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  1. In response to your request:
  2.  
  3. Hi,
  4.  
  5. Could you send a syslog? You will open the app and from help and support, scroll to the red words. Tap on. Then use the app and make the issue occur. Do back and send the syslog. Please include a brief written issue.
  6.  
  7. Thank you for your interest in Intelliborn,
  8.  
  9. Jackie Cross
  10.  
  11. __________________________________
  12. Intelliborn Corporation
  13. support@intelliborn.com
  14.  
  15.  
  16.  
  17. From: Eugene Kondrakhin [mailto:eugene_kondrakhin@hotmail.com]
  18. Sent: Sunday, June 12, 2011 12:03 PM
  19. To: Intelliborn Support
  20. Subject: Re: Syslog TruPrint
  21.  
  22. Hi,
  23. I think I downloaded license via wifi access point at home: charter cable.
  24.  
  25. From the desk of Eugene A. Kondrakhin
  26.  
  27. On Jun 12, 2011, at 8:16, "Intelliborn Support" <support@intelliborn.com> wrote:
  28.  
  29. Hi,
  30.  
  31. Just to double check my understanding of these emails, the app did work correctly on the 3 days of trial?
  32.  
  33. If so, when you downloaded the purchase license did you use a wifi signal provided by a router or wifi hotspot or your phone/ipad 3g?
  34.  
  35. Thank you for your interest in Intelliborn,
  36.  
  37. Jackie Cross
  38.  
  39. __________________________________
  40. Intelliborn Corporation
  41. support@intelliborn.com
  42.  
  43.  
  44.  
  45. From: Eugene Kondrakhin [mailto:eugene_kondrakhin@hotmail.com]
  46. Sent: Saturday, June 11, 2011 5:13 PM
  47. To: Intelliborn Support
  48. Subject: Re: Syslog TruPrint
  49.  
  50. Hi,
  51.  
  52. Yes, I did. I also tried to print from my IPad - the same problem: multi-page garbage.
  53.  
  54. From the desk of Eugene A. Kondrakhin
  55.  
  56. On Jun 11, 2011, at 13:33, "Intelliborn Support" <support@intelliborn.com> wrote:
  57.  
  58. Hi,
  59.  
  60. I am assuming you then purchased? The trial app will only function for 3 days. Did you download the purchase license after your purchase?
  61.  
  62. Thank you for your interest in Intelliborn,
  63.  
  64. Jackie Cross
  65.  
  66. __________________________________
  67. Intelliborn Corporation
  68. support@intelliborn.com
  69.  
  70.  
  71.  
  72. From: Eugene Kondrakhin [mailto:eugene_kondrakhin@hotmail.com]
  73. Sent: Wednesday, June 08, 2011 3:02 PM
  74. To: Intelliborn Support
  75. Subject: Re: Syslog TruPrint
  76.  
  77. Yes, I did. I tried the application a couple of weeks ago - it worked
  78. With brother imprint. Now, I don't know why it does not.
  79. Let me know if you want me to try it again.
  80.  
  81. Thank you.
  82.  
  83. From the desk of Eugene A. Kondrakhin
  84.  
  85. On Jun 8, 2011, at 11:06, "Intelliborn Support" <support@intelliborn.com> wrote:
  86.  
  87. Hi,
  88.  
  89. Are you saying when you downloaded the app and used it before the purchase it did function? The trial app and the purchased app are the same except for the download of the license. Did you download the purchase license?
  90.  
  91. Thank you for your interest in Intelliborn,
  92.  
  93. Jackie Cross
  94.  
  95. __________________________________
  96. Intelliborn Corporation
  97. support@intelliborn.com
  98.  
  99.  
  100.  
  101. From: Eugene Kondrakhin [mailto:eugene_kondrakhin@hotmail.com]
  102. Sent: Wednesday, June 08, 2011 1:03 AM
  103. To: Intelliborn Support
  104. Subject: Syslog TruPrint
  105.  
