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V3CT0R_Anonymous

Questioning Skype About NSA Cooperation

V3CT0R_Anonymous
Jun 25th, 2013
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  1. ===== [ @V3CT0RAnon ] =====
  2.  
  3. Hello. I V3CT0R had contacted a Skype support agent and question them on NSA cooperations. She had tried to get off the topic a couple times, and hesitated in some answers. Below is the chat.
  4.  
  5. "Eigram E." is the Skype agent.
  6. "billjones871" is the fake Skype I made.
  7.  
  8. *My fake skype was unresolvable, and in no way was traceable to me, and is now deleted anyway. You guys know I am not an idiot! lulz*
  9.  
  10. You can question them yourself here https://support.skype.com/en/support_selection?needsLogin=true&topic=6270000000026313936&problem=6270000000026322011
  11. -Just click "Start A Chat:
  12.  
  13. ------------------------------------------------------------------------------------------------------------------
  14. System
  15. Eigram E. has joined this session!
  16. 8:26:44 PM System
  17. Connected with Eigram E.
  18. 8:26:49 PM Eigram E.
  19. Hello! Welcome to Skype Live Support! My name is Eigram. How may I help you?
  20. 8:27:16 PM billjones871
  21. Hello Eigram, I have a question about Skype privacy
  22. 8:28:19 PM Eigram E.
  23. Okay.
  24. 8:28:59 PM billjones871
  25. May I ask what information Skype sends to the NSA?
  26. 8:31:40 PM Eigram E.
  27. Please hold while I verify this.
  28. 8:32:18 PM billjones871
  29. Ok.
  30. 8:45:58 PM Eigram E.
  31. Thank you for waiting.
  32. 8:46:05 PM billjones871
  33. Yes.
  34. 8:46:07 PM Eigram E.
  35. We provide customer data only when we receive a legally binding order or subpoena to do so, and never on a voluntary basis.
  36. 8:46:22 PM Eigram E.
  37. In addition we only ever comply with orders for requests about specific accounts or identifiers.
  38. 8:46:32 PM Eigram E.
  39. If the government has a broader voluntary national security program to gather customer data we don't participate in it.
  40. 8:47:00 PM billjones871
  41. You should know about the Nation Security Agency, correct?
  42. 8:49:57 PM Eigram E.
  43. Yes. However any personal data will still require a legal order or subpoena.
  44. 8:50:54 PM billjones871
  45. What is the process of a legal order or subpoena?
  46. 8:52:52 PM Eigram E.
  47. A member of the law enforcement agency in charge of the investigation will contact us directly.
  48. 8:54:06 PM billjones871
  49. In what cases would they contact you?
  50. 8:55:32 PM Eigram E.
  51. I'm sorry but we no longer have this kind of information.
  52. 8:56:21 PM billjones871
  53. What do you mean by that?
  54. 8:56:52 PM Eigram E.
  55. We no longer know what kind of cases when they need to contact us.
  56. 8:58:05 PM billjones871
  57. Why would information like that just "go away"?
  58. 9:00:27 PM Eigram E.
  59. I'm really sorry but we do not handle this kind of cases. This information is processed by a higher department and only law enforcer can contact them.
  60. 9:00:57 PM Eigram E.
  61. Is there anything else I can help you with today?
  62. 9:02:09 PM billjones871
  63. Yes. When "providing customer data", what is this "data" that is shared?
  64. 9:05:08 PM Eigram E.
  65. Information that is only available on the user's account.
  66. 9:05:28 PM Eigram E.
  67. I'm really sorry that we can't give specific details about this information.
  68. 9:06:10 PM billjones871
  69. Why is that?
  70. 9:07:03 PM Eigram E.
  71. This is to protect the privacy and security of users.
  72. 9:10:10 PM billjones871
  73. I asked what information was given, and nothing about any user data. Why can the NSA or police agencies get user data, and not normal people like me just to know what info is to be given? Are you hiding something from the public?
  74. 9:12:58 PM Eigram E.
  75. Like said earlier, only information requested by proper authority can be provided as long as there is a legal binding order or subpoena.
  76. 9:14:04 PM Eigram E.
  77. Do you have other concerns beside this?
  78. 9:15:37 PM billjones871
  79. No. I notice you are hesitant in your answers. That makes me suspicious of you hiding information. But I will ask you one final question.
  80. 9:16:40 PM billjones871
  81. When the NSA requests information such as calls/IM, can they be watched in real time, or just recording/logs?
  82. 9:18:44 PM Eigram E.
  83. Only time stamps/logs of paid calls are recorded in Skype. Meaning there are no records of the actual audio message. In regards with IM, we don't have records of them so they can't be accessed from the personal account page of the users.
  84. 9:20:44 PM Eigram E.
  85. Do you have other concerns?
  86. 9:23:01 PM billjones871
  87. Ok. I thank you for your mostly cooperation. Word is spreading about your cooperation with the NSA and PRISM. You were quite hesitant in replies, and tried to get rid of me or off the topic a couple times, which makes a person suspicious. I will now get off your back. Have nice day.
  88. 9:23:30 PM Eigram E.
  89. Thank you for your time.
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