success: USGA approval, patent approval, manufacturing economics, and pricing. While Beta
- had dedicated only minimal financial resources to explore HXL, Zider began spending nearly half his
- time evaluating HXL’s potential.
- Beta initially submitted the pixel design to the USGA for approval. The USGA replied within
- several weeks that their design, which used round pixels, did not meet specifications because the
- round pixels and epoxy filler constituted two materials on the impact surface, which was prohibited
- by their rules. At the same time, they commented that they had never seen a submission analogous
- to Beta’s proposal. Beta resubmitted a revised proposal using hexagonal pixels which fit tightly
- together. This time, the USGA responded within several weeks that the prototypes “Conformed with
- USGA Rules.” (See Exhibit 8.)
- After finding no related patents, Beta applied for product patents for HXL covering several
- materials, including plastics, elastomers, traditional metals and shape memory alloys, and several
- pixel shapes, including hexagonal, rectangular, and triangular patterns. Product patents provided
- significantly more protection than the process or design patents typical to club manufacturers. Beta
- received a notice of allowance by the U.S. Patent and Trademarks Office within six months, which
- was significantly expedited over the usual twelve to eighteen month process. From prior experience,
- though, Beta was aware that patents were continually subject to review and reversal.
- From the beginning, Krumme believed that the manufacturing process would not be a barrier to
- success, but that product costs needed to be determined. The manufacturing process for the pixel
- technology was different from the traditional monolithic casting or forging process, requiring
- precision tolerances (plus or minus one thousandth of an inch) and additional assembly operations.
- However, it employed standard electronics industry manufacturing techniques which did not pose
- major technical hurdles and allowed the use of existing club designs. Individual hexagonal wires
- first would be cut and machined, using standard screw machine technology, to create the pixels.
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- Beta Golf 898-162
- 9
- They would then be aligned in a close-packed pattern and inserted into the club head cavity7 for
- bonding to the back plate. The number of pixels in each insert ranged from 120 to 180 pixels per club
- head. Finally, they would be machined for grooves as well as surface treatment. Beta estimated that
- HXL inserts would initially cost $5 to $40, depending on volumes, material selection, and pixel
- density.
- Finally, Zider attacked the pricing model. Initially, he was concerned that there might not be
- enough room in the industry pricing structure for a technology which was higher cost. Through
- industry analysis and interviews, Beta pieced together the cost structure of club manufacturers. On
- average, assemblers spent $20 to make a club that sold at wholesale for $40. The same club would be
- sold at retail for $60. Based upon manufacturing cost analysis, Beta expected that a $10 to $20 price
- per insert would require a $20 to $40 premium at wholesale, and a $30 to $60 premium at retail.
- Zider’s analysis of the retail market indicated that, at the higher end of the market which Beta would
- target, a $30 to $60 incremental price per club for eight irons was acceptable. Zider concluded,
- “When golfers spend $100,000 to join a country club, spending an extra $250 to $500 on clubs is not
- extraordinary, if they think the technology is worthwhile."
- The Decision
- After successfully addressing the key initial risks of patentability, performance, USGA approval,
- and market potential, Beta turned its attention to evaluate alternative business models for
- commercializing its HXL technology. Among its options, Beta evaluated licensing its technology to
- an existing company, supplying a component insert, acquiring an existing company, starting a new
- equipment company. Beta had employed each of these strategies in at least one previous investment.
- License: Beta considered trying to license its patented technology, on either an exclusive or
- non-exclusive basis, to a leading club maker. An exclusive license might command an 8% to 10%
- royalty on wholesale sales and a $10 million marketing commitment, while a non-exclusive license
- might command a 6% to 8% royalty. Licensees would have control over all aspects of production and
- marketing, including pricing and quality standards. Beta would retain responsibility for research
- and development and patent defense. In the past, Beta had spent over $3 million defending patents
- against infringement. Beta expected that any licensee would be able to command a 20% to 50% price
- premium for the technology.
- OEM Supplier: Beta also considered manufacturing pixel inserts and selling them to several
- leading club makers, who would insert them into the club heads during assembly. Club makers were
- accustomed to purchasing monolithic club inserts, made of different materials, and placing them into
- a pre-machined cavity in the club head during assembly. Aldila and True Temper, both leading club
- shaft manufacturers, had been successful with the OEM supplier model, building companies with a
- market value of approximately one times sales.