  106. Please Enter Your Issue Here for the Developer:
  107. Every time I'm trying to print via truprint I get multiple pages of garbage.
  108. Brother Iprint works fine printing images.
  109. Trial version worked fine! Any solution?
  110.  
  111. Device Type: iPhone3,1
  112. Firmware Version: 4.2.1
  113. Unique Device Identifier: ce7b87ff7b67335cc8d96e947be1212bcb019457
  114.  
  115. -- Packages Installed --
  116. Desired=Unknown/Install/Remove/Purge/Hold
  117. | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
  118. |/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
  119. ||/ Name Version Description
  120. +++-==============================================-===================-============================================
  121. ii actionmenu 1.2.2 Adds actions to the action menu
  122. ii apr-lib 1.3.3-2 just the /usr/lib folder from APR
  123. ii apt 1:0-23 any advanced packaging tool from Debian
  124. ii apt7 0.7.25.3-6 the advanced packaging tool from Debian
  125. ii apt7-key 0.7.25.3-3 repository encryption key management tool
  126. ii apt7-lib 0.7.25.3-9 the advanced packaging library from Debian
  127. ii apt7-ssl 0.7.25.3-3 advanced packaging from Debian /via SSL/
  128. ii base 1-4 underlying system directory structure
  129. ii bash 4.0.17-13 the best shell ever, written by Brian Fox
  130. ii berkeleydb 4.6.21-4 Oracle's embeddable database engine
  131. ii bzip2 1.0.5-7 compression that's slightly better than gzip
  132. ii com.benmat.sourcegui 1.0 This package adds some Icons
  133. ii com.bigboss.aptbackup 1.1-8 Backup and restore your cydia apps for upgra
  134. ii com.ericasadun.utilities beta17 A collection of command-line utilities for v
  135. ii com.ericday.blued 1.2.28 Yet another iOS Bluetooth stack by Eric Day,
  136. ii com.ericday.blued-tethering 1.2.3 OnDemand tethering for iBluever & iTether
  137. ii com.ericday.erichooks 1.2.1 Support hooks for iBluever and iTether.
  138. ii com.ericday.ibluever 2.0.41 Bluetooth Dial-up Networking support.
  139. ii com.ericday.ibluevertoggle 2.0.1 Toggle for iBluever w/ OnDemand
  140. ii com.francis.attachmentsaver 1.4.0 [iOS4] Mail.app as it was meant to be.
  141. ii com.intelli.statusbaricons 0.93 Shared Library for status bar icons for inte
  142. ii com.intelliborn.truprint 2.1.1 Enables iOS direct printing for hundreds of
  143. ii com.iphonemodem 4.0.2 iPhoneModem enables sharing of the iPhone's
  144. ii com.macrominds.adownloader 1.0 The first Download Manager App, FULLY compat
  145. ii com.modmyi.serioussbsettingshd 1.2 Retina / HD SBSettings theme for SBSettings
  146. ii com.my3g 4.8.1 Now iOS4 compatible with FACETIME! My3G: Tak
  147. ii com.mywi4 4.61.1 MyWi 4 - All New Tethering on iPhones + iPad
  148. ii com.mywi4.ondemand 4.50.6 MyWi OnDemand enables iDevices to tether OnD
  149. ii com.openhebrew.ringertoggle 0.1 Allows you to change the ringer switch state
  150. ii com.rpetrich.untrackerd 0.3 Continuously clean up locationd's history da
  151. ii com.treason.treasonsms 1.0.8 Send SMS from your WebBrowser. Requires Wi-F
  152. ii coreutils 7.4-11 core set of Unix shell utilities from GNU
  153. ii coreutils-bin 7.4-6 just the /bin folder from GNU coreutils
  154. ii curl 7.19.4-6 flexible multi-protocol file transfers
  155. ii cy+cpu.arm 0 virtual CPU dependency
  156. ii cy+kernel.darwin 10.4.0 virtual kernel dependency
  157. ii cy+lib.corefoundation 550.52 virtual corefoundation dependency
  158. ii cy+model.iphone 3.1 virtual model dependency
  159. ii cy+os.ios 4.2.1 virtual operating system dependency
  160. ii cydia 1.1.1 graphical iPhone front-end for APT
  161. ii cydia-lproj 1.1.0 languages and translations for Cydia
  162. ii darwintools 1-4 startupfiletool, sw_vers
  163. ii debianutils 3.3.3ubuntu1-1 pretty much just run-parts. yep? run-parts
  164. ii diffutils 2.8.1-6 compare two files for differences
  165. ii diskdev-cmds 421.7-4 mount, quota, fsck, fstyp, fdisk, tunefs
  166. ii dpkg 1.14.25-9
  167. se Enter Your Issue Here for the Developer:
  168.  
