<p>Welcome to the Career Page of Sarasota Orthopedic Associates. Sarasota Orthopedic Associates is always looking for talented, professional, skilled and motivated individuals to join our staff. Below are the current opportunities with SOA. We look forward to hearing from all qualified candidates.</p>
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<p><strong>Patient Advocate</strong></p>
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<p><strong>Status:</strong> Full Time</p>
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<p><a title="Download Employment Application" href="../whitepaper/employment_application.doc" target="_blank">Download Application</a></p>
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<p><strong>SCOPE OF POSITION</strong></p>
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<p><strong></strong>The Patient Advocate is responsible for the collection of delinquent patient balances (including self-payments, co-pays, deductibles and co-insurance), transmitting patient statements and responding to patient inquiries regarding balances due.</p>
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<p><strong>OPERATIONAL RESPONSIBILITIES</strong></p>
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<li>Transmits and prints statements on a daily/weekly basis according to established protocol.</li>
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<li>Answers all patient telephone inquiries.</li>
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<li>Contacts patients regarding delinquent balances, by telephone and/or collection letter, in accordance with the Practice's collection policy.</li>
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<li>Updates information when necessary in order to process a claim due to missing or incorrect information.</li>
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<li>Assists patients and/or family members to identify any potential coverage or benefits that may assist in meeting their financial obligations.</li>
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<li>Responds to written, telephone, and face to face inquires related to delinquent patient balances.</li>
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<li>Continually meets the set goals for the accounts receivable aging for patient due balances.</li>
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<li>Works all return mail and probate according to established protocol.</li>
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<li>Follows up on Letter of Protection accounts on a quarterly basis.</li>
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<li>Sets up budget plans according to budget guidelines and works delinquent budget payments.</li>
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<p><strong>KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED</strong></p>
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<li>High School education or equivalent; post High School education a plus.</li>
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<li>Two years previous medical billing experience.</li>
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<li>Good communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other associates.</li>
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<li>Comprehensive knowledge of computer skills necessary to perform all functions of the position.</li>
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<li>Ability to organize and accomplish multiple tasks and have the flexibility to meet changing demands on a daily basis.</li>
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<li>Comprehensive knowledge of computer skills necessary to perform all functions of the position.</li>
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<li>Experience with Centricity preferred.</li>
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<li>Requires strong attention to detail and a high degree of accuracy.</li>
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