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Ordering labs with Medicare - Jan 2013

Aug 6th, 2014
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  1.  
  2. Ordering labs for Medicare pt
  3.  
  4. Dr Bye
  5.  
  6. Message 1 of 9 , Jan 2, 2013[-- Image: Frame1 --]
  7.  
  8.  
  9.  
  10. View Source
  11.  
  12. I just got a e mail from my local lab. They just switched
  13. insurance billing companies. They have informed the lab I have
  14. used for over 10 years that as a ND I can not order labs for my
  15. medicare pt as ND's are not recognized by the Federal medicare
  16. program? Has anyone else run into this. I 
  17. Sent from my BlackBerry® by Boost Mobile
  18.  
  19. Kristin Cox
  20.  
  21. Message 2 of 9 , Jan 2, 2013[-- Image: Frame2 --]
  22.  
  23.  
  24.  
  25. View Source
  26.  
  27. When I recently talked to the Medicare information office in
  28. Juneau,
  29. they said they don't care who the prescribing physician is as
  30. long as
  31. the lab is certified. I have avoided ordering for medicare
  32. patients
  33. anyway but according to her, it should work. On an associated
  34. note,
  35. DirectLabs which is a subsidiary of LabCorps has wicked cheap
  36. prices,
  37. even cheaper than Meridian Valley. If I'm concerned that
  38. insurance
  39. isn't going to cover the lab bill, I use this lab (which is just
  40. LabCorps, wearing a different hat). Phone number is
  41. 800-908-0000. Or
  42. online at directlabs.com.
  43.  
  44. Kristin Cox
  45. Juneau, AK
  46.  
  47. James Mullane, ND
  48.  
  49. Message 3 of 9 , Jan 2, 2013[-- Image: Frame3 --]
  50.  
  51.  
  52.  
  53. View Source
  54.  
  55. Dear Dr. Bye (you didn't sign your name or where you practice
  56. so...)
  57.  
  58.  
  59.  
  60. I ran into this in November with Quest here in CT. They too have
  61. claimed that they are being required to comply to insurance
  62. regulations and that they can not bill Medicare on behalf of
  63. NDs or DCs. They are claiming that it is illegal for NDs and
  64. DCs to bill medicare/order labs on Medicare patients and as
  65. such Quest can not do so on their behalf. They also claim that
  66. they have never billed Medicare on behalf of NDs and DCs
  67. instead they wrote off the bills as loss instead of going after
  68. the 2nd insurance or going after the patient. Further they claim
  69. since its illegal to file medicare that its also illegal to bill
  70. the patient's 2nd insurance company. Instead Quest is
  71. backbilling all their ND and DC clients for past balances due.
  72. The woman at Quest was very insistent that Quest notified me of
  73. this last spring (I have never received the letter she claims
  74. was sent and I have now subsequently requested said letter 3
  75. times and have yet to receive it) and that it is my failure and
  76. failure of my education not to know that its illegal to
  77. bill/order labs for Medicare Patients.
  78.  
  79.  
  80.  
  81. So, I then called my patient's 2nd Insurance Company (Cigna) and
  82. was told that they would cover the labs per the patient's plan.
  83. According to the woman there, I would have to pay Quest and get
  84. a copy of the paid bill. I would then submit the paid bill plus
  85. the letter (the famous elusive letter) to Cigna and they would
  86. re-imburse me. Its a lot of paperwork for this one patient but
  87. in the future I will not order labs for my Medicare patients,
  88. but refer them back to their PCP's.
  89.  
  90.  
  91.  
  92. Hope that helps.
  93.  
  94.  
  95.  
  96. Jim
  97.  
  98. James Mullane, ND
  99.  
  100. Natural Family Medicine
  101.  
  102. 72 North Street, Suite 100A
  103.  
  104. Danbury, CT 06810
  105.  
  106. 203-942-4797
  107.  
  108. Mona Morstein
  109.  
  110. Message 4 of 9 , Jan 2, 2013[-- Image: Frame4 --]
  111.  
  112.  
  113.  
  114. View Source
  115.  