- Based upon detailed costing studies, Beta believed that it would be able to manufacture club
- inserts for $5 to $40 per insert and sell them at a 30% to 60% gross margin. Beta could acquire
- machines with 1,200 to 2,000 pixels per hour capacity (depending upon materials) for $70,000 each.
- Beta expected that it would need to charge club makers an 80% to 100% markup on direct cost and a
- 8% to 10% “technology license” on the wholesale value of the club. But would club makers buy the
- product?
- 7 Club head makers had routinely made cavities in the club face for other monolithic inserts.
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- 898-162 Beta Golf
- 10
- Beta referred to this strategy as the “Gore-Tex approach.” Like Gore-Tex, the waterproof fabric
- sold to garment makers, Beta would sell branded inserts to several golf club makers who would
- compete on their own pixel designs and materials as well as on the features of their own clubs.
- Acquisition: Beta considered bidding for a former leading golf club brand ("Acorn") which
- recorded a loss of $2 million in 1996 on sales of $20 million. At its peak in the 1970s and 1980s, Acorn
- had consistently recorded sales of $90 million and profits of $10 million. Since 1990, the company
- continually had been losing money on declining sales volumes.
- Zider had identified a financial investor, The Parkside Group, who was prepared to join Beta in
- bidding for Acorn. Together, they would form a newly capitalized company ("Newco") which would
- hold the assets of both Acorn and Beta's HXL technology. Terms of the proposed agreement
- specified that Parkside would acquire Acorn's brand and tangible assets for 50% of 1997 projected
- sales, or $10 million, and contribute them to Newco along with $15 million to fund working capital
- requirements. Beta would contribute to Newco its technology, which would be valued at $5 million.
- The investor would assume operating responsibilities for the merged company while Beta would
- continue to manage research and development as well as defend against patent infringement.
- Beta was interested in this opportunity because it would provide a “platform” to enter the
- business with an existing distribution organization and brand franchise. Together, Beta and Parkside
- planned to try to revitalize the brand by introducing a new product line which incorporated Beta's
- HXL technology. Re-launching the brand would require $35 million in marketing expenses over the
- next three years. Exhibits 9 and 10 present the details of the proposed transaction and associated
- financial projections. Beta was aware that other strategic buyers also were considering bidding for
- the company.
- Start-up: Following the model of Callaway, Cobra, and Odyssey, all of which had introduced
- new golf brands within the past 10 years, Beta explored starting a new club company. Beta
- considered Odyssey to be a model of a successful start-up golf equipment business. Odyssey, which
- had started in 1990 with $5 million of capital from financial partners, had grown to $35 million in
- sales in 1996 when it was bought by Callaway for $130 million.
- To launch a start-up, Beta would need to find a financial partner willing to commit $10 million in
- start-up capital and would need to recruit a management team with significant experience in the golf
- industry. The new company would outsource manufacturing but would manage R&D and marketing
- internally. Beta needed to address several strategic questions which would impact the start-up's
- economics, including how they would market their brand. Would they try to market clubs through
- professionals, who had expensive golf contracts, or through infomercials, which cost nearly $1
- million each to run? How would they secure distribution through the retail channel? How would
- they price their clubs?
- Conclusion
- As Zider pulled out of San Francisco International Airport’s parking lot and headed toward Beta's
- offices in Menlo Park, he considered which launch strategy he would recommend to his partners:
- We hate businesses like golf. Investing in sporting goods goes against every principle we
- have at Beta. It’s a hobby industry which attracts many people with deep pockets who are in it
- to stroke their ego—just like boats and wineries. It’s a trendy consumer business based on
- image and perception, and many smart people have lost a lot of money in it. We also are
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- Beta Golf 898-162
- 11
- violating the single most basic tenet of business—know something about the industry. We
- don't know a damn thing about golf.
- However, we've seen the combination of technology and good marketing lead to significant
- market share changes very rapidly at the expense of old line brands. Our technology is new.
- As Callaway and Cobra have proven, there seems to be little loyalty in the retail channel or at
- the consumer level, and people seem to be willing to pay for the “next thing”. The price points
- and margins are high, and the few companies who have been successful have been extremely
- well rewarded. To date, we’ve taken some of the risk out and limited our downside. But
- we’re outsiders to the industry so we’re unlikely to find friendly investors. The VCs are into
- the Internet and medical devices. Even if we do have a preferred model, who can we find to
- invest?