  169.  
  170. Device Type: iPhone3,1
  171. Firmware Version: 4.2.1
  172. Unique Device Identifier: ce7b87ff7b67335cc8d96e947be1212bcb019457
  173.  
  174. -- Packages Installed --
  175. Desired=Unknown/Install/Remove/Purge/Hold
  176. | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
  177. |/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
  178. ||/ Name Version Description
  179. +++-==============================================-===================-============================================
  180. ii actionmenu 1.2.2 Adds actions to the action menu
  181. ii apr-lib 1.3.3-2 just the /usr/lib folder from APR
  182. ii apt 1:0-23 any advanced packaging tool from Debian
  183. ii apt7 0.7.25.3-6 the advanced packaging tool from Debian
  184. ii apt7-key 0.7.25.3-3 repository encryption key management tool
  185. ii apt7-lib 0.7.25.3-9 the advanced packaging library from Debian
  186. ii apt7-ssl 0.7.25.3-3 advanced packaging from Debian /via SSL/
  187. ii base 1-4 underlying system directory structure
  188. ii bash 4.0.17-13 the best shell ever, written by Brian Fox
  189. ii berkeleydb 4.6.21-4 Oracle's embeddable database engine
  190. ii bzip2 1.0.5-7 compression that's slightly better than gzip
  191. ii ch.ringwald.btstack 0.3-434 Portable User-Space Bluetooth Stack
  192. ii ch.ringwald.springboardaccess 0.2-974 Controls status bar icons from daemons
  193. ii com.benmat.sourcegui 1.0 This package adds some Icons
  194. ii com.bigboss.aptbackup 1.1-8 Backup and restore your cydia apps for upgra
  195. ii com.ericasadun.utilities beta17 A collection of command-line utilities for v
  196. ii com.ericday.blued 1.2.30 Yet another iOS Bluetooth stack by Eric Day,
  197. ii com.ericday.blued-tethering 1.2.3 OnDemand tethering for iBluever & iTether
  198. ii com.ericday.erichooks 1.2.1 Support hooks for iBluever and iTether.
  199. ii com.ericday.ibluever 2.0.42 Bluetooth Dial-up Networking support.
  200. ii com.ericday.ibluevertoggle 2.0.1 Toggle for iBluever w/ OnDemand
  201. ii com.francis.attachmentsaver 1.4.0 [iOS4] Mail.app as it was meant to be.
  202. ii com.intelli.statusbaricons 0.93 Shared Library for status bar icons for inte
  203. ii com.intelliborn.truprint 2.1.1 Enables iOS direct printing for hundreds of
  204. ii com.macrominds.adownloader 1.0 The first Download Manager App, FULLY compat
  205. ii com.modmyi.serioussbsettingshd 1.2 Retina / HD SBSettings theme for SBSettings
  206. ii com.my3g 4.8.1 Now iOS4 compatible with FACETIME! My3G: Tak
  207. ii com.mywi4 4.61.1 MyWi 4 - All New Tethering on iPhones + iPad
  208. ii com.mywi4.ondemand 4.50.6 MyWi OnDemand enables iDevices to tether OnD
  209. ii com.openhebrew.ringertoggle 0.1 Allows you to change the ringer switch state
  210. ii com.rpetrich.untrackerd 0.3 Continuously clean up locationd's history da
  211. ii com.sinfuliphone.actionmenupluspack 1.2.2-1 Additional actions for Action Menu!
