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  1. 2011-09-19 13:45:04,156 Trac[web_ui] DEBUG: RPC(XML-RPC) call by 'st_client_homes'
  2. 2011-09-19 13:45:04,156 Trac[xml_rpc] DEBUG: RPC(xml) call by 'st_client_homes', method 'ticket.create' with args: ('id: 99596', 'please restore this customer to security trax \n\nURL: /homes/customer.php?customer_id=99596\n\n\n---\nThariana Chupina\nSaveology.com\nHome:\nCell:\ntchupina@saveology.com', {'cc': 'tchupina@saveology.com', 'billable': '1'})
  3. 2011-09-19 13:45:04,157 Trac[session] DEBUG: Retrieving session for ID 'st_client_homes'
  4. 2011-09-19 13:45:04,161 Trac[web_ui] DEBUG: RPC(XML-RPC) call by 'st_client_homes' ticket.create
  5. 2011-09-19 13:45:04,185 Trac[api] DEBUG: AnnouncementSystem found the following subscribers capable of handling 'ticket, created': StaticTicketSubscriber, LegacyTicketSubscriber, CarbonCopySubscriber, TicketComponentSubscriber, TicketCustomFieldSubscriber, JoinableGroupSubscriber, UserChangeSubscriber, WatchSubscriber
  6. 2011-09-19 13:45:04,185 Trac[ticket_compat] DEBUG: StaticTicketSubscriber added 'support@hivalley.com' because of rule: smtp_always_bcc
  7. 2011-09-19 13:45:04,188 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'chaslam (authenticated)' because of rule: always_notify_component_owner
  8. 2011-09-19 13:45:04,189 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'chaslam (authenticated)' because of rule: always_notify_owner
  9. 2011-09-19 13:45:04,191 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'st_client_homes (authenticated)' because of rule: always_notify_reporter
  10. 2011-09-19 13:45:04,193 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'st_client_homes (authenticated)' because of rule: always_notify_updater
  11. 2011-09-19 13:45:04,193 Trac[ticket_compat] DEBUG: CarbonCopySubscriber added 'None <tchupina@saveology.com>' because of rule: carbon copied
  12. 2011-09-19 13:45:04,197 Trac[api] DEBUG: AnnouncementSystem has found the following subscriptions: [chaslam(authenticated) via email], [support@hivalley.com(not authenticated) via email], [st_client_homes(authenticated) via email], [tchupina@saveology.com(not authenticated) via email]
  13. 2011-09-19 13:45:04,198 Trac[email_distributor] DEBUG: EmailDistributor has found the following formats capable of handling 'email' of 'ticket': text/html, text/plain
  14. 2011-09-19 13:45:04,202 Trac[email_distributor] DEBUG: EmailDistributor found the address 'chaslam@hivalley.com' for 'chaslam (authenticated)' via: SessionEmailResolver
  15. 2011-09-19 13:45:04,206 Trac[email_distributor] DEBUG: EmailDistributor found the address 'securitytrax-tickets@saveology.com' for 'st_client_homes (authenticated)' via: SessionEmailResolver
  16. 2011-09-19 13:45:04,206 Trac[email_distributor] DEBUG: EmailDistributor found the address 'support@hivalley.com' for 'None (not authenticated)' via: NoneType
  17. 2011-09-19 13:45:04,206 Trac[email_distributor] DEBUG: EmailDistributor found the address 'tchupina@saveology.com' for 'None (not authenticated)' via: NoneType
  18. 2011-09-19 13:45:04,206 Trac[email_distributor] DEBUG: EmailDistributor is sending event as 'text/plain' to: support@hivalley.com, tchupina@saveology.com, securitytrax-tickets@saveology.com, chaslam@hivalley.com
  19. 2011-09-19 13:45:04,310 Trac[email_distributor] DEBUG: EmailDistributor took 0.05 seconds to send.
  20. 2011-09-19 13:45:04,311 Trac[api] DEBUG: AnnouncementSystem sent event in 0.13 seconds.
  21. 2011-09-19 13:45:04,314 Trac[ticket_daemon] DEBUG: found hours: 0.0
  22. 2011-09-19 13:45:04,315 Trac[ticket_daemon] DEBUG: found Estimated hours:0.0
  23. 2011-09-19 13:45:04,319 Trac[api] DEBUG: AnnouncementSystem found the following subscribers capable of handling 'ticket, created': StaticTicketSubscriber, LegacyTicketSubscriber, CarbonCopySubscriber, TicketComponentSubscriber, TicketCustomFieldSubscriber, JoinableGroupSubscriber, UserChangeSubscriber, WatchSubscriber
  24. 2011-09-19 13:45:04,319 Trac[ticket_compat] DEBUG: StaticTicketSubscriber added 'support@hivalley.com' because of rule: smtp_always_bcc
  25. 2011-09-19 13:45:04,323 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'chaslam (authenticated)' because of rule: always_notify_component_owner
  26. 2011-09-19 13:45:04,325 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'chaslam (authenticated)' because of rule: always_notify_owner
  27. 2011-09-19 13:45:04,326 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'st_client_homes (authenticated)' because of rule: always_notify_reporter
  28. 2011-09-19 13:45:04,328 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'st_client_homes (authenticated)' because of rule: always_notify_updater
  29. 2011-09-19 13:45:04,328 Trac[ticket_compat] DEBUG: CarbonCopySubscriber added 'None <tchupina@saveology.com>' because of rule: carbon copied
  30. 2011-09-19 13:45:04,332 Trac[api] DEBUG: AnnouncementSystem has found the following subscriptions: [chaslam(authenticated) via email], [support@hivalley.com(not authenticated) via email], [st_client_homes(authenticated) via email], [tchupina@saveology.com(not authenticated) via email]
  31. 2011-09-19 13:45:04,333 Trac[email_distributor] DEBUG: EmailDistributor has found the following formats capable of handling 'email' of 'ticket': text/html, text/plain
  32. 2011-09-19 13:45:04,336 Trac[email_distributor] DEBUG: EmailDistributor found the address 'chaslam@hivalley.com' for 'chaslam (authenticated)' via: SessionEmailResolver
  33. 2011-09-19 13:45:04,340 Trac[email_distributor] DEBUG: EmailDistributor found the address 'securitytrax-tickets@saveology.com' for 'st_client_homes (authenticated)' via: SessionEmailResolver
  34. 2011-09-19 13:45:04,340 Trac[email_distributor] DEBUG: EmailDistributor found the address 'support@hivalley.com' for 'None (not authenticated)' via: NoneType
  35. 2011-09-19 13:45:04,340 Trac[email_distributor] DEBUG: EmailDistributor found the address 'tchupina@saveology.com' for 'None (not authenticated)' via: NoneType
  36. 2011-09-19 13:45:04,340 Trac[email_distributor] DEBUG: EmailDistributor is sending event as 'text/plain' to: support@hivalley.com, tchupina@saveology.com, securitytrax-tickets@saveology.com, chaslam@hivalley.com
  37. 2011-09-19 13:45:04,406 Trac[email_distributor] DEBUG: EmailDistributor took 0.02 seconds to send.
  38. 2011-09-19 13:45:04,407 Trac[api] DEBUG: AnnouncementSystem sent event in 0.09 seconds.
  39. 2011-09-19 13:45:04,410 Trac[ticket_daemon] DEBUG: found hours: 0.0
  40. 2011-09-19 13:45:04,411 Trac[ticket_daemon] DEBUG: found Estimated hours:0.0
  41. 2011-09-19 13:45:04,414 Trac[xml_rpc] DEBUG: RPC(xml) 'ticket.create' result: 588L
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