Thank you for using PayPal!!

We have reviewed the information you provided and we were unable to complete your identity verification.

Please log in to your account and check your notifications. Find the notification that asks you to provide documents to confirm your business identity, then follow the link to upload the documents shown below.

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Proof of Business Identity:
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• A copy of an IRS letter assigning EIN/TIN
• Previous year tax returns prepared by a third party (must be signed by the third party),
• Other government-issued document showing your full legal business name and complete 9 digit TIN or EIN, or the first page of a business bank statement showing at least the last 4 numbers of your EIN or TIN.

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Proof of Business Address:
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• The first page of a bank or credit card statement,
• Utility or phone bill, insurance document, tax statement, government-issued business license or permit,
• Other registration document filed with secretary of state ( i.e. Certificate of Organization, Certificate of Incorporation, Partnership Agreement, or comparable business registration document)
Note: Document must be dated within the last 12 months showing your full legal business name and complete physical address.  PO Boxes are  not acceptable.

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DOCUMENTS RECEIVED BUT NOT ACCEPTED
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- Proof of Business Identity: The document you provided is not an acceptable Proof of Business Identity.

- Proof of Business Address: The document you provided is not an acceptable proof of business identity.

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ACCEPTABLE DOCUMENTS
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If you need further information regarding acceptable documents please go to:

https://www.paypal.com/us/smarthelp/article/faq4007

Or alternatively you can follow this path:

My Account -> Account Status & Verification -> "CIP Acceptable Documents guidelines"

Once you've completed these steps and provided any additional information we may need, your case will be reviewed by one of our advisors. We'll send you an email with the outcome of the review.

If you can't complete these steps, click Help & Contact at the bottom of any PayPal page to get more information or to contact Customer Service.

We appreciate your business and thank you for your patience and cooperation.

Sincerely,
Praveen Shreenivasan
PayPal