  212. ii com.sinfuliphone.appsync40plus 1.1-5 Enables cracked apps/games to be synced with
  213. ii com.sinfuliphone.bitesms 5.2 SMS App with lots of features.
  214. ii com.sinfuliphone.celestebluetooth 0.9.0-218 Bluetooth file sharing for iOS!
  215. ii com.sinfuliphone.recentcalllogdelete 1.5.1 Delete individual calls from Recent Calls li
  216. ii com.sinfuliphone.repoprep 4.3 Repo Icons for the SiNfuL iPhone Repo
  217. ii com.sinfuliphone.safaridownloadmanager 1.5.1-1 Download Manager for Mobile Safari.
  218. ii com.sinfuliphone.tetherme 2.1-1 Dynamically enables native tethering.
  219. ii com.treason.treasonsms 1.0.8 Send SMS from your WebBrowser. Requires Wi-F
  220. ii coreutils 7.4-11 core set of Unix shell utilities from GNU
  221. ii coreutils-bin 7.4-6 just the /bin folder from GNU coreutils
  222. ii curl 7.19.4-6 flexible multi-protocol file transfers
  223. ii cy+cpu.arm 0 virtual CPU dependency
  224. ii cy+kernel.darwin 10.4.0 virtual kernel dependency
  225. ii cy+lib.corefoundation 550.52 virtual corefoundation dependency
  226. ii cy+model.iphone 3.1 virtual model dependency
  227. ii cy+os.ios 4.2.1 virtual operating system dependency
  228. ii cydia 1.1.1 graphical iPhone front-end for APT
  229. ii cydia-lproj 1.1.0 languages and translations for Cydia
  230. ii darwintools 1-4 startupfiletool, sw_vers
  231. ii debianutils 3.3.3ubuntu1-1 pretty much just run-parts. yep? run-parts
  232. ii diffutils 2.8.1-6 compare two files for differences
  233. ii diskdev-cmds 421.7-4 mount, quota, fsck, fstyp, fdisk, tunefs
  234. ii dpkg 1.14.25-9 package maintainance tools from Debian
  235. ii essential 0-1 contains nothing, represents everything
  236. ii eu.heinelt.ifile 1.5.0-4 A File Manager and Viewer. iFile is a file m
  237. ii expat 2.0.1-2 stream-oriented XML parser written in C
  238. ii file-cmds 184-2 chflags, compress, ipcrm, ipcs, pax
  239. ii file2mail 1.2 File2Mail allows you to browse, search, filt
  240. ii findutils 4.2.33-6 indexes and searches filesystems
  241. ii firmware 4.2.1 almost impressive Apple frameworks
  242. ii firmware-sbin 0-1 represents Telesphoreo / iPhoneOS conflicts
  243. ii gnupg 1.4.8-4 older encryption compatible with OpenPGP
  244. ii grep 2.5.4-3 searches files for regular expressions
  245. ii gsc.720p 1 virtual GraphicsServices dependency
  246. ii gsc.accelerometer 1 virtual GraphicsServices dependency
  247. ii gsc.accessibility 1 virtual GraphicsServices dependency
  248. ii gsc.additional-text-tones 1 virtual GraphicsServices dependency
  249. ii gsc.all-features 1 virtual GraphicsServices dependency
  250. ii gsc.any-telephony 1 virtual GraphicsServices dependency
  251. ii gsc.app-store 1 virtual GraphicsServices dependency
  252. ii gsc.application-installation 1 virtual GraphicsServices dependency
  253. ii gsc.armv6 1 virtual GraphicsServices dependency
  254. ii gsc.armv7 1 virtual GraphicsServices dependency
  255. ii gsc.auto-focus-camera 1 virtual GraphicsServices dependency
  256. ii gsc.bluetooth 1 virtual GraphicsServices dependency
  257. ii gsc.camera-flash 1 virtual GraphicsServices dependency
  258. ii gsc.cellular-data 1 virtual GraphicsServices dependency
  259. ii gsc.contains-cellular-radio 1 virtual GraphicsServices dependency
  260. ii gsc.displayport 1 virtual GraphicsServices dependency
  261. ii gsc.encode-aac 1 virtual GraphicsServices dependency
  262. ii gsc.encrypted-data-partition 1 virtual GraphicsServices dependency
  263. ii gsc.fcc-logos-via-software 1 virtual GraphicsServices dependency