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- 898-162 Beta Golf
- 12
- Exhibit 1 Profiles of Beta Group Principals
- John Krumme
- John Krumme initially joined The Beta Group in 1986. John served as President and later
- Chairman of Beta Phase from 1986 to 1993. In 1993, John formally returned to The Beta Group to
- participate in the firm’s new investment activities. Prior to joining The Beta Group, John was a
- founding general partner of two start-up companies: Metcal (1981-1986), a self-regulating heating
- technology company; and Alchemia (1981-1986), a shape memory alloy product development
- company which became Beta Phase in 1986. Prior to his start-up of Metcal and Alchemia, John was a
- development engineer at Raychem (1973-1979), Hewlett-Packard (1969-1973), and General Electric
- Medical (1967-1969). John graduated from Stanford in 1967 with a MS/MSE degree in mechanical
- engineering. John holds more than 20 issued patents.
- Bob Newell
- Bob Newell joined The Beta Group in 1997. From 1992 to 1997, Bob was CFO of Cardiometrics, a
- medical device company. In 1985, Bob assisted Bob Zider and John Krumme in the formation of Beta
- Phase and was CFO of Beta Phase from 1985 to 1992. Bob has held financial management positions
- with WordStar International Corporation, Donaldson, Lufkin, & Jenrette and Bank of America. He
- has helped start several medical companies. Bob was also an Air Force pilot. He received a Bachelor
- of Arts degree in mathematics from the College of William and Mary in 1970 and a Master in
- Business Administration from Harvard Business School in 1976.
- Dave Plough
- Dave Plough joined The Beta Group in 1986. Dave has led the firm’s investments in CollOptics
- and Altair Eyewear. He served as initial President of two portfolio companies, CollOptics and Reflex
- Sunglasses, and as General Manager of another portfolio company, FOxS Labs. From 1982 to 1984,
- Dave was an associate with The Boston Consulting Group where, among other activities, he had The
- Beta Group as a client. Dave received a Bachelor of Arts degree in 1981 from Dartmouth College
- where he graduated cum laude and a Master of Business Administration degree in 1986 from the
- Stanford Graduate School of Business.
- Bob Zider
- Bob Zider founded The Beta Group in 1983 with backing from The Boston Consulting Group. Bob
- initiated and led the firm’s investments in Beta Phase, FOxS Labs, CVI/Beta Ventures, Beta Optical,
- Marchon, Eschenbach, CVIBeta Japan, Nitinol Devices and Components, and Reflex Sunglasses. Bob
- served as initial President of CVI/Beta Ventures and initial Chairman of Nitinol Development, Reflex
- Sunglasses, and the Business Engineering, Inc. consulting firm. Bob spent seven years from 1976 to
- 1983 at The Boston Consulting Group, where he developed the Business Engineering investment
- approach. Bob began his career from 1969 to 1971 as an analytical engineer with Pratt & Whitney in
- the Advanced Engines Group. From 1971 to 1973, and on a part-time basis from 1974 to 1976 while
- attending school, Bob was a Lieutenant with the National Oceanic and Atmospheric Administration.
- Bob received a Bachelor of Science degree in civil engineering in 1969 from the University of Virginia
- and a Master of Business Administration degree with Distinction in 1976 from the Harvard Business
- School, where he was class president.
- Source: The Beta Group
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- Beta Golf 898-162
- 13
- Exhibit 2 Beta Group Mission
- Source: The Beta Group
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- 898-162 Beta Golf
- 14
- Exhibit 3 Description of Beta Group Investments
- Medical Sector
- The Beta Group believes that the ongoing structural changes that are taking place in the health
- care industry will create significant investment opportunities. In particular, the historical focus on
- quality of care, irrespective of cost, has been replaced by a focus on the cost of care, as long as the care
- provided is consistent with or superior to the existing quality of care. The Beta Group believes this
- new cost of care focus will be the dominant theme in medical care throughout this decade. The Beta
- Group believes that technologies, proprietary processes or other competitive advantages that lower
- the total cost of care, while maintaining or increasing the quality of care, will create attractive
- investment opportunities. Examples of medical sector investments that The Beta Group has made
- include:
- Medical sensors The Beta Group successfully developed a fiber optic blood gas sensor
- technology, achieving a 132% internal rate of return on a staged investment of $3.8 million in a
- startup company it founded called FOxS Labs. The FOxS Labs investment was the result of a
- methodological exploration of medical sensors opportunities. The Beta Group, working in
- conjunction with The Boston Consulting Group, conducted an in-depth assessment of the
- opportunities within blood gas continuous sensing. Interviews and field research were conducted in
- cardiology, intensive care medicine, surgery and other specialties. The work team assessed the four
- most promising technology options and evaluated a fiber optic technology as the superior option.
