Dell chat log

This is an automated email sent from Dell Chat. The following information is a log of your session. Please save the log for your records.
Your session ID for this incident is 1976685.
Time	Details
11/08/2020 06:06:50PM	Session Started with Agent (ARCHANA_TIWARI2)
11/08/2020 06:07:01PM	Agent (ARCHANA_TIWARI2): "Welcome to Dell Canada Chat! My name is Archana and I will be your Dell.ca Sales Chat Expert. I can be reached at [email protected] . How can I help you with the purchase today?"
11/08/2020 06:07:25PM	Joe: "Hello, I'm looking to purchase a gaming PC today. I have a budget of $2000 CAD but need some help"
11/08/2020 06:07:39PM	Agent (ARCHANA_TIWARI2): "Glad you chatted in today, I'd be happy to help you"
11/08/2020 06:07:44PM	Agent (ARCHANA_TIWARI2): "Do you already have a system in mind or are we just starting the process?"
11/08/2020 06:08:05PM	Joe: "I don't know much about computers, so I would need you to help recommend me a computer"
11/08/2020 06:08:35PM	Joe: "I'm looking to play games and do some streaming"
11/08/2020 06:08:45PM	Agent (ARCHANA_TIWARI2): "sounds good"
11/08/2020 06:09:02PM	Agent (ARCHANA_TIWARI2): "may I know some of the games that you play?"
11/08/2020 06:09:20PM	Joe: "I play League of Legends, GTAV, and Apex"
11/08/2020 06:09:55PM	Agent (ARCHANA_TIWARI2): "noted"
11/08/2020 06:10:04PM	Agent (ARCHANA_TIWARI2): "do you also have a preferred screen size?"
11/08/2020 06:10:24PM	Joe: "I already have a monitor"
11/08/2020 06:10:45PM	Agent (ARCHANA_TIWARI2): "just to make sure you are looking to get a desktop?"
11/08/2020 06:11:01PM	Joe: "Yes, I'm sorry, I should have said that"
11/08/2020 06:11:08PM	Agent (ARCHANA_TIWARI2): "no problem :)"
11/08/2020 06:11:20PM	Agent (ARCHANA_TIWARI2): "please allow me a few minutes to look up for a system for you"
11/08/2020 06:11:28PM	Joe: "thank you"
11/08/2020 06:14:27PM	Agent (ARCHANA_TIWARI2): "please have a look at the system below"
11/08/2020 06:14:29PM	Agent (ARCHANA_TIWARI2): "https://deals.dell.com/en-ca/productdetail/6544"
11/08/2020 06:14:45PM	Joe: "ok"
11/08/2020 06:15:33PM	Joe: "Thank you for the suggestion! I'll have to think about it"
11/08/2020 06:16:09PM	Agent (ARCHANA_TIWARI2): "sure, it has great specs considering the processor, RAM and storage and also the graphics card"
11/08/2020 06:16:23PM	Agent (ARCHANA_TIWARI2): "may I know how soon are you looking to get the system?"
11/08/2020 06:16:53PM	Joe: "Within the next week or so. My friend also recommended that I contact HP to see what they have to offer"
11/08/2020 06:18:43PM	Agent (ARCHANA_TIWARI2): "the systems are currently running on a deal so probably by next week it will not be available at that price. however you can email me then and I can check for the best deal running at that time"
11/08/2020 06:18:47PM	Agent (ARCHANA_TIWARI2): "You can avail our 12 Months NO Interest Plan if paid in full by the end of the Promotional Period which enables you to pay the entire amount within 12 months and you would not have to pay any interest amount. Following are the Minimum requirements to plac"
&nbsp	e an order on Easy monthly Installments:-<br>1. You must be 18 years old<br>2. You must be a permanent resident of Canada <br>3. Not available for Quebec
11/08/2020 06:19:40PM	Joe: "Thanks again"
11/08/2020 06:20:00PM	Session Ended
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