  264. ii gsc.front-facing-camera 1 virtual GraphicsServices dependency
  265. ii gsc.gamekit 1 virtual GraphicsServices dependency
  266. ii gsc.gas-gauge-battery 1 virtual GraphicsServices dependency
  267. ii gsc.gps 1 virtual GraphicsServices dependency
  268. ii gsc.gyroscope 1 virtual GraphicsServices dependency
  269. ii gsc.h264-encoder 1 virtual GraphicsServices dependency
  270. ii gsc.hardware-keyboard 1 virtual GraphicsServices dependency
  271. ii gsc.hd-video-capture 1 virtual GraphicsServices dependency
  272. ii gsc.hdr-image-capture 1 virtual GraphicsServices dependency
  273. ii gsc.hiccough-interval 0.3 virtual GraphicsServices dependency
  274. ii gsc.hidpi 1 virtual GraphicsServices dependency
  275. ii gsc.homescreen-wallpaper 1 virtual GraphicsServices dependency
  276. ii gsc.hw-encode-snapshots 1 virtual GraphicsServices dependency
  277. ii gsc.international-settings 1 virtual GraphicsServices dependency
  278. ii gsc.io-surface-backed-images 1 virtual GraphicsServices dependency
  279. ii gsc.launch-applications-while-animating 1 virtual GraphicsServices dependency
  280. ii gsc.load-thumbnails-while-scrolling 1 virtual GraphicsServices dependency
  281. ii gsc.location-services 1 virtual GraphicsServices dependency
  282. ii gsc.magnetometer 1 virtual GraphicsServices dependency
  283. ii gsc.microphone 1 virtual GraphicsServices dependency
  284. ii gsc.mms 1 virtual GraphicsServices dependency
  285. ii gsc.multitasking 1 virtual GraphicsServices dependency
  286. ii gsc.music-store 1 virtual GraphicsServices dependency
  287. ii gsc.nike-ipod 1 virtual GraphicsServices dependency
  288. ii gsc.not-green-tea 1 virtual GraphicsServices dependency
  289. ii gsc.opengles-1 1 virtual GraphicsServices dependency
  290. ii gsc.opengles-2 1 virtual GraphicsServices dependency
  291. ii gsc.peer-peer 1 virtual GraphicsServices dependency
  292. ii gsc.proximity-sensor 1 virtual GraphicsServices dependency
  293. ii gsc.ringer-switch 1 virtual GraphicsServices dependency
  294. ii gsc.sms 1 virtual GraphicsServices dependency
  295. ii gsc.stand-alone-contacts 1 virtual GraphicsServices dependency
  296. ii gsc.still-camera 1 virtual GraphicsServices dependency
  297. ii gsc.telephony 1 virtual GraphicsServices dependency
  298. ii gsc.telephony-maximum-generation 3.5 virtual GraphicsServices dependency
  299. ii gsc.tv-out-crossfade 1 virtual GraphicsServices dependency
  300. ii gsc.tv-out-settings 1 virtual GraphicsServices dependency
  301. ii gsc.unified-ipod 1 virtual GraphicsServices dependency
  302. ii gsc.venice 1 virtual GraphicsServices dependency
  303. ii gsc.video-camera 1 virtual GraphicsServices dependency
  304. ii gsc.voice-control 1 virtual GraphicsServices dependency
  305. ii gsc.voip 1 virtual GraphicsServices dependency
  306. ii gsc.volume-buttons 1 virtual GraphicsServices dependency
  307. ii gsc.wifi 1 virtual GraphicsServices dependency
  308. ii gsc.youtube 1 virtual GraphicsServices dependency
  309. ii gsc.youtube-plugin 1 virtual GraphicsServices dependency
  310. ii gzip 1.3.12-6 the standard Unix compression algorithm
  311. ii jp.tom-go.actionmenuvoice 0.6-4 plugin for reading aloud text selection
  312. ii ldid 610-5 pseudo-codesign Mach-O files
  313. ii libactivator 1.5.4 Centralized gestures, button and shortcut ma
  314. ii libffi 130618-4 dynamic generation of function calls
  315. ii libhide 2.0.8 Library to hide icons. If you are a develope
  316. ii libstatusbar 0.9.2-3 Statusbar icon support for 4.x.