- After an in-depth patent review and a rigorous assessment of the technology by outside technical
- consultants, The Beta Group acquired a fiber optic technology patent from Richard G. Buckles. After
- successful development to the point of human clinical trials, FOxS Labs was sold to Puritan-Bennett
- Corporation, a corporate strategic partner that The Beta Group had brought in to aid in the
- development and marketing of the Buckles fiber optic sensor technology.
- Medical devices The Beta Group has made several investments in shape memory metal alloy
- applications, including an intravenous flow controller, surgical tools, and incontinence devices.
- The Beta Group extended its experience and expertise in shape memory alloys with its 1991 startup
- of Nitinol Devices and Components (“NDC”). NDC is a manufacturing company dedicated to the
- engineering, design, and fabrication of shape memory alloy components. Products include
- guidewires, catheters, and coronary stents. Beta’s $2.0 million investment in NDC achieved a 125%
- compound annual return with its sale to Johnson and Johnson’s Cordis division in 1997.
- In January 1992, Beta started up CollOptics, Inc. CollOptics, which is jointly owned by The Beta
- Group, Collagen Corporation, and GE Medical, acquired the GE Medical Systems Laser Adjustable
- Synthetic Epikeratoplasty (LASE) technology in January 1992. CollOptics’ mission is to provide a
- semi-permanent contact lens to the consumer on a minimally invasive, reversible, and adjustable
- basis. The semi-permanent contact lens would be placed under the epithelium of the eye in a simple,
- outpatient procedure. Unlike other refractive surgery approaches, the LASE approach is only
- minimally invasive and is reversible. It is too early to tell whether The Beta Group’s $800,000
- investment in the company will prove successful.
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- Beta Golf 898-162
- 15
- Consumer Products Sector
- The Beta Group believes the diverse and constantly evolving consumer marketplace offers
- significant investment opportunities. The principals of The Beta Group believe that the development
- of new consumer product concepts which address underlying consumer cultural, demographic, and
- behavioral trends will create attractive investment opportunities. The Beta Group believes this is
- particularly true where a proprietary technology or process or other competitive advantage is
- brought to the consumer marketplace. Examples of consumer sector investments that The Beta
- Group has made follow:
- Eyewear The Beta Group has acquired significant experience and expertise in the development
- of shape memory alloy applications. Beta applied this expertise to the consumer products arena by
- developing and commercializing shape memory eyeglass frames in the CVI/Beta Ventures start-up
- company. Beta Group developed and patented the use of nitinol metals in ophthalmic frames. The
- shape memory properties of nitinol eyeglass frames (primarily known by the “Flexon” trade name)
- allow the frames to maintain a consistent, comfortable fit despite wear and handling. Beta Group
- achieved a 134% compound annual return on a staged investment of $500,000 in CVI/Beta Ventures.
- Electronic music distribution The Beta Group funded the start-up of Personics in 1984.
- Personics permits the music retail consumer to make in-store custom mixes of artists and songs. The
- consumer samples songs at a listening booth located in the music retail store and has hundreds of
- songs and artists to choose from. Once the consumer has made his selections, he or she submits the
- choices to a sales clerk. In approximately 10 minutes the consumer receives an audio cassette tape
- with the mix of songs he or she selected. The Beta Group achieved a 73% compound annual return
- on Personics, on a staged investment of $3.3 million.
- Industrial Technology Sector
- The Beta Group believes that the industrial technology sector presents significant investment
- opportunities, particularly where a new technology, proprietary process or other competitive
- advantage is transplanted from an existing application into either a new application or an entirely
- new market. Examples of industrial technology sector investments that The Beta Group has made
- follow:
- Electronic connectors One of Beta’s first start-ups, Beta Phase (1984) developed a high density
- (up to 500 lines per inch) zero insertion force connector system using a flex print and shape memory
- actuator combination. Though technically successful (it is still used in Cray’s supercomputers), Beta
- suffered two dilutive financings prior to the sale of the company to Molex.
- Other industrial products As part of its continuing development efforts, Beta has obtained rights
- to FOxS’ fiber optic sensor technology for use in industrial applications such as hazardous waste and
- hydrocarbon monitoring. Beta also developed under contract a PC based communications test
- system for Motorola, launched commercially in 1997. Beta continues development of shape memory
- applications including pipe couplings, electrical cable connectors, sporting goods and resettable
- fuses.
