tickets.ts

import * as db from '../database/betterKV';

const group = discord.interactions.commands;
const logChannel: string = 'xxxxxxxxxxxxxxx';
const ticketChannel: string = 'xxxxxxxxxxxxxxx';
const ticketChannelCategory: string = 'xxxxxxxxxxxxxxx';
const adminRoles: Array<string> = ['xxxxxxxxxxxxxxx'];

function intersection(arr1: Array<string>, arr2: Array<string>): number {
  return arr1.filter((value) => arr2.includes(value)).length;
}

discord.on(discord.Event.MESSAGE_CREATE, async (message) => {
  if (!(message.channelId == ticketChannel)) return;
  if (message.content.length > 100) {
    await message.delete();
    let msg = await message.reply(
      'Your ticket name cannot contain more than 100 characters!'
    );
    await setTimeout(() => msg.delete(), 10000);
  }

  let guild = await discord.getGuild();

  let permissions = [
    {
      type: discord.Channel.PermissionOverwriteType.MEMBER,
      id: message.author.id,
      allow: 0x00000400,
    },

    {
      type: discord.Channel.PermissionOverwriteType.ROLE,
      id: guild.id,
      deny: 0x00000400,
    },
  ];

  for (let role of adminRoles)
    permissions.push({
      type: discord.Channel.PermissionOverwriteType.ROLE,
      id: role,
      allow: 0x00000400,
    });

  let channel = (await guild.createChannel({
    name: message.content,
    type: discord.Channel.Type.GUILD_TEXT,
    permissionOverwrites: permissions,
    parentId: ticketChannelCategory,
  })) as discord.GuildTextChannel;

  await channel.sendMessage(
    `${message.member?.toMention()} your ticket has been opened. You may provide further details as a staff member will be with you shortly.`
  );

  await message.delete();
  await db.save(channel.id, [`Log of ticket with topic: ${message.content}`]);
});

discord.on(discord.Event.MESSAGE_CREATE, async (message) => {
  if (!(await db.exist(message.channelId))) return;

  db.transact(message.channelId, (val) =>
    (val as Array<string>).concat(
      `${message.author.username}: ${message.content}`
    )
  );
});

group.register(
  {
    name: 'close',
    description: 'Closes and archives the ticket, channel, and its history.',
    options: (args) => ({
      channel_id: args.string({
        name: 'channelid',
        description: 'The channel you want to close',
        required: false,
      }),
    }),
  },
  async (message, { channel_id }) => {
    channel_id = channel_id ?? message.channelId;

    if (intersection(message.member.roles, adminRoles) == 0)
      return await message.respondEphemeral(
        'You lack the permissions to do this'
      );

    if (!(await db.exist(channel_id)))
      return await message.respondEphemeral('This channel id is not a ticket!');

    let logChannelObject: discord.GuildTextChannel | null =
      await discord.getGuildTextChannel(logChannel);
    let ticketChannelObject: discord.GuildTextChannel | null =
      await discord.getGuildTextChannel(channel_id);

    let _logs: Array<string> = (await db.get(channel_id)) as Array<string>;
    let logs: string = _logs.join('\n');
    await ticketChannelObject?.delete();
    await db.del(channel_id);

    logChannelObject?.sendMessage({
      attachments: [
        {
          name: 'log.txt',
          data: new TextEncoder().encode(logs).buffer,
        },
      ],
    });
  }
);