Hello there,

Thanks for your patience while this matter was being reviewed, and my apologies for the delay in reply.

I have looked into this for you, and in this case have been able to unlock your account for you, and you should be able to log back in once again. My apologies for any inconvenience this may have caused! If there's anything else we might be able to help you with, please feel free to contact us again at any time.

Kind regards,
Rachel
GGG Management

{#HS:458249801-128668#}
On Tue, Oct 31, 2017 at 8:31 AM NZDT, Edmond Birzan <antonioberia@mail.com> wrote:
Still locked, still no information, you know what, keep the fucking account for all the good it's gonna do you

Done playing, dead game, there's like 10 people online to trade with, all my friends are gone it's only bots and rmters everywhere, good riddance, fucking idiots, maybe value your playerbase better

And as for you West, you're a pretty useless employee they have there, I have no fucking idea why they pay you, I wonder if you ever actually get to help anyone

Peace out



On Tue, Oct 31, 2017 at 7:33 AM NZDT, Edmond Birzan <antonioberia@mail.com> wrote:
Yeah I don't care wtf team member you forwarded this to, I mailed here to get an answer, it doesn't tell me to mail "the appropriate team member" I mail someone who has absolutely no fucking clue what's going on so what the fuck?

Why do I mail you, why don't you let me mail that person then? I want to fucking know what the problem is right now, not later, otherwise you are fucking useless workers, what do they pay you for? Are you some fucking forwarding service or what? People pay you money so you can fuck with their accounts and the time they've spent on them for what? I can set up a fucking answering machine to do the job you do

Tell me what the fucking problem is because I'm telling you there is none, or if you think there is one then bring some proof, this is fucking infuriating I'm done being civilized this is fucking bullshit, I get some generic copy paste answer that's the way you offer support to people? Fucking seriously what is this ???????????



On Tue, Oct 31, 2017 at 7:28 AM NZDT, Support <support@grindinggear.com> wrote:
Hi there,

Thanks for contacting Support about this.

I've gone ahead and forwarded this over to the appropriate member of the team and I apologise for any delay in getting back to you. If there is anything we can help with in the meantime please feel free to let us know.

Kind regards,
West



On Tue, Oct 31, 2017 at 7:23 AM NZDT, Edmond Birzan <antonioberia@mail.com> wrote:
I can't log in, I logged in just a little bit earlier now I can't account is locked, what's this for? I haven't even played today or this weekend

I've this account for a few years and I've never had any problems with anything, I didn't insult anyone I didn't use any cheats, nothing, so why is this bullshit happening to me?

You lock my account but you give me absolutely no fucking information, you tell me to contact support, why the fuck should I have to contact you, why don't YOU tell me what the fucking problem is without me having to contact you? I've been a valued customer I've made mtx transactions and I get this bullshit with no explanation even?

What the fuck is this really?

Let me play, do I need to make a new account so I can play ur fucking game or what? Next time I won't be buying anything I assure you, fucking ridiculous shit, way to go on how to treat people who pay you to play your game so you can pay your employees and keep your business going, big thumbs up