- Source: The Beta Group
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- 898-162 Beta Golf
- 16
- Exhibit 4 Beta Group Financial Performance Summary (only investments exceeding $250,000)
- Investment
- Description
- Investment
- Date
- Internal Rate
- of Return
- Beta Phase Electronic connectors 1984-89 Loss
- FOxS Blood gas sensors 1985-89 132%
- Personics In-store custom music 1984-89 73%
- Beta Optical U.S. eyeglass frame
- manufacturing LBO
- 1986-88
- Loss
- Total (1983-1989) 55%
- CVI/Betaa Shape memory eyeglass frames 1990-97 86%
- Nitinol Devices and Components Coronary stents 1992-97 125%
- Reflex Sunglasses Shape memory sunglasses 1992-94 Loss
- CollOptics Reversible refractive eye surgery 1992-97 Loss
- Altair Eyewear Ophthalmic products marketing 1992-97 34%
- Total (1990-1997) 86%
- Source: The Beta Group
- Exhibit 5 Computer Diagram of HXL Club Insert
- Source: The Beta Group
- a Includes the Marchon Joint Venture, Eschenbach Joint Venture, and Japanese Manufacturing Consortium
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- Beta Golf 898-162
- 17
- Exhibit 6 Market Segmentation
- Woods Irons Wedges Putters
- Super Premium >$400 >$1,000 >$120 >$120
- Callaway Armour Titanium Armour Titanium Snake Eyes
- Lynx Callaway Callaway Taylor Made
- Taylor Made Daiwa Ping
- Ping Taylor Made
- High $300 $800 $100 $100
- Cleveland Armour Cleveland Callaway
- Cobra Hogan Hogan Cobra
- Nicklaus Cobra Cobra Ping
- Mizuno Ram Odyssey
- Nicklaus Wilson Alien
- Taylor Made
- Medium $200 $600 $80 $50
- Golfsmith MacGregor Golfsmith Dunlop
- Ping Powerbilt Dunlop Powerbilt
- Wilson Ram Ram Golfsmith
- Wilson
- Low $80-$120 <$500 $40 $30
- Dunlop Dunlop Golfworks Golfworks
- Golfsmith Golfsmith Magique Magique
- Mitsushiba Rawlings
- Source: The Beta Group
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- 898-162 -18-
- Exhibit 7 The Rule of Golf 1997-1998
- Source: United States Golf Association (USGA)
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- Beta Golf 898-162
- 19
- Exhibit 8 USGA Letter to Beta Group
- United States Golf Association
- Golf House PO Box 708 Far Hills, NJ 07931-0708
- 908 234-2300 Fax 908 234-9687
- http://www.usga.org
- Technical Department Fax: 908 234-0138
- September 25, 1997
- Mr. John Krumme
- President
- Beta Development
- 2454 Embarcadero Way
- Palo Alto, CA 94303
- Dear Mr. Krumme: Decision: 97-291 & 97-306
- This is in reference to your letter dated July 24, 1997 and the iron (97-291) and putter (97-306) which you
- submitted for an official ruling. The cavity back iron has an insert in the face made of a copper alloy material,
- that is formed from hexagonal steel columns which join together creating a smooth surface. The toe-heel
- weighted putter has a similar face insert made of stainless steel.
- I am pleased to advise you that the clubs, as submitted, have been inspected and it has been determined that
- they conform with the Rules of Golf.
- In advertisements of this iron (97-291) and putter (97-306), you are authorized to make the statement:
- “Conforms with USGA Rules.” Use of such statements as “USGA Approved” or “USGA Tested” are
- prohibited. Use of the USGA seal or logo, without specific permission, is prohibited.
- We are retaining the samples as a record of this decision.
- The USGA reserves the right to change the Rules and interpretations regulating equipment at any time.
- Yours sincerely,
- Frank Thomas
- Frank W. Thomas
- Technical Director
- FWT: wp
- cc: Reed K. Mackenzie, Chairman, I&B Committee
- O. Gordon Brewer, Jr.
- David B. Fay
- Michael Butz
- John Matheny
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- 898-162 Beta Golf
- 20
- Exhibit 9 Proposed Acquisition Structure and Financials
- THE PARKSIDE GROUP
- Strategic Equity Investors
- September 1, 1997
- Barry L. Schneider
- Managing Partner
- Mr. Bob Zider
- Beta Group
- Via Fax
- Dear Bob:
- I was not able to fax you the financials tonight because Cory and I finished them after midnight. The plan is for Cory to get you this letter
- and our latest pro forma financials so that you and I can talk at some point Monday.
