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  1. Conversation started on Friday, April 27 2018, 22:50
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  3.  
  4. [22:50] Visitor navigated to https://speedyverify.com/speed-verify/
  5. [22:50] Visitor navigated to https://speedyverify.com/my-account/
  6. [22:50] 周 铭杰 : Name : 周 铭杰
  7.  
  8. Email : 1861667@gmail.com
  9. [22:50] 周 铭杰 : where are you
  10. [22:50] Cliff has joined the conversation.
  11. [22:50] Cliff : Hi.
  12. [22:50] Cliff : How may I help you?
  13. [22:50] 周 铭杰 : i already order
  14. [22:50] 周 铭杰 : but i havent receive any numbers
  15. [22:51] Cliff : Yes, I am familiar with your order.
  16. [22:51] 周 铭杰 : are you lying
  17. [22:51] Cliff : May I know your English name?
  18. [22:51] 周 铭杰 : now is exceed 24hours
  19. [22:51] 周 铭杰 : it is not help you know my english name
  20. [22:51] Cliff : Okay, let's play it like that. :)
  21. [22:51] Cliff : Here's the thing mister.
  22. [22:51] Cliff : Or miss, whatever. :D
  23. [22:51] 周 铭杰 : i want to fix this
  24. [22:51] Cliff : You only ordered verification credits.
  25. [22:51] 周 铭杰 : now my friends say i am lying
  26. [22:52] Cliff : In order to use our service, you need to also buy SIM cards.
  27. [22:52] 周 铭杰 : because of you nvr bother my order
  28. [22:52] Cliff : That's how our service works.
  29. [22:52] 周 铭杰 : therefore?
  30. [22:52] 周 铭杰 : how i gonna to do
  31. [22:52] Cliff : Therefore, credits doesn't give you phone numbers.
  32. [22:52] Cliff : SIM cards do.
  33. [22:52] Cliff : https://tawk.link/58e9468a30ab263079b5f0df/a/5a033d708114b70def0166c9/049c590f0534917b7fd485859946972c071378c4/image.png
  34. [22:53] Cliff : Please read carefully.
  35. [22:53] 周 铭杰 : where to startr
  36. [22:53] 周 铭杰 : ]directly tell me
  37. [22:53] 周 铭杰 : dont ask me to wait again
  38. [22:53] Cliff : First, start here -- https://speedyverify.com/product/sim-cards/
  39. [22:53] Cliff : Order yourself some SIM cards for you to begin using our service.
  40. [22:53] Cliff : Let me explain.
  41. [22:53] Cliff : SIM cards give you phone numbers to use.
  42. [22:54] Visitor navigated to https://speedyverify.com/product/sim-cards/
  43. [22:54] Cliff : While verification credits, what you bought, is the currency we use here. Each phone verification costs 1 credit.
  44. [22:54] Cliff : You need to have both SIM cards and VCs (verification credits) to begin using our service.
  45. [22:55] 周 铭杰 : but
  46. [22:55] 周 铭杰 : i havent got any depoit
  47. [22:55] 周 铭杰 : do you understand
  48. [22:55] Cliff : I don't understand "depoit".
  49. [22:55] 周 铭杰 : deposit
  50. [22:55] Cliff : What do you mean?
  51. [22:56] 周 铭杰 : i already pay 200 dollars
  52. [22:56] Cliff : I know.
  53. [22:56] 周 铭杰 : but my account show $0.00
  54. [22:56] Cliff : And you paid 200 dollars ONLY for verification credits.
  55. [22:56] Cliff : Oh.
  56. [22:56] Cliff : Verification credits IS NOT store credit.
  57. [22:56] 周 铭杰 : do you understand
  58. [22:56] Cliff : It is stored on our database on your customer account.
  59. [22:56] Cliff : Right now, as I can see, you have 1,000 verification credits.
  60. [22:56] Cliff : This is what you bought, right?
  61. [22:57] 周 铭杰 : yes
  62. [22:57] 周 铭杰 : then?
  63. [22:57] Cliff : Okay. Step back a bit.
  64. [22:57] Cliff : Let's take this one step at a time.
  65. [22:57] 周 铭杰 : how
  66. [22:58] Cliff : First, you only bought verification credits.
  67. [22:58] Cliff : 1,000 credits.
  68. [22:58] 周 铭杰 : are you on 24/7, cuzi cant find you in day time
  69. [22:58] 周 铭杰 : yes
  70. [22:58] Cliff : As I was saying, you need to have both SIM cards and verification credits.
  71. [22:58] Cliff : Right now, you only have verification credits.
  72. [22:58] Cliff : To fix this, you just have to buy SIM cards.
  73. [22:59] 周 铭杰 : i dont wish to pay anymore, you make me feel fear of pay, because i cant contact you any time
  74. [22:59] 周 铭杰 : and my acc 0.00 also
  75. [22:59] Cliff : You actually can.
  76. [22:59] Cliff : We were talking earlier.
  77. [22:59] Cliff : But you thought I was a robot.
  78. [22:59] 周 铭杰 : that is my fcustomer, now they thought i am a scammer
  79. [22:59] 周 铭杰 : do you understand
  80. [23:00] Cliff : I understand. No problem.
  81. [23:00] 周 铭杰 : because you did not reply him further
  82. [23:00] Cliff : I will issue you a refund.
  83. [23:00] 周 铭杰 : okay
  84. [23:00] Cliff : What's your address?
  85. [23:00] 周 铭杰 : can you refund me at paypal?
  86. [23:00] Cliff : Sorry, no.
  87. [23:00] Cliff : You paid via BTC so refund can only be @ BTC as well.
  88. [23:01] 周 铭杰 : hold on
  89. [23:01] 周 铭杰 : i ask my customer's address
  90. [23:07] 周 铭杰 : are you here
  91. [23:07] Cliff : Yes
  92. [23:07] 周 铭杰 : 3Bzf9fPaHMCwFfpKymMcCh3kD2nt1nmqbU
  93. [23:07] Cliff : You will receive the refund in 3-5 business days.
  94. [23:08] 周 铭杰 : pls refund me now
  95. [23:08] 周 铭杰 : i need to prove to the customer
  96. [23:08] 周 铭杰 : i am not scammer
  97. [23:08] Cliff : Sorry, can't do that. Our refunds team handles refunds and they do it within 3-5 business days.
  98. [23:08] 周 铭杰 : how i know you gonna to cheat me again???
  99. [23:08] 周 铭杰 : i dont believe anymore
  100. [23:12] 周 铭杰 : where are you???
  101. [23:12] 周 铭杰 : going to cheat again?
  102. [23:13] Cliff : What the hell are you saying man?
  103. [23:13] Cliff : I was trying to get the refunds team to refund you today.
  104. [23:13] Cliff : But hey, no problem. You should just wait for them to process it on their timeline.
  105. [23:13] 周 铭杰 : now you ruin my trust and reputation, i am a company, and i recommend you to my customer
  106. [23:13] Cliff : Also, you are banned from the service. After the refund, you won't be able to buy from us again.
  107. [23:14] 周 铭杰 : but now he said my shole company is a scam
  108. [23:14] Cliff has left the conversation.
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