Hello there,

I am running W3 Total cache to cache objects, but there seems to be going something wrong with Yith Wishlist, I don't see my wishlist items.
I do see them in the network tab->cookies: https://i.gyazo.com/14a43114386d02b18e987a35605b9075.png

Weird thing, it does seem to work for logged in users:
https://i.gyazo.com/2b2b5768f0af8ff9bdfa6a467090e10e.png

I have followed the following article I found:
https://support.yithemes.com/hc/en-us/articles/219912648-The-wishlist-is-empty-after-that-the-customer-add-products-in-list

And I've put these settings:
https://i.gyazo.com/28e43b523313f519502581e50814ad31.png

Without succes.

YITH SUPPORT TEAM - January 21, 2019 at 14:34
Hello there,

Thanks for contacting us and I hope you're doing well 🙂

In order to work fine with W3 Total cache, can you please also wishlist/ and wishlist/* to cache exception? Without NL and EN

This should solve the problem.

Please try it and let me know.

Have a good day,
Carlos R.


YITH

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Thank you!

BRUNO DE NEVE - January 21, 2019 at 15:06
Hello there Carlos,

Using wishlist/ and wishlist/* was my initial approach, but because that wasn't worked I put the language prefixes.
I've now put back like you said without succes: https://i.gyazo.com/c1abeb0026f52184d94639da721fb21d.png

I've added the website credentials to this ticket, it's a staging environment, could you maybe check out what exactly is going wrong?

Thanks in advance!

YITH SUPPORT TEAM - January 22, 2019 at 10:31
Hello Bruno,

I would like to take a look to your site. I see you set this ticket as a local installation and I need the url of your site in order to check it.

Please, write your admin credentials (username and password) and the website address in the next reply to this ticket, so I can check in your installation. This ticket is only visible by you and the support staff.

Also, I suggest you to talk to your hosting provider about it, maybe you have a cache server and for this reason is not working in the right way the rule to exclude wishlist/ and wishlist/* pages .

I'm looking forward your response.

Have a good day,
Carlos R.



YITH

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Thank you!

BRUNO DE NEVE - January 22, 2019 at 10:39
Hello there,

Oh yes, that's because when I create a staging (exact copy), my hosting provides a different URL which is not recognized by your system, so I couldn't get it from the dropdown menu:

The URL to the staging website is: cominesbo-moduva.savviihq.com

Sorry for the inconvenience

YITH SUPPORT TEAM - 53 mins ago
Hello Bruno,

I checked the W3 configuration and seems you have the following option enabled ( see the following link https://prnt.sc/mb073e  )

Seems the object cache option doesn't work well for non-logged customers. If you disable it, it should work in the right way.

I cannot see any configuration to exclude the pages in object cache option. you should ask to W3 Total Cache developers in order to see if it's possible to exclude Wishlist page from Object cache option.

Please check it and let me know.

Have a good day,
Carlos R.
YITH

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Thank you!

BRUNO DE NEVE - 1 min ago
Hello there,

I will contact W3 Total Cache, since Object caching is required for our page speed.