- Our understanding has always been that we would create a Newco by merging a newly capitalized “Acorn” with HXL. You can refer to the
- handwritten schematic that I faxed to you several months ago, indicating such a structure. We specifically asked you the value you placed
- on HXL, so we would be able to value it as a “contributed asset” in the business combination. Your response was clear; you wanted
- somewhere near a $5 million valuation.
- Attached are our sources and uses, and forecasted financial statements. Please feel free to call Cory to inquire about any part of the
- financials, and I will try and call you either from the plane or from the hotel Monday night.
- The bottom line is that Beta is getting its $5 million valuation, both in terms of a preferred return of $5 million, and in a 16.6% carried
- ownership interest ($5M/$30M post $). It is likely that the Seller will also want a carried interest, and coincidentally, he will swap $5
- million in assets that would otherwise have been purchased for cash. If he does so, we will require $5 million less cash to close, but the
- seller will maintain a 16.67% carried interest (no dilution; the IRRs would essentially stay the same).
- It is contemplated that The Parkside Group (TPG) will be the managing general partner, and in exchange for our work, we will receive a
- $300,000/year management fee and 20% of the distributions in excess of the preferred distributions (invested capital). Thus, Beta would
- receive $5 million before the general partner received any of the 20%. Finally, TPG will receive all of the tax loss allocations.
- The ironic part of this structure is that we are planning to fund 100% of the LP share as well. However, given the interest in this industry, it
- would not surprise me if ultimately, there were LPs other than just TPG. Hopefully, after reviewing this financial structuring information,
- you will agree it is responsive to the issues we have been discussing. Obviously, this information is extremely confidential.
- We expect that the operating responsibilities will reside with TPG, and that The Beta Group would continue with research, development
- and commercialization of the technology, and use their experience to help protect any patent infringements. Certainly, in addition to equity
- in Newco, we could discuss a technology consulting agreement. I guess it depends a bit on how many generations of technology you have,
- and ultimately, how well the market accepts HXL.
- One point of interest, you will note that we are planning on spending $15 million to support brand in ’98 (leading to a pro forma $40 million
- in sales for the year). In 1996, for the year, Callaway spent $37 million in marketing on its way to $650 million in sales for the year.
- Talk to you soon.
- Barry Schneider
- Barry L. Schneider
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- customerservice@harvardbusiness.org or 800-988-0886 for additional copies.
- 898-162 -21-
- Exhibit 10 Proposed Acorn Financial Projections and Acquisition Structure
- Income Statement ($000) Sources and Uses of Funds
- Post-Closing 1997 (4 mos) 1998 1999 2000 Sources
- Revenues - $4,000 $25,000 $40,000 $60,000 Contributed cash $20,000
- Cost of goods sold - 2,400 14,000 20,500 30,000 Seller contributed assets 5,000
- Gross profit - $1,600 $11,000 $19,500 $30,000 Contributed HXL 5,000
- Gross Profit % 40.0% 44.40% 48.8% 50.0% Total Sources $30,000
- Operating Expenses Uses
- Management fees $ 75 $ 300 $ 300 $ 300
- Selling, general and administrative - 750 5,000 8,500 14,000 Cash reserves $ 2,950
- Marketing - 2,200 15,000 10,000 10,000 Accounts receivable 6,000
- R&D/innovation - 150 500 500 500 Inventory 10,200
- Depreciation - 17 21 88 186 Other assets 5,500
- Amortization of goodwill - - - - - Intangible assets 5,000
- Total operating expenses $3,192 $20,821 $19,388 $24,986 Net PP&E 150
- Long-term assets 200
- EBIT - $(1,592) $(9,821) $113 $5,014 Total Uses $30,000
- EBIT % (39.8%) (39.3%) 0.2% 8.4%
- Nonrecurring asset liquidation $2,000 - - - -
- Interest income - $820 $97 - -
- Interest expense - - - 349 859
- Pretax income $(2,000) $(772) $(9,724) $(237) $4,155
- Income taxes - - - - 1,620
- Net income $(2,000) $(772) $(9,724) $(237) $2,534
- Net income % (19.3%) (38.9%) (4.6%) 4.2%
- Preferred dividends - - - - -
- Convertible preferred dividends - - - - -
- Net income to common $(2,000) $(772) $(9,724) $(237) $2,534
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