type: 'message',
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  username: 'plzhalpme!',
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  attachments: [
    {
      author_name: 'Requested by @Max Cudlitz',
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      fallback: 'Ticket Created',
      title: 'hopefully the last demo request for a minute\n0XDEADBEEF (search key)',
      footer: 'Assigned to: Unassigned',
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  text: '[Open] Ticket <https://genericorg.halp.com/tickets/612|#612>\n' +
    ':robot_face: Created via PLZHalpMe! app',
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