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- {
- "uuid": "c415f96f-ce80-4e91-8238-f7ae89b3680a",
- "ani": "1004",
- "dnis": "9152055634",
- "type": "inbound",
- "projectId": "e86a1dac-4185-11e8-9d32-12582383277f",
- "clientId": "f7e70fe8-390a-11e8-8612-12582383277f",
- "abandoned": "false",
- "lifecycle": [
- {
- "action": "channel-create",
- "time": "2018-04-19T17:20:19.445Z"
- },
- {
- "action": "channel-bridge",
- "time": "2018-04-19T17:20:19.467Z",
- "serverAddress": "172.30.3.165",
- "serverName": "destination",
- "serverType": "destination"
- },
- {
- "action": "channel-enqueue",
- "time": "2018-04-19T17:20:19.515Z",
- "skills": "Internet,Apollo",
- "queueName": "Apollo"
- },
- {
- "action": "channel-dequeue",
- "time": "2018-04-19T17:20:20.915Z",
- "iceAddress": "InternetIB",
- "iceAgent": "Oscar",
- "iceTenant": "Apollo",
- "iceCampaign": "InternetReturnCalls"
- },
- {
- "action": "channel-unbridge",
- "time": "2018-04-19T17:20:21.067Z",
- "serverAddress": "35.168.79.181",
- "serverName": ""
- },
- {
- "action": "channel-bridge",
- "time": "2018-04-19T17:20:21.103Z",
- "serverAddress": "10.40.18.55",
- "serverName": "ice-stg",
- "serverType": "ice"
- },
- {
- "action": "channel-enqueue",
- "time": "2018-04-19T17:20:21.062Z",
- "iceAddress": "InternetIB",
- "iceCampaign": "InternetReturnCalls",
- "iceTenant": "Apollo"
- },
- {
- "action": "channel-answer",
- "time": "2018-04-19T17:20:21.235Z",
- "iceTenant": "Apollo",
- "iceAgent": "Oscar",
- "iceCampaign": "InternetReturnCalls",
- "iceQueue": "InternetIB"
- },
- {
- "action": "channel-answer",
- "time": "2018-04-19T17:20:21.235Z",
- "iceTenant": "Apollo",
- "iceAgent": "Oscar",
- "iceCampaign": "InternetReturnCalls",
- "iceQueue": "InternetIB",
- "agentExtension": "sipb_kathia"
- },
- {
- "action": "channel-hangup",
- "time": "2018-04-19T17:20:47.582Z",
- "hangupParty": "contact"
- },
- {
- "action": "channel-outcome",
- "time": "2018-04-19T17:20:54.239Z",
- "agentOutcome": "306",
- "recordingPath": "http://208.64.5.195/recordings/F../sytel/rec/Apollo/InternetReturnCalls/72c75cb0-01e9-4c50-bef0-6e49db9f88de.wav",
- "data": "<MagicXMLDocument xmlns=\"http://www.sytelco.com/SCC/CM\"><r/></MagicXMLDocument>"
- }
- ],
- "sessionId": "TW-SBOX-STG_inbound_43202_8681673148_12_1004_{9f2d6bc0-9b39-45a4-9de2-f1196e969d65}",
- "transactionId": 1279531807506874
- }
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