bot.on("message", async msg => {
  if (!msg.author.bot == true) {
    if (msg.content.toLowerCase().startsWith(prefix)) {
      var args = msg.content.substring(prefix.length).split(" ");
      switch (args[0].toLowerCase()) {
        case "ticket":
          if (!args[1]) {
            if (msg.channel.type == "dm") {
            } else {
              msg.channel.send(
                "This prompt will continue in your direct messages."
              );
            }
            var user = msg.author;
            DMembed(
              msg,
              "Ticket",
              "Please select one of the following and include a description: `" +
                prefix +
                "ticketmoderation`, `" +
                prefix +
                "ticketdevapp`, `" +
                prefix +
                "ticketmodapp`, `" +
                prefix +
                "ticketapp-to-be-checked`",
              "#ffc0cb",
              user
            );
          }
      }
    }
  }
});