(1:29:53 PM)  Brenda: ok cool. Thanks...you did explain it very well...I haven't had the best experience so far...you're the best!
(1:30:18 PM) Brenda: normally chat support people have made me cry HAHAHAHA.
(1:30:26 PM) Sheldon Henderson: Aww. That's not good.
(1:30:27 PM) Brenda: not really that funny but it's true.
(1:30:34 PM) Sheldon Henderson: Is there anything else I can help you with today?
(1:31:18 PM) Brenda: yeah your chat box on my pc so I can contact you directly LOL...
(1:31:28 PM) Brenda: no...thanks so much for your help.