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From: Agostina Pelella <agostina.pelella@fotter.com.ar>
To: <suporte@plugg.to>
Cc: <andre@plugg.to>
References:
In-Reply-To:
Subject: RV: Issue: orders not updating status
Date: Thu, 2 May 2019 11:25:14 -0300
Message-ID: <00a501d500f2$ddaa2a60$98fe7f20$@fotter.com.ar>
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To whom it may concern,

=20

We have been experimenting some issues with orders updates. Some are not
updating correctly when they  go from pending to processed. The processing
status doesn=92t happen in pluggto, nor the queue of notifications.
I tried to resend the processing status but it creates a new id in the
queue, so another order with different id but same order number creates in
Pluggto Fotter.
e.g.: 100303017 (see image attached =96 both are cancelled, because we had =
to
reorder)=20

Do you know why this happens?

Thank you in advance.=20

=20

Best,

=20

=20


 <http://www.fotter.com.ar/> Descripci=F3n: Fotter.com.ar


AGOSTINA PELELLA


Responsable de Coordinaci=F3n Operativa


tel 011 5235 1553


 <http://www.fotter.com.ar/> www.fotter.com.ar


 <http://www.fotter.com.ar/> Descripci=F3n: Suscribite a nuestro newsletter

 <http://www.facebook.com/fotter.com.ar> Descripci=F3n: Facebook

 <https://www.instagram.com/fotterargentina/> Descripci=F3n: Instagram

 <skype:agui.pelella?call> Descripci=F3n: Skype

=20


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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span lang=3DEN-=
GB>To whom it may concern,<o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-GB><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal style=3D'marg=
in-bottom:12.0pt'><span lang=3DEN-GB>We have been experimenting some issues=
 with orders updates. Some are not updating correctly when they =A0go from =
pending to processed. The processing status doesn&#8217;t happen in pluggto=
, nor the queue of notifications.<br>I tried to resend the processing statu=
s but it creates a new id in the queue, so another order with different id =
but same order number creates in Pluggto Fotter.<br>e.g.: 100303017 (see im=
age attached &#8211; both are cancelled, because we had to reorder) <o:p></=
o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB>Do you know why this=
 happens?<br><br>Thank you in advance. <o:p></o:p></span></p><p class=3DMso=
Normal><span lang=3DEN-GB><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal>=
<span lang=3DEN-GB>Best,<o:p></o:p></span></p><p class=3DMsoNormal><span la=
ng=3DEN-GB style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DM=
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