  317. ii libxml2 2.6.32-6 very popular XML parser from Gnome
  318. ii libxml2-lib 2.6.32-3 represents the library for libxml2
  319. ii lzma 4.32.7-4 slower, but better, compression algorithm
  320. ii mobilesubstrate 0.9.3367+6.g629fcfa powerful code insertion platform
  321. ii ncurses 5.7-12 feature-complete terminal library
  322. ii net.infinitelabs.mover.edge 3.2 Ever wished you could send stuff to the iPho
  323. ii net.limneos.calleridtogglesbs 0.1 Toggle Caller ID showing on phone calls
  324. ii net.scott-wallace.iphone.appbackup 2.0.2-1 Back-up/restore AppStore apps' data
  325. ii odcctools 286-8 linker and assembler for the iPhone
  326. ii openssh 5.8p1-9 secure remote access between machines
  327. ii openssl 0.9.8k-9 SSL library and cryptographic tools
  328. ii org.thebigboss.repo.icons 1.0 locally cached package icons from BigBoss
  329. ii org.thebigboss.sbsairplanetoggle 2.1 Toggle phone into Airplane mode
  330. ii p7zip 4.57-3 claims to be a good compressor
  331. ii pam 32.1-3 pluggable (comples) authentication modules
  332. ii pam-modules 36.1-4 standard Apple authentication modules
  333. ii pcre 7.9-3 Perl-compatible regular expressions
  334. ii pincrush 0.9.2-1 optimize PNGs just like Apple does
  335. ii preferenceloader 2.0.2-1 load preferences in style
  336. ii profile.d 0-2 makes packaging for /etc/profile reasonable
  337. ii pyobjc 1946-4 Python/Objective-C connection library
  338. ii python 2.5.1-5 architectural programming language
  339. ii readline 6.0-7 command-line history management
  340. ii sandcastle 0.0.2-1 Access nearly every directory from a sandbox
  341. ii saurik 0-4 Jay Freeman (saurik)'s APT repository
  342. ii sbsettings 3.3.1 Move common toggles directly into springboar
  343. ii sbsettingstoggles 3.2 These are the built in toggles for the SBSet
  344. ii sed 4.1.5-7 edits streams of text using patterns
  345. ii setuptools 0.6c7-1 package manager for Python modules
  346. ii shell-cmds 118-6 killall, mktemp, renice, time, which
  347. ii sms2mail 1.2 SMS2Mail allows you to sort, organize, backu
  348. ii sqlite3 3.5.9-12 embedded database used by iPhoneOS
  349. ii sqlite3-lib 3.5.9-2 represents the library for SQLite
  350. ii system-cmds 433.4-12 iostat, login, passwd, sync, sysctl
  351. ii tar 1.19-8 tool for making tape archives
  352. ii uicaboodle.py 1.0.2491-2 iPhone-specific PyObjC extensions
  353. ii uikittools 1.1.0 UIKit/GraphicsServices command line access
  354. ii ultrasn0w 1.2.3 iPhone Dev Team's iPhone 4, 3G and 3GS softw
  355. ii unrar 3.6.8-2 de-compresses files in rar format
  356. ii unzip 5.52-5 de-compesses files in zip format
  357. ii uuid 1.6.0-2 universally unique identifiers
  358. ii zip 2.32-5 standard Windows compression tool
  359.  
  360.  
  361.  
  362.  
  363.  
  364. From the desk of Eugene A. Kondrakhin
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