  116. It was made quite clear here in Arizona that Quest would never
  117. allow NDs to do labs on patients who have Medicare and I think
  118. that makes sense. We aren't covered by Medicare. Now, Labcorp
  119. will allow us to do labs on Medicare patients IF they have a
  120. supplement; when Medicare rejects the labs they file through
  121. the supplement. That works out great. But, if the patient does
  122. not have a supplement, I cannot use Labcorp either and have to
  123. send the patients back to their pcp with requests certain labs
  124. are done. 
  125.  
  126. Mona Morstein, ND
  127. Mesa, AZ
  128.  
  129. c bye
  130.  
  131. Message 5 of 9 , Jan 2, 2013[-- Image: Frame5 --]
  132.  
  133.  
  134.  
  135. View Source
  136.  
  137. James, thanks for the notice, sorry about the sig. It was set up
  138. to do that automatically on my Blackberry. 
  139.  
  140. So in your scenario, you can order the tests but inform the
  141. Medicare pt that they have to use their secondary insurance? Or
  142. does it have to be denied first and then make for a lot of extra
  143. paperwork for everyone, and more time and visits for the patient
  144. and the Pcp. just a bunch of redundancy for an already over
  145. burdened system? I hate sending them back to pcp as most don't
  146. understand why I order what I do. 
  147. For the state associations, is there any way to circumvent this,
  148. or facilitate a system to avoid this? Perhaps we should partner
  149. with the DCs to make this easier for all involved?
  150.  
  151. Cynthia Bye, ND
  152. Vancouver, Wa
  153.  
  154. James Mullane, ND
  155.  
  156. Message 6 of 9 , Jan 2, 2013[-- Image: Frame6 --]
  157.  
  158.  
  159.  
  160. View Source
  161.  
  162. Hi Cynthia.
  163.  
  164. In my case/scenario..I can order the labs, but it has to be done
  165. as physician bill with Quest never knowing patient has
  166. Medicare..then supposedly (according to Cigna) I can then
  167. submit the paid bill (I am required to pay the bill) with the
  168. letter saying Quest is unable to submit bill to Medicare to
  169. Cigna for re-imbursement. I am a cash only practice so playing
  170. with insurance is a headache. For this one patient I will do
  171. it, but in the future will send patient back to PCP for
  172. bloodwork.
  173.  
  174. I will check out labcorp and see what they do.
  175.  
  176. Jim
  177.  
  178. James Mullane, ND
  179. Danbury, CT
  180.  
  181. Dr. James Mullane
  182. Natural Family Medicine
  183. 72 North Street, Suite 100A
  184. Danbury, CT 06810
  185.  
  186. c bye
  187.  
  188. Message 7 of 9 , Jan 2, 2013[-- Image: Frame7 --]
  189.  
  190.  
  191.  
  192. View Source
  193.  
  194. Got it, I will be consulting with the lab rep the second week of
  195. jan. and let you know what I find out. In the mean time hope to
  196. hear something from state associations. 
  197.  
  198. Cynthia Bye, ND
  199. Vancouver WA
  200.  
  201. Loretta Osik
  202.  
  203. Message 8 of 9 , Jan 2, 2013[-- Image: Frame8 --]
  204.  
  205.  
  206.  
  207. View Source
  208.  
  209. Hi:   I was just notified by Quest that NDs and Chiros cannot
  210. order labwork for medicare pts. As we know because it is
  211. Federal, we are excluded.  In the past when I submitted for
  212. visit coverage a special form needs to be filled out for
  213. Medicare stating that I was a nonpar provider and then the
  214. claim could be submitted to the secondary ins.
  215.  
  216.  
  217.  
  218. Have a Happy New Year.
  219.  
  220.  
  221.  
  222. Loretta Osik,ND
  223.  
  224. Danbury, Ct.
  225.  
  226. Karen Jones
  227.  
  228. Message 9 of 9 , Jan 3, 2013[-- Image: Frame9 --]
  229.  
  230.  
  231.  
  232. View Source
  233.  
  234. You can order labs for Medicare patients in OR if you have the
  235. lab bill the patient AND the patient sign an ABN.
  236.  
  237. Karen jones, ND
  238. Salem or 
  239.  
  240. Sent from my iPhone
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