Eugenia K.:
Hello! Thank you for contacting our Live Chat Support!
14:00Eugenia K.:
Could you provide me with more detailed information about your issue?
14:00Matthieu ANTOINE:
Hi !
14:00Matthieu ANTOINE:
Yeah sorry I was a bit short on the first thing
14:00Matthieu ANTOINE:
so the thing is
14:00Matthieu ANTOINE:
I've had a domain now for over a year (matthieu-antoine.me) that I got for free on the first year with the Github Education Pack
14:01Matthieu ANTOINE:
When renewing my domain with Namecheap, I had this paragraph in a mail : Bonus!: Immediately after your renewal date (Dec 8, 2015), we will also “reset” the limit on your school email address so you will be able to register a second .me domain for another year for free!
14:02Matthieu ANTOINE:
So now that I'm needing a second domain I am trying to register it, but it keeps asking me for my student email (I don't think it asked me that last year, but nevermind) and whether I enter my student email with the id@school.com or firstname.lastname@school.com I get denied (It appears your email is not associated with an eligible university).
14:04Eugenia K.:
May I know if you can try to register the second domain through GitHub as well?
14:04Matthieu ANTOINE:
I was trying to. I'll do it again :)
14:05Matthieu ANTOINE:
Still asks me for my email (which is weird because Github provides me a unique link)
14:07Eugenia K.:
I see your point. Please contact GitHub with a request to re-sent the link for the second domain to you
14:07Eugenia K.:
Unfortunately, your email (matthieuinspain@gmail.com ) is not eligible for our nc.me promo offer and thi
14:08Eugenia K.:
I am sorry, I meant to say that, unfortunately, your email (matthieuinspain@gmail.com) is not eligible for our nc.me promo offer and that restriction can be overridden by GitHub within their validation system
14:08Matthieu ANTOINE:
I am not using matthieuinspain@gmail.com :)
14:09Matthieu ANTOINE:
matthieuinspain@gmail.com is my personal mail address, but when trying to validate I am using either 170192@supinfo.com (where Supinfo is my university) or matthieu.antoine@supinfo.com, and given that I could register last year
14:09Matthieu ANTOINE:
i'll try reaching out to github :)
14:10Eugenia K.:
I appreciate your cooperatioN!
14:11Eugenia K.:
Regretfully, your university is not in the list of eligible ones. You can send a request for it to be added at https://request.nc.me/
14:12Matthieu ANTOINE:
But why did it work last year then ?
14:13Eugenia K.:
GitHub has different email validation system and emails that are not eligible for our promo can be accepted by GitHub