});
bot.on("message", async message => {



  if(message.author.bot) return;
  if(message.channel.type === "dm") return;

  let prefix = botconfig.prefix;
  let messageArray = message.content.split(" ");
  let cmd = messageArray[0];
  let args = messageArray.slice(1);


   if(cmd === `${prefix}ticket`){

        const reason = message.content.split(" ").slice(1).join(" ");


     await message.react('👍')



        if (!message.guild.roles.exists("name", "Public Relations")) return message.channel.send(`This server doesn't have a \`Relations Employee\` role made, so the ticket won't be opened.\nIf you are an administrator, make one with that name exactly and give it to users that should be able to see tickets.`);
        if (message.guild.channels.exists("name", "ticket-" + message.author.id)) return message.channel.send(`You already have a ticket open.`);
        message.guild.createChannel(`ticket-${message.author.id}`, "text").then(c => {
            let role = message.guild.roles.find("name", "Public Relations");
            let role2 = message.guild.roles.find("name", "@everyone");
            c.overwritePermissions(role, {
                SEND_MESSAGES: true,
                READ_MESSAGES: true
            });
            c.overwritePermissions(role2, {
                SEND_MESSAGES: false,
                READ_MESSAGES: false
            });
            c.overwritePermissions(message.author, {
                SEND_MESSAGES: true,
                READ_MESSAGES: true
            });
            message.channel.send(`:white_check_mark: Your ticket has been created, #${c.name}.`);
            const embed = new Discord.RichEmbed()
                .setColor(0xCF40FA)
                .addField(`Greetings! ${message.author.username}!`, `Please explain any inquiries, questions, and concerns on why you've opened this ticket with as much details as possible. Our **Public Relations Officers** will respond when they're available. Thank you! If no one responds within 4 hours, feel free to tag them.`)
                .setTimestamp();
            c.send({
                embed: embed
            });
        }).catch(console.error); // Send errors to console
    }

    // Close ticket command
                                                 if(cmd === `${prefix}close`){
        if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send(`You can't use the close command outside of a ticket channel.`);
        // Confirm delete - with timeout (Not command)
        message.channel.send(`Are you sure? Once confirmed, you cannot reverse this action!\nTo confirm, type \`/confirm\`. This will time out in 10 seconds and be cancelled.`)
            .then((m) => {
                message.channel.awaitMessages(response => response.content === '/confirm', {
                        max: 1,
                        time: 10000,
                        errors: ['time'],
                    })
                    .then((collected) => {
                        message.channel.delete();
                    })
                    .catch(() => {
                        m.edit('Ticket close timed out, the ticket was not closed.').then(m2 => {
                            m2.delete();
                        }, 3000);
                    });
            });
    }