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                "created_at": "2019-04-24 20:12:27",
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                "issue_description": "Spent 30 or 40 minutes trying 3 different sets of keys and still no access. Called his manager and was unreachable but will be here tomorrow. Asked him to have her locate keys and set them aside. Unwilling to cut lock as well.",
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                "address_1": "6323 Mountain Pines Ln",
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