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Apr 19th, 2018
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  1. {
  2. "uuid": "c415f96f-ce80-4e91-8238-f7ae89b3680a",
  3. "ani": "1004",
  4. "dnis": "9152055634",
  5. "type": "inbound",
  6. "projectId": "e86a1dac-4185-11e8-9d32-12582383277f",
  7. "clientId": "f7e70fe8-390a-11e8-8612-12582383277f",
  8. "abandoned": "false",
  9. "lifecycle": [
  10. {
  11. "action": "channel-create",
  12. "time": "2018-04-19T17:20:19.445Z"
  13. },
  14. {
  15. "action": "channel-bridge",
  16. "time": "2018-04-19T17:20:19.467Z",
  17. "serverAddress": "172.30.3.165",
  18. "serverName": "destination",
  19. "serverType": "destination"
  20. },
  21. {
  22. "action": "channel-enqueue",
  23. "time": "2018-04-19T17:20:19.515Z",
  24. "skills": "Internet,Apollo",
  25. "queueName": "Apollo"
  26. },
  27. {
  28. "action": "channel-dequeue",
  29. "time": "2018-04-19T17:20:20.915Z",
  30. "iceAddress": "InternetIB",
  31. "iceAgent": "Oscar",
  32. "iceTenant": "Apollo",
  33. "iceCampaign": "InternetReturnCalls"
  34. },
  35. {
  36. "action": "channel-unbridge",
  37. "time": "2018-04-19T17:20:21.067Z",
  38. "serverAddress": "35.168.79.181",
  39. "serverName": ""
  40. },
  41. {
  42. "action": "channel-bridge",
  43. "time": "2018-04-19T17:20:21.103Z",
  44. "serverAddress": "10.40.18.55",
  45. "serverName": "ice-stg",
  46. "serverType": "ice"
  47. },
  48. {
  49. "action": "channel-enqueue",
  50. "time": "2018-04-19T17:20:21.062Z",
  51. "iceAddress": "InternetIB",
  52. "iceCampaign": "InternetReturnCalls",
  53. "iceTenant": "Apollo"
  54. },
  55. {
  56. "action": "channel-answer",
  57. "time": "2018-04-19T17:20:21.235Z",
  58. "iceTenant": "Apollo",
  59. "iceAgent": "Oscar",
  60. "iceCampaign": "InternetReturnCalls",
  61. "iceQueue": "InternetIB"
  62. },
  63. {
  64. "action": "channel-answer",
  65. "time": "2018-04-19T17:20:21.235Z",
  66. "iceTenant": "Apollo",
  67. "iceAgent": "Oscar",
  68. "iceCampaign": "InternetReturnCalls",
  69. "iceQueue": "InternetIB",
  70. "agentExtension": "sipb_kathia"
  71. },
  72. {
  73. "action": "channel-hangup",
  74. "time": "2018-04-19T17:20:47.582Z",
  75. "hangupParty": "contact"
  76. },
  77. {
  78. "action": "channel-outcome",
  79. "time": "2018-04-19T17:20:54.239Z",
  80. "agentOutcome": "306",
  81. "recordingPath": "http://208.64.5.195/recordings/F../sytel/rec/Apollo/InternetReturnCalls/72c75cb0-01e9-4c50-bef0-6e49db9f88de.wav",
  82. "data": "<MagicXMLDocument xmlns=\"http://www.sytelco.com/SCC/CM\"><r/></MagicXMLDocument>"
  83. }
  84. ],
  85. "sessionId": "TW-SBOX-STG_inbound_43202_8681673148_12_1004_{9f2d6bc0-9b39-45a4-9de2-f1196e969d65}",
  86. "transactionId": 1279531807506874
  87. }
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