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This ticket has been acknowledged by the SOC</value>
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        <value>This ticket has been linked to RCA# IDGAA5V0FDGR4APP2IYZPO4ZC1GS3O by user brian.murray===
Acknowledgement was done in  162495 minute(s)
( -161055 minute(s) left)
Justification: test ticket
 asdf asd asdf asd fasdf asdfasdf asdf asdfasdf as

***********************************************
test

This ticket has been acknowledged by the SOC
***********************************************===
assigned to queue -- Demo Inbound

Issue Submitted as SR - Policy Tuning

(Re)Assigned to wodrich

***********************************************
test
***********************************************</value>
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This ticket has been acknowledged by the SOC===
test</value>
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                <text>Acknowledgement was done in  162495 minute(s)
( -161055 minute(s) left)
Justification: test ticket
 asdf asd asdf asd fasdf asdfasdf asdf asdfasdf as

***********************************************
test

This ticket has been acknowledged by the SOC
***********************************************</text>
                <timestamp>2012-07-07T13:08:50Z</timestamp>
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            <entries>
                <text>assigned to queue -- Demo Inbound

Issue Submitted as SR - Policy Tuning

(Re)Assigned to wodrich

***********************************************
test
***********************************************</text>
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This ticket has been acknowledged by the SOC</text>
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